13. 2. WHY SHOULD WE DO IT?
Keep sales focused
on the hottest...
Keep leads engaged
whilst they decide...
Get there first and
win the business
Gleanster Research
says 50% of leads are
qualified but not ready
to buy
25-50% of sales
go to the vendor
who responds
first
Only 5-25% of
leads are legitimate
and should go to
sales
@JamesBuzzCox @Tracepoint #IMUK13
14. 3. HOW TO WE DO IT…
Key steps in building improving lead nurturing....
1
Why
2
Who
3
What
4
When
5
Improve
Generate new
leads,improve
efficiency, or
re-connect?
Who’s the target
and what are we
helping
to solve?
What content
where and what’s
the irresistible
offer?
How often?
Marketing Sherpa
says 75% of leads
buy in 18 months
Measure and
improve after all
automation
frees us to focus
@JamesBuzzCox @Tracepoint #IMUK13
15. 4. THE SECRET THING
Transactional
@JamesBuzzCox @Tracepoint #IMUK13
Relationship