SlideShare ist ein Scribd-Unternehmen logo
1 von 46
MANAGEMENT CORE SKILLS 2 0 0 7 Morsy I. M. Part  I
O B J E C T I V E S ,[object Object]
T  O  P  I  C  S ,[object Object],[object Object],[object Object],[object Object],Part I. What is Expected of Managers
T  O  P  I  C  S ,[object Object],[object Object],[object Object],[object Object],Part II. What Managers Do
T  O  P  I  C  S ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Part II. What Managers Do
T  O  P  I  C  S ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Part II. What Managers Do
T  O  P  I  C  S ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Part III. Skills that Managers Develop and Apply
What is Expected of Managers? The unique nature of managerial work. Coping with Environmental Forces. The Power of Human Resources. Part I.
THE UNIQUE NATURE OF MANGERIAL WORK ,[object Object],Leading a team to achieve planned objectives
THE UNIQUE NATURE OF MANGERIAL WORK ,[object Object],[object Object],[object Object]
THE UNIQUE NATURE OF MANGERIAL WORK ,[object Object],[object Object],[object Object],[object Object]
THE UNIQUE NATURE OF MANGERIAL WORK ,[object Object],[object Object],[object Object],[object Object],Conceptual Technical Human Relations P O L A C
THE UNIQUE NATURE OF MANGERIAL WORK ,[object Object],[object Object],[object Object],RESOURCES RESULTS
THE UNIQUE NATURE OF MANGERIAL WORK ,[object Object],[object Object],[object Object],Executives Top level Middle Managers Middle level First Line Supervisors First level ,[object Object],[object Object]
THE UNIQUE NATURE OF MANGERIAL WORK ,[object Object],[object Object],[object Object],[object Object]
THE UNIQUE NATURE OF MANGERIAL WORK ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
THE UNIQUE NATURE OF MANGERIAL WORK The Five Functions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],THE UNIQUE NATURE OF MANGERIAL WORK The Three Roles
THE UNIQUE NATURE OF MANGERIAL WORK ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
THE UNIQUE NATURE OF MANGERIAL WORK ,[object Object],[object Object],[object Object],[object Object],[object Object],Managers play three important roles in an organization and apply three basic skills.
How requirements for basic managerial skills vary at different levels of management Supervisors Middle Managers Executives Technical Skills Human Relations Skills Conceptual Skills
THE UNIQUE NATURE OF MANGERIAL WORK ,[object Object],[object Object],[object Object],The effectiveness of managers is judged by the results that they obtain for the organization by using the resources available to them. Resources Results
THE UNIQUE NATURE OF MANGERIAL WORK ,[object Object],Output Quality Cost containment Productivity Profitability Facilities and equipment Energy and utilities Materials and supplies Human Resources Information Money and Capital Resources Results
THE UNIQUE NATURE OF MANGERIAL WORK ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
THE UNIQUE NATURE OF MANGERIAL WORK ,[object Object],[object Object],[object Object],[object Object],[object Object],Effectiveness managers are able to discern differences between situations and to apply methods whose appropriateness is contingent upon the dominant factors in each situation.
What is Expected of Managers? The unique nature of managerial work. Coping with Environmental Forces. The Power of Human Resources. Part I.
Coping with Environmental Forces  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Managers perform their work in an open system that restricts their freedom to act indiscriminately but enlarges their opportunities to seek outside resources and support
Coping with Environmental Forces  ,[object Object],Conversion Process Resources Results Environment Environment Manager
Coping with Environmental Forces  ,[object Object],Conversion Process Resources Results Environment Environment Manager
interacting with Environmental Forces  ,[object Object],[object Object],[object Object],[object Object],Manager The internal constituents of a manager’s organizational system represent a source of both support and conflict
Coping with Environmental Forces ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Coping with Environmental Forces  Managers compete with, as well as look for support from, Independent forces in the external environment In which the parent organization exists and  which it depends upon for survival.  Successful managers span the boundaries of the systems in which they operate so as to optimize support and minimize resistance from, and conflict with,  contending factions and forces.
Coping with Environmental Forces ,[object Object],[object Object],[object Object]
What is Expected of Managers? The unique nature of managerial work. Coping with Environmental Forces. The Power of Human Resources. Part I.
The Power of Human Resources  ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Power of Human Resources  Organizational productivity begins with employees who know what is expected of them in terms of performance and cooperation. It is the  manager’s responsibility to  convey this information.
The Power of Human Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Power of Human Resources ,[object Object],[object Object],[object Object],[object Object]
The Power of Human Resources  An individual’s performance is deeply depend upon his or her unique perceptions, potential, and personality. Managers must accept these differences between people as “givens,” since they are related to  individuals’ heredity, environment, and  experience, and there is little that  can be done to change them.
The Power of Human Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Power of Human Resources  An individual’s performance also reflects his or her personal needs, attitudes, and values. Managers must be sensitive to these qualities and respond to them in such a way as to create conditions that encourage the release of each person’s potential.  The hierarchy of human needs by  Abraham Maslow Security Survival Social Needs Esteem Self Actualization
The Power of Human Resources  The hierarchy of human needs by Abraham Maslow Physiological needs Psychological needs The need to do the work we like The need to feel worthy and respected The need for love and to be a member of a group The need to feel safe and secured The need to stay alive, to breath, to eat, to drink, to sleep to reproduce ,[object Object],Security Survival Social Needs Esteem Self Actualization
The Power of Human Resources  ,[object Object],[object Object],[object Object],[object Object],[object Object],McGregor’s Theory X and Theory Y Two contrasting Views of Human Nature in Work Situations
The Power of Human Resources  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],McGregor’s Theory X and Theory Y Two contrasting Views of Human Nature in Work Situations
The Power of Human Resources  Fredrick Herzberg,   gave another meaning to the work of both Maslow and McGregor Motivation through job enhancement Dissatisfaction if these  needs are  not met Maslow Hierarchy of needs Herzberg Two factor theory McGregor Contrasting views of human nature in work situations Security Survival Social Needs Esteem Self Actualization Theory Y Theory X
The Power of Human Resources   Herzberg Two-Factor Theory Area of satisfaction   Motivators Achievement, recognition,  responsibility, personal growth,  work itself Area of dissatisfaction   Hygiene factors Working conditions, pay + security,  company policies, supervisors Interpersonal relationships Highly satisfied Neutral Highly dissatisfied

Weitere ähnliche Inhalte

Was ist angesagt?

Leadership vs Management
Leadership vs ManagementLeadership vs Management
Leadership vs ManagementFarhad Zargari
 
Leadership Development Basics
Leadership Development BasicsLeadership Development Basics
Leadership Development BasicsBob Lawson
 
Leadership and management
Leadership and managementLeadership and management
Leadership and managementRonald Speener
 
Mentoring & coaching for optimal performance
Mentoring & coaching for optimal performanceMentoring & coaching for optimal performance
Mentoring & coaching for optimal performanceFaakor Agyekum
 
Leadership concepts and theories
Leadership concepts and theoriesLeadership concepts and theories
Leadership concepts and theoriesalaguraja76
 
Managerial skills
Managerial skillsManagerial skills
Managerial skillsRemya Menon
 
Leadership and Motivation
Leadership and Motivation Leadership and Motivation
Leadership and Motivation Abu Jaiyana
 
Leadership and leadership approaches
Leadership and leadership approachesLeadership and leadership approaches
Leadership and leadership approachesAMALDASKH
 
Management and Leadership Training Presentation
Management and Leadership Training PresentationManagement and Leadership Training Presentation
Management and Leadership Training PresentationFelcotech
 
the Basic managerial skills
the Basic managerial skillsthe Basic managerial skills
the Basic managerial skillsihab tarek
 
Leadership Powerpoint Presentation Slides
Leadership Powerpoint Presentation SlidesLeadership Powerpoint Presentation Slides
Leadership Powerpoint Presentation SlidesSlideTeam
 
Planning and decision making
Planning and decision makingPlanning and decision making
Planning and decision makingKeshav Agarwal
 
Leadership
Leadership Leadership
Leadership Akshita
 
Chapter 9 - Leading with Influence
Chapter 9 - Leading with InfluenceChapter 9 - Leading with Influence
Chapter 9 - Leading with Influencedpd
 
leader ship Motivated ppt
leader ship Motivated pptleader ship Motivated ppt
leader ship Motivated pptDr. Sunil Kumar
 
03 Leading & Managing People & Teams
03 Leading & Managing People & Teams03 Leading & Managing People & Teams
03 Leading & Managing People & Teamsb_instructor
 

Was ist angesagt? (20)

Leadership vs Management
Leadership vs ManagementLeadership vs Management
Leadership vs Management
 
Basics of people management
Basics of people managementBasics of people management
Basics of people management
 
Leadership Development Basics
Leadership Development BasicsLeadership Development Basics
Leadership Development Basics
 
Leadership and management
Leadership and managementLeadership and management
Leadership and management
 
Mentoring & coaching for optimal performance
Mentoring & coaching for optimal performanceMentoring & coaching for optimal performance
Mentoring & coaching for optimal performance
 
leadership skills
leadership skillsleadership skills
leadership skills
 
Leadership concepts and theories
Leadership concepts and theoriesLeadership concepts and theories
Leadership concepts and theories
 
Managerial skills
Managerial skillsManagerial skills
Managerial skills
 
Leadership and Motivation
Leadership and Motivation Leadership and Motivation
Leadership and Motivation
 
Leadership and leadership approaches
Leadership and leadership approachesLeadership and leadership approaches
Leadership and leadership approaches
 
Management
Management Management
Management
 
Management and Leadership Training Presentation
Management and Leadership Training PresentationManagement and Leadership Training Presentation
Management and Leadership Training Presentation
 
the Basic managerial skills
the Basic managerial skillsthe Basic managerial skills
the Basic managerial skills
 
Leadership Powerpoint Presentation Slides
Leadership Powerpoint Presentation SlidesLeadership Powerpoint Presentation Slides
Leadership Powerpoint Presentation Slides
 
Planning and decision making
Planning and decision makingPlanning and decision making
Planning and decision making
 
Leadership
Leadership Leadership
Leadership
 
Chapter 9 - Leading with Influence
Chapter 9 - Leading with InfluenceChapter 9 - Leading with Influence
Chapter 9 - Leading with Influence
 
Leadership
LeadershipLeadership
Leadership
 
leader ship Motivated ppt
leader ship Motivated pptleader ship Motivated ppt
leader ship Motivated ppt
 
03 Leading & Managing People & Teams
03 Leading & Managing People & Teams03 Leading & Managing People & Teams
03 Leading & Managing People & Teams
 

Andere mochten auch

Inputs, process and outputs
Inputs, process and outputsInputs, process and outputs
Inputs, process and outputsT8Destroyer13
 
Inputs,Outputs and Process
Inputs,Outputs and ProcessInputs,Outputs and Process
Inputs,Outputs and ProcessZmitchell
 
Managerial Roles - Case Study
Managerial Roles - Case StudyManagerial Roles - Case Study
Managerial Roles - Case StudyZaheer Khawaja
 
Dental reception
Dental receptionDental reception
Dental receptionmardie0530
 
Project 1 ITD & ICI : Landscape Architeccture Drawing
Project 1 ITD & ICI : Landscape Architeccture DrawingProject 1 ITD & ICI : Landscape Architeccture Drawing
Project 1 ITD & ICI : Landscape Architeccture Drawing_NabilaHanim
 
Lecture 1 overview of the construction industry
Lecture 1  overview of the construction industryLecture 1  overview of the construction industry
Lecture 1 overview of the construction industryJB Juanzon Builders Inc.
 
Lego Case Study - The Great Turnaround
Lego Case Study - The Great TurnaroundLego Case Study - The Great Turnaround
Lego Case Study - The Great TurnaroundJasper Schwenzow
 
Applications of environmental biotechnology by Hameer Khan
Applications of environmental biotechnology by Hameer KhanApplications of environmental biotechnology by Hameer Khan
Applications of environmental biotechnology by Hameer KhanHumair Sindhi
 
ISO9001, ISO14001 & OHSAS 18001 for the construction industry
ISO9001, ISO14001 & OHSAS 18001 for the construction industryISO9001, ISO14001 & OHSAS 18001 for the construction industry
ISO9001, ISO14001 & OHSAS 18001 for the construction industryrichardporter
 
Construction industry
Construction industryConstruction industry
Construction industryAdvait Bhobe
 
Stakeholders In Business
Stakeholders In BusinessStakeholders In Business
Stakeholders In BusinessRahul Sonawane
 
Education mangement powerpoint
Education mangement powerpointEducation mangement powerpoint
Education mangement powerpointEdward Phiri
 
The Three Sectors of The Construction Industry
The Three Sectors of The Construction IndustryThe Three Sectors of The Construction Industry
The Three Sectors of The Construction IndustryLloyd Claycomb II
 
Bm 1.4 Stakeholders
Bm 1.4 StakeholdersBm 1.4 Stakeholders
Bm 1.4 StakeholdersMr. D. .
 
Bioremediation
BioremediationBioremediation
Bioremediationsjcc
 
Stakeholder management In Construction Industry
Stakeholder management In  Construction IndustryStakeholder management In  Construction Industry
Stakeholder management In Construction IndustryGirish Singh
 

Andere mochten auch (20)

GMs Operation
GMs OperationGMs Operation
GMs Operation
 
Inputs, process and outputs
Inputs, process and outputsInputs, process and outputs
Inputs, process and outputs
 
Inputs,Outputs and Process
Inputs,Outputs and ProcessInputs,Outputs and Process
Inputs,Outputs and Process
 
Managerial Roles - Case Study
Managerial Roles - Case StudyManagerial Roles - Case Study
Managerial Roles - Case Study
 
Dental reception
Dental receptionDental reception
Dental reception
 
Project 1 ITD & ICI : Landscape Architeccture Drawing
Project 1 ITD & ICI : Landscape Architeccture DrawingProject 1 ITD & ICI : Landscape Architeccture Drawing
Project 1 ITD & ICI : Landscape Architeccture Drawing
 
Lecture 1 overview of the construction industry
Lecture 1  overview of the construction industryLecture 1  overview of the construction industry
Lecture 1 overview of the construction industry
 
Construction industry
Construction industryConstruction industry
Construction industry
 
Lego Case Study - The Great Turnaround
Lego Case Study - The Great TurnaroundLego Case Study - The Great Turnaround
Lego Case Study - The Great Turnaround
 
Applications of environmental biotechnology by Hameer Khan
Applications of environmental biotechnology by Hameer KhanApplications of environmental biotechnology by Hameer Khan
Applications of environmental biotechnology by Hameer Khan
 
ISO9001, ISO14001 & OHSAS 18001 for the construction industry
ISO9001, ISO14001 & OHSAS 18001 for the construction industryISO9001, ISO14001 & OHSAS 18001 for the construction industry
ISO9001, ISO14001 & OHSAS 18001 for the construction industry
 
Mintzberg
MintzbergMintzberg
Mintzberg
 
Construction industry
Construction industryConstruction industry
Construction industry
 
Stakeholders In Business
Stakeholders In BusinessStakeholders In Business
Stakeholders In Business
 
Education mangement powerpoint
Education mangement powerpointEducation mangement powerpoint
Education mangement powerpoint
 
The Three Sectors of The Construction Industry
The Three Sectors of The Construction IndustryThe Three Sectors of The Construction Industry
The Three Sectors of The Construction Industry
 
Bm 1.4 Stakeholders
Bm 1.4 StakeholdersBm 1.4 Stakeholders
Bm 1.4 Stakeholders
 
Bioremediation
BioremediationBioremediation
Bioremediation
 
Stakeholder management In Construction Industry
Stakeholder management In  Construction IndustryStakeholder management In  Construction Industry
Stakeholder management In Construction Industry
 
Basic concept of management
Basic concept of managementBasic concept of management
Basic concept of management
 

Ähnlich wie Management Core Skills Part I

Ähnlich wie Management Core Skills Part I (20)

introduction.ppt
introduction.pptintroduction.ppt
introduction.ppt
 
Management (mba)
Management (mba) Management (mba)
Management (mba)
 
Foundation of management principles.pptx
Foundation of management principles.pptxFoundation of management principles.pptx
Foundation of management principles.pptx
 
Whole ppm
Whole ppmWhole ppm
Whole ppm
 
Essentials of management
Essentials of managementEssentials of management
Essentials of management
 
Ch1 Managemnet and Organization
Ch1 Managemnet and OrganizationCh1 Managemnet and Organization
Ch1 Managemnet and Organization
 
Management introduction Griffin
Management introduction GriffinManagement introduction Griffin
Management introduction Griffin
 
pom (1).ppt
pom (1).pptpom (1).ppt
pom (1).ppt
 
MGT-4201#1
MGT-4201#1MGT-4201#1
MGT-4201#1
 
Day1
Day1Day1
Day1
 
Module 3 Managerial Roles and Skills
Module 3 Managerial Roles and SkillsModule 3 Managerial Roles and Skills
Module 3 Managerial Roles and Skills
 
Chapter 1 intro to mgmt + planning 4 students
Chapter 1 intro to mgmt + planning 4 studentsChapter 1 intro to mgmt + planning 4 students
Chapter 1 intro to mgmt + planning 4 students
 
The concept of management / Tayyaba Khalid
The concept of management / Tayyaba KhalidThe concept of management / Tayyaba Khalid
The concept of management / Tayyaba Khalid
 
management.pptx
 management.pptx management.pptx
management.pptx
 
Fom6 ch01in
Fom6 ch01inFom6 ch01in
Fom6 ch01in
 
An overview of Management and Organization
An overview of Management and OrganizationAn overview of Management and Organization
An overview of Management and Organization
 
Managment and organisational behaviour
Managment and organisational behaviourManagment and organisational behaviour
Managment and organisational behaviour
 
Managing and the Manager’s Job
Managing and the Manager’s JobManaging and the Manager’s Job
Managing and the Manager’s Job
 
Perspective mgt& leadership
Perspective mgt& leadershipPerspective mgt& leadership
Perspective mgt& leadership
 
PRINCIPLES OF MANAGEMENT (POM)
PRINCIPLES OF MANAGEMENT (POM)PRINCIPLES OF MANAGEMENT (POM)
PRINCIPLES OF MANAGEMENT (POM)
 

Mehr von Ibrahim M. Morsy

Mehr von Ibrahim M. Morsy (13)

An introduction to tqm
An introduction to tqmAn introduction to tqm
An introduction to tqm
 
Negotiation skills presentation
Negotiation skills presentation Negotiation skills presentation
Negotiation skills presentation
 
Telesales part 2
Telesales part 2Telesales part 2
Telesales part 2
 
Six sigma introduction
Six sigma introductionSix sigma introduction
Six sigma introduction
 
Team work
Team workTeam work
Team work
 
Handling difficult customers
Handling difficult customersHandling difficult customers
Handling difficult customers
 
Telephone Courtesy Guidelines
Telephone Courtesy GuidelinesTelephone Courtesy Guidelines
Telephone Courtesy Guidelines
 
Problem Solving and Decision Making
Problem Solving and Decision MakingProblem Solving and Decision Making
Problem Solving and Decision Making
 
Basic Supervision Hr
Basic Supervision HrBasic Supervision Hr
Basic Supervision Hr
 
Customer Satisfaction
Customer SatisfactionCustomer Satisfaction
Customer Satisfaction
 
Performance Improvement Vs. Training
Performance Improvement Vs. TrainingPerformance Improvement Vs. Training
Performance Improvement Vs. Training
 
Telesales Principles I
Telesales Principles ITelesales Principles I
Telesales Principles I
 
Managing Your Time Effectively
Managing Your Time EffectivelyManaging Your Time Effectively
Managing Your Time Effectively
 

Kürzlich hochgeladen

Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communicationskarancommunications
 
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service JamshedpurVIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service JamshedpurSuhani Kapoor
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
Sales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for SuccessSales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for SuccessAggregage
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Servicediscovermytutordmt
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsMichael W. Hawkins
 
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 DelhiCall Girls in Delhi
 
Event mailer assignment progress report .pdf
Event mailer assignment progress report .pdfEvent mailer assignment progress report .pdf
Event mailer assignment progress report .pdftbatkhuu1
 
Best Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaBest Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaShree Krishna Exports
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.Aaiza Hassan
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyEthan lee
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANIlamathiKannappan
 
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...noida100girls
 
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsCash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsApsara Of India
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Lviv Startup Club
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...Paul Menig
 

Kürzlich hochgeladen (20)

Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517
Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517
Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
 
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service JamshedpurVIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
 
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Sales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for SuccessSales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for Success
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Service
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
 
Event mailer assignment progress report .pdf
Event mailer assignment progress report .pdfEvent mailer assignment progress report .pdf
Event mailer assignment progress report .pdf
 
Best Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaBest Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in India
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
 
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsCash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
 

Management Core Skills Part I

  • 1. MANAGEMENT CORE SKILLS 2 0 0 7 Morsy I. M. Part I
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8. What is Expected of Managers? The unique nature of managerial work. Coping with Environmental Forces. The Power of Human Resources. Part I.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21. How requirements for basic managerial skills vary at different levels of management Supervisors Middle Managers Executives Technical Skills Human Relations Skills Conceptual Skills
  • 22.
  • 23.
  • 24.
  • 25.
  • 26. What is Expected of Managers? The unique nature of managerial work. Coping with Environmental Forces. The Power of Human Resources. Part I.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32. Coping with Environmental Forces Managers compete with, as well as look for support from, Independent forces in the external environment In which the parent organization exists and which it depends upon for survival. Successful managers span the boundaries of the systems in which they operate so as to optimize support and minimize resistance from, and conflict with, contending factions and forces.
  • 33.
  • 34. What is Expected of Managers? The unique nature of managerial work. Coping with Environmental Forces. The Power of Human Resources. Part I.
  • 35.
  • 36. The Power of Human Resources Organizational productivity begins with employees who know what is expected of them in terms of performance and cooperation. It is the manager’s responsibility to convey this information.
  • 37.
  • 38.
  • 39. The Power of Human Resources An individual’s performance is deeply depend upon his or her unique perceptions, potential, and personality. Managers must accept these differences between people as “givens,” since they are related to individuals’ heredity, environment, and experience, and there is little that can be done to change them.
  • 40.
  • 41. The Power of Human Resources An individual’s performance also reflects his or her personal needs, attitudes, and values. Managers must be sensitive to these qualities and respond to them in such a way as to create conditions that encourage the release of each person’s potential. The hierarchy of human needs by Abraham Maslow Security Survival Social Needs Esteem Self Actualization
  • 42.
  • 43.
  • 44.
  • 45. The Power of Human Resources Fredrick Herzberg, gave another meaning to the work of both Maslow and McGregor Motivation through job enhancement Dissatisfaction if these needs are not met Maslow Hierarchy of needs Herzberg Two factor theory McGregor Contrasting views of human nature in work situations Security Survival Social Needs Esteem Self Actualization Theory Y Theory X
  • 46. The Power of Human Resources Herzberg Two-Factor Theory Area of satisfaction Motivators Achievement, recognition, responsibility, personal growth, work itself Area of dissatisfaction Hygiene factors Working conditions, pay + security, company policies, supervisors Interpersonal relationships Highly satisfied Neutral Highly dissatisfied