SAP Project Management Process model

1. SAP Presentation for Projects Gary Francis

4. Economic Trends: Enterprises are responding to global economic pressures through actions to control costs, achieve efficiencies and find pockets of global growth Globalisation, as enterprises expand into new markets to boost sales and secure low cost production facilities Consolidation , as enterprises focus on achieving scale economies and creating complimentary brand portfolios Specialisation, as enterprises divest non-core operations to increase cost efficiencies across the enterprise and improve shrinking margins Increased Diligence, as enterprises bracing for years of wealth global economies exercise better cost management and more rigorous focus on return on invested capital

5. Strategic Trends: Enterprises demand better alignment of their business and technology strategies E-business maturation, forcing enterprises to migrate existing legacy applications to the web Best Business Process Practice, as enterprises attempt to improve business and eliminate applications based on sub-optimal business assumptions Business Application Standardisation,, as enterprises try and reduce application customisation Business Application Interoperability ,, as enterprises promote enterprise wide integration and look to participate in net-markets, next generation business models and multi enterprise networks Integrated Global Resource Utilisation , as enterprises realise the cost advantage of using lower cost labour resources to achieve cost efficiency goals

6. Buying Environment Trends: Enterprises are seeing dramatic shifts in how, why and by whom IT investments are made Increased Receptivity Towards Outsourcing, as enterprises differentiate on the basis of products, services and knowledge rather than business processes and I.T. support Increasing involvement in LOB and C-level Execs, in all aspects of I.T. purchasing, as business strategy and technology capabilities increasingly become interdependent Increased receptivity of Application Management, as enterprises become comfortable with and often demand multi-vendor and multi- country resources for AD/M Increasing emphasis on ROI, as enterprises are demanding more business value and productivity improvement from expensive technology investments Continued Demand for skilled I.T. Resources, especially for specialised applications core to industry competitiveness

22. Client pain points around application management? 57% 47% 46% 44% 34% 30% 30% 26% 24% 23% 20% 19% 11% 7% 6% 3% 0% 10% 20% 30% 40% 50% 60% Lack of resources Lack of applications skills / knowledge Cost reduction Focus to our core competencies To reduce workload on internal IT staff To address a lack of infrastructure To provide predictable costs To improve flexibility/scalability To improve speed to market To provide training skills/knowledge To provide business process skills / knowledge To reduce risks To gain expertise in enterprise application strategies To provide predictable schedules To provide consistent remote locations adoption / support Other