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40	trends	that	
make	2016	a	YEAR	
OF	INFLECTION
INFLECTION
ɪNˈFLƐKƩ(Ə)N/
A	TIME	 OF	SIGNIFICANT	 CHANGE,	 A	TURNING	 POINT
2010	was	the	year	of	inflection	for	
the	urban	metro	desktop	internet	
users
91M	total	internet	users
Increasing	3G	adoption
Blackberry	messenger	dominant in	the	chat	space
1	in	4	users	accessing	internet	through	Mobile
2016	is	about	internet	
reaching	‘Bharat’,	not	just	
‘India’
400M	total	internet	users	and	counting
50M	users	on	Reliance Jio 4G	within	3	months	of	launch
WhatsApp	alone	has	160Mactive	users
4 in 5	users	accessing	internet	through	Mobile
Internet	has	finally	
started	impacting	lives	
of	the	masses
From	1GB	to	30GB
RELIANCE	JIO CUSTOMERS	ARE	CONSUMING	40-
50	TIMES	HIGHER	DATA	THAN	THE	AVERAGE	3G	
SMARTPHONE	USER
JIO	IS	ADDING	10M	USERS	EVERY	MONTH
2G 3G 4G
2008 2012 2016
JIO:	The	mother	of	all	freemium	plans
Entertainment	is	moving	
from	TV	to	Mobile
STAR	INDIA’S VIDEO	STREAMING	PLATFORM	
HOTSTAR HAD	10MN	DOWNLOADS	WITHIN	40	
DAYS	OF	LAUNCH
Over	60%	of	Indian	mobile	
YouTube	users	consume	
entertainment	content
Vernacular	is	
bigger	than	
English	
90%	OF	PRINT	 READERS	IN	
INDIA READ	HINDI AND	 25	
OTHER	LANGUAGES;	THEY	ARE	
NOW	COMING	 ONLINE
SHARECHAT
Marketers	are	shifting	to	vernacular	too
India	is	now	creating	local	
mobile-friendly	content
INDIANS	WHO	NEVER	TOOK	TO	BLOGGING	ARE	
NOW	USING	EMOJIS,	GIFS,	VINES,	AND	MEMES
The	resistance	to	
technology	in		
small	and	
medium	
businesses	is	
broken
BUSINESSES	ARE	USING	ONLINE	MARKETPLACES,	
SOCIAL	NETWORKS	AND	WHATSAPP TO	DRIVE	GROWTH
With	startups	
organizing	markets	
such	as	beauty	
services,	cabs,	
delivery	executives,	
blue	collar	salaries	
have	increased
0
10000
20000
30000
40000
2010 2016
Cab	Drivers	(organized)
Beauticians
IT	Professionals
THE	AVERAGE	SALARY	OF	A	DRIVER	IN	MUMBAI	IS	HIGHER	
THAN	THAT	OF	IT	PROFESSIONALS
GROWTH	 IN 	SA LA RIES	
SIN CE	2 0 1 0
Blue	collar	workers	
have	also	started	
reaping	benefits	of	
the	digital	
expansion	in	the	
recruitment	space
Babajobs Mera Labour Badiya Jobs
WorkIndia Aasaan Jobs MeraJob
Video	is	driving	time	
spent	on	the	internet
YouTube	still	remains	the	
#1	video	search	platform
MORE	THAN	A	THIRD	OF	YOUTUBE	INDIA	VIEWERS	
SPEND	OVER	1.5	HOURS	PER	DAY	WATCHING	
VIDEOS	ON	THE	WEBSITE
75%	visit YouTube	as	
their	first	stop	for	video
Offline	viewing	drives	
millions	of	watch	hours
Web	series	are	getting	popular
MILLENIAL-CENTRIC	CONTENT	IS	GAINING	
VIEWERSHIP;	SOON	WE	WILL	SEE	WEB	
SERIES	FOR	THE	MASSES
Many	e-commerce	stores	have	
launched	product	videos
AND	ARE	ROLLING	IN	VIDEO	REVIEWS	AS	WELL
Whatsapp video	calling	is	
a	big	deal	for	India
SKYPE	HAS	ABOUT	300	MILLION	MONTHLY	 ACTIVE	USERS	
GLOBALLY	WHILE WHATSAPP	HAS	160M	IN	INDIA	ALONE
IN	A	COUNTRY	LIKE	INDIA	WHERE	MOST	
USERS	DO	NOT	HAVE	EMAIL	ADDRESSES,	
WHATSAPP	IS	GOING	TO	BE	THEIR	FIRST	
EVER	VIDEO	CALLING	EXPERIENCE
Personal	branding	is	
becoming	visual	too
VIDEO	AND	
INFOGRAPHIC	RESUMES	
ARE	STARTING	TO	
SURFACE
Banking	is	getting	
disrupted	
INDIA’S	 LARGEST	PUBLIC	SECTOR	BANK	GROVELS	TO	
SELL	ITS	APP	TO	USERS
Moving	towards	Cashless	
LAUNDYRMEN,	COOKS,	PLUMBERS	AND	OTHER	LOCAL	
SERVICE	PROVIDERS	ARE	NOW	ACCEPTING	PAYTM	
PAYMENTS
0
200
400
600
800
2012-13 2013-14 2014-15 2015-16
Mobile	Wallet,	part	of	PPI	
(Volume	in	Mn)
0
200
400
600
800
2012-13 2013-14 2014-15 2015-16
Prepaid	Payment	Instruments	
(Volume	in	Mn)
Fintech	shows	the	real	
addressable	market	in	India
ACCESS	TO	FINANCE	WILL	BOOST	REVENUES	
ACROSS	INDUSTRIES
United	Payments	Interface	
(UPI)	to	change	the	payments	
landscape
30	banks	have	already	
rolled	out	UPI	enabled	
apps
To	transfer	money,	pay	
bills,	buy	railway	and	
movie	tickets,	among	
others
24/7	available,	including	
public	holidays
Demonetization	of	1000	
and	500	Rupee	notes
DIGITAL	PAYMENTS	GET	A	BIG	PUSH	AS	CASH	ON	
DELIVERY	ORDERS	FALL
Airtel	launches	India’s	first	
payments	bank
•ACHI EVE	 FI N AN CI AL	I N CLU SI ON 	
OBJ ECTI VES
•COM P ETI TI ON 	FOR	U N I VERSAL	BAN K S
•EN COU RAGE	 DI GI TAL	 PAYM EN TS
OVER	10,000	
ACCOUNTS	OPENED	
WITHIN	TWO	DAYS	
OF	GOING	LIVE
Regulatory	Reforms
LEVIED	ON	MANUFACTURE,	SALE	AND	
CONSUMPTION	OF	GOODS	AND	
SERVICES
UNIFORM	TAX	ON	GOODS	AND	
SERVICES	ACROSS	THE	COUNTRY
DISSOLVES	DISTINCTION	BETWEEN	
GOODS	AND	SERVICES	ON	TAX
SUBSTITUTE	FOR	INDIRECT	TAXES	ON	
GOODS	AND	SERVICES
GST	at	last	looks	set	to	
become	reality
The	Insolvency	and	
Bankruptcy	Code
0
2
4
UK US South	
Africa
Pakistan Brazil India
TIME	TO	RESOLVE	
INSOLVENCY	 (YEARS)
THESE	DELAY S	AR E	C AUSED	DUE	
TO	TIM E	TAKEN	TO	R ESOLVE	
C ASES	IN	C OUR TS,	AND	
C ONFUSION	 DUE	TO	A LAC K	OF	
C LAR ITY 	AB OUT	THE	C UR R ENT	
B ANKR UPTC Y 	FR AM EWOR K
The	Code	will	
make	it	easier	
to	exit	or	
attempt	revival	
of	a	business,	
thereby	
improving	the	
NPAs	for	the	
financial	
services	sector
The	Code	
creates	time-
bound	
processes	for	
insolvency	
resolution	of	
companies	and	
individuals
Demonetization	is	
flushing	out	black	
money
Big	boost	to	
organized	
businesses,	
both B2B	and	
B2C
$217B	worth	
of	cash	
demonetized
Government	
is	acting	
against	black	
money
Govt.	is	promoting	
startups	and	setting	up	
funds
RS.	2,000	CR	
INDIA	
ASPIRATION	
FUND
A	RS.	10,000	
CR	FUND	OF	
FUNDS	
STATE	
GOVERNMENT	
FUNDS
SECTOR	
SPECIFIC	
FUNDS
ATAL	
INNOVATION	
MISSION
Transforming	agriculture	
and	agro	based	industries
GOVERNMENT	IS	
INVESTING	IN	
CREATING	DIGITAL	
PLATFORMS	TO	AID	
FARMERS	IN	
INCREASING	
AGRICULTURAL	
PRODUCTIVITY
FDI	in	
electronics	
manufacturing	
at	an	all	time	
high
0
9.2%
4.7% 4.4%
9.7%
34.9%
13.3%
0%
5%
10%
15%
20%
25%
30%
35%
40%
0
5
10
15
20
25
FY10 FY11 FY12 FY13 FY14 FY15 FY16
Cumulative	FDI	inflow	(USD	B) %	change
Infrastructure	is	
improving
WHILE	PHYSICAL	INFRASTRUCTURE	IS	CATCHING	
UP,	INDIA	ALREADY	HAS	THE	BEST	TECH	
INFRASTRUCTURE	FOR	STARTUPS
THE	DEFICIT	WAS	AS	HIGH	AT	13%	A	DECADE	AGO
For	the	first	time	ever,	India	does	
not	have	a	power	deficit	situation
0
2
4
6
8
10
12
Power	Deficit	(%)
Surplus	energy	is	
anticipated	at	3.3	per	cent	
and	6.9	per	cent	in	the	
southern	and	western	
regions,	respectively.
Smart	city	
mission	has	
begun
PROJECTS	HAVE	BEEN	LAUNCHED	IN	AHMEDABAD,	
PUNE	AND	BHUBANESHWAR
The	Plan
• 100	smart	cities	in	India
What	are	smart	cities?
• These	cities	are	technology	driven	and	use	
planned	infrastructure	to	improve	the	
standard	of	living
Budget
• Over	Rs 100M allocated	for	AMRUT,	'Smart	
Cities'	Mission
Connectivity	is	improving
BOOST	TO	ROAD,	RAIL,	SEA,	AIR	
CONNECTIVITY
Aviation	is	
taking	off
India’s	Aviation	Market	is	
on	a	high	growth	path	and	
aims	to	be	the	third-
largest	market	by	2020	
and	the	largest	by	2030
Government	plans	50	new	
airports	in	the	next	three	
years		to	boost	regional	
connectivity
In	the	first	phase,	22	
airports	are	already	in	
place	and	flights	can	start	
as	and	when	airlines	plan
India	is	in	the	process	of	developing	new	sea	routes	and	shipping	
services	connecting	various	countries
The	government’s	grant	of	fresh	$2B	for	infrastructure	will	enable	
corridors	for	sub-regional	connectivity	among	Banlagadesh-Bhutan-
Nepal-India
Google	brings	free	WiFi to	
India’s	railway	stations
Amazon	Web	Services	have	
launched	its	data	centers	in	
India
INTERNATIONAL	PLAYERS	ARE	RECOGNIZING	INDIA	AS	A	
POTENTIALLY	HIGH-GROWTH	MARKET	FOR	ONLINE	SERVICES
The	open	API	
policy,	
India	stack
A	PAPERLESS	DELIVERY	SYSTEM,	THE	LARGEST	API
ON	THE	PLANET	SET	TO	BRIDGE	THE	DIGITAL	
DIVIDE	IN	A	COUNTRY	OF	1.25B
Aadhar
eKYC
UPI
eSign
Digilocker
Shift	in	consumer	
behavior	&	lifestyle
Health	
consciousness,	
alternative	
medicine,	organic	
foods	are	no	longer	
a	fad Interest	over	time
GOOGLE	 SEARCH	TREN D	 FOR	
TOP I CS	RELATED	 TO	
“ALTERN ATI VE	 AN D	 N ATU RAL	
M EDI CI N E”
Community	workspaces	
are	proliferating
Urban	commuters	are	showing	
dependency	on	Ola,	Uber
UBER	POOL	 AND	OLA	 SHARE	ARE	PROVIDING	USERS	WITH	
A	BRIDGE	BETWEEN	PUBLIC	AND	PRIVATE	TRANSPORT
Ola	claims	to	
get	more	than	
1M	booking	
requests	per	
day
They	have	a	
fleet	of	300k+	
cabs	in	100+	
cities
Uber	says	it	
has	400k+	
driver	
partners
Flipkart	sold	about	15.5	million	products	during	its	five-day	sale
ESSENTIAL	EXPENDITURES	SUCH	 AS	MOBILE	PHONES,	
REFRIGERATORS	HAVE	NOW	SHIFTED	TO	 E-COMMERCE	PLATFORMS
Consumer	trust	in	online	
shopping	has	strengthened
ESPECIALLY	IN	THE	CONSUMER	DURABLES	SEGMENT
CON VOCATI ON 	
GOWN S	AN D	
HATS	 GI VE	 WAY	
TO	I N DI AN 	
ATTI RES	 I N 	
RAJ ASTHAN 	
U N I VERSI TI ES
Indians	are	going	back	to	their	roots
A	GROWING	 NUMBER	OF	
ENGLISH	 LITERATURE	BOOKS	
DRAW	THEIR	INSPIRATION	
FROM	INDIAN	 MYTHOLOGY
AT	THE	SAME	 TIME,	THEY	 ARE	ALSO	
ADOPTING	 WESTERN	IDEAS
Social	media	is	driving	
consumption	across	
sectors
Social	media	
first	is	the	
norm
ARTISTS	ARE	GAINING	 STARDOM	USING	 A	SOCIAL	MEDIA	FIRST	
APPROACH;	OLDER,	ESTABLISHED	CELEBRITIES	ARE	ALSO	
TAKING	 TO	SOCIAL	MEDIA	TO	ENGAGE	 WITH	MILLENNIALS
SN AP CHAT	
STAR	 VARU N 	
THAK U R
N EHA	 DHU P I A’ S	AU DI O	
TALK 	 SHOW	LAU N CHED ON 	
SAAVN 	 AP P
Online	
brands	
began	to	
blossom
2	out	of	Top	5	
women’s	brands	
on	Myntra are	
built	online
•1.	Forever 21
•2.	Vero	Moda
•3.	FabAlley
•4.	Only
•5.	Tokyo	Talkies
ON	MYNTRA,	NEW	BRANDS	ARE	BEATING	DECADES	
OLD	WESTERN	WEAR	BRANDS
BOOMING	ONLINE	ORDERING	AND	HOME	DELIVERY	SERVICES	
ARE	HELPING	TO	DRIVE	THE	GROWTH	OF	THE	FOOD	INDUSTRY
Food	tech	is	here	to	stay
DOMINOS	 STOCK	PRICE	TANKS	AS	 ITS	MONOPOLY	IS	 NOW	
BROKEN	BY	FOODTECH	COMPANIES
‘Beauty	&	Fashion’	is	the	fastest	
growing	category	on	YouTube	India
VLOGGING IS	THE	
NEW	WAY	
FORWARD	IN	THE	
BEAUTY	AND	
FASHION	INDUSTRY
Tech-averse	people	such	as	
doctors	are	using	digital	
platforms
19%% 	OF	TOTAL	
DOCTORS	I N 	I N DI A	
ON 	N ETWORK 	
WI THI N 	1 2 	M ON THS	
OF	LAU N CH
Tier	1	cities 29%
Tier	2	cities 36%
Tier	3	&	4	cities 35%
DOCTORS	FROM	TIER	2	 AND	3	
CITIES	WERE	EARLY	ADOPTORS	
OF	THE	PRODUCT
Segments	to	watch	out	
for	in	2017
Education Gaming Healthcare
Personal	
Finance
ALTHOUGH	THERE	HAVE	BEEN	A	LOT	OF	FALSE	STARTS	
IN	 THESE	SECTORS,	WE	THINK	 THAT	THIS	 TIME	IT	WILL	
BE	DIFFERENT
Thank	You!
Please	send	your	feedback	to
sneha@indiaquotient.in
India	Quotient,	Mumbai
indiaquotient.in

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