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Intact Financial Corporation
(TSX: IFC)



Investor Presentation
May 2012
Canada’s leader in auto, home and business insurance

                              Who we are1                                                                       Distinct brands

    •   Largest P&C insurer in Canada
    •   $6.5 billion in direct premiums written
    •   #1 in BC, Alberta, Ontario, Quebec, Nova Scotia
    •   $11.5 billion cash and invested assets
    •   Proven industry consolidator



                            Scale advantage                                                              Industry outperformer
        2011 Direct premiums written2
        ($ billions)                           Top five insurers
                                               represent 43.1%                               10-year performance –                            IFC
                                                 of the market                               IFC vs. P&C industry2                      outperformance
                                                                                               Premium growth                                   3.3 pts

                                                                                               Combined ratio3                                  3.4 pts
                  Intact1    Aviva      RSA        TD      Co-
                                                         operators
    Market        16.5%      8.3%       6.3%      6.2%      5.9%
                                                                                               Return on equity4                                8.2 pts
    share

1 Pro forma AXA Canada for a full year
2 Industrydata source: MSA Research excluding Lloyd’s, ICBC, SGI, SAF, MPI, Genworth, IFC and AXA Canada (in 2011). All data as at the end of 2011
3 Combined ratio includes the market yield adjustment (MYA)
                                                                             2
4 ROEs reflect IFRS beginning in 2010. IFC's 2011 ROE is adjusted return on common shareholders' equity (AROE)
Consistent industry outperformance



Significant         Sophisticated         In-house               Broker                Multi-                Proven             Solid
scale               pricing and           claims                 relationships         channel               acquisition        investment
advantage           underwriting          expertise                                    distribution          strategy           returns



             2011 combined ratios                                                Five-year average loss ratios
                                                                                                               Industry        Intact
   102%             101.0%               Canadian P&C                                  77.2%
                                   industry average = 100.0%                  80%
                                                                                                   69.6%    68.2%     71.2%
   100%
                                                                              70%
                                                                                                                               60.8%
    98%
                                                                              60%                                                       56.2%
                                                96.1%
    96%
                                                                              50%

    94%                                                                       40%

    92%                                                                       30%
                   Top 20*                                                                  Auto           Personal Property   Commercial P&C
                  (average)



Industry data source: MSA Research excluding Lloyd’s, ICBC, SGI, SAF, MPI, Genworth, IFC and AXA Canada (in 2011)
Data in both charts is for the year ended December 31, 2011
Includes market yield adjustment (MYA)
* Top 20 excludes Lloyd’s, IFC and AXA Canada


                                                                         3
A strong base from which to build

     Enhanced Business Mix                 Strong Capacity To Outperform
  Line of Business    2010   Q1-2012               Combined Ratio                           20111

   Personal Auto      50%     44%                          IFC                              96.1%

  Personal Property   24%     21%
                                                   Top 20 Industry2                        101.0%
    Commercial        26%     35%
                                           Outperformance                                  5.0 pts

     Geography        2010   Q1-2012               Return on Equity                          20111

       Ontario        46%     40%                           IFC                             17.4%
      Quebec          24%     29%
                                                   Top 20 Industry2                          5.6%
       Alberta        19%     18%

   Rest of Canada     11%     13%          Outperformance                                  11.8 pts

                                           1IFC reflects AXA Canada results for the fourth quarter of 2011
                                           2Industry data source: MSA Research excluding Lloyd’s, IFC and AXA
                                           Canada




                                       4
Solid financial position and excess capital
                   Solid balance sheet                        $11.5 billion in cash and invested assets
• Solid financial position at Q1-2012:
      – $595 million in excess capital
      – Estimated MCT of 205%
      – Debt-to-total-capital ratio of 19.1%                                                Column1
                                                               Cash and             Fixed Income,
      – Book value per share increased 13% from a             short term                 73%
         year earlier to $30.40                                 notes, Loans,
                                                                  3%     3%
• Credit ratings - DBRS: A low, Moody’s: Baa1                                                                                     Cdn. Federal
• Operating return on equity of 16.2% in Q1-2012                                                                                    24.8%
                                                                   Common                                                       Cdn. Provincial
• Pro forma the JEVCO acquisition, we estimate that                 Shares,                                                      & Municipal
  our debt-to-total-capital ratio will remain below our              10%                                                            34.7%
  target of 20% while our MCT will remain above 200%
                                                                  Preferred                                                       Corporate &
                                                                 shares, 11%                                                         other,
                                                                                                                                     40.6%


     High-quality investment portfolio
 •   97.7% of bonds are rated A or better
 •   86.5% of preferred shares are rated ‘P1’ or ‘P2’
 •   Minimal U.S. or European exposure
 •   Market-based yield of 4.0% in 2011, down 20                          Note: Investment mix (net of hedging positions and financial
     basis points from 2010                                                            liabilities related to investments)

All figures as of March 31, 2012 unless otherwise noted




                                                          5
Strategic capital management
• Strong capital base has allowed us to
  pursue our growth objectives while
  returning capital to shareholders                                             Quarterly dividend
                   Capital priorities                                                                                   8.1%
                                                               0.45                                             8.8%
                                                                                                                               $0.40
   • Dividends                                                 0.40                             3.2%
                                                                                                        6.3%
                                                                                                                       $0.37
   • Acquisitions                                              0.35                    14.8%
                                                                                               $0.31 $0.32
                                                                                                               $0.34
                                                                                8.0%
   • Share buybacks                                            0.30    53.8%
                                                                               $0.25
                                                                                       $0.27
                                                               0.25
                                                               0.20
             Share buyback history                                    $0.1625
                                                               0.15
                                                               0.10
   • 2011(1) – Repurchased 0.8 million
                                                               0.05
     shares for a total of $37 million.
                                                               -
   • 2010(2) – Repurchased 9.7 million                                 2005     2006   2007    2008    2009    2010    2011    2012
     shares for a total of $433 million
   • 2008 – Repurchased 4.6 million
     shares for a total of $176 million
   • 2007 – Completed a $500 million
     Substantial Issuer Bid
   (1)   Feb 22, 2011 – May 31, 2011 announcement of AXA
          Canada acquisition
   (2)Feb.   22, 2010 – Feb. 21, 2011
                                                           6
Industry outlook for 2012
 We remain well-positioned to continue outperforming the Canadian
       P&C insurance industry in the current environment
                    •   Industry premiums are likely to increase at a similar rate as in 2011:
                          – Mid single digit growth in personal auto (driven by Ontario)
                          – Upper single digit growth in personal property (reflecting the
 Premium growth              impact of weather-related losses)
                          – Low single digit growth in commercial lines
                    •   Overall, low yields and firming reinsurance conditions likely to offset
                        downward pressure from potential improvement in Ontario auto

                    •   The industry ended 2011 with a combined ratio of 100%
                    •   We anticipate some improvement in personal lines, resulting from
                        auto reforms in Ontario, milder winter conditions and continued
  Underwriting          premium increases
                    •   Commercial lines will likely remain relatively steady


                    •   We do not expect material improvement in industry ROEs in the near
                        term from the 6% level experienced in 2011
 Return on equity         – Low yields could offset potential combined ratio improvement
                    •   We strongly believe we will continue to outperform the industry’s
                        ROE by more than 500 basis points in 2012.
                                       7
Four distinct avenues for growth

  Firming market conditions (0-2 years)                    Develop existing platforms (0-3 years)

Personal lines
                                                                            • Continue to expand support to
• Industry premiums remain inadequate in ON auto                              our broker partners
• Home insurance premiums also on the rise
Commercial lines
• Evidence of price firming in the past 12-18 months                        • Expand and grow belairdirect and
• Leverage acquired expertise to expand product offer                         Grey Power
  and gain share in the mid-market

                                                                            • Build a broker offer better able to
                                                                              compete with direct writers

Consolidate Canadian market (0-5 years)                 Expand beyond existing markets (5+ years)

Capital                                                 Principles
• Solid financial position                              • Financial guideposts: long-term customer growth,
                                                          IRR>20%
Strategy                                                • Stepped approach with limited near-term capital outlay
• Grow areas where IFC has a competitive advantage      • Build growth pipeline with meaningful impact in 5+ years
Opportunities                                           Strategy
• Global capital requirements becoming more stringent   • Enter new market in auto insurance by leveraging our
• Industry underwriting results remain challenged         world-class strengths: 1) pricing and segmentation,
• Continued difficulties in global capital markets        2) claims management and 3) online expertise
                                                        Opportunities
                                                        • Emerging or unsophisticated mature markets
                                                   8
Summary
Disciplined pricing, underwriting, investment and capital
management have positioned us well for the future
 •   Largest P&C insurance company in Canada
 •   Consistent track record of industry outperformance
 •   Solid financial position
 •   Excellent long-term earnings power
 •   Organic growth platforms easily expandable
 •   Successful progress with AXA Canada integration
 •   JEVCO acquisition expected to close in the fall




                                     9
IFC’s acquisition of JEVCO:
Continuing our journey towards
building a world-class P&C insurer
IFC’s acquisition of JEVCO:
Continuing our journey towards building a world-class P&C insurer

                                 Strategic Fit                                         Financially Compelling
• Strengthens offer for brokers and customers                              •   IRR1 estimated above 20%
• Expands existing product offering:                                       •   Book value per share accretion estimated at 2.6%
      • Recreational vehicles                                              •   Accretive to NOIPS2 beginning in 2013
      • Non-standard auto                                                  •   Purchase price reflects a P/B multiple of 1.3x3
• Strengthens commercial and specialty lines
  capabilities




                                Opportunities                                              Financial Position
• Improve performance by implementing IFC's risk                           • Attractive deployment of our excess capital
  selection and claims management expertise                                • Estimated MCT above 200% in the near term
• Offer new products across IFC distribution                               • Debt-to-total-capital ratio estimated to remain
• Strengthen growth profile of existing products                             below our target of 20%




 1   Internal Rate of Return, based on equity returns.
 2 NOIPS
 3
             = net operating income per share. A non-IFRS measure.    11
     Based on JEVCO’s book value per share as at December 31, 2011.
Leading position in Canadian P&C insurance
                           Top 10 Canadian P&C Insurance Companies by 2011 Direct Premiums Written ($ billions)



                                 7.0




                                               3.4

                                                             2.6            2.5           2.4           2.4
                                                                                                                       1.9           1.8           1.7
                                                                                                                                                                  1.3


                                                                                                                                                                           0.3


                            PF Intact +       Aviva         RSA            TD           Co-         Wawanesa State Farm Desjardins Economical Northbridge                 JEVCO
                              AXA +                                     Insurance     operators
                             JEVCO

            Rank                  1             2             3              4             5             6              7             8             9             10       23

            Share             17.0%          8.3%           6.2%          6.1%          5.9%           5.8%          4.7%          4.4%           4.2%          3.2%      0.8%




Source: MSA Research for the 12 months ended December 31, 2011. Each insurers’ market share listed above includes all subsidiary entities consolidated under the parent
company. Data excludes Lloyd’s, ICBC, SGI, SAF, and Genworth.
                                                                                                       12
Broadening our offer to brokers and customers
         − JEVCO Insurance Company is a leading provider of specialty and niche insurance
                products for individuals and businesses across Canada
         − Insurance products are distributed through a network of independent insurance
                brokers; JEVCO had approximately $350 million in direct premiums written in 2011
         − JEVCO’s business lines consist of non-standard auto, recreational vehicles
                (motorcycles, snowmobiles, ATVs) and commercial specialty lines


            2011 JEVCO DPW by Line of Business                                                                    2011 JEVCO DPW by Geography


                             Surety       Other
                                                                                                                    Alberta   Other
                              8%           2%
                                                                                                                      9%       3%
 Commercial P&C
     8%
                                                                                                         Quebec
Commercial                                                                                                26%
   Auto
   12%

                                                                     Personal Auto
                                                                         70%                                                          Ontario
                                                                                                                                       62%



  Source: Westaim public disclosure and other industry data for the 12 months ended December 31, 2011.




                                                                                                  13
A financially compelling transaction

                   Purchase Price                                                                               $530 million cash consideration1


                 Key Components                                                           Specialty lines | Recreational vehicles | Non-standard auto


                 Purchase Metrics                                                                                     P/BV2 = 1.3x | P/E3 = 13.2x


              Transaction Economics                                                          Estimated IRR above 20%4 | Accretive to BVPS by 2.6%


                       Financing                                         Excess capital + Debt $205M | Equity proceeds $225M | JEVCO excess capital $100M 5


             Regulatory Capital Impact                                                                Estimated MCT above 200% in the near term


                       Approvals                                                           Westaim shareholders | Customary regulatory approvals


              Expected Closing Date                                                                                           Fall of 2012

1 Excludes  transaction costs.
2 Price to book value. Based on book value as at December 31, 2011.
3 Based on JEVCO’s 2011 net income.
4 Internal rate of return. Based on equity returns.
5 Represents a portion of JEVCO’s capital in excess of 200% MCT as at December 31, 2011. Source: Westaim public disclosure.




                                                                                                      14
Strong financial position maintained

       Ultimate Sources of Funding*

      IFC excess capital + debt                         $205 million
      Equity proceeds                                   $225 million
      JEVCO excess capital                              $100 million


                                                         $530 million

* Represents funding structure following the close of the acquisition.




Debt-to-total-capital ratio estimated to remain below 20% upon closing of the acquisition




                                                           15
IFC + JEVCO: Building a world-class Canadian
P&C insurer
Strong strategic fit
• Strengthens offer for brokers and customers
• Expands existing product offering into complementary lines
• Strengthens commercial and specialty lines capabilities

Opportunity to acquire a leading specialty and niche insurer in
a financially compelling manner
• Estimated internal rate of return above 20%
• Book value per share accretion estimated at 2.6%

Strong financial position maintained
• Attractive deployment of our excess capital
• Estimated MCT above 200% in the near term
• Debt-to-total-capital ratio estimated to remain below our target of 20%



                                         16
Appendices
P&C insurance is a $40 billion market in Canada

                  3% of GDP in Canada                                                     Industry DPW by line of business
                                                                                                                                 Commercial
    • Fragmented market1:                                                                         Home
                                                                                                insurance,
                                                                                                                                 P&C, 26.6%

         Top five represent 43%, versus bank/lifeco                                              19.0%

         markets which are closer to 65-75%
         IFC is largest player with 16.5% market
                                                                                                                                        Commercial
         share, versus largest bank/lifeco with 22-                                                                                     other, 8.4%
         25% market share
         P&C insurance shares the same regulator
         as the banks and lifecos                                                                   Automobile,
                                                                                                      46.0%
    • Barriers to entry: scale, regulation,
      manufacturing capability, market knowledge
                                                                                          Industry – premiums by province
    • Home and commercial insurance rates
      unregulated; personal auto rates regulated in
                                                                                                                  Alberta, 16%
      some provinces                                                                         Quebec, 17%

    • Capital is regulated nationally by OSFI                                                                                                British
                                                                                                                                          Columbia, 9%

    • Brokers continue to own commercial lines and
      a large share of personal lines in Canada;                                                                                             Eastern
      direct-to-consumer channel is growing                                                                                                Provinces &
                                                                                                                                          Territories, 7%
      (distribution = brokers 67% and direct 33%)
                                                                                                                                              Prairies, 3%
    • 30-year return on equity for the industry is
      approximately 10%                                                                   Ontario, 48%


1 Pro forma IFC’s acquisition of AXA Canada and JEVCO
Industry data source: MSA Research excluding Lloyd’s, ICBC, SAF, SGI, MPI and Genworth.
OSFI = Office of the Superintendent of Financial Institutions Canada       18
Data as at the end of 2010.
P&C industry 10-year performance versus IFC
            IFC’s competitive advantages                                                                   Combined ratio
                                                                                     110%
    • Significant scale advantage
                                                                                     105%
    • Sophisticated pricing and underwriting                                                                                Industry1 10-year
                                                                                                                            avg. = 98.0%
      discipline                                                                     100%

    • In-house claims expertise                                                       95%
                                                                                                                            10-year avg.
    • Broker relationships                                                            90%                                   = 94.6%
    • Solid investment returns
                                                                                      85%
    • Strong organic growth potential

                       Return on equity                                                     Direct premiums written growth
     40%                                                                                 240
                                                                                         220                                 10-year avg.
     30%                                                                                                                     = 9.3%
                                                                                         200
                                                                                         180                                 Industry1
                                                                10-year avg.
     20%                                                                                                                     10-year avg.
                                                                = 18.5%2                 160                                 = 6.0%
                                                                                         140
     10%                                                        Industry1
                                                                10-year avg.             120
                                                                = 10.2%                  100
      0%


                                                                                            Year 2001 = base 100
1Industry
        data source: MSA Research. excluded Lloyd’s, ICBC, SGI, SAF, MPI, Genworth, IFC and AXA Canada (in 2011)
2ROEs reflect IFRS beginning in 2010. IFC’s 2011 ROE is adjusted return on common shareholders’ equity (AROE)

                                                                        19
Near-term themes to monitor

      Impact on Industry from Low Yields                                                                    Reinsurance

14%                                                                                         • Major catastrophes in the world in 2011 have
12%
                                                                                              impacted reinsurer’s capital levels
10%
8%
                                                             P&C Industry                   • The Canadian industry one of the most
                                                             profitability
6%
        3-5 year                                                                              conservative markets in the world in terms of
        Government of
4%
        Canada bond
                                                                                              earthquake coverage required by regulators
2%      yield                                                                               • IFC’s B.C. earthquake exposure increased
0%
      1989   1991   1993   1995   1997   1999    2001   2003    2005   2007   2009   2011     due to the acquisition of AXA Canada
 Source: Insurance Bureau of Canada



             Ontario Auto Industry Results                                                             Industry Capital Levels
      120%                                                                      30%            $6.0B    Excess capital above 200% MCT
      100%                                                                      25%            $5.5B
       80%                                                                      20%
                                                                                               $5.0B
       60%                                                                      15%
                                                                                               $4.5B
       40%                                                                      10%
                                                                                               $4.0B
       20%                                                                      5%
                                                                                               $3.5B
        0%                                                                      0%
                    2008          2009              2010            2011                       $3.0B
                                                                                                         2009         2010         2011
                            Loss ratio          Cumulative rate increase


                                                                                     20
Further industry consolidation ahead

                      Our acquisition strategy                                                                                    Canadian M&A environment
 • Targeting large-scale acquisitions of $500 million or                                                              Environment more conducive to acquisitions now
   more in direct premiums written                                                                                    than in recent years:
 • Pursuing acquisitions in lines of business where we                                                                • Industry ROEs, although slightly improved from
   have expertise                                                                                                       trough levels of mid-2009, are well below prior
 • Acquisition target IRR of 15%                                                                                        peak
 • Targets:                                                                                                           • Foreign parent companies are generally in less
     − Bring loss ratio of acquired book of business to                                                                 favourable capital position
        our average loss ratio within 18 to 24 months
                                                                                                                      • Demutualization likely for P&C insurance industry
     − Bring expense ratio to 2 pts below IFC ratio

           Our track record of acquisitions                                                                           Top 20 P&C insurers = 82% of market
            2011   – AXA ($2,600 mil.)
            2004   – Allianz ($600 mil.)                                                                                                Canadian
                                                                                                                                       private, 10%                                  IFC, 16%
            2001   – Zurich ($510 mil.)
            1999   – Pafco ($40 mil.)                                                                                                                                                                    Canadian
  ($B)      1998   – Guardian ($630 mil.)                                                                      ($B)       Non-top 20,                                                                   mutuals, 11%
   50       1997   – Canadian Surety ($30 mil.)                     Industry                         6.5        7.0          18%
   45       1995   – Wellington ($370 mil.)                                                                     6.0
   40
   35                                                                  4.1       4.2       4.3                  5.0
                                                   3.9       4.0
   30                          3.4       3.5                                                                    4.0
                     3.1
   25
   20                                                                                                           3.0                                                                                      Bank-owned,
   15      1.6                                                                                                                                                                                               8%
                                                                                                                2.0
   10
                                                                                                                1.0
     5
     0                                                                                                          0.0                           Foreign-                                             Canadian
                                                                                                                                             owned, 30%                                           public (excl.
                                                                                                                                                                                                   IFC), 7%
Source: MSA Research; excluding Lloyd’s and Genworth (based on 2010 DPW); IFC’s 2010 DPW includes AXA Canada          Source: MSA Research; excluding Lloyd’s and Genworth (based on 2011 DPW )



                                                                                                        21
Historical financials
                                                  IFRS                   Canadian GAAP
(in $ millions, except as otherwise noted)
                                              2011       2010         2009     2008     2007
Income statement highlights
Direct written premiums                        $5,099        $4,498   $4,275   $4,146   $4,109
Underwriting income                              273           193       54      117      189
Net operating income                             460           402      282      361      457
Net operating income per share (in dollars)      3.91         3.49      2.35     2.96     3.61
Balance sheet highlights
Total investments                             $11,828        $8,653   $8,057   $6,605   $7,231
Debt                                           1,293           496      398         -        -
Total shareholders' equity (excl. AOCI)        4,135         2,654     3,047    3,079    3,290
Performance metrics
Loss ratio                                     63.9%         65.4%     70.0%   68.2%    66.2%
Expense ratio                                  30.5%         30.0%     28.7%   28.9%    29.0%
Combined ratio                                 94.4%         95.4%     98.7%   97.1%    95.2%
Net operating ROE (excl. AOCI)                 15.3%         15.1%      9.2%   11.3%    13.6%
Debt / Capital                                 22.9%         14.3%     11.8%        -        -
Combined ratios by line of business
Personal auto                                  90.9%         98.1%     94.9%    95.9%    94.5%
Personal property                             103.5%         96.5%    109.0%   113.6%   102.2%
Commercial auto                                86.5%         86.0%     79.8%    87.2%    93.7%
Commercial P&C                                 95.6%         90.7%    104.1%    85.3%    90.1%



                                                        22
Cash and invested assets

                                       Asset class

  Fixed income                                      Preferred shares

  Corporate                          32.6%           Perpetual and callable floating        63.3%
  Federal government and agency      24.8%           and reset
  Cdn. Provincial and municipal      34.7%           Fixed perpetual                        23.5%
  Supranational and foreign            4.9%          Fixed callable                         13.1%
  ABS/MBS                              3.1%          TOTAL                                   100%
  Private placements                   0.0%
  TOTAL                               100%         Quality:                              100%
                                                   Approx. 86.5% rated P1 or P2          Canadian
  Canadian                            91%
  United States                        1%
  Int’l (excl. U.S.)                   7%           Common shares
  TOTAL                              100%


Quality: 97.7% of bonds rated A or better          High-quality, dividend paying         100%
                                                   Canadian companies. Objective is to
                                                                                         Canadian
                                                   capture non-taxable dividend income


 As of March 31, 2012




                                              23
Long-term track record of prudent reserving practices


                                            Rate of claims reserve development
•    Quarterly and annual                   (favourable prior year development as a % of opening reserves)
     fluctuations in reserve
     development are normal            9%
                                                     7.9%
                                       8%

•    2005/2006 reserve                 7%

     development was unusually         6%
                                                            4.9%                        4.8%   4.9%
     high due to the favourable        5%
                                                                          4.0%
     effects of certain auto           4%     3.3%
                                                                                 3.2%
                                                                   2.9%
     insurance reforms introduced      3%

     during that time period           2%

                                       1%

•    This reflects our preference to   0%
                                              2004   2005   2006   2007   2008   2009   2010   2011
     take a conservative approach
     to managing claims reserves
                                                      Historical long-term average
                                                      has been 3% to 4% per year




                                       24
Investor Relations contact information
Dennis Westfall, CFA
Vice President, Investor Relations
Phone: 416.341.1464 ext 45122 Cell: 416.797.7828
Email: Dennis.Westfall@intact.net



Email: ir@intact.net
Phone: 416.941.5336 or 1.866.778.0774 (toll-free within North America)
Fax: 416.941.0006
www.intactfc.com/Investor Relations




                                       25
Forward looking statements and disclaimer
Certain of the statements included in this Presentation about IFC’s current and future plans, expectations and intentions, results, levels of activity,
performance, goals or achievements or any other future events or developments constitute forward-looking statements. The words “may”, “will”, “would”,
“should”, “could”, “expects”, “plans”, “intends”, “trends”, “indications”, “anticipates”, “believes”, “estimates”, “predicts”, “likely”, “potential” or the negative or
other variations of these words or other similar or comparable words or phrases, are intended to identify forward-looking statements. Forward-looking
statements are based on estimates and assumptions made by management in light of our experience and perception of historical trends, current
conditions and expected future developments, as well as other factors that management believes are appropriate in the circumstances. Many factors could
cause IFC’s actual results, performance or achievements or future events or developments to differ materially from those expressed or implied by the
forward-looking statements, including, without limitation, the following factors: IFC’s ability to implement its strategy or operate its business as
management currently expects; its ability to accurately assess the risks associated with the insurance policies that IFC insurance subsidiaries write;
unfavourable capital market developments or other factors which may affect IFC’s investments and funding obligations under its pension plans; the cyclical
nature of the property and casualty insurance industry; management’s ability to accurately predict future claims frequency; government regulations
designed to protect policyholders and creditors rather than investors; litigation and regulatory actions; periodic negative publicity regarding the insurance
industry; intense competition; IFC’s reliance on brokers and third parties to sell its products to clients; IFC’s ability to successfully pursue its acquisition
strategy; IFC’s ability to execute its business strategy; the terms and conditions of, and regulatory approvals relating to, the acquisition of JEVCO
Insurance Company (“Acquisition”); timing for completion of the Acquisition; synergies arising from, and IFC’s integration plans relating to the Acquisition;
management’s estimates and expectations in relation to resulting accretion, net operating income per share, internal rate of return, return on equity, MCT,
debt to capital position and other metrics used herein in relation to our discussion of the Acquisition; IFC’s financing plans for the Acquisition; various other
actions to be taken or requirements to be met in connection with the Acquisition; IFC’s participation in the Facility Association (a mandatory pooling
arrangement among all industry participants) and similar mandated risk-sharing pools; terrorist attacks and ensuing events; the occurrence of catastrophic
events; IFC’s ability to maintain its financial strength and issuer credit ratings; IFC’s ability to alleviate risk through reinsurance; IFC’s ability to successfully
manage credit risk (including credit risk related to the financial health of reinsurers); IFC’s reliance on information technology and telecommunications
systems; IFC’s dependence on key employees; general economic, financial and political conditions; IFC’s dependence on the results of operations of its
subsidiaries; the volatility of the stock market and other factors affecting IFC’s share price; and future sales of a substantial number of its common shares.
These factors are not intended to represent a complete list of the factors that could affect us. These factors should, however, be considered carefully. All
of the forward-looking statements included herein are qualified by these cautionary statements. Although the forward-looking statements are based upon
what management believes to be reasonable assumptions, IFC cannot assure investors that actual results will be consistent with these forward-looking
statements. When relying on forward-looking statements to make decisions, investors should ensure the preceding information is carefully considered.
Such forward-looking statements are made as of May 1, 2012. Undue reliance should not be placed on forward-looking statements made herein. IFC and
management have no intention and undertake no obligation to update or revise any forward-looking statements, whether as a result of new information,
future events or otherwise, except as required by law.




                                                                             26
Forward looking statements and disclaimer
Disclaimer

This Presentation does not constitute or form part of any offer for sale or solicitation of any offer to buy or subscribe for any securities nor shall it or any
part of it form the basis of or be relied on in connection with, or act as any inducement to enter into, any contract or commitment whatsoever.

The information contained in this Presentation concerning Intact Financial Corporation, its subsidiaries and affiliated companies (collectively, the “Intact”)
does not purport to be all-inclusive or to contain all the information that a prospective purchaser or investor may desire to have in evaluating whether or not
to make an investment in Intact. The information is qualified entirely by reference to Intact’s publicly disclosed information.

No representation or warranty, express or implied, is made or given by or on behalf of Intact or any of the directors, officers or employees of any such
entities as to the accuracy, completeness or fairness of the information or opinions contained in this Presentation and no responsibility or liability is
accepted by any person for such information or opinions. In furnishing this Presentation, Intact does not undertake or agree to any obligation to provide the
attendees with access to any additional information or to update this Presentation or to correct any inaccuracies in, or omissions from, this Presentation
that may become apparent. The information and opinions contained in this Presentation are provided as at the date of this Presentation. The contents of
this Presentation are not to be construed as legal, financial or tax advice. Each prospective purchaser should contact his, her or its own legal adviser,
independent financial adviser or tax adviser for legal, financial or tax advice.

The Company uses both International Financial Reporting Standards (“IFRS”) and certain non-IFRS measures to assess performance. Non-IFRS
measures do not have any standardized meaning prescribed by IFRS and are unlikely to be comparable to any similar measures presented by other
companies. Management of Intact Financial Corporation analyzes performance based on underwriting ratios such as combined, general expenses and
claims ratios as well as other performance measures such as return on equity (“ROE”) and operating return on equity. These measures and other
insurance related terms are defined in the Company’s glossary available on the Intact Financial Corporation web site at www.intactfc.com in the “Investor
Relations” section. Additional information about Intact Financial Corporation, including the Annual Information Form, may be found online on SEDAR at
www.sedar.com.




                                                                           27

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Investor presentation may 2012

  • 1. Intact Financial Corporation (TSX: IFC) Investor Presentation May 2012
  • 2. Canada’s leader in auto, home and business insurance Who we are1 Distinct brands • Largest P&C insurer in Canada • $6.5 billion in direct premiums written • #1 in BC, Alberta, Ontario, Quebec, Nova Scotia • $11.5 billion cash and invested assets • Proven industry consolidator Scale advantage Industry outperformer 2011 Direct premiums written2 ($ billions) Top five insurers represent 43.1% 10-year performance – IFC of the market IFC vs. P&C industry2 outperformance Premium growth 3.3 pts Combined ratio3 3.4 pts Intact1 Aviva RSA TD Co- operators Market 16.5% 8.3% 6.3% 6.2% 5.9% Return on equity4 8.2 pts share 1 Pro forma AXA Canada for a full year 2 Industrydata source: MSA Research excluding Lloyd’s, ICBC, SGI, SAF, MPI, Genworth, IFC and AXA Canada (in 2011). All data as at the end of 2011 3 Combined ratio includes the market yield adjustment (MYA) 2 4 ROEs reflect IFRS beginning in 2010. IFC's 2011 ROE is adjusted return on common shareholders' equity (AROE)
  • 3. Consistent industry outperformance Significant Sophisticated In-house Broker Multi- Proven Solid scale pricing and claims relationships channel acquisition investment advantage underwriting expertise distribution strategy returns 2011 combined ratios Five-year average loss ratios Industry Intact 102% 101.0% Canadian P&C 77.2% industry average = 100.0% 80% 69.6% 68.2% 71.2% 100% 70% 60.8% 98% 60% 56.2% 96.1% 96% 50% 94% 40% 92% 30% Top 20* Auto Personal Property Commercial P&C (average) Industry data source: MSA Research excluding Lloyd’s, ICBC, SGI, SAF, MPI, Genworth, IFC and AXA Canada (in 2011) Data in both charts is for the year ended December 31, 2011 Includes market yield adjustment (MYA) * Top 20 excludes Lloyd’s, IFC and AXA Canada 3
  • 4. A strong base from which to build Enhanced Business Mix Strong Capacity To Outperform Line of Business 2010 Q1-2012 Combined Ratio 20111 Personal Auto 50% 44% IFC 96.1% Personal Property 24% 21% Top 20 Industry2 101.0% Commercial 26% 35% Outperformance 5.0 pts Geography 2010 Q1-2012 Return on Equity 20111 Ontario 46% 40% IFC 17.4% Quebec 24% 29% Top 20 Industry2 5.6% Alberta 19% 18% Rest of Canada 11% 13% Outperformance 11.8 pts 1IFC reflects AXA Canada results for the fourth quarter of 2011 2Industry data source: MSA Research excluding Lloyd’s, IFC and AXA Canada 4
  • 5. Solid financial position and excess capital Solid balance sheet $11.5 billion in cash and invested assets • Solid financial position at Q1-2012: – $595 million in excess capital – Estimated MCT of 205% – Debt-to-total-capital ratio of 19.1% Column1 Cash and Fixed Income, – Book value per share increased 13% from a short term 73% year earlier to $30.40 notes, Loans, 3% 3% • Credit ratings - DBRS: A low, Moody’s: Baa1 Cdn. Federal • Operating return on equity of 16.2% in Q1-2012 24.8% Common Cdn. Provincial • Pro forma the JEVCO acquisition, we estimate that Shares, & Municipal our debt-to-total-capital ratio will remain below our 10% 34.7% target of 20% while our MCT will remain above 200% Preferred Corporate & shares, 11% other, 40.6% High-quality investment portfolio • 97.7% of bonds are rated A or better • 86.5% of preferred shares are rated ‘P1’ or ‘P2’ • Minimal U.S. or European exposure • Market-based yield of 4.0% in 2011, down 20 Note: Investment mix (net of hedging positions and financial basis points from 2010 liabilities related to investments) All figures as of March 31, 2012 unless otherwise noted 5
  • 6. Strategic capital management • Strong capital base has allowed us to pursue our growth objectives while returning capital to shareholders Quarterly dividend Capital priorities 8.1% 0.45 8.8% $0.40 • Dividends 0.40 3.2% 6.3% $0.37 • Acquisitions 0.35 14.8% $0.31 $0.32 $0.34 8.0% • Share buybacks 0.30 53.8% $0.25 $0.27 0.25 0.20 Share buyback history $0.1625 0.15 0.10 • 2011(1) – Repurchased 0.8 million 0.05 shares for a total of $37 million. - • 2010(2) – Repurchased 9.7 million 2005 2006 2007 2008 2009 2010 2011 2012 shares for a total of $433 million • 2008 – Repurchased 4.6 million shares for a total of $176 million • 2007 – Completed a $500 million Substantial Issuer Bid (1) Feb 22, 2011 – May 31, 2011 announcement of AXA Canada acquisition (2)Feb. 22, 2010 – Feb. 21, 2011 6
  • 7. Industry outlook for 2012 We remain well-positioned to continue outperforming the Canadian P&C insurance industry in the current environment • Industry premiums are likely to increase at a similar rate as in 2011: – Mid single digit growth in personal auto (driven by Ontario) – Upper single digit growth in personal property (reflecting the Premium growth impact of weather-related losses) – Low single digit growth in commercial lines • Overall, low yields and firming reinsurance conditions likely to offset downward pressure from potential improvement in Ontario auto • The industry ended 2011 with a combined ratio of 100% • We anticipate some improvement in personal lines, resulting from auto reforms in Ontario, milder winter conditions and continued Underwriting premium increases • Commercial lines will likely remain relatively steady • We do not expect material improvement in industry ROEs in the near term from the 6% level experienced in 2011 Return on equity – Low yields could offset potential combined ratio improvement • We strongly believe we will continue to outperform the industry’s ROE by more than 500 basis points in 2012. 7
  • 8. Four distinct avenues for growth Firming market conditions (0-2 years) Develop existing platforms (0-3 years) Personal lines • Continue to expand support to • Industry premiums remain inadequate in ON auto our broker partners • Home insurance premiums also on the rise Commercial lines • Evidence of price firming in the past 12-18 months • Expand and grow belairdirect and • Leverage acquired expertise to expand product offer Grey Power and gain share in the mid-market • Build a broker offer better able to compete with direct writers Consolidate Canadian market (0-5 years) Expand beyond existing markets (5+ years) Capital Principles • Solid financial position • Financial guideposts: long-term customer growth, IRR>20% Strategy • Stepped approach with limited near-term capital outlay • Grow areas where IFC has a competitive advantage • Build growth pipeline with meaningful impact in 5+ years Opportunities Strategy • Global capital requirements becoming more stringent • Enter new market in auto insurance by leveraging our • Industry underwriting results remain challenged world-class strengths: 1) pricing and segmentation, • Continued difficulties in global capital markets 2) claims management and 3) online expertise Opportunities • Emerging or unsophisticated mature markets 8
  • 9. Summary Disciplined pricing, underwriting, investment and capital management have positioned us well for the future • Largest P&C insurance company in Canada • Consistent track record of industry outperformance • Solid financial position • Excellent long-term earnings power • Organic growth platforms easily expandable • Successful progress with AXA Canada integration • JEVCO acquisition expected to close in the fall 9
  • 10. IFC’s acquisition of JEVCO: Continuing our journey towards building a world-class P&C insurer
  • 11. IFC’s acquisition of JEVCO: Continuing our journey towards building a world-class P&C insurer Strategic Fit Financially Compelling • Strengthens offer for brokers and customers • IRR1 estimated above 20% • Expands existing product offering: • Book value per share accretion estimated at 2.6% • Recreational vehicles • Accretive to NOIPS2 beginning in 2013 • Non-standard auto • Purchase price reflects a P/B multiple of 1.3x3 • Strengthens commercial and specialty lines capabilities Opportunities Financial Position • Improve performance by implementing IFC's risk • Attractive deployment of our excess capital selection and claims management expertise • Estimated MCT above 200% in the near term • Offer new products across IFC distribution • Debt-to-total-capital ratio estimated to remain • Strengthen growth profile of existing products below our target of 20% 1 Internal Rate of Return, based on equity returns. 2 NOIPS 3 = net operating income per share. A non-IFRS measure. 11 Based on JEVCO’s book value per share as at December 31, 2011.
  • 12. Leading position in Canadian P&C insurance Top 10 Canadian P&C Insurance Companies by 2011 Direct Premiums Written ($ billions) 7.0 3.4 2.6 2.5 2.4 2.4 1.9 1.8 1.7 1.3 0.3 PF Intact + Aviva RSA TD Co- Wawanesa State Farm Desjardins Economical Northbridge JEVCO AXA + Insurance operators JEVCO Rank 1 2 3 4 5 6 7 8 9 10 23 Share 17.0% 8.3% 6.2% 6.1% 5.9% 5.8% 4.7% 4.4% 4.2% 3.2% 0.8% Source: MSA Research for the 12 months ended December 31, 2011. Each insurers’ market share listed above includes all subsidiary entities consolidated under the parent company. Data excludes Lloyd’s, ICBC, SGI, SAF, and Genworth. 12
  • 13. Broadening our offer to brokers and customers − JEVCO Insurance Company is a leading provider of specialty and niche insurance products for individuals and businesses across Canada − Insurance products are distributed through a network of independent insurance brokers; JEVCO had approximately $350 million in direct premiums written in 2011 − JEVCO’s business lines consist of non-standard auto, recreational vehicles (motorcycles, snowmobiles, ATVs) and commercial specialty lines 2011 JEVCO DPW by Line of Business 2011 JEVCO DPW by Geography Surety Other Alberta Other 8% 2% 9% 3% Commercial P&C 8% Quebec Commercial 26% Auto 12% Personal Auto 70% Ontario 62% Source: Westaim public disclosure and other industry data for the 12 months ended December 31, 2011. 13
  • 14. A financially compelling transaction Purchase Price $530 million cash consideration1 Key Components Specialty lines | Recreational vehicles | Non-standard auto Purchase Metrics P/BV2 = 1.3x | P/E3 = 13.2x Transaction Economics Estimated IRR above 20%4 | Accretive to BVPS by 2.6% Financing Excess capital + Debt $205M | Equity proceeds $225M | JEVCO excess capital $100M 5 Regulatory Capital Impact Estimated MCT above 200% in the near term Approvals Westaim shareholders | Customary regulatory approvals Expected Closing Date Fall of 2012 1 Excludes transaction costs. 2 Price to book value. Based on book value as at December 31, 2011. 3 Based on JEVCO’s 2011 net income. 4 Internal rate of return. Based on equity returns. 5 Represents a portion of JEVCO’s capital in excess of 200% MCT as at December 31, 2011. Source: Westaim public disclosure. 14
  • 15. Strong financial position maintained Ultimate Sources of Funding*  IFC excess capital + debt $205 million  Equity proceeds $225 million  JEVCO excess capital $100 million $530 million * Represents funding structure following the close of the acquisition. Debt-to-total-capital ratio estimated to remain below 20% upon closing of the acquisition 15
  • 16. IFC + JEVCO: Building a world-class Canadian P&C insurer Strong strategic fit • Strengthens offer for brokers and customers • Expands existing product offering into complementary lines • Strengthens commercial and specialty lines capabilities Opportunity to acquire a leading specialty and niche insurer in a financially compelling manner • Estimated internal rate of return above 20% • Book value per share accretion estimated at 2.6% Strong financial position maintained • Attractive deployment of our excess capital • Estimated MCT above 200% in the near term • Debt-to-total-capital ratio estimated to remain below our target of 20% 16
  • 18. P&C insurance is a $40 billion market in Canada 3% of GDP in Canada Industry DPW by line of business Commercial • Fragmented market1: Home insurance, P&C, 26.6% Top five represent 43%, versus bank/lifeco 19.0% markets which are closer to 65-75% IFC is largest player with 16.5% market Commercial share, versus largest bank/lifeco with 22- other, 8.4% 25% market share P&C insurance shares the same regulator as the banks and lifecos Automobile, 46.0% • Barriers to entry: scale, regulation, manufacturing capability, market knowledge Industry – premiums by province • Home and commercial insurance rates unregulated; personal auto rates regulated in Alberta, 16% some provinces Quebec, 17% • Capital is regulated nationally by OSFI British Columbia, 9% • Brokers continue to own commercial lines and a large share of personal lines in Canada; Eastern direct-to-consumer channel is growing Provinces & Territories, 7% (distribution = brokers 67% and direct 33%) Prairies, 3% • 30-year return on equity for the industry is approximately 10% Ontario, 48% 1 Pro forma IFC’s acquisition of AXA Canada and JEVCO Industry data source: MSA Research excluding Lloyd’s, ICBC, SAF, SGI, MPI and Genworth. OSFI = Office of the Superintendent of Financial Institutions Canada 18 Data as at the end of 2010.
  • 19. P&C industry 10-year performance versus IFC IFC’s competitive advantages Combined ratio 110% • Significant scale advantage 105% • Sophisticated pricing and underwriting Industry1 10-year avg. = 98.0% discipline 100% • In-house claims expertise 95% 10-year avg. • Broker relationships 90% = 94.6% • Solid investment returns 85% • Strong organic growth potential Return on equity Direct premiums written growth 40% 240 220 10-year avg. 30% = 9.3% 200 180 Industry1 10-year avg. 20% 10-year avg. = 18.5%2 160 = 6.0% 140 10% Industry1 10-year avg. 120 = 10.2% 100 0% Year 2001 = base 100 1Industry data source: MSA Research. excluded Lloyd’s, ICBC, SGI, SAF, MPI, Genworth, IFC and AXA Canada (in 2011) 2ROEs reflect IFRS beginning in 2010. IFC’s 2011 ROE is adjusted return on common shareholders’ equity (AROE) 19
  • 20. Near-term themes to monitor Impact on Industry from Low Yields Reinsurance 14% • Major catastrophes in the world in 2011 have 12% impacted reinsurer’s capital levels 10% 8% P&C Industry • The Canadian industry one of the most profitability 6% 3-5 year conservative markets in the world in terms of Government of 4% Canada bond earthquake coverage required by regulators 2% yield • IFC’s B.C. earthquake exposure increased 0% 1989 1991 1993 1995 1997 1999 2001 2003 2005 2007 2009 2011 due to the acquisition of AXA Canada Source: Insurance Bureau of Canada Ontario Auto Industry Results Industry Capital Levels 120% 30% $6.0B Excess capital above 200% MCT 100% 25% $5.5B 80% 20% $5.0B 60% 15% $4.5B 40% 10% $4.0B 20% 5% $3.5B 0% 0% 2008 2009 2010 2011 $3.0B 2009 2010 2011 Loss ratio Cumulative rate increase 20
  • 21. Further industry consolidation ahead Our acquisition strategy Canadian M&A environment • Targeting large-scale acquisitions of $500 million or Environment more conducive to acquisitions now more in direct premiums written than in recent years: • Pursuing acquisitions in lines of business where we • Industry ROEs, although slightly improved from have expertise trough levels of mid-2009, are well below prior • Acquisition target IRR of 15% peak • Targets: • Foreign parent companies are generally in less − Bring loss ratio of acquired book of business to favourable capital position our average loss ratio within 18 to 24 months • Demutualization likely for P&C insurance industry − Bring expense ratio to 2 pts below IFC ratio Our track record of acquisitions Top 20 P&C insurers = 82% of market 2011 – AXA ($2,600 mil.) 2004 – Allianz ($600 mil.) Canadian private, 10% IFC, 16% 2001 – Zurich ($510 mil.) 1999 – Pafco ($40 mil.) Canadian ($B) 1998 – Guardian ($630 mil.) ($B) Non-top 20, mutuals, 11% 50 1997 – Canadian Surety ($30 mil.) Industry 6.5 7.0 18% 45 1995 – Wellington ($370 mil.) 6.0 40 35 4.1 4.2 4.3 5.0 3.9 4.0 30 3.4 3.5 4.0 3.1 25 20 3.0 Bank-owned, 15 1.6 8% 2.0 10 1.0 5 0 0.0 Foreign- Canadian owned, 30% public (excl. IFC), 7% Source: MSA Research; excluding Lloyd’s and Genworth (based on 2010 DPW); IFC’s 2010 DPW includes AXA Canada Source: MSA Research; excluding Lloyd’s and Genworth (based on 2011 DPW ) 21
  • 22. Historical financials IFRS Canadian GAAP (in $ millions, except as otherwise noted) 2011 2010 2009 2008 2007 Income statement highlights Direct written premiums $5,099 $4,498 $4,275 $4,146 $4,109 Underwriting income 273 193 54 117 189 Net operating income 460 402 282 361 457 Net operating income per share (in dollars) 3.91 3.49 2.35 2.96 3.61 Balance sheet highlights Total investments $11,828 $8,653 $8,057 $6,605 $7,231 Debt 1,293 496 398 - - Total shareholders' equity (excl. AOCI) 4,135 2,654 3,047 3,079 3,290 Performance metrics Loss ratio 63.9% 65.4% 70.0% 68.2% 66.2% Expense ratio 30.5% 30.0% 28.7% 28.9% 29.0% Combined ratio 94.4% 95.4% 98.7% 97.1% 95.2% Net operating ROE (excl. AOCI) 15.3% 15.1% 9.2% 11.3% 13.6% Debt / Capital 22.9% 14.3% 11.8% - - Combined ratios by line of business Personal auto 90.9% 98.1% 94.9% 95.9% 94.5% Personal property 103.5% 96.5% 109.0% 113.6% 102.2% Commercial auto 86.5% 86.0% 79.8% 87.2% 93.7% Commercial P&C 95.6% 90.7% 104.1% 85.3% 90.1% 22
  • 23. Cash and invested assets Asset class Fixed income Preferred shares Corporate 32.6% Perpetual and callable floating 63.3% Federal government and agency 24.8% and reset Cdn. Provincial and municipal 34.7% Fixed perpetual 23.5% Supranational and foreign 4.9% Fixed callable 13.1% ABS/MBS 3.1% TOTAL 100% Private placements 0.0% TOTAL 100% Quality: 100% Approx. 86.5% rated P1 or P2 Canadian Canadian 91% United States 1% Int’l (excl. U.S.) 7% Common shares TOTAL 100% Quality: 97.7% of bonds rated A or better High-quality, dividend paying 100% Canadian companies. Objective is to Canadian capture non-taxable dividend income As of March 31, 2012 23
  • 24. Long-term track record of prudent reserving practices Rate of claims reserve development • Quarterly and annual (favourable prior year development as a % of opening reserves) fluctuations in reserve development are normal 9% 7.9% 8% • 2005/2006 reserve 7% development was unusually 6% 4.9% 4.8% 4.9% high due to the favourable 5% 4.0% effects of certain auto 4% 3.3% 3.2% 2.9% insurance reforms introduced 3% during that time period 2% 1% • This reflects our preference to 0% 2004 2005 2006 2007 2008 2009 2010 2011 take a conservative approach to managing claims reserves Historical long-term average has been 3% to 4% per year 24
  • 25. Investor Relations contact information Dennis Westfall, CFA Vice President, Investor Relations Phone: 416.341.1464 ext 45122 Cell: 416.797.7828 Email: Dennis.Westfall@intact.net Email: ir@intact.net Phone: 416.941.5336 or 1.866.778.0774 (toll-free within North America) Fax: 416.941.0006 www.intactfc.com/Investor Relations 25
  • 26. Forward looking statements and disclaimer Certain of the statements included in this Presentation about IFC’s current and future plans, expectations and intentions, results, levels of activity, performance, goals or achievements or any other future events or developments constitute forward-looking statements. The words “may”, “will”, “would”, “should”, “could”, “expects”, “plans”, “intends”, “trends”, “indications”, “anticipates”, “believes”, “estimates”, “predicts”, “likely”, “potential” or the negative or other variations of these words or other similar or comparable words or phrases, are intended to identify forward-looking statements. Forward-looking statements are based on estimates and assumptions made by management in light of our experience and perception of historical trends, current conditions and expected future developments, as well as other factors that management believes are appropriate in the circumstances. Many factors could cause IFC’s actual results, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the following factors: IFC’s ability to implement its strategy or operate its business as management currently expects; its ability to accurately assess the risks associated with the insurance policies that IFC insurance subsidiaries write; unfavourable capital market developments or other factors which may affect IFC’s investments and funding obligations under its pension plans; the cyclical nature of the property and casualty insurance industry; management’s ability to accurately predict future claims frequency; government regulations designed to protect policyholders and creditors rather than investors; litigation and regulatory actions; periodic negative publicity regarding the insurance industry; intense competition; IFC’s reliance on brokers and third parties to sell its products to clients; IFC’s ability to successfully pursue its acquisition strategy; IFC’s ability to execute its business strategy; the terms and conditions of, and regulatory approvals relating to, the acquisition of JEVCO Insurance Company (“Acquisition”); timing for completion of the Acquisition; synergies arising from, and IFC’s integration plans relating to the Acquisition; management’s estimates and expectations in relation to resulting accretion, net operating income per share, internal rate of return, return on equity, MCT, debt to capital position and other metrics used herein in relation to our discussion of the Acquisition; IFC’s financing plans for the Acquisition; various other actions to be taken or requirements to be met in connection with the Acquisition; IFC’s participation in the Facility Association (a mandatory pooling arrangement among all industry participants) and similar mandated risk-sharing pools; terrorist attacks and ensuing events; the occurrence of catastrophic events; IFC’s ability to maintain its financial strength and issuer credit ratings; IFC’s ability to alleviate risk through reinsurance; IFC’s ability to successfully manage credit risk (including credit risk related to the financial health of reinsurers); IFC’s reliance on information technology and telecommunications systems; IFC’s dependence on key employees; general economic, financial and political conditions; IFC’s dependence on the results of operations of its subsidiaries; the volatility of the stock market and other factors affecting IFC’s share price; and future sales of a substantial number of its common shares. These factors are not intended to represent a complete list of the factors that could affect us. These factors should, however, be considered carefully. All of the forward-looking statements included herein are qualified by these cautionary statements. Although the forward-looking statements are based upon what management believes to be reasonable assumptions, IFC cannot assure investors that actual results will be consistent with these forward-looking statements. When relying on forward-looking statements to make decisions, investors should ensure the preceding information is carefully considered. Such forward-looking statements are made as of May 1, 2012. Undue reliance should not be placed on forward-looking statements made herein. IFC and management have no intention and undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law. 26
  • 27. Forward looking statements and disclaimer Disclaimer This Presentation does not constitute or form part of any offer for sale or solicitation of any offer to buy or subscribe for any securities nor shall it or any part of it form the basis of or be relied on in connection with, or act as any inducement to enter into, any contract or commitment whatsoever. The information contained in this Presentation concerning Intact Financial Corporation, its subsidiaries and affiliated companies (collectively, the “Intact”) does not purport to be all-inclusive or to contain all the information that a prospective purchaser or investor may desire to have in evaluating whether or not to make an investment in Intact. The information is qualified entirely by reference to Intact’s publicly disclosed information. No representation or warranty, express or implied, is made or given by or on behalf of Intact or any of the directors, officers or employees of any such entities as to the accuracy, completeness or fairness of the information or opinions contained in this Presentation and no responsibility or liability is accepted by any person for such information or opinions. In furnishing this Presentation, Intact does not undertake or agree to any obligation to provide the attendees with access to any additional information or to update this Presentation or to correct any inaccuracies in, or omissions from, this Presentation that may become apparent. The information and opinions contained in this Presentation are provided as at the date of this Presentation. The contents of this Presentation are not to be construed as legal, financial or tax advice. Each prospective purchaser should contact his, her or its own legal adviser, independent financial adviser or tax adviser for legal, financial or tax advice. The Company uses both International Financial Reporting Standards (“IFRS”) and certain non-IFRS measures to assess performance. Non-IFRS measures do not have any standardized meaning prescribed by IFRS and are unlikely to be comparable to any similar measures presented by other companies. Management of Intact Financial Corporation analyzes performance based on underwriting ratios such as combined, general expenses and claims ratios as well as other performance measures such as return on equity (“ROE”) and operating return on equity. These measures and other insurance related terms are defined in the Company’s glossary available on the Intact Financial Corporation web site at www.intactfc.com in the “Investor Relations” section. Additional information about Intact Financial Corporation, including the Annual Information Form, may be found online on SEDAR at www.sedar.com. 27