The academic librarian as a supervisor: intervening in the student's research process. Torras
1. The academic librarian as a supervisor:
Intervening in the student’s research process
Dr. Maria-Carme Torras, senior academic librarian
University of Bergen Library, Norway
2. How can the academic librarian’s supervision best
support the postgraduate student’s research process?
• Student challenges
• A model of library supervision to extend the
educational role of the academic librarian
3. Student challenges
• Narrowing down a research question from a general topic
• Dealing with large amounts of available sources / selecting what to read
• Evaluating information analytically and critically
• Using terminology correctly
• Using information creatively, i.e. transforming it into own knowledge which is
communicated in the student’s work
• Structuring the text in a logical way
• Constructing and supporting arguments
• Expressing own views and supporting them
• Drawing conclusions
• Using information ethically
• Referencing (paraphrasing, using sources to support arguments,
documenting sources)
(Dysthe et al., 2000; Kulthau, 2004)
4. The psychological dimension
• Uncertainty, confusion, frustration, anxiety at different
research stages (e.g. Kuhlthau, 2004; Cavallin, 2006;
Dysthe, 2006)
• Uncertainty as part and parcel of the research process,
but may hinder academic progress or lead to writer’s
block.
• How can the student be assisted to tackle uncertainty?
5. Traditional supervision - humanities and social sciences
Academic supervisor Student
Academic librarian
’ad hoc’ supervision
(Handal & Lauvås, 2006)
6. An alternative supervision constellation
Fellow students
Academic supervisor Student Academic librarian
(Torras & Sætre, forthcoming)
7. Supervision tandem:
academic supervisor & academic librarian
Formalising the relationship
• ’Who does what and what do we do together?’
• What kind of intervention should the academic librarian
have in the student’s research process?
8. Supervision tandem
Academic supervisor
Primary supervisor
Product and process supervisor
Academic librarian
Secondary supervisor (H&L,2006)
Process supervisor (H&L,2006)
Counsellor (Kuhlthau, 2004)
9. The academic librarian as a secondary supervisor
• Complementary but formalised role.
• A resource person offering advice and assistance in her
particular area of expertise.
• The academic librarian
– an expert in matters concerning info search and
exploitation
– academic qualifications in a certain discipline.
10. The academic librarian as a process supervisor
• guides and encourages S to move on in her research
process over time
• process intervention is especially important at initial
stages of research process
– uncertainty
– narrowing down a research question
– obtaining reasonable overview of the literature
11. The academic librarian as a process supervisor
• focuses on texts for thinking (Dysthe et al., 2000)
– process-oriented. Texts for learning
– private, informal and exploratory (mindmapping, brainstorming)
– stimulate and clarify thoughts and ideas about a topic
– tool for diagnosing where S is and for enabling her to move onto
the next phase
• does not focus on texts for presentation (final drafts and thesis and
their quality)
– product-oriented (reader, assessment)
– reflect critical-analytical thinking
12. The academic librarian as a counsellor
• The info. searching process is ‘highly individual, creative,
and personal’ (Kuhlthau, 2004, p. 119).
• S and L have a dialogue over time.
• L assists S in her development of a research question,
choice of a search strategy and identification of
appropriate sources at the different stages of her
(re)search process.
• L guides S through the creative process of constructing
meaning, that is, of seeking certainty and clarity in her
academic work.
• As opposed to source-oriented intervention (identifier)
13. The academic librarian as a counsellor
Non-controlling supervision style (Clark & Fry’s 1992 writing coach).
• S decides on what the supervision session will be about
• S talks, L listens, asks questions and gives positive feedback
• L formulates ideas, suggestions and advice as questions (Dysthe
et al., 2000)
• L encourages S to express her own thoughts, problems and
alternatives
• L does not interrupt the student to impose her own ideas
• L takes notes or records the session for S
14. An alternative supervision constellation
Fellow students
Academic supervisor Student Academic librarian
(Torras & Sætre, forthcoming)
15. Learning as a social practice:
Masters and apprentices at the academic library
• Kvale’s (1997) research apprenticeship: a model for organised
group supervision at the library
• Hands-on workshops
– Participating in communities of practice
• Dialogue
• Scaffolding
• Socialisation into the discipline
– Learning by doing
• Acquire IL by doing IL related activities based on own work
– Evaluation through practice
– Acquiring a professional identity, e.g. research ethics in using
information
16. Metacommunication about supervision
• It should include the academic librarian
• Explicitly discussing supervision expectations, duties and strategies
with S and AS will help delimit L’s supervisory roles in a way which
satisfies all.
– defining the partnership
– reflecting on a multiplicity of supervisory roles
• Lack of metacommunication can have unfortunate consequences.
– S might receive conflicting feedback from the AS and L
– Both library and faculty staff might feel that librarians are
treading on ‘faculty territory’
17. Field-testing the model
• Planning a pilot project: organised individual and group
supervision
• Challenges
– Following up S throughout the process
– Making organised group supervision relevant to S
– Defining how their AS-L tandem is to share the
supervisory role in practice.
– Costs
18. Rewards
- S will be supported better in their research process
- S’s acquisition of complex intellectual skills will be more
comprehensive.
- AS will be partially or even totally relieved of some tasks.
- For L:
- more adequate user education and contact with users
- better insight into collection development needs, as
she will be more aware of faculty research areas.
- professionalisation of L’s educational role.
19. References
Cavallin, C. (2006) Gruppebasert veiledning med én veileder i masterstudier. In: Dysthe,
O. & Samara, A. eds. Forskningsveiledning på master- og doktorgradsnivå. Oslo,
Abstrakt forlag, pp. 56-64.
Clark, R.P. & Fry, D. (1992) Coaching writers. Editors and reporters working together.
New York, St. Martin’s press.
Dysthe, O. (2006) Rettleiaren som lærar, partnar eller meister?. In: Dysthe, O. & Samara,
A. eds. Forskningsveiledning på master- og doktorgradsnivå. Oslo, Abstrakt forlag,
pp. 228-248.
Dysthe, O., Hertzberg, F. & Hoel, T.L. (2000) Skrive for å lære. Skriving i høyere
utdanning. Oslo, Abstrakt forlag.
Handal, G. & Lauvås, P. (2006) Forskningsveilederen. Oslo, Cappelen.
Kuhlthau, C.C. (2004) Seeking meaning. A process approach to library and information
services. 2nd edition. Westport, Libraries Unlimited.
Kvale, S. (1997) Research apprenticeship. Nordisk pedagogik, 17 (3), pp. 186-194.
Torras, M.C. & Sætre, T. P. (forthcoming) Information literacy education: A process-
oriented approach. Professionalising the pedagogical role of academic libraries.
Oxford, Chandos.
Hinweis der Redaktion
- Being aware of the student’s research process and the challenges she is faced with is a condition for designing effective supervision.
-Model draws upon literature on postgraduate supervision, academic writing and information searching behaviour.
The literature on academic writing (e.g. Dysthe et al., 2000) and our own library teaching and supervision experience reveal that the postgraduate student faces a number of challenges in her research process, amongst them…
Tacit knowledge in academia. Skills which are not necessarily taught in an explicit way. However, if students do not master these skills, their research work quality may drop considerably.
The academic librarian has expertise and competence to support the student in mastering some of these skills – aspects related to IL.
Academic librarian and supervisior as a tandem who can help student face these challenges throughout the process.
The question is how supervision can help students tackle uncertainty in their research process?
Academic librarian outside the supervision constellation
Ad hoc supervision: The student contacts the librarian when she experiences a specific problem in her work, e.g. finding a document.
Academic librarian within the supervision constellation. Fellow students too.
A supervision tandem
The relationship btw the 2 in relation to intervention in the student’s research process needs some formalisation.
Supervisory roles acc. to Handal and Lauvås, 2006
Academic supervisor is the main responsible one.
Guidance and ecouragement: especially in matters related to information search and exploitation
Handal & Lauvås (2006, p.60) claim that process supervision is valuable at the initial stages of the research process
Unlike the academic supervisor, who will alternate between product and process supervision, and thus will focus on both texts for thinking and presentation.
Related to idea of process supervision, Kuhlthau argues for intervention based on a counsellor role.
Kuhlthau warns against traditional one size fits all source oriented intervention (identifier role) at initial stages of research process. Students will easily drown in a sea of references and will feel even more confused (potential writer’s block). Source oriented intervention is valuable later on, when student has a v clear focus and can articulate info needs well.
In practical terms, non-controlling supervision style.
Questions as central supervision strategy (Dysthe et al., 2000):
How would you describe the problem?
Have you got any ideas as to how to proceed now?
What do you think about this question?
Which of the solutions seems to be best?
What happens if you go for this alternative?
Academic librarian as a problem spotter, rather than problem solver
Academic librarian within the supervision constellation. Fellow students too.
Lying at the heart of Kvale’s model: Learning as a social practice.
Samara (2006) discusses the rewards of organised student support. Her research on study groups (‘skrivegrupper’) reveals that they help the student progress in her work as well as increasing her motivation and selfconfidence. Furthermore, organised support gives the student the chance to become socialised into her discipline. The group gives a sense of community and diminishes the feeling of isolation
Model applied in MA workshops at University of Bergen Library
Concluding remark
Handal & Lauvås (2006) stress importance of metacommunication about supervision process
Refer to new book for scenarios on how this supervision model can be applied in practice.
Challenges:
Dominant individualistic tradition (Lee, 1998). The postgraduate S devotes all her time and effort on her thesis. Workshops may thus be experienced as a waste of time. S may resort to ad hoc supervision instead.
Library and faculty have traditionally led separate lives. Neither the librarian nor the academic supervisor may be fully aware of the pedagogical potential of university libraries.
Close collaboration btw faculty and library as a condition: administrative cost
For instance, outsourcing citation or basic critical evaluation of information to the library will spare the academic staff some precious supervision and teaching time. In addition, it will clarify expectations in terms of student work quality.