The Digital Economy Outlook 2017 shows how Internet infrastructure and usage varies across countries and firms in the OECD area. It looks at policy implications of the digital transformation as well as a wide array of trends. Report available at http://oe.cd/deo2017
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OECD Digital Economy Outlook 2017: Presentation at Global Parliamentary Network, 11 October 2017
1. GLOBAL PARLIAMENTARY NETWORK,
PARIS 11 OCTOBER 2017
OECD DIGITAL ECONOMY
OUTLOOK 2017
Dirk Pilat, OECD
Deputy Director for Science, Technology and
Innovation, dirk.pilat@oecd.org
2. 0
50
100
150
200
250
300
350
Millions Smartphones Other mobile phones
Quarterly shipping trends of smartphones, 2010-13
NBC News, St Peter’s Square: http://instagram.com/p/W2FCksR9-e/ and OECD Broadband Portal
2013
We are in a new phase of the digital
transformation, …
2
3. … with new opportunities for greater
wellbeing.
http://www.kpcb.com/internet-trends; https://www.digitaltrends.com/home/everything-that-works-with-amazon-echo-smart-home/;;
http://blog.caranddriver.com/
Telemedicine
in Rural
Canada
Open and
Distance
Learning
in South
Africa
Better-
than-Cash
Alliance at
UNCDF
3
4. Key building blocks for a digital
transformation that supports wellbeing
Connectivity
Effective use
Review of Policies
Security and Privacy
Strategic
coordination
Skills
4
5. 1. Connectivity has grown, but access
to fibre networks is lagging
Share of Fibre in Fixed broadband subscriptions, in %, December 2016
0%
10%
20%
30%
40%
50%
60%
70%
80%
5
6. 2. Most firms are connected, but few
make effective use of advanced ICT
Diffusion of selected ICT tools and activities in enterprises, 2016
As a percentage of enterprises with ten or more employees
0
20
40
60
80
100
Broadband Social media E-purchases Cloud computing E-sales
%
Median Lowest in OECD Highest in OECD
MEX
MEX
MEX
FIN
POL MEX
NOR
NZL
FIN
NZL
6
7. … and SMEs are lagging, even in
technologies suited to them
Enterprises using cloud computing services, by firm size, 2016
As a percentage of enterprises in each employment size class
0
20
40
60
80
100
% All enterprises 10-49 50-249 250+
7
8. 3. Skills: too few have the skills for
a technology-rich environment
0
10
20
30
40
%
All users Of which users with insufficient ICT skills
Workers using office productivity software at work every day
As a percentage of total population
8
9. I don’t need a car,
I need mobility.
4. Policy Review: New business models
challenge existing policies
I don’t need a postman,
drones can do the job.
I don’t need an employer,
I can use a platform.
I can afford this house,
by renting it out.
9
10. 5. Security (and privacy) are a
growing challenge
Digital security incidents experienced by individuals, 2015 or later
As a percentage of all individuals and by level of educational attainment
0
10
20
30
40
50
% All (individuals aged 16-74) High level of educational attainment Low level of educational attainment
10
11. 6. Effective models for strategic co-
ordination will be needed
National digital strategy governance
Number of countries that have allocated respective responsibilities
Lead the
development
Contribute
input
Co-ordinate
Government, e.g. Prime Minister, Presidency, Chancellery,
etc.
4 0 5
Digital affairs ministry or body or ministerial position 8 1 10
Ministry or body not dedicated to digital affairs 15 2 13
Several ministries, bodies or institutions 6 14 5
Multiple public and private stakeholders 1 17 0
11
12. Main policy messages
• Ensure that digital opportunities can be harnessed by all
firms and individuals, and by governments themselves.
• Ensure connectivity for all, including to fibre networks.
• Foster more effective use of advanced digital technologies
by individuals, firms and government.
• Strengthen skills for all workers and citizens.
• Review legacy frameworks
• Embrace the potential of digital innovation, but mitigate
social cost.
• Address digital risks strategically.
• Develop whole-of-government digital strategies and foster
effective cooperation across countries.
12
13. GOING DIGITAL
Making the Transformation Work
for Growth and Well-being
Understand the digital transformation and its impacts on
the economy and society
Provide policymakers with the tools needed to develop a
forward-looking, whole-of-government policy response
Help overcome the gap between technology and policy
development
WHAT’S NEXT?
14. Digital Economy Outlook 2017
OECD i-library
www.oecd-ilibrary.org
Twitter
@OECDinnovation
OECD Science, Technology and Innovation
www.oecd.org/sti/ieconomy/
OECD Broadband Portal
www.oecd.org/sti/broadband/oecdbroadbandportal.htm
OECD Going Digital project:
http://oe.cd/goingdigital
14
Hinweis der Redaktion
This is the second edition of the DEO which as of 2015 combines two previous publications: IT / IE Outlook and Communications Outlook.
This in itself reflects the changes that are underway in this sector as communications and information technologies converge
OECD Members in the Committee on Digital Economiy Policy (CDEP) were closely associated to producing the DEO.
As Korea (Wonki) chairs the CDEP Committee, I am particularly pleased to launch its flagship publication here in Seoul.
My presentation aims to provide key highlights from the DEO, with a focus on Korea as relevant.
2
http://blog.caranddriver.com/
Broadband subscription have further increased across the OECD,
by 8 million subscriptions between 2015 and 2016.
But we are still seeing very little deployment of fibre in most countries:
while some are moving ahead with high shares of fibre, notably Japan (75%) and Korea (74%),
the average share in the OECD is only at 6.4%,
and many countries are still below 1%, including Germany, Belgium and Israel.
However, there is much room for improvement on advanced ICT tools.
In particular use of tools that can enhance productivity such as cloud computing or big data analysis
are far from being used to their full potential.
… and SMEs are lagging in pariticular,
including on tools such as cloud computing,
which should in fact be very beneficial to many SMEs,
given that it allows firms to buy computing by the hour and software as a services,
rather than having to invest in expensive hard- and software.
First, to succeed in a digital environment it is crucial to have good generic ICT skills.
We see that many workers are using software on their job for which they need generic ICT skills,
so called office productivity software (OPS);
however, there are a shocking 42% of these workers that have insufficeint skills for using such software effectively.
There is thus some important ground work to be done to empower people to work with the tools they already have.
Second, we hear a lot about a shortage of ICT specialists.
And for some countries, this is certainly true.
Our data shows for example that IT staff were the second most difficult job for employers to fill in 2016.
However, if we look closer at data for example on
Average vacancy rates in ICT services relative to the total business sector, or
ICT online job postings
… we see a more ambiguous picture, which suggests that measurable shortages of ICT specialists may be limited to a few countries so far, at least in Europe.
9
… and trust is not there yet!
Numerous individuals are experiencing digital security incidents,
and high levels of education are not a protection.
Korea situates in the midfield on this indicator.
If we look more into details, as the DEO shows, the share of individuals* having experienced a financial loss from fraudulent online payment in the last three months is around 3% in some countries (Denmark and Luxembourg), and the share of individuals* having experienced a financial loss from phishing/pharming in the last three months can go up to over 7% (Belgium).
And these incidents have effects on behaviour: almost 50% of individulas in Europe (28) say that security concerns are keeping them from doing certain online activities, incl. social and professional networking, online purchases, online banking, etc.
* as a percentage of all individuals
Co-ordination has indeed been identified in our DEO survey as a key challenge to implementing these objectives.
Currently, responsibilities for digital policy development and co-ordination are widely spread:
- Very few countries have assigned a high level government official or body dedicated to digital affairs (4 for strategy development, 5 for co-ordination)
Somewhat more countries now have a digital affairs ministry or body or ministerial position that leads strategy development (8) and co-ordination (10)
However, the largest number of countries still gives these responsibility to a ministry or body not dedicated to digital affairs (15 for strategy development, 13 for co-ordination)… or even to several ministries, bodies or institutions.
To add to this, some countries assign one body for the development but not for co-ordination …
What is encouraging is that many countries sollicit input from multiple public and private stakeholders (17)
… in brief: the current situation in many countries does not demonstrate strategic coherence and co-ordination.
(see notes on next page)
To help governments deal with the challenges raised by digital transformation, including the governance aspects, the OECD has recently started a large cross-cutting project – “Going Digital” –
One of our tasks under this project is to develop an integrated policy framework that should help governments achieve more policy coherence and better co-ordination.
NOTE: THIS SLIDE IS HIDDEN. IT RECAPS MAIN MESSAGES AND SUB-MESSAGES.
Digital opportunities abound, but governments must ensure they are equally harnessed by all: firms, individuals, and governments themselves
Unequal distribution of opportunities has ushered a sense of the urgency to marshal the digital transformation to achieve more inclusive and sustainable prosperity
The digital transformation gains political momentum being high on the global agenda
Providing infrastructure and connectivity is essential but not enough: governments must foster more effective use of advanced digital technologies.
Potential remains for the uptake of digital technologies in many countries, for the elderly and less educated, and for SMEs
Effective use by more individuals, firms and governments of technologies like cloud computing, big data analysis, etc., will spur productivity, growth and well-being
Governments need to review legacy frameworks to navigate the digital transformation, embracing the potential of digital innovation but also mitigating social cost
Some governments have started to review policies, including sectoral regulation, labour laws, trade agreements to address the effects of the digital transformation on job displacement, the emergence of new forms of work, and the evolving trade landscape; more governments need to follow suit
At the same time, governments must step up efforts to empower people with the skills needed to succeed in a digital world and broaden access to digital opportunities for all actors.
Growing digital security, privacy and consumer risks hamper digital opportunities: governments need to address digital risk stratregically to achieve economic and social goals.
SMEs experience more security incidents (X%) than larger firms and governments should promote digital security risk management in SMEs
While most governments have a national strategy for security, only few are considering a national strategy for privacy
Consumer policies need to grapple with new issues such as those arising in peer platform markets
For the digital transformation to spur growth and social prosperity, governments need whole-of-government digital strategies and more effective cooperation across countries.
To address the policy implications of the digital transformation governments work with the OECD to improve measurement and develop an integrated policy framework for a whole-of-government approach
To achieve this goal, governments need to grapple with the challenges of governance and co-ordination
The promises of technologies such as AI and blockchain hinge on grappling with technical hurdles and policy challenges
The digital transformation is changing the global economy and society profoundly, leading to wide-ranging and uncertain outcomes. It is also accelerating fast, widening the gap between technological developments and policy frameworks.
These uncertainties and the increasing technology-policy gap have pushed the digital transformation to the top of the policy agenda, not only at the OECD but also in other international fora, such as the G20 and G7.
The challenge for policymakers is to understand the core aspects of this transformation and to identify the policy mix that will enable their economies to maximise the benefits of an increasingly digital global economy and adequately address the related challenges.
A coherent and comprehensive policy approach that allows stakeholders, including the private sector, to collaborate to navigate the change will ensure the benefits of the digital transformation are harnessed for more – and more inclusive – growth. This requires overcoming organisational barriers to integration, sharing and horizontality of decision-making, and use of data and digital technologies.
… to learn more about all of these and many more topics, please:
download our new Digital Economy Outlook 2017 from the OECD i-library: www.oecd-ilibrary.org
follow our activities, not only Twitter, but also via our websites
take a look at our new Going Digital project
and use our publically available databases