SlideShare ist ein Scribd-Unternehmen logo
1 von 18
Downloaden Sie, um offline zu lesen
INTERACT SOCIAL
MEDIA WOKSHOP
What can Social Media do
for you?!




Cairo, June 23rd

Fady Ramzy
Interact Egypt country Manager
Social Media
  for You?
3                                 23/06/2010
    INTERACT SOCIAL MEDIA SPACE
So, can it help?
Yes, social Media is Business Media




4                                     23/06/2010
      INTERACT SOCIAL MEDIA SPACE
One more, what is Social Media?!
It is a fancy way to describe zillions on “conversations” people have online 24/7




   5                                                 23/06/2010
         INTERACT SOCIAL MEDIA SPACE
The power of Social Media?
   Because it is all about Being Human!




It is about
communications,
connections,
collaboration,
contributions,
content creation,
sharing




   6                                      23/06/2010
          INTERACT SOCIAL MEDIA SPACE
The power of Social Media?
 It creates a two way communications medium between a brand/company
     and its consumers




It is about a
DIALOGUE




 7                                          23/06/2010
         INTERACT SOCIAL MEDIA SPACE
The power of Social Media?
It gives you an unmatched cost-effective way to reach, interact & talk with
    your customers everyday!




8                                                23/06/2010
      INTERACT SOCIAL MEDIA SPACE
The power of Social Media?
  For business, lack of social media presence is futile.



Millions of people are creating
content for the social Web.

Your customers have been there
for a long time.

If your business isn't putting
itself out there, it ought to be.”

Above all, your competitors are
already there!

BusinessWeek, February 19, 2009



  9                                             23/06/2010
           INTERACT SOCIAL MEDIA SPACE
What Can Social Media Do for me?
Public Relations




                                    Every company is its own TV station,
                                    magazine, and newspaper


10                                               23/06/2010
      INTERACT SOCIAL MEDIA SPACE
What Can Social Media Do for me?
Customer Service




Our tweets have links to solutions. The
essence is for followers to help one
another.“Toby Richards, Microsoft




11                                        23/06/2010
       INTERACT SOCIAL MEDIA SPACE
What Can Social Media Do for me?
Loyalty Building


                                    People that don’t love your brand will love
                                       it, those who already love it will become
                                       your most powerful brand ambassadors




12                                                  23/06/2010
      INTERACT SOCIAL MEDIA SPACE
What Can Social Media Do for me?
Collaboration




Social media allows big companies to
act small again


13                                     23/06/2010
       INTERACT SOCIAL MEDIA SPACE
What Can Social Media Do for me?
Networking



                                   Social Media allows you focus on how to
                                   be social, not how to do social!




14                                            23/06/2010
     INTERACT SOCIAL MEDIA SPACE
What Can Social Media Do for me?
 WOM Marketing

If advertising is great in generating awareness,
then WOM marketing is great in persuasion.




                                             The goal of social media is to turn
                                             customers into a volunteer marketing
                                             army



 15                                                  23/06/2010
        INTERACT SOCIAL MEDIA SPACE
What Can Social Media Do for me?
Customer acquisition

                                                  Social media creates
                                                  kinship between
                                                  companies and
                                                  customers, and
                                                  kinship equals
Linkedin is for people
                                                  purchase intent
you know.

Facebook is for
people you used to
know.

Twitter is for
people you want to
know.

16                                   23/06/2010
       INTERACT SOCIAL MEDIA SPACE
What Can Social Media Do for me?
  24/7 customer connectivity




Social Media goes Mobile
                                     Always connected with your
                                         on-the-move customers

  17                                     23/06/2010
       INTERACT SOCIAL MEDIA SPACE
Interact Egypt
                                                 7B Omar Shaaban,
                                                 Nasr city, Cairo
                                                 http://Egypt.interact.it
                          Grazie!




                                    23/06/2010
18   INTERACT SOCIAL MEDIA SPACE

Weitere Àhnliche Inhalte

Was ist angesagt?

New media as a Strategic Communication Tool in Sustainable Tourism
New media as a Strategic Communication Tool in Sustainable TourismNew media as a Strategic Communication Tool in Sustainable Tourism
New media as a Strategic Communication Tool in Sustainable Tourism
Wild Asia
 
Universam McCann Wave 6: The business of social
Universam McCann Wave 6: The business of socialUniversam McCann Wave 6: The business of social
Universam McCann Wave 6: The business of social
Mitya Voskresensky
 
Universal McCann Wave 5 the socialisation of brands
Universal McCann Wave 5   the socialisation of brandsUniversal McCann Wave 5   the socialisation of brands
Universal McCann Wave 5 the socialisation of brands
Olivier Mermet-Grandfille
 

Was ist angesagt? (14)

Worlds Collide: Social & Direct Together at Last
Worlds Collide: Social & Direct Together at Last Worlds Collide: Social & Direct Together at Last
Worlds Collide: Social & Direct Together at Last
 
Chapter7 Social Media
Chapter7 Social MediaChapter7 Social Media
Chapter7 Social Media
 
New media as a Strategic Communication Tool in Sustainable Tourism
New media as a Strategic Communication Tool in Sustainable TourismNew media as a Strategic Communication Tool in Sustainable Tourism
New media as a Strategic Communication Tool in Sustainable Tourism
 
Universam McCann Wave 6: The business of social
Universam McCann Wave 6: The business of socialUniversam McCann Wave 6: The business of social
Universam McCann Wave 6: The business of social
 
Role of social media in business communication
Role of social media in business communicationRole of social media in business communication
Role of social media in business communication
 
Web 2.0, Social Media & Digital Marketing
Web 2.0, Social Media & Digital MarketingWeb 2.0, Social Media & Digital Marketing
Web 2.0, Social Media & Digital Marketing
 
Future of Communication and Social Media: Gerd Leonhard at NBS Sao Paulo
Future of Communication and Social Media: Gerd Leonhard at NBS Sao PauloFuture of Communication and Social Media: Gerd Leonhard at NBS Sao Paulo
Future of Communication and Social Media: Gerd Leonhard at NBS Sao Paulo
 
Social Media Marketing
Social Media MarketingSocial Media Marketing
Social Media Marketing
 
ENGLISH
ENGLISH ENGLISH
ENGLISH
 
Don't Blink - what happened in the last 90 days of Social Media?
Don't Blink - what happened in the last 90 days of Social Media?Don't Blink - what happened in the last 90 days of Social Media?
Don't Blink - what happened in the last 90 days of Social Media?
 
Wave 5 - The Socialisation of Brands | UM | Social Media Tracker
Wave 5 - The Socialisation of Brands | UM | Social Media TrackerWave 5 - The Socialisation of Brands | UM | Social Media Tracker
Wave 5 - The Socialisation of Brands | UM | Social Media Tracker
 
Universal McCann Wave 5 the socialisation of brands
Universal McCann Wave 5   the socialisation of brandsUniversal McCann Wave 5   the socialisation of brands
Universal McCann Wave 5 the socialisation of brands
 
Wave 5 - The Socialisation of Brands
Wave 5 - The Socialisation of BrandsWave 5 - The Socialisation of Brands
Wave 5 - The Socialisation of Brands
 
Social Media Wave OCT2010 (Universal Mc Cann)
Social Media Wave OCT2010 (Universal Mc Cann)Social Media Wave OCT2010 (Universal Mc Cann)
Social Media Wave OCT2010 (Universal Mc Cann)
 

Ähnlich wie Social Media Workshop: What can social media do for you

Measuring the impact of social media marketing campaign.docx
Measuring the impact of social media marketing campaign.docxMeasuring the impact of social media marketing campaign.docx
Measuring the impact of social media marketing campaign.docx
bala krishna
 
Social Media - Communal and consumption perspectives
Social Media - Communal and consumption perspectivesSocial Media - Communal and consumption perspectives
Social Media - Communal and consumption perspectives
Michael Ling
 
Social media as marketing tool
Social media as marketing toolSocial media as marketing tool
Social media as marketing tool
Nastiti Mayawulan
 

Ähnlich wie Social Media Workshop: What can social media do for you (20)

Social Media Workshop :Tips and tricks Of Social Media Marketing
Social Media Workshop :Tips and tricks Of Social Media MarketingSocial Media Workshop :Tips and tricks Of Social Media Marketing
Social Media Workshop :Tips and tricks Of Social Media Marketing
 
Social Media Workshop : Social Media Platforms Insight
Social Media Workshop : Social Media Platforms InsightSocial Media Workshop : Social Media Platforms Insight
Social Media Workshop : Social Media Platforms Insight
 
Smmp10
Smmp10Smmp10
Smmp10
 
Navigating Social Media in the Automotive Industry
Navigating Social Media in the Automotive IndustryNavigating Social Media in the Automotive Industry
Navigating Social Media in the Automotive Industry
 
Navigating Social Media in the Automotive Industry
Navigating Social Media in the Automotive IndustryNavigating Social Media in the Automotive Industry
Navigating Social Media in the Automotive Industry
 
D M E S M Whitepaper
D M E  S M  WhitepaperD M E  S M  Whitepaper
D M E S M Whitepaper
 
D M E S M Whitepaper
D M E  S M  WhitepaperD M E  S M  Whitepaper
D M E S M Whitepaper
 
Impact of social media on marketing caleb.pptx
Impact of social media on marketing caleb.pptxImpact of social media on marketing caleb.pptx
Impact of social media on marketing caleb.pptx
 
Measuring the impact of social media marketing campaign.docx
Measuring the impact of social media marketing campaign.docxMeasuring the impact of social media marketing campaign.docx
Measuring the impact of social media marketing campaign.docx
 
What is the role of social media - Thriving Lotus
What is the role of social media - Thriving LotusWhat is the role of social media - Thriving Lotus
What is the role of social media - Thriving Lotus
 
Social media
Social mediaSocial media
Social media
 
What are the benefits of social media
What are the benefits of social mediaWhat are the benefits of social media
What are the benefits of social media
 
Smmp11
Smmp11Smmp11
Smmp11
 
IRD Social Media Summit: How to Tell Your Story (keynote)
IRD Social Media Summit: How to Tell Your Story (keynote)IRD Social Media Summit: How to Tell Your Story (keynote)
IRD Social Media Summit: How to Tell Your Story (keynote)
 
ms word 2.docx
ms word 2.docxms word 2.docx
ms word 2.docx
 
White paper on social media by suraj gopan
White paper on social media by suraj gopanWhite paper on social media by suraj gopan
White paper on social media by suraj gopan
 
Social Media - Communal and consumption perspectives
Social Media - Communal and consumption perspectivesSocial Media - Communal and consumption perspectives
Social Media - Communal and consumption perspectives
 
Social media as marketing tool
Social media as marketing toolSocial media as marketing tool
Social media as marketing tool
 
Think forward 2017
Think forward 2017Think forward 2017
Think forward 2017
 
Business Transformation: Leveraging Social Media and Social Commerce Technology
Business Transformation: Leveraging Social Media and Social Commerce TechnologyBusiness Transformation: Leveraging Social Media and Social Commerce Technology
Business Transformation: Leveraging Social Media and Social Commerce Technology
 

Mehr von Interact

Online identity management
Online identity managementOnline identity management
Online identity management
Interact
 

Mehr von Interact (20)

DAM - Digital Asset Management
DAM - Digital Asset ManagementDAM - Digital Asset Management
DAM - Digital Asset Management
 
VideoAssemblea, sedute consiliari e CdA da remoto e ibride
VideoAssemblea, sedute consiliari e CdA da remoto e ibrideVideoAssemblea, sedute consiliari e CdA da remoto e ibride
VideoAssemblea, sedute consiliari e CdA da remoto e ibride
 
Videoproduction and streaming services
Videoproduction and streaming servicesVideoproduction and streaming services
Videoproduction and streaming services
 
Brochure Brightcove.pdf
Brochure Brightcove.pdfBrochure Brightcove.pdf
Brochure Brightcove.pdf
 
Disaster Recovery in cloud computing
Disaster Recovery in cloud computingDisaster Recovery in cloud computing
Disaster Recovery in cloud computing
 
Video online in Italia - infografica sui trend
Video online in Italia - infografica sui trend Video online in Italia - infografica sui trend
Video online in Italia - infografica sui trend
 
Sito e commerce
Sito e commerceSito e commerce
Sito e commerce
 
Social Media Influence Report for Egyptian Media Tycoons
Social Media Influence Report for Egyptian Media TycoonsSocial Media Influence Report for Egyptian Media Tycoons
Social Media Influence Report for Egyptian Media Tycoons
 
Social media monitoring for tourism (IOETI e-travel conference)
Social media monitoring for tourism (IOETI e-travel conference)Social media monitoring for tourism (IOETI e-travel conference)
Social media monitoring for tourism (IOETI e-travel conference)
 
Social media in egypt (IOETI e-travel conference)
Social media in egypt (IOETI e-travel conference)Social media in egypt (IOETI e-travel conference)
Social media in egypt (IOETI e-travel conference)
 
E-marketing for Entrepreneurs (Start with Google crash course)
E-marketing for Entrepreneurs  (Start with Google crash course)E-marketing for Entrepreneurs  (Start with Google crash course)
E-marketing for Entrepreneurs (Start with Google crash course)
 
Corporate tv
Corporate tvCorporate tv
Corporate tv
 
Helix - Media Delivery Platform
Helix - Media Delivery PlatformHelix - Media Delivery Platform
Helix - Media Delivery Platform
 
Online identity management
Online identity managementOnline identity management
Online identity management
 
Social media for African Entrepreneurs - Afritech, Nairobi 17-06
Social media for African Entrepreneurs -  Afritech, Nairobi 17-06Social media for African Entrepreneurs -  Afritech, Nairobi 17-06
Social media for African Entrepreneurs - Afritech, Nairobi 17-06
 
Ott tv - mobil tv - social tv
Ott tv - mobil tv - social  tvOtt tv - mobil tv - social  tv
Ott tv - mobil tv - social tv
 
What do you want to know about "Streaming"!?
What do you want to know about "Streaming"!?What do you want to know about "Streaming"!?
What do you want to know about "Streaming"!?
 
Social media sparking the egyptian revolution in 2011
Social media sparking the egyptian revolution in 2011Social media sparking the egyptian revolution in 2011
Social media sparking the egyptian revolution in 2011
 
Tips For Twitter Usage
Tips For Twitter UsageTips For Twitter Usage
Tips For Twitter Usage
 
Mobile marketing
Mobile marketingMobile marketing
Mobile marketing
 

KĂŒrzlich hochgeladen

+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
?#DUbAI#??##{{(☎+971_581248768%)**%*]'#abortion pills for sale in dubai@
 
Why Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire businessWhy Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire business
panagenda
 

KĂŒrzlich hochgeladen (20)

+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
 
Why Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire businessWhy Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire business
 
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
 
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law DevelopmentsTrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
 
Corporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptxCorporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptx
 
Apidays Singapore 2024 - Modernizing Securities Finance by Madhu Subbu
Apidays Singapore 2024 - Modernizing Securities Finance by Madhu SubbuApidays Singapore 2024 - Modernizing Securities Finance by Madhu Subbu
Apidays Singapore 2024 - Modernizing Securities Finance by Madhu Subbu
 
Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024
 
AXA XL - Insurer Innovation Award Americas 2024
AXA XL - Insurer Innovation Award Americas 2024AXA XL - Insurer Innovation Award Americas 2024
AXA XL - Insurer Innovation Award Americas 2024
 
2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...
 
Ransomware_Q4_2023. The report. [EN].pdf
Ransomware_Q4_2023. The report. [EN].pdfRansomware_Q4_2023. The report. [EN].pdf
Ransomware_Q4_2023. The report. [EN].pdf
 
Manulife - Insurer Transformation Award 2024
Manulife - Insurer Transformation Award 2024Manulife - Insurer Transformation Award 2024
Manulife - Insurer Transformation Award 2024
 
Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...
Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...
Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...
 
A Beginners Guide to Building a RAG App Using Open Source Milvus
A Beginners Guide to Building a RAG App Using Open Source MilvusA Beginners Guide to Building a RAG App Using Open Source Milvus
A Beginners Guide to Building a RAG App Using Open Source Milvus
 
A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?
 
Real Time Object Detection Using Open CV
Real Time Object Detection Using Open CVReal Time Object Detection Using Open CV
Real Time Object Detection Using Open CV
 
presentation ICT roal in 21st century education
presentation ICT roal in 21st century educationpresentation ICT roal in 21st century education
presentation ICT roal in 21st century education
 
Apidays Singapore 2024 - Scalable LLM APIs for AI and Generative AI Applicati...
Apidays Singapore 2024 - Scalable LLM APIs for AI and Generative AI Applicati...Apidays Singapore 2024 - Scalable LLM APIs for AI and Generative AI Applicati...
Apidays Singapore 2024 - Scalable LLM APIs for AI and Generative AI Applicati...
 
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data DiscoveryTrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
 
"I see eyes in my soup": How Delivery Hero implemented the safety system for ...
"I see eyes in my soup": How Delivery Hero implemented the safety system for ..."I see eyes in my soup": How Delivery Hero implemented the safety system for ...
"I see eyes in my soup": How Delivery Hero implemented the safety system for ...
 
MINDCTI Revenue Release Quarter One 2024
MINDCTI Revenue Release Quarter One 2024MINDCTI Revenue Release Quarter One 2024
MINDCTI Revenue Release Quarter One 2024
 

Social Media Workshop: What can social media do for you

  • 1. INTERACT SOCIAL MEDIA WOKSHOP What can Social Media do for you?! Cairo, June 23rd Fady Ramzy Interact Egypt country Manager
  • 2. Social Media for You?
  • 3. 3 23/06/2010 INTERACT SOCIAL MEDIA SPACE
  • 4. So, can it help? Yes, social Media is Business Media 4 23/06/2010 INTERACT SOCIAL MEDIA SPACE
  • 5. One more, what is Social Media?! It is a fancy way to describe zillions on “conversations” people have online 24/7 5 23/06/2010 INTERACT SOCIAL MEDIA SPACE
  • 6. The power of Social Media? Because it is all about Being Human! It is about communications, connections, collaboration, contributions, content creation, sharing 6 23/06/2010 INTERACT SOCIAL MEDIA SPACE
  • 7. The power of Social Media? It creates a two way communications medium between a brand/company and its consumers It is about a DIALOGUE 7 23/06/2010 INTERACT SOCIAL MEDIA SPACE
  • 8. The power of Social Media? It gives you an unmatched cost-effective way to reach, interact & talk with your customers everyday! 8 23/06/2010 INTERACT SOCIAL MEDIA SPACE
  • 9. The power of Social Media? For business, lack of social media presence is futile. Millions of people are creating content for the social Web. Your customers have been there for a long time. If your business isn't putting itself out there, it ought to be.” Above all, your competitors are already there! BusinessWeek, February 19, 2009 9 23/06/2010 INTERACT SOCIAL MEDIA SPACE
  • 10. What Can Social Media Do for me? Public Relations Every company is its own TV station, magazine, and newspaper 10 23/06/2010 INTERACT SOCIAL MEDIA SPACE
  • 11. What Can Social Media Do for me? Customer Service Our tweets have links to solutions. The essence is for followers to help one another.“Toby Richards, Microsoft 11 23/06/2010 INTERACT SOCIAL MEDIA SPACE
  • 12. What Can Social Media Do for me? Loyalty Building People that don’t love your brand will love it, those who already love it will become your most powerful brand ambassadors 12 23/06/2010 INTERACT SOCIAL MEDIA SPACE
  • 13. What Can Social Media Do for me? Collaboration Social media allows big companies to act small again 13 23/06/2010 INTERACT SOCIAL MEDIA SPACE
  • 14. What Can Social Media Do for me? Networking Social Media allows you focus on how to be social, not how to do social! 14 23/06/2010 INTERACT SOCIAL MEDIA SPACE
  • 15. What Can Social Media Do for me? WOM Marketing If advertising is great in generating awareness, then WOM marketing is great in persuasion. The goal of social media is to turn customers into a volunteer marketing army 15 23/06/2010 INTERACT SOCIAL MEDIA SPACE
  • 16. What Can Social Media Do for me? Customer acquisition Social media creates kinship between companies and customers, and kinship equals Linkedin is for people purchase intent you know. Facebook is for people you used to know. Twitter is for people you want to know. 16 23/06/2010 INTERACT SOCIAL MEDIA SPACE
  • 17. What Can Social Media Do for me? 24/7 customer connectivity Social Media goes Mobile Always connected with your on-the-move customers 17 23/06/2010 INTERACT SOCIAL MEDIA SPACE
  • 18. Interact Egypt 7B Omar Shaaban, Nasr city, Cairo http://Egypt.interact.it Grazie! 23/06/2010 18 INTERACT SOCIAL MEDIA SPACE