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The Era of Untethered TV Begins

    How portability and connectivity
    are changing the video landscape
“Viewers” are Evolving…
                                           Content Aggregation

            Connected Viewers                                     Enhanced Subscribers
• Free TV + OTT services                              •   Bundled PTV: triple-play + anywhere, anytime
• Schedules are key: live + catch-up viewing          •   Personalisation is key: across linear, PVR & VOD
• Broadcasters dominate viewing experience            •   Operator dominates viewing experience
• Opportunities: direct reach & mass-market scale     •   Opportunities: innovation & need to add value




                                                                                                             Willing
                                                                                                             to Pay
             Social Discoverers                                        Pick ‘n’ Mixers
• Free online & OTT services                          • Free, PPV & subs online & OTT services
• Discovery is key: on-demand across services         • Flexibility is key: how, where & when they want
• Social media dominates viewing experience           • Personal preferences dominate experience
• Opportunities: deep engagement, content brands      • Opportunities: new competition, content brands
Among All Screens, TV is First Choice

           4.69                                                                     Q: If you were to watch an episode of your
                                                                                       favorite show, how would you prefer to
                                                                                       watch it? Please rank”.
                                                                                       (converted to 5-point scale)
                                    3.38
                                                             3.14


                                                                    2.12
                                                                            1.67




           TV                      PC                       VOD     iPad   Mobile

Source: Disney Media & Advertising Lab. Five Screen Study
But, Size Really Doesn‟t Matter
                             Programs were equally engaging on any screen
                                                            5.91           5.72
                               5.64                                5.73
     5.60                                                                          Q: We are interested in your
                                                                                      involvement with the show you
                                                                                      were watching during your
                                                                                      session. Please respond to the
                                                                                      following statements by rating
                                                                                      how much you agree or disagree
                                                                                      with the statement.
                                                                                     (Engagement score was an average of
                                                                                     responses to six statements on a 7-point
                                                                                     scale).




      TV                        PC                      VOD        iPad   Mobile
Source: Disney Media & Advertising Lab. Five Screen Study
On-Demand Devices Drive Growth
                                                     ABC Availability Universe by Platform - Millions


                               +6 mil                               +3 mil                                 +29 mil +20 mil
                                                                      86         89




                                             49
                                  43                                                                                    40
                                                                                                                                                             27.6

                                                                                                             11
                                                                                                                                                   7.4


                                      DVR                              Online                                    VOD                              iPads (U.S.)
                                                                    (Broadband)
                                                                                                        Fall 2010                 Fall 2011
DVR: Nielsen NPower, Universe Estimates , Nov ’11 and YA DVR HH’s    VOD: ABC VOD Sub numbers provided by ABC ASM team, Data for Verizon is not included. Based on Sept/Oct ‘11 Average
Online:Emarketer 2010 US broadband house holds                       iPad: Apple quarterly earnings report, U.S. iPad Unit Sales as percentage of worldwide. Aggregate thru Dec ‘10 and Dec ’11- estimates
Breaking iOS News….

• App-based full episode streams
  contribute almost 10% of all
  ABC full episode online views -
  including ABC.com and Hulu

• ABC’s iPhone/iTouch app,
  launched 3/15, already
  contributes 10% of all iOS
  full-episode streams
On-Demand Is In-Demand
                                                 11/12 Season Average Episode Deliveries




* Modern Family & Last Man Standing are not available on VOD, however are available on iTunes but    STD average episode delivery, telecast airdate 9/19/11-11/23/11 with data through 12/21/11.
   ABC does not receive the data.. DWTS not avail on iTunes . Happy Endings is available on iTunes   TV: Nielsen NPower, P2+ reach per telecast (1 minute qualifier), Live +7 DVR Playback
   however ABC does not receive the data.                                                            Online: Combination of episode starts from Rentrak (ABC.com incl. iPad) and video views from Hulu
** Suburgatory is based on 3 episodes, recently added to online and VOD in late Nov.                 VOD: Data via Rentrak
                                                                                                     iTunes: Data based on domestic transactions, 11/12 Season based on all EST (Apple, Amazon, Microsoft).
“Established” vs “New”
                                                   11/12 Season Average Episode Deliveries
 CASTLE

Online                                                                            75%                      13%          7%     5%


VOD*                                                                     65%                         15%          11%         8%


iTunes                                                                                 81%                       10%     6%    4%


 ONCE UPON A TIME




 STD average episode delivery, telecast airdate 9/19/11-11/23/11 with data through 12/21/11.
 Online: Combination of episode starts from Rentrak (ABC.com incl. iPad) and video views from Hulu
 VOD: Data via Rentrak
 iTunes: Data based on domestic transactions, Apple Only.
ABC Set-Top Box VOD Growth

                      Total VOD                                    43.9M
                       Orders


                                        +657%


                                 5.8M




                       Fall '10
                                                          Fall '11
*Verizon is excluded due to data delay
Source: Rentrak Season to Date total orders, 2011/12 (9/19-11/23/11), 2010/11 (9/20/-11/24/10)
“Catching Up” Drives FEP




                                                 I missed                          I can    I’m a fan    It’s
                                             episode/wanted                        watch      of the    free
                                               to catch up                        anytime     show
Source; Online study, Frank Magid Associates, 1Q 2011, Total sample – age 18-54
For More Perspective on Tablets…

• ABC partnered with Horowitz Associates Market
  and Multicultural Research on a study of iPad users.
• Wave 1 in April 2011, wave 2 in January 2012.
• Both waves of research consisted of:
   –   Online Survey of iPad Owners
   –   Ethnographic Videographies
   –   Focus Groups
   –   Online Research Community
Key Takeaways
• iPad video viewers are a highly desirable audience
• Not inherently cannibalistic to traditional TV, tablets
  allow consumers to take advantage of new locations
  and times of day to watch more video.
• Convenience, ease of use, and connected portability
  both inside and outside the home creates
  expanded viewing “dayparts.”
• Expanded access builds engagement with, and loyalty
  to shows and network brands.
Dual, Young and Upscale
                                                                                   Watch TV
                                                               Total                                          Read/ Watch
  Demographics                                                                    Content on   ABC App User
                                                                18+                                           News on iPad
                                                                                     iPad
  # of respondents                                               500                 339           128            358
  Sex
             Male                                                50%                54%           52%             56%
             Female                                              50%                46%           48%             44%
  Children <18 in HH (any)                                       34%                 37%           43%            34%
  Age
             18-29                                               21%                26%           32%             20%
             30-49                                               47%                47%           44%             50%
             50+                                                 32%                 27%           24%            31%
             Average age                                         42.9               40.9          38.4            43.0
  Household income
  $50K+                                                          81%                 81%           80%            83%
  Mean (Any)                                                $108.43K              $105.53K      $100.11K        $111.08K
Source: Online Survey of 600 iPad Users; January 2012; Horowitz Associates Inc.
Micro Mobility: In and Out of Home




                           iPad used for video

         Source: Horowitz Associates, Inc. Market and Multicultural Research
Video Viewing is Core Activity

     Weekly Data
                        Browse the Internet                                                                           93
                      Check and send email                                                                       86
                                      Play games                                                            74
                Go & stay on specific sites                                                             73
                                 Read the news                                                         70               81% among 18-29 YO
                            Watch TV content                                                      66                  74% among recent owners
             Use social media sites/apps                                                          65
                                                                                                                        70% among 3G users
    Shop for products/services online                                                        56
                              Use the calendar                                              53
                                      Read books                                       49
               For work-related purposes                                          44



Source: Online Survey of 600 iPad Users; January 2012; Horowitz Associates Inc.
Users‟ “App of Choice”

      Always/Frequently among those who use apps to watch TV content on iPad

                                Netflix app                                                                31

                                    ABC app                                                           21

                                       iTunes                                                    20

      An app from your TV service
                                                                                            14
                provider

                                  Hulu+ app                                            13

                              HBO GO app                                               13

                                    NBC app                                       12


Source: Online Survey of 600 iPad Users; January 2012; Horowitz Associates Inc.
Type of Content Watched
Weekly Data

                       Short clips*                                                                44


                           The news                                                           35


  Full episodes of TV shows                                                              33


                             Movies                                                 27


                Sports highlights                                                  26


              Full sports events                                       9




 Source: Online Survey of 600 iPad Users; January 2012; Horowitz Associates Inc.
By Genre
 Always/Frequently

     National/International news                                                                                  23

                                      Drama                                                                       23

                                Local news                                                                   18

                                     Sitcoms                                                            17

Premium channels original series                                                                   12

 Children programs for your kids                                                               9

                           Reality shows                                                   7

Shows only available on the web                                                        6

       Daytime talk shows & soap…                                                  5




 Source: Online Survey of 600 iPad Users; January 2012; Horowitz Associates Inc.
Catching Up is Easy To Do!
Among those who watch full TV shows on their iPad

        To catch up on past episodes or seasons of shows                                                        67
      Watch shows on your TV set, but on iPad if missed                                                    46
 Watch shows not available cable/satellite subscription                                               31
    Browse apps to find something interesting to watch                                           27
Watch additional content (clips, extras, deleted scenes)                                    24
                        Watch different things on iPad than TV                          23
                  Watch shows directly on iPad, rarely on TV                            23
 Discovered TV show on iPad and now watch regularly                                    21
    Watch shows on your TV set and then again on iPad                             16
          Stopped watching show on TV to watch on iPad                            15




Source: Online Survey of 600 iPad Users; January 2012; Horowitz Associates Inc.
The New “Co-Viewing”
                                                                                                       Apr ‟11        Jan „12
      Among Respondents Who Watch TV Content                                                         Wave (n=115)   Wave (n=???)
                                                                                                         (%)            (%)

       While traveling (other than commuting)                                                            69             63

       While in a room in your home without a TV                                                         58             50

       While someone else in your home is
       watching something else on your TV set
                                                                                                         43             41

       When you have downtime at work or school                                                          41             27


Source: Horowitz Associates, Inc. Market and Multicultural Research, 2001 & 2012 iPad user studies
The iPad is Indispensable…

Change in Usage among iPad Users who Have Had their iPad for Over 6 Months:

                                                                                                                                           55%
       Use functions and apps you never used before                                       5%
                                                                                                                         38%
                                                                                                                                     50%
                                                Use your iPad overall                      7%
                                                                                                                               43%
                                                                                                                        36%
                           Watch video content on your iPad                                     11%
                                                                                                                                      52%

Take the iPad with you when you leave your house                                                                  31%
                                                                                                      17%
                  during the day                                                                                                     51%
                                                                                                            26%
          Let other people in your home use your iPad                                             14%
                                                                                                                                           56%

                                                                                  0%                  20%               40%                 60%

                                                                      More         Less    Same

Source: Online Survey of 600 iPad Users; January 2012; Horowitz Associates Inc.
…and Advertising is Preferred

    Preference among those who watch full TV shows on their iPad


                               Paid, No Ads
                                                                         19%
              Don’t know                                  7%

                                                                                  74%   Free, Ad-Supported




Source: Online Survey of 600 iPad Users; January 2012; Horowitz Associates Inc.
Verbatim….                                    “I understand the need
   “Truthfully, commercials don’t                                                                                 for commercials.
   bother me. I’m a shopper, so                                                   “I have no problem with         Someone is paying to
   commercials just let me know                                                   watching TV shows on            advertise their
   what’s going on in the                                                         the iPad. I like the            products on the
   market.”                                                                       portability: being able to      channel, so I’ll give
                                                                                  watch it virtually              commercials a shot,
                                                                                  anywhere.”                      especially if they’re
                                                                                                                  short.”


          “I like ‘marathoning’
          …instead of watching
          an hour of my favorite                                                                     “I got the iPad because
          show and waiting a                                                                          when you live in a house
          week in suspense for                                                                        with five other adults,
          the next episode.”                                                                          sometimes you need your
                                                                                                      own TV.” – San Diego

Source: Online Survey of 600 iPad Users; January 2012; Horowitz Associates Inc.
The Big Questions…

• How does DAI evolve in on-demand?
• What about multi-screen measurement?
• Ad loads/optimization by screen, content, and location?
• Addressability?
• How is short-form treated relative to long-form?

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The Era of Unthethered TV

  • 1.
  • 2. The Era of Untethered TV Begins How portability and connectivity are changing the video landscape
  • 3. “Viewers” are Evolving… Content Aggregation Connected Viewers Enhanced Subscribers • Free TV + OTT services • Bundled PTV: triple-play + anywhere, anytime • Schedules are key: live + catch-up viewing • Personalisation is key: across linear, PVR & VOD • Broadcasters dominate viewing experience • Operator dominates viewing experience • Opportunities: direct reach & mass-market scale • Opportunities: innovation & need to add value Willing to Pay Social Discoverers Pick ‘n’ Mixers • Free online & OTT services • Free, PPV & subs online & OTT services • Discovery is key: on-demand across services • Flexibility is key: how, where & when they want • Social media dominates viewing experience • Personal preferences dominate experience • Opportunities: deep engagement, content brands • Opportunities: new competition, content brands
  • 4. Among All Screens, TV is First Choice 4.69 Q: If you were to watch an episode of your favorite show, how would you prefer to watch it? Please rank”. (converted to 5-point scale) 3.38 3.14 2.12 1.67 TV PC VOD iPad Mobile Source: Disney Media & Advertising Lab. Five Screen Study
  • 5. But, Size Really Doesn‟t Matter Programs were equally engaging on any screen 5.91 5.72 5.64 5.73 5.60 Q: We are interested in your involvement with the show you were watching during your session. Please respond to the following statements by rating how much you agree or disagree with the statement. (Engagement score was an average of responses to six statements on a 7-point scale). TV PC VOD iPad Mobile Source: Disney Media & Advertising Lab. Five Screen Study
  • 6. On-Demand Devices Drive Growth ABC Availability Universe by Platform - Millions +6 mil +3 mil +29 mil +20 mil 86 89 49 43 40 27.6 11 7.4 DVR Online VOD iPads (U.S.) (Broadband) Fall 2010 Fall 2011 DVR: Nielsen NPower, Universe Estimates , Nov ’11 and YA DVR HH’s VOD: ABC VOD Sub numbers provided by ABC ASM team, Data for Verizon is not included. Based on Sept/Oct ‘11 Average Online:Emarketer 2010 US broadband house holds iPad: Apple quarterly earnings report, U.S. iPad Unit Sales as percentage of worldwide. Aggregate thru Dec ‘10 and Dec ’11- estimates
  • 7. Breaking iOS News…. • App-based full episode streams contribute almost 10% of all ABC full episode online views - including ABC.com and Hulu • ABC’s iPhone/iTouch app, launched 3/15, already contributes 10% of all iOS full-episode streams
  • 8. On-Demand Is In-Demand 11/12 Season Average Episode Deliveries * Modern Family & Last Man Standing are not available on VOD, however are available on iTunes but STD average episode delivery, telecast airdate 9/19/11-11/23/11 with data through 12/21/11. ABC does not receive the data.. DWTS not avail on iTunes . Happy Endings is available on iTunes TV: Nielsen NPower, P2+ reach per telecast (1 minute qualifier), Live +7 DVR Playback however ABC does not receive the data. Online: Combination of episode starts from Rentrak (ABC.com incl. iPad) and video views from Hulu ** Suburgatory is based on 3 episodes, recently added to online and VOD in late Nov. VOD: Data via Rentrak iTunes: Data based on domestic transactions, 11/12 Season based on all EST (Apple, Amazon, Microsoft).
  • 9. “Established” vs “New” 11/12 Season Average Episode Deliveries CASTLE Online 75% 13% 7% 5% VOD* 65% 15% 11% 8% iTunes 81% 10% 6% 4% ONCE UPON A TIME STD average episode delivery, telecast airdate 9/19/11-11/23/11 with data through 12/21/11. Online: Combination of episode starts from Rentrak (ABC.com incl. iPad) and video views from Hulu VOD: Data via Rentrak iTunes: Data based on domestic transactions, Apple Only.
  • 10. ABC Set-Top Box VOD Growth Total VOD 43.9M Orders +657% 5.8M Fall '10 Fall '11 *Verizon is excluded due to data delay Source: Rentrak Season to Date total orders, 2011/12 (9/19-11/23/11), 2010/11 (9/20/-11/24/10)
  • 11. “Catching Up” Drives FEP I missed I can I’m a fan It’s episode/wanted watch of the free to catch up anytime show Source; Online study, Frank Magid Associates, 1Q 2011, Total sample – age 18-54
  • 12. For More Perspective on Tablets… • ABC partnered with Horowitz Associates Market and Multicultural Research on a study of iPad users. • Wave 1 in April 2011, wave 2 in January 2012. • Both waves of research consisted of: – Online Survey of iPad Owners – Ethnographic Videographies – Focus Groups – Online Research Community
  • 13. Key Takeaways • iPad video viewers are a highly desirable audience • Not inherently cannibalistic to traditional TV, tablets allow consumers to take advantage of new locations and times of day to watch more video. • Convenience, ease of use, and connected portability both inside and outside the home creates expanded viewing “dayparts.” • Expanded access builds engagement with, and loyalty to shows and network brands.
  • 14. Dual, Young and Upscale Watch TV Total Read/ Watch Demographics Content on ABC App User 18+ News on iPad iPad # of respondents 500 339 128 358 Sex Male 50% 54% 52% 56% Female 50% 46% 48% 44% Children <18 in HH (any) 34% 37% 43% 34% Age 18-29 21% 26% 32% 20% 30-49 47% 47% 44% 50% 50+ 32% 27% 24% 31% Average age 42.9 40.9 38.4 43.0 Household income $50K+ 81% 81% 80% 83% Mean (Any) $108.43K $105.53K $100.11K $111.08K Source: Online Survey of 600 iPad Users; January 2012; Horowitz Associates Inc.
  • 15. Micro Mobility: In and Out of Home iPad used for video Source: Horowitz Associates, Inc. Market and Multicultural Research
  • 16. Video Viewing is Core Activity Weekly Data Browse the Internet 93 Check and send email 86 Play games 74 Go & stay on specific sites 73 Read the news 70 81% among 18-29 YO Watch TV content 66 74% among recent owners Use social media sites/apps 65 70% among 3G users Shop for products/services online 56 Use the calendar 53 Read books 49 For work-related purposes 44 Source: Online Survey of 600 iPad Users; January 2012; Horowitz Associates Inc.
  • 17. Users‟ “App of Choice” Always/Frequently among those who use apps to watch TV content on iPad Netflix app 31 ABC app 21 iTunes 20 An app from your TV service 14 provider Hulu+ app 13 HBO GO app 13 NBC app 12 Source: Online Survey of 600 iPad Users; January 2012; Horowitz Associates Inc.
  • 18. Type of Content Watched Weekly Data Short clips* 44 The news 35 Full episodes of TV shows 33 Movies 27 Sports highlights 26 Full sports events 9 Source: Online Survey of 600 iPad Users; January 2012; Horowitz Associates Inc.
  • 19. By Genre Always/Frequently National/International news 23 Drama 23 Local news 18 Sitcoms 17 Premium channels original series 12 Children programs for your kids 9 Reality shows 7 Shows only available on the web 6 Daytime talk shows & soap… 5 Source: Online Survey of 600 iPad Users; January 2012; Horowitz Associates Inc.
  • 20. Catching Up is Easy To Do! Among those who watch full TV shows on their iPad To catch up on past episodes or seasons of shows 67 Watch shows on your TV set, but on iPad if missed 46 Watch shows not available cable/satellite subscription 31 Browse apps to find something interesting to watch 27 Watch additional content (clips, extras, deleted scenes) 24 Watch different things on iPad than TV 23 Watch shows directly on iPad, rarely on TV 23 Discovered TV show on iPad and now watch regularly 21 Watch shows on your TV set and then again on iPad 16 Stopped watching show on TV to watch on iPad 15 Source: Online Survey of 600 iPad Users; January 2012; Horowitz Associates Inc.
  • 21. The New “Co-Viewing” Apr ‟11 Jan „12 Among Respondents Who Watch TV Content Wave (n=115) Wave (n=???) (%) (%) While traveling (other than commuting) 69 63 While in a room in your home without a TV 58 50 While someone else in your home is watching something else on your TV set 43 41 When you have downtime at work or school 41 27 Source: Horowitz Associates, Inc. Market and Multicultural Research, 2001 & 2012 iPad user studies
  • 22. The iPad is Indispensable… Change in Usage among iPad Users who Have Had their iPad for Over 6 Months: 55% Use functions and apps you never used before 5% 38% 50% Use your iPad overall 7% 43% 36% Watch video content on your iPad 11% 52% Take the iPad with you when you leave your house 31% 17% during the day 51% 26% Let other people in your home use your iPad 14% 56% 0% 20% 40% 60% More Less Same Source: Online Survey of 600 iPad Users; January 2012; Horowitz Associates Inc.
  • 23. …and Advertising is Preferred Preference among those who watch full TV shows on their iPad Paid, No Ads 19% Don’t know 7% 74% Free, Ad-Supported Source: Online Survey of 600 iPad Users; January 2012; Horowitz Associates Inc.
  • 24. Verbatim…. “I understand the need “Truthfully, commercials don’t for commercials. bother me. I’m a shopper, so “I have no problem with Someone is paying to commercials just let me know watching TV shows on advertise their what’s going on in the the iPad. I like the products on the market.” portability: being able to channel, so I’ll give watch it virtually commercials a shot, anywhere.” especially if they’re short.” “I like ‘marathoning’ …instead of watching an hour of my favorite “I got the iPad because show and waiting a when you live in a house week in suspense for with five other adults, the next episode.” sometimes you need your own TV.” – San Diego Source: Online Survey of 600 iPad Users; January 2012; Horowitz Associates Inc.
  • 25. The Big Questions… • How does DAI evolve in on-demand? • What about multi-screen measurement? • Ad loads/optimization by screen, content, and location? • Addressability? • How is short-form treated relative to long-form?