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Intact Financial Corporation
Intact Financial Corporation (TSX:IFC)
April 2016
INVESTOR PRESENTATION
Intact Financial Corporation 2
Canada’s P&C insurance leader
Consistent outperformer
Strong brands
Leading market share
10-year outperformance
gap IFC vs. P&C industry
5.8
3.1
3.9
Return on equity
Combined ratio
Premium growth
Industry data: IFC estimates based on MSA Research excluding Lloyd’s,
ICBC, SGI, SAF, MPI, Genworth and IFC. All data as at December 31, 2015
17%estimated market share,
approximately
15 times the size of the average
company in the industry
Intact Financial Corporation 3
Consistent outperformance
Significant
scale
advantage
Sophisticated
pricing and
underwriting
In-house
claims
expertise
Proven
acquisition
strategy
Multi-channel
distribution
Broker
relationships
Tailored
investment
management
96.6%
9.2%
92.8%
14.3%
Combined ratio ROE
Industry IFC
6.2 pts
4.3 pts
2.7 pts
6.4 pts
Personal Auto Personal
Property
Commercial
P&C
Commercial
Auto
Five-year average loss ratio
outperformance gap
YE2015 outperformance
(for the period ended December 31, 2015)
(for the period ended December 31, 2015)
Industry data: IFC estimates based on MSA Research excluding Lloyd’s, ICBC, SGI, SAF, MPI, Genworth and IFC.
Combined ratio includes market yield adjustment (MYA)
IFC’s ROE corresponds to the AROE
Intact Financial Corporation 4
How we will achieve our
objectives
* Leaves 2 points to reinvest in customer experience (price, product, service, brand)
Beat industry
ROE by 5
points every
year
Investments &
Capital Mgmt
2 points
Pricing &
Segmentation
2 points
Claims
management
3 points
NOIPS growth
of 10% per
year over time
Organic Growth
3-5%
Margin
Improvement
0-3%
Capital Mgmt &
Deployment
3-5%
Intact Financial Corporation 5
Achieving and outperforming
our objectives
$0.00
$1.00
$2.00
$3.00
$4.00
$5.00
$6.00
$7.00
2011 2012 2013 2014 2015
0
100
200
300
400
500
600
700
800
5-year avg. FY2015
500 bps target
We will continue to target 500 bps
ROE outperformance vs. the industry
We will continue to target NOIPS
growth of 10% per year over time
Industry data: IFC estimates based on MSA Research excluding Lloyd’s, ICBC, SGI, SAF, MPI, Genworth and IFC.
IFC’s ROE corresponds to the AROE
Intact Financial Corporation 6
Industry outlook is conducive
to our strategies
Growth numbers reflect Industry Top 20 (excluding IFC) for the 12 month period ended September 30, 2015
LTM growth: 0.8%
Next 12 months:
• Expect low single digit
growth in personal auto
• Some segments firming
in commercial auto
Next 12 months:
• Expect upper single-digit
growth
• Hard market conditions
likely to continue
LTM growth: 6.6%
Rational regulatory
environment Next 12 months:
• Expect mid single-digit
growth
• Firmer market conditions
with rates stabilizing
LTM growth: 2.3%
Intact Financial Corporation 7
Four avenues of growth
Firming market
conditions
Develop existing platforms
Consolidate Canadian market
Expand beyond existing
markets
0 1 year 2 years 3 years 4 years 5 years
Intact Financial Corporation 8
Strong financial position
Credit ratings1 A.M. Best DBRS Fitch Moody’s
Long-term issuer credit
ratings of IFC a- A A- Baa1
IFC’s principal insurance
subsidiaries A+ AA (low) AA- A1
Our balance sheet is solid
$625 203%
million in total
excess capital
Minimum
Capital Test
(MCT)
debt-to-capital ratio,
below our target
level of 20%
* All data as of December 31, 2015
1 Refer to Section 14.2 – Credit ratings of the Q4-2015 MD&A for additional commentary.
Low sensitivity to capital
markets volatility
3 pts 1 pts
of MCT per 1%
change in rates
of MCT per 5%
change in preferred
share prices
2 pts
of MCT per 10%
change in common
shares
16.6%
Intact Financial Corporation 9
Strategic capital management
Capital management framework
Maintain leverage ratio
(target 20% debt-to-total capital)
Maintain existing dividends
Increase dividends
Invest in growth initiatives
Share buybacks
• We have increased our dividend each year
since our IPO
History of dividend growth
• We believe we have organic growth opportunities
within our multi-brand offering
• We have a track record of 15 accretive acquisitions,
the most recent being AXA Canada, Jevco, Metro
General and CDI
Strong capital base has allowed us to pursue
our growth objectives while returning capital
to shareholders
Excesscapital
0.163
0.25 0.27
0.31 0.32 0.34
0.37
0.40
0.44
0.48
0.53
0.58
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
Quarterlydividendpershare
Intact Financial Corporation 10
Our people advantage
Deep executive talent pool
Executive Committee members have an average
of 17 years experience with the organization
in various roles
We have identified approximately 5
successors for each Executive Committee
position
Being a best employer
Our efforts have been recently recognized by:
Intact Financial Corporation 11
Key takeaways
We have a sustainable competitive edge due
to our disciplined approach and scale advantage
Our broad distribution platform positions us
well for organic growth
We have a strong financial position and a
proven track record of consolidation
Deep bench in place to ensure the sustainability of
our performance
Intact Financial Corporation
Appendices
Intact Financial Corporation 13
P&C insurance in Canada
A $47 billion market representing approximately 3% of GDP
Industry DPW by line of business
Industry – premiums by province
• Fragmented market:
– Top five represent 47%, versus bank/lifeco
markets which are closer to 65-75%
– IFC is largest player with approx. 17%
market share, versus largest bank/lifeco
with 22-25% market share
– P&C insurance shares the same regulator
as the banks and lifecos
• Barriers to entry: scale, regulation, manufacturing
capability, market knowledge
• Home and commercial insurance rates
unregulated; personal auto rates regulated in
some provinces
• Capital is regulated nationally by OSFI
• Brokers continue to own commercial lines and a
large share of personal lines in Canada; direct-to-
consumer channel is growing (industry distribution
ex. IFC = brokers 59.8% and direct 40.2%)
• Industry has grown at 6% CAGR and delivered
ROE of approximately 10% over the last 30 years
Industry data: IFC estimates based on IBC and MSA Research excluding Lloyd’s, ICBC,
SAF, SGI, MPI and Genworth. Data as at the end of 2015.
OSFI = Office of the Superintendent of Financial Institutions Canada
Personal
Auto, 36%
Personal
Property,
23%
Commercial
P&C and
other, 34%
Commercial
Auto, 7%
Ontario,
48%
Quebec,
14%
Alberta,
18%
Other
provinces
and
territories,
20%
Intact Financial Corporation 14
P&C industry 10-year
performance versus IFC
Return on equity Direct premiums written growth
Combined ratioIFC’s competitive advantages
• Significant scale advantage
• Sophisticated pricing and underwriting
discipline
• In-house claims expertise
• Broker relationships
• Solid investment returns
• Strong organic growth potential
1 Industry data: IFC estimates based on MSA Research excluding Lloyd’s, ICBC, SGI, SAF, MPI, Genworth and IFC. All data as at Dec 31, 2015.
2 ROEs reflect IFRS beginning in 2010. Since 2011, IFC's ROE is adjusted return on common shareholders' equity (AROE).
Industry1
10-year avg.
= 8.9%
10-year avg.
= 14.7%2
Industry1
10-year avg.
= 98.4%
10-year avg.
= 95.3%
10-year avg.
= 7.4%
Industry1
10-year avg.
= 3.5%
(Base 100 = 2005)
0%
5%
10%
15%
20%
25%
30%
35%
40%
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
85%
87%
89%
91%
93%
95%
97%
99%
101%
103%
105%
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
100
120
140
160
180
200
220
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Intact Financial Corporation 15
Operational snapshot
45%
24%
31%
Personal Auto
Personal Property
Commercial Lines
41%
28%
18%
13%
Ontario
Quebec
Alberta
Rest of Canada
78%
8%
14%
Intact Insurance
BrokerLink
Direct to consumer
2015 DPW by
Business Line
2015 DPW by
Geography
2015 DPW by
Distribution Channel
A strong and diversified base for growth
* Excluding pools, as of December 31, 2015
Intact Financial Corporation 16
Fixed-income securities credit quality
High quality investment portfolio
$13.5 billion of high quality investments - strategically managed
• 99% of fixed-income securities are rated ‘A-’ or better
• 82% of preferred shares are rated at least ‘P2L’
• No leveraged investments
Fixed-income
strategies, 71%
Common equity
strategies, 13%
Preferred shares,
9%
Cash and short-
term notes, 4%
Loans, 3%
Investment mix (as of December 31, 2015)
P1
1%
P2
81%
P3
18%
Preferred shares credit quality
AAA
50%
AA
31%
A
18%
BBB
1%
Intact Financial Corporation 17
Track record of prudent
reserving practices
3.3%
7.9%
4.9%
2.9%
4.0%
3.2%
4.8% 4.9%
5.7%
5.1% 4.9%
6.2%
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
• Quarterly and annual
fluctuations in reserve
development are normal
• 2005 reserve development
was unusually high due to
the favourable effects of
certain auto insurance
reforms
• Our consistent track record
of positive reserve
development reflects our
preference to take a
conservative approach to
establishing and managing
claims reserves
Rate of claims reserve development
(favourable prior year development as a % of opening reserves)
Intact Financial Corporation 18
Strong capital base
* Total excess capital at 170% includes net liquid assets of the non regulated entities
*$702M
$428M
$859M
$809M
$435M
$599M $550M
$681M
$625M
188%
205%
232% 233%
197%
205% 203% 209% 203%
-10%
270%
0
100
200
300
400
500
600
700
800
900
1000
2007 2008 2009 2010 2011 2012 2013 2014 2015
Total Excess Capital at 170% MCT
Excess capital levels are maintained to ensure a very low probability
of breaching a MCT of 170%
Intact Financial Corporation 19
Further industry consolidation
ahead
Our domestic acquisition strategy
• Targeting large-scale acquisitions of $500 million or
more in direct premiums written
• Pursuing acquisitions in lines of business where we
have expertise
• Acquisition target IRR of ≥15%
• Targets:
− Bring loss ratio of acquired book of business to
our average loss ratio within 18 to 24 months
− Bring expense ratio to 2 pts below IFC ratio
Our track record of acquisitions
Canadian M&A environment
Environment more conducive to acquisitions now than in
recent years:
• Industry ROEs, although slightly improved from
trough levels of mid-2009, are well below prior peak
• Foreign parent companies are generally in less
favourable capital position
• Demutualization likely for P&C insurance industry
Top 20 P&C insurers = 84% of market
Industry data: IFC estimates based on MSA Research excluding Lloyd’s, ICBC, SGI, SAF, MPI, and Genworth.
Desjardins direct premiums written in 2014 is pro forma State Farm for a full year. All data as at Dec 31, 2015.
Year Company DPW
2015 Canadian Direct Insurance $143 million
2014 Metro General $27 million
2012 Jevco $350 million
2011 AXA Canada $2 billion
2004 Allianz $798 million
2001 Zurich $510 million
1999 Pafco $40 million
1998 Guardian $630 million
1997 Canadian Surety $30 million
1995 Wellington $311 million
Intact Financial Corporation 20
Historical financials
(in $ millions, except as otherwise noted) 2015 2014 2013 2012 2011
Income statement highlights
Direct premiums written $7,907 $7,349 $7,319 $6,868 $5,099
Underwriting income 628 519 142 451 273
Net investment income 424 427 406 389 326
Net operating income (NOI) 860 767 500 675 460
NOIPS to common shareholders (in dollars) 6.38 5.67 3.62 5.00 3.91
Balance sheet highlights
Total investments $13,504 $13.440 $12,261 $12,959 $11,828
Debt outstanding 1,143 1,143 1,143 1,143 1,293
Total shareholders' equity (excl. AOCI) 5,749 5,310 4,842 4,710 4,135
Performance metrics
Claims ratio 61.3% 62.6% 66.9% 61.6% 63.9%
Expense ratio 30.4% 30.2% 31.1% 31.5% 30.5%
Combined ratio 91.7% 92.8% 98.0% 93.1% 94.4%
Operating ROE (excl. AOCI) 16.6% 16.3% 11.2% 16.8% 15.3%
Debt / Capital 16.6% 17.3% 18.7% 18.9% 22.9%
Combined ratios by line of business
Personal auto 95.4% 94.5% 93.2% 95.7% 90.9%
Personal property 85.9% 89.0% 104.4% 93.5% 103.5%
Commercial auto 99.0% 89.6% 93.3% 81.5% 86.5%
Commercial P&C 86.8% 94.2% 103.9% 91.6% 95.6%
Track record of stable financial performance
Intact Financial Corporation 21
Contact Investor Relations
General Contact Info
Website:
http://www.intactfc.com
Click on “Investor Relations” tab
Email:
ir@intact.net
Phone:
416.941.5336
1.866.778.0774 (toll-free)
Samantha Cheung, MBA, M.Sc.Eng., P.Eng.
Vice President, Investor Relations
Phone: 416.344.8004
Email: samantha.cheung@intact.net
Maida Sit, CFA
Director, Investor Relations
Phone: 416.341.1464 ext 45153
Email: maida.sit@intact.net
To visit our online annual report to see how “big ideas, disciplined
approach” shaped our business in 2015, please scan the QR code or
visit reports.intactfc.com/2015.
Intact Financial Corporation 22
Forward-looking statements
Certain of the statements included in this presentation about the Company’s current and future plans, expectations and intentions, results, levels of activity,
performance, goals or achievements or any other future events or developments constitute forward-looking statements. The words “may”, “will”, “would”,
“should”, “could”, “expects”, “plans”, “intends”, “trends”, “indications”, “anticipates”, “believes”, “estimates”, “predicts”, “likely”, “potential” or the negative or
other variations of these words or other similar or comparable words or phrases, are intended to identify forward-looking statements.
Forward-looking statements are based on estimates and assumptions made by management based on management’s experience and perception of
historical trends, current conditions and expected future developments, as well as other factors that management believes are appropriate in the
circumstances. Many factors could cause the Company’s actual results, performance or achievements or future events or developments to differ materially
from those expressed or implied by the forward-looking statements, including, without limitation, the following factors: the Company’s ability to implement its
strategy or operate its business as management currently expects; its ability to accurately assess the risks associated with the insurance policies that the
Company writes; unfavourable capital market developments or other factors which may affect the Company’s investments and funding obligations under its
pension plans; the cyclical nature of the P&C insurance industry; management’s ability to accurately predict future claims frequency; government
regulations designed to protect policyholders and creditors rather than investors; litigation and regulatory actions; periodic negative publicity regarding the
insurance industry; intense competition; the Company’s reliance on brokers and third parties to sell its products to clients; the Company’s ability to
successfully pursue its acquisition strategy; the Company’s ability to execute its business strategy; the Company’s ability to achieve synergies arising from
successful integration plans relating to acquisitions, including its acquisition of Canadian Direct Insurance Inc. (“CDI”), as well as management's estimates
and expectations in relation to resulting accretion, internal rate of return and debt-to-capital ratio; the Company’s participation in the Facility Association (a
mandatory pooling arrangement among all industry participants) and similar mandated risk-sharing pools; terrorist attacks and ensuing events; the
occurrence of catastrophe events; the Company’s ability to maintain its financial strength and issuer credit ratings; access to debt financing and the
Company's ability to compete for large commercial business; the Company’s ability to alleviate risk through reinsurance; the Company’s ability to
successfully manage credit risk (including credit risk related to the financial health of reinsurers); the Company’s reliance on information technology and
telecommunications systems and potential disruption to those systems, including evolving cyber-attack risk; the Company’s dependence on key employees;
changes in laws or regulations; general economic, financial and political conditions; the Company’s dependence on the results of operations of its
subsidiaries; the volatility of the stock market and other factors affecting the Company’s share price; and future sales of a substantial number of its common
shares.
All of the forward-looking statements included in this presentation are qualified by these cautionary statements and those made in Risk management
(Sections 16-19) of the MD&A. These factors are not intended to represent a complete list of the factors that could affect the Company. These factors
should, however, be considered carefully. Although the forward-looking statements are based upon what management believes to be reasonable
assumptions, the Company cannot assure investors that actual results will be consistent with these forward-looking statements. When relying on forward-
looking statements to make decisions, investors should ensure the preceding information is carefully considered. Undue reliance should not be placed on
forward-looking statements made herein. The Company and management have no intention and undertake no obligation to update or revise any forward-
looking statements, whether as a result of new information, future events or otherwise, except as required by law.
Intact Financial Corporation 23
Disclaimer
This Presentation does not constitute or form part of any offer for sale or solicitation of any offer to buy or subscribe for any securities nor shall it or any
part of it form the basis of or be relied on in connection with, or act as any inducement to enter into, any contract or commitment whatsoever.
The information contained in this Presentation concerning the Company does not purport to be all-inclusive or to contain all the information that a
prospective purchaser or investor may desire to have in evaluating whether or not to make an investment in the Company. The information is qualified
entirely by reference to the Company’s publicly disclosed information.
No representation or warranty, express or implied, is made or given by or on behalf of the Company or any of its the directors, officers or employees as
to the accuracy, completeness or fairness of the information or opinions contained in this Presentation and no responsibility or liability is accepted by
any person for such information or opinions. In furnishing this Presentation, the Company does not undertake or agree to any obligation to provide the
attendees with access to any additional information or to update this Presentation or to correct any inaccuracies in, or omissions from, this Presentation
that may become apparent. The information and opinions contained in this Presentation are provided as at the date of this Presentation. The contents
of this Presentation are not to be construed as legal, financial or tax advice. Each prospective purchaser should contact his, her or its own legal adviser,
independent financial adviser or tax adviser for legal, financial or tax advice.
The Company uses both International Financial Reporting Standards (“IFRS”) and certain non-IFRS measures to assess performance. Non-IFRS
measures do not have any standardized meaning prescribed by IFRS and are unlikely to be comparable to any similar measures presented by other
companies. Management analyzes performance based on underwriting ratios such as combined, expense, loss and claims ratios, MCT, and debt-to-
capital, as well as other non-IFRS financial measures, namely DPW (underlying), Underlying current year loss ratio, Underwriting income, NOI, NOIPS,
OROE, ROE, AROE, Non-operating results, AEPS, Cash flow available for investment activities, and Market-based yield. These measures and other
insurance related terms are defined in the Company’s glossary available on the Intact Financial Corporation web site at www.intactfc.com in the
“Investor Relations” section. Additional information about the Company, including the Annual Information Form, may be found online on SEDAR at
www.sedar.com.

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Investor presentation-april-2016

  • 1. Intact Financial Corporation Intact Financial Corporation (TSX:IFC) April 2016 INVESTOR PRESENTATION
  • 2. Intact Financial Corporation 2 Canada’s P&C insurance leader Consistent outperformer Strong brands Leading market share 10-year outperformance gap IFC vs. P&C industry 5.8 3.1 3.9 Return on equity Combined ratio Premium growth Industry data: IFC estimates based on MSA Research excluding Lloyd’s, ICBC, SGI, SAF, MPI, Genworth and IFC. All data as at December 31, 2015 17%estimated market share, approximately 15 times the size of the average company in the industry
  • 3. Intact Financial Corporation 3 Consistent outperformance Significant scale advantage Sophisticated pricing and underwriting In-house claims expertise Proven acquisition strategy Multi-channel distribution Broker relationships Tailored investment management 96.6% 9.2% 92.8% 14.3% Combined ratio ROE Industry IFC 6.2 pts 4.3 pts 2.7 pts 6.4 pts Personal Auto Personal Property Commercial P&C Commercial Auto Five-year average loss ratio outperformance gap YE2015 outperformance (for the period ended December 31, 2015) (for the period ended December 31, 2015) Industry data: IFC estimates based on MSA Research excluding Lloyd’s, ICBC, SGI, SAF, MPI, Genworth and IFC. Combined ratio includes market yield adjustment (MYA) IFC’s ROE corresponds to the AROE
  • 4. Intact Financial Corporation 4 How we will achieve our objectives * Leaves 2 points to reinvest in customer experience (price, product, service, brand) Beat industry ROE by 5 points every year Investments & Capital Mgmt 2 points Pricing & Segmentation 2 points Claims management 3 points NOIPS growth of 10% per year over time Organic Growth 3-5% Margin Improvement 0-3% Capital Mgmt & Deployment 3-5%
  • 5. Intact Financial Corporation 5 Achieving and outperforming our objectives $0.00 $1.00 $2.00 $3.00 $4.00 $5.00 $6.00 $7.00 2011 2012 2013 2014 2015 0 100 200 300 400 500 600 700 800 5-year avg. FY2015 500 bps target We will continue to target 500 bps ROE outperformance vs. the industry We will continue to target NOIPS growth of 10% per year over time Industry data: IFC estimates based on MSA Research excluding Lloyd’s, ICBC, SGI, SAF, MPI, Genworth and IFC. IFC’s ROE corresponds to the AROE
  • 6. Intact Financial Corporation 6 Industry outlook is conducive to our strategies Growth numbers reflect Industry Top 20 (excluding IFC) for the 12 month period ended September 30, 2015 LTM growth: 0.8% Next 12 months: • Expect low single digit growth in personal auto • Some segments firming in commercial auto Next 12 months: • Expect upper single-digit growth • Hard market conditions likely to continue LTM growth: 6.6% Rational regulatory environment Next 12 months: • Expect mid single-digit growth • Firmer market conditions with rates stabilizing LTM growth: 2.3%
  • 7. Intact Financial Corporation 7 Four avenues of growth Firming market conditions Develop existing platforms Consolidate Canadian market Expand beyond existing markets 0 1 year 2 years 3 years 4 years 5 years
  • 8. Intact Financial Corporation 8 Strong financial position Credit ratings1 A.M. Best DBRS Fitch Moody’s Long-term issuer credit ratings of IFC a- A A- Baa1 IFC’s principal insurance subsidiaries A+ AA (low) AA- A1 Our balance sheet is solid $625 203% million in total excess capital Minimum Capital Test (MCT) debt-to-capital ratio, below our target level of 20% * All data as of December 31, 2015 1 Refer to Section 14.2 – Credit ratings of the Q4-2015 MD&A for additional commentary. Low sensitivity to capital markets volatility 3 pts 1 pts of MCT per 1% change in rates of MCT per 5% change in preferred share prices 2 pts of MCT per 10% change in common shares 16.6%
  • 9. Intact Financial Corporation 9 Strategic capital management Capital management framework Maintain leverage ratio (target 20% debt-to-total capital) Maintain existing dividends Increase dividends Invest in growth initiatives Share buybacks • We have increased our dividend each year since our IPO History of dividend growth • We believe we have organic growth opportunities within our multi-brand offering • We have a track record of 15 accretive acquisitions, the most recent being AXA Canada, Jevco, Metro General and CDI Strong capital base has allowed us to pursue our growth objectives while returning capital to shareholders Excesscapital 0.163 0.25 0.27 0.31 0.32 0.34 0.37 0.40 0.44 0.48 0.53 0.58 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Quarterlydividendpershare
  • 10. Intact Financial Corporation 10 Our people advantage Deep executive talent pool Executive Committee members have an average of 17 years experience with the organization in various roles We have identified approximately 5 successors for each Executive Committee position Being a best employer Our efforts have been recently recognized by:
  • 11. Intact Financial Corporation 11 Key takeaways We have a sustainable competitive edge due to our disciplined approach and scale advantage Our broad distribution platform positions us well for organic growth We have a strong financial position and a proven track record of consolidation Deep bench in place to ensure the sustainability of our performance
  • 13. Intact Financial Corporation 13 P&C insurance in Canada A $47 billion market representing approximately 3% of GDP Industry DPW by line of business Industry – premiums by province • Fragmented market: – Top five represent 47%, versus bank/lifeco markets which are closer to 65-75% – IFC is largest player with approx. 17% market share, versus largest bank/lifeco with 22-25% market share – P&C insurance shares the same regulator as the banks and lifecos • Barriers to entry: scale, regulation, manufacturing capability, market knowledge • Home and commercial insurance rates unregulated; personal auto rates regulated in some provinces • Capital is regulated nationally by OSFI • Brokers continue to own commercial lines and a large share of personal lines in Canada; direct-to- consumer channel is growing (industry distribution ex. IFC = brokers 59.8% and direct 40.2%) • Industry has grown at 6% CAGR and delivered ROE of approximately 10% over the last 30 years Industry data: IFC estimates based on IBC and MSA Research excluding Lloyd’s, ICBC, SAF, SGI, MPI and Genworth. Data as at the end of 2015. OSFI = Office of the Superintendent of Financial Institutions Canada Personal Auto, 36% Personal Property, 23% Commercial P&C and other, 34% Commercial Auto, 7% Ontario, 48% Quebec, 14% Alberta, 18% Other provinces and territories, 20%
  • 14. Intact Financial Corporation 14 P&C industry 10-year performance versus IFC Return on equity Direct premiums written growth Combined ratioIFC’s competitive advantages • Significant scale advantage • Sophisticated pricing and underwriting discipline • In-house claims expertise • Broker relationships • Solid investment returns • Strong organic growth potential 1 Industry data: IFC estimates based on MSA Research excluding Lloyd’s, ICBC, SGI, SAF, MPI, Genworth and IFC. All data as at Dec 31, 2015. 2 ROEs reflect IFRS beginning in 2010. Since 2011, IFC's ROE is adjusted return on common shareholders' equity (AROE). Industry1 10-year avg. = 8.9% 10-year avg. = 14.7%2 Industry1 10-year avg. = 98.4% 10-year avg. = 95.3% 10-year avg. = 7.4% Industry1 10-year avg. = 3.5% (Base 100 = 2005) 0% 5% 10% 15% 20% 25% 30% 35% 40% 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 85% 87% 89% 91% 93% 95% 97% 99% 101% 103% 105% 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 100 120 140 160 180 200 220 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
  • 15. Intact Financial Corporation 15 Operational snapshot 45% 24% 31% Personal Auto Personal Property Commercial Lines 41% 28% 18% 13% Ontario Quebec Alberta Rest of Canada 78% 8% 14% Intact Insurance BrokerLink Direct to consumer 2015 DPW by Business Line 2015 DPW by Geography 2015 DPW by Distribution Channel A strong and diversified base for growth * Excluding pools, as of December 31, 2015
  • 16. Intact Financial Corporation 16 Fixed-income securities credit quality High quality investment portfolio $13.5 billion of high quality investments - strategically managed • 99% of fixed-income securities are rated ‘A-’ or better • 82% of preferred shares are rated at least ‘P2L’ • No leveraged investments Fixed-income strategies, 71% Common equity strategies, 13% Preferred shares, 9% Cash and short- term notes, 4% Loans, 3% Investment mix (as of December 31, 2015) P1 1% P2 81% P3 18% Preferred shares credit quality AAA 50% AA 31% A 18% BBB 1%
  • 17. Intact Financial Corporation 17 Track record of prudent reserving practices 3.3% 7.9% 4.9% 2.9% 4.0% 3.2% 4.8% 4.9% 5.7% 5.1% 4.9% 6.2% 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 • Quarterly and annual fluctuations in reserve development are normal • 2005 reserve development was unusually high due to the favourable effects of certain auto insurance reforms • Our consistent track record of positive reserve development reflects our preference to take a conservative approach to establishing and managing claims reserves Rate of claims reserve development (favourable prior year development as a % of opening reserves)
  • 18. Intact Financial Corporation 18 Strong capital base * Total excess capital at 170% includes net liquid assets of the non regulated entities *$702M $428M $859M $809M $435M $599M $550M $681M $625M 188% 205% 232% 233% 197% 205% 203% 209% 203% -10% 270% 0 100 200 300 400 500 600 700 800 900 1000 2007 2008 2009 2010 2011 2012 2013 2014 2015 Total Excess Capital at 170% MCT Excess capital levels are maintained to ensure a very low probability of breaching a MCT of 170%
  • 19. Intact Financial Corporation 19 Further industry consolidation ahead Our domestic acquisition strategy • Targeting large-scale acquisitions of $500 million or more in direct premiums written • Pursuing acquisitions in lines of business where we have expertise • Acquisition target IRR of ≥15% • Targets: − Bring loss ratio of acquired book of business to our average loss ratio within 18 to 24 months − Bring expense ratio to 2 pts below IFC ratio Our track record of acquisitions Canadian M&A environment Environment more conducive to acquisitions now than in recent years: • Industry ROEs, although slightly improved from trough levels of mid-2009, are well below prior peak • Foreign parent companies are generally in less favourable capital position • Demutualization likely for P&C insurance industry Top 20 P&C insurers = 84% of market Industry data: IFC estimates based on MSA Research excluding Lloyd’s, ICBC, SGI, SAF, MPI, and Genworth. Desjardins direct premiums written in 2014 is pro forma State Farm for a full year. All data as at Dec 31, 2015. Year Company DPW 2015 Canadian Direct Insurance $143 million 2014 Metro General $27 million 2012 Jevco $350 million 2011 AXA Canada $2 billion 2004 Allianz $798 million 2001 Zurich $510 million 1999 Pafco $40 million 1998 Guardian $630 million 1997 Canadian Surety $30 million 1995 Wellington $311 million
  • 20. Intact Financial Corporation 20 Historical financials (in $ millions, except as otherwise noted) 2015 2014 2013 2012 2011 Income statement highlights Direct premiums written $7,907 $7,349 $7,319 $6,868 $5,099 Underwriting income 628 519 142 451 273 Net investment income 424 427 406 389 326 Net operating income (NOI) 860 767 500 675 460 NOIPS to common shareholders (in dollars) 6.38 5.67 3.62 5.00 3.91 Balance sheet highlights Total investments $13,504 $13.440 $12,261 $12,959 $11,828 Debt outstanding 1,143 1,143 1,143 1,143 1,293 Total shareholders' equity (excl. AOCI) 5,749 5,310 4,842 4,710 4,135 Performance metrics Claims ratio 61.3% 62.6% 66.9% 61.6% 63.9% Expense ratio 30.4% 30.2% 31.1% 31.5% 30.5% Combined ratio 91.7% 92.8% 98.0% 93.1% 94.4% Operating ROE (excl. AOCI) 16.6% 16.3% 11.2% 16.8% 15.3% Debt / Capital 16.6% 17.3% 18.7% 18.9% 22.9% Combined ratios by line of business Personal auto 95.4% 94.5% 93.2% 95.7% 90.9% Personal property 85.9% 89.0% 104.4% 93.5% 103.5% Commercial auto 99.0% 89.6% 93.3% 81.5% 86.5% Commercial P&C 86.8% 94.2% 103.9% 91.6% 95.6% Track record of stable financial performance
  • 21. Intact Financial Corporation 21 Contact Investor Relations General Contact Info Website: http://www.intactfc.com Click on “Investor Relations” tab Email: ir@intact.net Phone: 416.941.5336 1.866.778.0774 (toll-free) Samantha Cheung, MBA, M.Sc.Eng., P.Eng. Vice President, Investor Relations Phone: 416.344.8004 Email: samantha.cheung@intact.net Maida Sit, CFA Director, Investor Relations Phone: 416.341.1464 ext 45153 Email: maida.sit@intact.net To visit our online annual report to see how “big ideas, disciplined approach” shaped our business in 2015, please scan the QR code or visit reports.intactfc.com/2015.
  • 22. Intact Financial Corporation 22 Forward-looking statements Certain of the statements included in this presentation about the Company’s current and future plans, expectations and intentions, results, levels of activity, performance, goals or achievements or any other future events or developments constitute forward-looking statements. The words “may”, “will”, “would”, “should”, “could”, “expects”, “plans”, “intends”, “trends”, “indications”, “anticipates”, “believes”, “estimates”, “predicts”, “likely”, “potential” or the negative or other variations of these words or other similar or comparable words or phrases, are intended to identify forward-looking statements. Forward-looking statements are based on estimates and assumptions made by management based on management’s experience and perception of historical trends, current conditions and expected future developments, as well as other factors that management believes are appropriate in the circumstances. Many factors could cause the Company’s actual results, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the following factors: the Company’s ability to implement its strategy or operate its business as management currently expects; its ability to accurately assess the risks associated with the insurance policies that the Company writes; unfavourable capital market developments or other factors which may affect the Company’s investments and funding obligations under its pension plans; the cyclical nature of the P&C insurance industry; management’s ability to accurately predict future claims frequency; government regulations designed to protect policyholders and creditors rather than investors; litigation and regulatory actions; periodic negative publicity regarding the insurance industry; intense competition; the Company’s reliance on brokers and third parties to sell its products to clients; the Company’s ability to successfully pursue its acquisition strategy; the Company’s ability to execute its business strategy; the Company’s ability to achieve synergies arising from successful integration plans relating to acquisitions, including its acquisition of Canadian Direct Insurance Inc. (“CDI”), as well as management's estimates and expectations in relation to resulting accretion, internal rate of return and debt-to-capital ratio; the Company’s participation in the Facility Association (a mandatory pooling arrangement among all industry participants) and similar mandated risk-sharing pools; terrorist attacks and ensuing events; the occurrence of catastrophe events; the Company’s ability to maintain its financial strength and issuer credit ratings; access to debt financing and the Company's ability to compete for large commercial business; the Company’s ability to alleviate risk through reinsurance; the Company’s ability to successfully manage credit risk (including credit risk related to the financial health of reinsurers); the Company’s reliance on information technology and telecommunications systems and potential disruption to those systems, including evolving cyber-attack risk; the Company’s dependence on key employees; changes in laws or regulations; general economic, financial and political conditions; the Company’s dependence on the results of operations of its subsidiaries; the volatility of the stock market and other factors affecting the Company’s share price; and future sales of a substantial number of its common shares. All of the forward-looking statements included in this presentation are qualified by these cautionary statements and those made in Risk management (Sections 16-19) of the MD&A. These factors are not intended to represent a complete list of the factors that could affect the Company. These factors should, however, be considered carefully. Although the forward-looking statements are based upon what management believes to be reasonable assumptions, the Company cannot assure investors that actual results will be consistent with these forward-looking statements. When relying on forward- looking statements to make decisions, investors should ensure the preceding information is carefully considered. Undue reliance should not be placed on forward-looking statements made herein. The Company and management have no intention and undertake no obligation to update or revise any forward- looking statements, whether as a result of new information, future events or otherwise, except as required by law.
  • 23. Intact Financial Corporation 23 Disclaimer This Presentation does not constitute or form part of any offer for sale or solicitation of any offer to buy or subscribe for any securities nor shall it or any part of it form the basis of or be relied on in connection with, or act as any inducement to enter into, any contract or commitment whatsoever. The information contained in this Presentation concerning the Company does not purport to be all-inclusive or to contain all the information that a prospective purchaser or investor may desire to have in evaluating whether or not to make an investment in the Company. The information is qualified entirely by reference to the Company’s publicly disclosed information. No representation or warranty, express or implied, is made or given by or on behalf of the Company or any of its the directors, officers or employees as to the accuracy, completeness or fairness of the information or opinions contained in this Presentation and no responsibility or liability is accepted by any person for such information or opinions. In furnishing this Presentation, the Company does not undertake or agree to any obligation to provide the attendees with access to any additional information or to update this Presentation or to correct any inaccuracies in, or omissions from, this Presentation that may become apparent. The information and opinions contained in this Presentation are provided as at the date of this Presentation. The contents of this Presentation are not to be construed as legal, financial or tax advice. Each prospective purchaser should contact his, her or its own legal adviser, independent financial adviser or tax adviser for legal, financial or tax advice. The Company uses both International Financial Reporting Standards (“IFRS”) and certain non-IFRS measures to assess performance. Non-IFRS measures do not have any standardized meaning prescribed by IFRS and are unlikely to be comparable to any similar measures presented by other companies. Management analyzes performance based on underwriting ratios such as combined, expense, loss and claims ratios, MCT, and debt-to- capital, as well as other non-IFRS financial measures, namely DPW (underlying), Underlying current year loss ratio, Underwriting income, NOI, NOIPS, OROE, ROE, AROE, Non-operating results, AEPS, Cash flow available for investment activities, and Market-based yield. These measures and other insurance related terms are defined in the Company’s glossary available on the Intact Financial Corporation web site at www.intactfc.com in the “Investor Relations” section. Additional information about the Company, including the Annual Information Form, may be found online on SEDAR at www.sedar.com.