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Social Selling: LinkedIn & Hootsuite for Competitive Intelligence - Jamie Shanks
1. Social Selling
LinkedIn & Hootsuite for Competitive Intelligence
Jamie Shanks
Managing Partner @ Sales for Life
2. Reps sick of scratching & clawing for deals
Every month, the sales rep feels like they start at 0
Few reps have a perpetual lead gen machine
3. How did they win that account?
“The deal came out of no where!”
How did your competition unearth that deal??
4. But the Fundamental Challenge is:
Your buyer has changed!
70% of their buying process is done,
BEFORE your sales reps involvement
Decision-Makers need corporate buy-in (committees)
5. Result: You’re losing deals, long before
you’ve realized they’re lost!
Clients are discovering & trusting your competition
first, because they’re adding value online.
Long before your reps start a phone relationship.
6. Question to ask your team…
Why aren’t you picking up your competition’s
“Social Breadcrumbs”?
8. STEP #1 LinkedIn Signal
Org chart the sales department @ your competition.
Depending on sales reps role in the organization, you can begin
to plot their RELATIONSHIP to a prospect.
9. What should I be looking for?
Lead Generation – They are kicking off a relationship
You still have time to develop your relationship
The prospect is now actively gathering solutions
Sales (Quota Carrying) – The prospect is in an active buying mode.
You need to being adding value quickly.
You have only weeks/month to get engaged as Inception is happening.
Sales Engineer – The prospect is at the vendor evaluation phase.
You have minimal time to find a way into the prospects evaluation.
There is a higher likelihood you will not win this deal.
Account Manager - The prospect is a client with your competitor.
You can begin planning how to steal this account.
14. STEP #2 Competitors Recommendations
Potential Prospect
Check your competitors recommendations Received + Given
15.
16. STEP #3 Track Events & Tradeshows
#KronosWorks13
Track a competitors user conference:
Pre-event - their clients, partners, vendors are the first to Retweet event #. Compile
list.
During event - capture attendees. You can map both existing clients (to steal account)
or interested prospects that have attended.
Track not only competitive tradeshows, but industry specific and/or user conferences
hosted by “Emulators” (sell to same buyer persona). Great new database.
Clients
Channel Partners
Vendors