2. AUGUST 1 AUGUST 17 SEPTEMBER 7 SEPTEMBER 21 PLANNING OCTOBER 26 OCTOBER 13 THE FIRST 60 DAYS: AUGUST 1-OCTOBER 26

4. “ The most common cause of failure in leadership is by treating adaptive challenges as if they were technical problems.” Ronald Heifetz Ronald Heifetz

5. Technical Problems vs Adaptive Challenges T he Practice of Adaptive Leadership: tools and Tactics for Changing Your Organization and the World Ronald Heifetz/Alexander Grashow/Marty Linsky (2009)HBR Press Technical Problem Adaptive Challenge requires authority requires leadership DIRECTION define problems & provide solutions identify and frame the adaptive challenge PROTECTION shield the organization from external threats let the organization feel external pressure within a tolerable range ORIENTATION clarify roles and responsibilities challenge current roles and resist pressure to define new roles too quickly MANAGING CONFLICT restore order expose conflict or allow it to emerge SHAPING NORMS maintain norms challenge unproductive norms

7. “ If I had one hour to save the world, I would spend 59 minutes defining the problem and one minute finding solutions.” Albert Einstein Albert Einstein

9. move from the dance floor to the balcony