1. Knowledge Ecology
Leveraging the Knowledge Hub
KIN Winter Workshop
Ingrid Koehler, LG Improvement
and Development
Tuesday, 30 November 2010
2. About me...
• Local government
• More wonk than geek
• Long time use of social tech to support
knowledge transfer and better use of
information
• www.twitter.com/ingridk
• www.ideapolicy.wordpress.com
• www.local.gov.uk/knowledgehub
• http://bit.ly/KHubCoP
Tuesday, 30 November 2010
3. Knowledge Ecology
• Culture change element of the Knowledge
Hub
• Leveraging a change in technology to a
change in behaviour
• Using both Knowledge Hub and Social
Media in general
Tuesday, 30 November 2010
7. More permeable knowledge
community
of practice
community
of practice
networks
on the web
established
information
sources
new
information
sources
Tuesday, 30 November 2010
8. Social media as catalyst
• rewarding sharing
• making knowledge
more visible
• allowing anyone to
be a thought
leader
DSC_0440 by NikitaGubanov on Flickr
Tuesday, 30 November 2010
9. Social media as
infrastructure
• Lowering the cost of networking
• Making knowledge more shareable
• Making knowledge more findable
• Moving toward collaborative
knowledge
Tuesday, 30 November 2010
10. Open data as a catalyst
•Openness not just
for citizens
•New approaches to
benchmarking
1-11-10! by break things on Flickr
Tuesday, 30 November 2010
11. Inside the organisation
• Changing policy
• Supporting skills
• using new tools -
Yammer, Twitter,
blogging
il bucco nero by Paolo Margari on Flickr
Tuesday, 30 November 2010
12. Challenges/opportunities
• Time of significant
upheaval
–30% staff cuts
–significant
reorganisation - merging
several organisations
with different cultures
#230 You know you're not living in the city anymore when . . . by Mr Happy on Flickr
Tuesday, 30 November 2010
13. Outside the organisation
• Supporting change
• Using ‘traditional’
methods to support
better use of social
media
• Developing training?
Looking into the future by KaroliK on Flickr
Tuesday, 30 November 2010
18. Communications campaigns
• events
• think pieces
• using social media effectively
• demonstrably modelling behaviour
• engaging use in the Knowledge Hub
Tuesday, 30 November 2010
19. What else can we do?
• How can we help people change knowledge
sharing behaviour?
• How can we engage champions more
effectively?
• How can we leverage tech to accelerate the
pace of change?
Tuesday, 30 November 2010
