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Understanding People and Designing
Technology: Thinking and Building toward
Sustainable Development
Syed Ishtiaque Ahmed
Department of Computer Science
The University of Torornto, Toronto, ON
Bachelor in Computer Science and Engineering, 2009
Masters in Computer Science and Engineering, 2011
Lecturer of Computer Science and Engineering, 2009-11
Masters in Informa on Science, 2014
PhD in Informa on Science, 2017
Syed Ish aque Ahmed
Cornell University
Bangladesh University of
Engineering and Technology
Research
Objective and
Approach
Research
Questions
Projects
Future
Work
Research
Questions
Projects
Future
Work
Research
Objective and
Approach
Information and communication technology has created an opportunity for
millions of people around the world to bring changes to their life.
My goal is to the needs of , andunderstand underserved populations work
with them technologyto improve the quality of our life with the help of .
Human-Technology Interaction Research Group
Information and Communication Technology for Development
(ICTD)
Human-Computer Interaction
(HCI)
Syed Ishtiaque Ahmed, Md. Romael Hoque, Md. Rashidujjaman Rifat, Nicola Dell, "Privacy, Security, and
Surveillance in the Global South: A Study of Biometric Mobile SIM Registration in Bangladesh”
Priyank Chandra, Joyojeet Pal, "Market Practices and the Bazaar: TechnologySyed Ishtiaque Ahmed,
Consumption in Informal ICT Markets in the Global South”
Mehrab Bin Morshed, Michaelanne Dye, , Neha Kumar, "When the internet goesSyed Ishtiaque Ahmed
down in Bangladesh”
Syed Ishtiaque Ahmed, Nicola Bidwell, Himanshu Zade, Srihari Muralidhar, Anupama Dhareshwar, Baneen
Karachiwala, Cedrick Tandong, Jacki O'Neill, "Peer-to-peer in the workplace: A view from the road",
Lara Houston, Steven J. Jackson, Daniela Rosner, , Meg Young, Laewoo Kang,Syed Ishtiaque Ahmed
"Values in Repair”
Syed Ishtiaque Ahmed, Shion Guha, Md. Rashidujjaman Rifat, Md. Foysal Hossain, Nicola Dell, "Privacy in
Repair: An Analysis of the Privacy Challenges Surrounding Broken Digital Artifacts in Bangladesh”
Syed Ishtiaque Ahmed, Nova Ahmed, Faheem Hussain, and Neha Kumar, "Computing beyond Gender-
Imposed Limits”
Syed Ishtiaque Ahmed, Nusrat Jahan Mim, Steven J. Jackson, "Residual Mobilities: Infrastructural
Displacement and Post-Colonial Computing in Bangladesh”
Syed Ishtiaque Ahmed, Steven J. Jackson, Md. Rashidujjaman Rifat, "Learning to Fix: Knowledge,
Collaboration and Mobile Phone Repair in Dhaka, Bangladesh”
Syed Ishtiaque Ahmed, Maruf Zaber, Mehrab Bin Morshed, Habibullah Bin Ismail, Dan Cosley, Steven J.
Jackson, “Suhrid: A Collaborative Mobile Phone Interface for Low Literate People”
Syed Ishtiaque Ahmed, Steven J. Jackson, Nova Ahmed, Hasan Shahid Ferdous, Md. Rashidujjaman Rifat,
A.S.M. Rizvi, Shamir Ahmed, Rifat Sabbir Mansur, "Protibadi: A Platform for Fighting Sexual Harassment
in Urban Bangladesh”
Steven J. Jackson, , Md. Rashidujjaman Rifat, "Learning, Innovation, andSyed Ishtiaque Ahmed
Sustainability among Mobile Phone Repairers in Dhaka, Bangladesh”
Syed Ishtiaque Ahmed, Steven J. Jackson, Maruf Zaber, Mehrab Bin Morshed, Habibullah Bin Ismail,
Sharmin Afrose, "Ecologies of Use and Design: Individual and Social Uses of Mobile Phones Within Low-
Literate Rickshaw-Puller Communities in Urban Bangladesh”
CHI’17
CHI’17
CSCW’17
CHI’16
CHI’16
ICTD’16
LIMITS’16
CHI’15
ICTD’15
DEV’15
CHI’14
DIS’14
DEV’14
CSCW’18
Syed Ishtiaque Ahmed, Md. Romael Haque, Jay Chen, and Nicola Dell. Digital Privacy Challenges with Shared
Mobile Phone Use in Bangladesh.
Mobile Money
Community Radio One Laptop Per Child (OLPC)
https://fli.institute/2014/08/25/one-laptop-per-child-olpc/
http://shethepeople.tv/indian-rural-women-find-their-voice-through-community-radio/
https://pritamkabe.wordpress.com/2011/02/24/the-mobile-money-m-pesa-phenomenon-in-kenya/
•Misreading the actual problem
•Resource constraints
•Cultural barrier
•Lack of training
•Corruption and politics
•Lack of maintenance and repair
Challenges
Problem identification
•Misreading the actual problem
•Resource constraints
•Cultural barrier
•Lack of training
•Corruption and politics
•Lack of maintenance and repair
Challenges
Problem identification
Long-term sustainability
•Misreading the actual problem
•Resource constraints
•Cultural barrier
•Lack of training
•Corruption and politics
•Lack of maintenance and repair
Challenges
Problem identification
Long-term sustainability
Cultural impact
•Misreading the actual problem
•Resource constraints
•Cultural barrier
•Lack of training
•Corruption and politics
•Lack of maintenance and repair
Challenges
Culture
Politics
Economy
History
Society
Understanding People
Culture
Politics
Economy
History
Society
Understanding People
Accessible
Robust
Low cost
Secured
Building Technology
Inclusive
Culture
Politics
Economy
History
Society
Understanding People
Building Technology
Accessible
Robust
Low cost
Secured
Inclusive
Culture
Politics
Economy
History
Society
Understanding People
Critical Theory
STS
Political Economy
Development Sociology
Cultural Anthropology
Computational
Geometry
Mobile Computing
Social Media
Graph Theory
Computer Games
Building Technology
Accessible
Robust
Low cost
Secured
Inclusive
Culture
Politics
Economy
History
Society
Understanding People
Critical Theory
STS
Political Economy
Development Sociology
Cultural Anthropology
Building Technology
Accessible
Robust
Low cost
Secured
Inclusive
Computational
Geometry
Mobile Computing
Social Media
Graph Theory
Computer Games
Ethnography
Computing
Projects
Research
Questions
Future
Work
Research
Objective and
Approach
Research Questions
Platforms for Voice
The New Scientist
https://geographyeducation.org/articles/teaching-about-syrian-refugees/
Voice
Voice
A comprehensive socio-technical
process for obtaining freedom
Access
Voice
Freedom
Visibility
Infrastructure
Access
Voice
Freedom
How can
technology
be accessible
to all?
Infrastructure
Visibility
Access
Voice
Freedom
How can
technology
be accessible
to all?
How to achieve
social freedom
over a
technology?
Infrastructure
Visibility
Access
Voice
Freedom
How can
technology
be accessible
to all?
How can
people make
their voice
heard?
Infrastructure
Visibility
How to achieve
social freedom
over a
technology?
Access
Voice
Freedom
How can
technology
be accessible
to all?
How can
people make
their voice
heard?
Infrastructure
How to make
infrastructure
inclusive and
sustainable?
Visibility
How to achieve
social freedom
over a
technology?
Access
Voice
Freedom
How can
technology
be accessible
to all?
How can
people make
their voice
heard?
Infrastructure
How to make
infrastructure
inclusive and
sustainable?
Visibility
How to achieve
social freedom
over a
technology?
Projects
Access
Freedom
Infrastructure
Visibility
Future
Work
Research
Objective and
Approach
Research
Questions
Access
1 in every 5 people in the world are illiterate
Access
https://www.reddit.com/r/MapPorn/comments/30r3yk/literacy_rates_across_the_world_1350625/
Affordable Network Inexpensive Devices
Appropriate Interface for
low-literate users
Access
http://www.photonicyatra.com/keyword/rural;mobile
http://worldbiggestcell.blogspot.com/2013/02/best-mobile-phones.html
Icon Based Interface Speech Based Interface
Medhi et al. ‘06, Parikh ‘06 Patel et al. ‘06, Sherwani ‘06
Access
http://www.live-smart.co/smart-home/control-hubs/now-windows-10-will-able-control-smart-home-6266
Individual model of use
Access
Individual model of use Collaborative model of use
Parikh et al. ‘06, Burell et al. ‘10, Samvabasivan et al. ‘10
Access
Collaboration-based Design
Rickshaw Garage at
Kamrangirchar
Dhaka
Bangladesh
Access
Rickshaw Garage at
Kamrangirchar
Dhaka
Bangladesh
Access
6 months long Ethnography
Interview
Observation
Focus Group Discussion
Participatory Design
Access
Problems:
- calling wrong numbers
- wasting money
- wasting time
- getting embarrassed
Individual Strategies:
- memorizing images
- memorizing serial
- random guess
Ecology of Use
Ahmed et al.,"Ecologies of Use and Design: Individual and Social Uses of Mobile Phones
Within Low-Literate Rickshaw-Puller Communities in Urban Bangladesh", ACM DEV 2013.
Access
Access
“Even the idea of a pure gift is a contradiction.
By ignoring the universal custom of
compulsory gifts we make our own record
incomprehensible to ourselves: right across
the globe and as far back as we can go in the
history of human civilization, the major
transfer of goods has been by
cycles of obligatory returns of
gifts.”
Access
http://www.beyond-the-pale.co.uk/MarcelMauss.jpg
Unavailability of Help
Participation and Design
Access
Seeker
Helper
Friend
Access
Seeker
Helper
Friend
Access
Seeker
Helper
Friend
Access
Mapping the community to a graph
Mapping the community to a graph
Stripping off social, cultural, and historical context
Low-literate user
Helpers
V: Set of all nodes
H: Set of Helpers
U: Set of Illiterate Users
V = H + U
E={(x->y): x ε U and y ε H}
G=(V,E)
Low-literate user
Helpers
Help Network
∀ m ε U:
R(m)= Ranking of the helpers for
m = {x ,x , … x }, n = |H|m1 m2 mn
B(m) = Budget
∀ n ε H:
A(n) = availability of n
C(n) = Maximum capacity of n
P(n) = Price of using n = 0
R(n)= Ranking of the helpers for n
= {x ,x , … x }, m = |U|n1 n2 nm
Bipar te Graph, B
H1 H2 H3 H4 H5
U1 4 3 5 1 2
U2 5 4 1 2 3
U3 3 4 1 5 2
U4 1 2 3 4 5
U5 1 3 4 2 5
U6 1 2 5 4 3
U7 4 1 3 2 5
U1 U2 U3 U4 U5
H1 1 3 5 4 2
H2 2 1 3 5 4
H3 5 2 3 4 1
H4 2 3 5 4 1
H5 3 1 2 5 4
H6 4 1 5 3 2
H7 4 1 5 2 3
Users’ Ranking Helper’ Ranking
H1 H2 H3 H4 H5
U1 4 3 5 1 2
U2 5 4 1 2 3
U3 3 4 1 5 2
U4 1 2 3 4 5
U5 1 3 4 2 5
U6 1 2 5 4 3
U7 4 1 3 2 5
U1 U2 U3 U4 U5
H1 1 3 5 4 2
H2 2 1 3 5 4
H3 5 2 3 4 1
H4 2 3 5 4 1
H5 3 1 2 5 4
H6 4 1 5 3 2
H7 4 1 5 2 3
Users’ Ranking Helper’ Ranking
Na onal Resident Matching Program (NRMP)
(Roth ‘82)
Stable Marriage Problem:
Matching helpers with askers
V: Set of all nodes
H: Set of Helpers
U: Set of Illiterate Users
V = H + U
E={(x,y): x ε U and y ε H}
G=(V,E)
∀ n ε H,
A(n) = availability of n
C(n) = Maximum capacity of n
P(n) = Price of using n = 0
R(n)= Ranking of the helpers for n
= {x ,x , … x , m} = |U|n1 n2 nm
∀ m ε U:
R(m)= Ranking of the helpers for
m = {x ,x , … x }, n = |H|m1 m2 mn
B(m) = Budget
∀ n ε F:
A(n) = availability of n
C(n) = Maximum capacity of n
P(n) = Price of using n
R(n)= Ranking of the helpers
for n
= {x ,x , … x }, m = |U|n1 n2 nm
Pf(n) = Performance of n
(inversely propor onal to the
number of missed calls)
V: Set of all nodes
H: Set of Helpers
U: Set of Illiterate Users
V = H + U
E={(x,y): x ε U and y ε H}
G=(V,E)
∀ n ε H,
A(n) = availability of n
C(n) = Maximum capacity of n
P(n) = Price of using n = 0
R(n)= Ranking of the helpers for n
= {x ,x , … x , m} = |U|n1 n2 nm
∀ m ε U:
R(m)= Ranking of the helpers for
m = {x ,x , … x }, n = |H|m1 m2 mn
B(m) = Budget
Mixing gift with paid service
V: Set of all nodes
H: Set of Helpers
U: Set of Illiterate Users
V = H + U
E={(x,y): x ε U and y ε H}
G=(V,E)
∀ n ε H,
A(n) = availability of n
C(n) = Maximum capacity of n
P(n) = Price of using n = 0
R(n)= Ranking of the helpers for n
= {x ,x , … x , m} = |U|n1 n2 nm
∀ m ε U:
R(m)= Ranking of the helpers for
m = {x ,x , … x }, n = |H|m1 m2 mn
B(m) = Budget
Mixing gift with paid service
∀ n ε F:
A(n) = availability of n
C(n) = Maximum capacity of n
P(n) = Price of using n
R(n)= Ranking of the helpers
for n
= {x ,x , … x }, m = |U|n1 n2 nm
Pf(n) = Performance of n
(inversely propor onal to the
number of missed calls)
∀ n ε F,
A(n) = availability of n
C(n) = Maximum capacity of n
P(n) = Price of using n
R(n)= Ranking of the helpers
for n
= {x ,x , … x }, m = |U|n1 n2 nm
Pf(n) = Performance of n
(inversely propor onal to the
number of missed calls)
Objec ves:
1. Minimizing caller’s costs
2. Maximizing helper’s profit
3. Maximizing experiences
V: Set of all nodes
H: Set of Helpers
U: Set of Illiterate Users
V = H + U
E={(x,y): x ε U and y ε H}
G=(V,E)
∀ n ε H,
A(n) = availability of n
C(n) = Maximum capacity of n
P(n) = Price of using n = 0
R(n)= Ranking of the helpers for n
= {x ,x , … x , m} = |U|n1 n2 nm
∀ m ε U:
R(m)= Ranking of the helpers for
m = {x ,x , … x }, n = |H|m1 m2 mn
B(m) = Budget
Mixing gift with paid service
Helper
Operational Diagram
Difference in Operating Systems
Zipped
Text
Zipped
Text
Sender End
Receiver End
Access
Data Communication
Privacy: From Practice to Design
Access
Asker’s Interface
Helper’s Interface
- 12 participants
- 6 weeks of study
- Two kinds of helpers:
- Community Source – the garage
owner and his brother
- Crowd Source – a group of free
lance workers
- Use of the software was tracked
through SMS
- After 6 weeks
- Interviews
- Focus groups
Field Deployment
AccessAvrgFrequency
Time
0
1
2
3
4
5
1st week 2nd week 3rd week 4th week 5th week
- Ease and Availability
- Reluctance to take help from
freelancers
- Improved Community bonds
Ahmed et al., , ACM“Suhrid: A Collaborative Mobile Phone Interface for Low Literate People”
DEV 2015.
Access
Field Deployment
- 12 participants
- 6 weeks of study
- Two kinds of helpers:
- Community Source – the garage
owner and his brother
- Crowd Source – a group of free
lance workers
- Use of the software was tracked
through SMS
- After 6 weeks
- Interviews
- Focus groups
Access
Longitudinal Study
Sat Sun Mon Tue Wed Thurs Fri
1
2
3
4
5
00 06 12 18 00
1
2
3
4
5
86%
11.5%
2.5%
1 2 3 4 5 6 7 8 9 10
2
3.5
Average availability in a week
Average availability in a day
Average number of phone call
Success rate of phone call
- 6 months
- 120 participants
Access
Impact
BRAC, The largest NGO in the world,
contacted us to experiment with
Suhrid’s model for their mobile money
transfer project in all 64 districts in
Bangladesh.
- Calling a number
- Saving a contact
- Playing music
- Playing videos
- Operating computers
- Searching online
- Using social media
- Online shopping
- Calling a number
- Saving a contact
- Playing music
- Playing videos
- Operating computers
- Searching online
- Using social media
- Online shopping
- Low-literate
- Visually impaired
- Senior citizens
- Refugees
- Calling a number
- Saving a contact
- Playing music
- Playing videos
- Operating computers
- Searching online
- Using social media
- Online shopping
- Low-literate
- Visually impaired
- Senior citizens
- Refugees
- Unemployed
- Refugees
- Part-timers
- Learners
- Gender
- Young to old
- Quarrel
- Out of budget
Challenges
Shifting the Design Space
Cognitive
ability
Graphical
Interface
Social
Political
Cultural
Shifting the Design Space
Postcolonial Design
Cognitive
ability
Graphical
Interface
Freedom
About 5,000 incidents of sexual violence were reported in Dhaka
between October 2011 to September 2012
Freedom
http://greenwatchbd.com/62638/
About 5,000 incidents of sexual violence were reported in Dhaka
between October 2011 to September 2012
12,000 harassments were reported in the country in 2014
Freedom
http://greenwatchbd.com/62638/
About 5,000 incidents of sexual violence were reported in Dhaka
between October 2011 to September 2012
12,000 harassments were reported in the country in 2014
Most incidents of sexual harassment go unreported.
Freedom
http://greenwatchbd.com/62638/
Freedom
Freedom
“You will hardly find any Bangladeshi
girl who traveled on the streets and
has not experienced sexual
harassment. Some women are brave
enough to talk about it, while others
remain silent for many reasons.”
-An anonymous online survey
participant
Freedom
“I shared these stories with my family
only a long time after the incident. After
one and half year ... I could not share that
much with friends either because I was
not sure how they would think about me
after hearing these ... But finally I had to
share these with one of my friends,
because I wanted to live my life.”
-An participantinterview
Freedom
“My mother taught me to stay quiet.
But I will ask my daughter to carry a
knife.”
-A DiscussionFocus Group
participant
Freedom
On-the-spot help Reaching friends Sharing experiences
Freedom
Reaching friends Sharing experiences
Silence
On-the-spot help
Freedom
Can the subaltern speak?
Gayatri Spivak
Freedom
https://www4.uwm.edu/c21/archivepage/timeline/1990s/99spivak/spivak.shtml
On-the-spot help
Making loud sound
Informing Police
Mapping Bangladesh
Ahmed et al., , in Human-Computer Interaction, Tourism and Cultural Heritage,"The State of OpenStreetMap in Bangladesh"
Lecture Notes in Computer Science (LNCS), Volume 7546, 2012, pp 133-143, Springer.
Mapping Harassment
Mapping Harassment
Recommending Police Location
Points
Voronoi DiagramPoints
Voronoi Diagram Delaunay TriangulationPoints
Voronoi Games
Crime Spot
Police Location
Individual Isola on
Component wise Isola on
Isolating Crime Spots
3(n-1)-h
h= size of convex
hull
O(n)
Ahmed et al., , International"Vindictive Voronoi Games and Stabbing Delaunay Circles"
Symposium on Voronoi Diagrams in Science and Engineering (ISVD), 2010.
Ahmed et al., , International"Vindictive Voronoi Games and Stabbing Delaunay Circles"
Symposium on Voronoi Diagrams in Science and Engineering (ISVD), 2010.
5|M|,
M=maximum size
of matching
O nm
Inserting a new Police site
S
D
Ranking Routes based on Safety
d1
d2
d3
d4
d5
d6
d7
Protibadi: The Mobile App
Freedom
Panic Button
For reporting an incident
For adding friends
Protibadi: The Website
Freedom
Interactive visualization of
harassment incidents
Anonymous blogs by women
List of harassment incidents
Protibadi: The Facebook Page
Freedom
“yesterday i was going by rickshaw. it
was going through a crowdy (sic.
“crowded”) road. because of the crowd
the rickshaw was going slowly. suddenly
i felt that someone grabbed my thigh. i
was shocked, i tried to find out who it
was, then i saw a figure rushing towards
the crowd. it was totally unexpected
and really horrible..it happened near
shyamoli area.”
- A report on Protibadi website
Freedom
Media Coverage
Freedom
http://www.bbc.co.uk/programmes/n13xtmdg
https://www.newscientist.com/
Debates
“…there must be a rigid
partition to separate males
and females, and all the fare
must be collected from her
male companion … so why r
u fussing around with your so
called feminism without rules
of Shari’ah?"
-A Facebook user at Protibadi
Facebook page
Freedom
“This is a great initiative, but there is a weakness in
their intention. They are making this so that women
can avoid the places where eve teasing takes place.
If this continues we have to keep the women inside
an almirah after a few days. They should instead
post the pictures and profiles of the perpetrators.”
-A Facebook user commenting on “Protibadi” on
Facebook
Controversies
Ahmed et al., , ACM"Protibadi: A Platform for Fighting Sexual Harassment in Urban Bangladesh"
CHI 2014.
Freedom
Safe Route Suggestion
This version had more than 1,000downloads in one month (February 2014)
Freedom
This app has been downloaded more than 50,000times from the Google Play store.
Freedom
http://www.maya.com.bd/#/
Data
Collection
Requirement
Analysis
DevelopmentEvaluation
Data
Collection
Requirement
Analysis
DevelopmentEvaluation
"Code it, girl!" is a community to create coding awareness
among young girls and to make them interested to learn coding.
Freedom
http://codeitgirl.org/
Ahmed et al., in the Workshop on Computing within“Computing beyond Gender-Imposed Limits",
Limits, LIMITS 2016.
How can design help marginalized people
voice their experience?
Factory workers in Bangladesh
Ethnography
Freedom
Ethnography
Critical Reflection of Voice through
Crowd Funding
Visibility
https://lareviewofbooks.org/article/critical-intimacy-interview-gayatri-chakravorty-spivak/
“ speak“who will ?” is less crucial
than “who will ?”listen ”
Visibility
Gulistan Underground market
Ethnography
- participatory observation
- interviews
- biography
- video recording
Art and Craft (DIS’14)
Learning and Sustainability (ICTD’15)Art and Craft (DIS’14)
Learning and Sustainability (ICTD’15)Art and Craft (DIS’14)
Values in Repair (CHI’16)
Learning and Sustainability (ICTD’15)Art and Craft (DIS’14)
Values in Repair (CHI’16) Privacy in Repair (ICTD’16)
New Platform for Sustainable Development
Visibility
Ahmed et al. "Learning to Fix: Knowledge, Collaboration and Mobile Phone Repair in Dhaka,
Bangladesh", ACM ICTD 2015.
Visibility of the Art and Skills in marginalized professions
How much do Indian auto-rickshaw drivers havevoice
over the ride-sharing mobile phone applications?
Ethnography
- Ethno-methodology
- participatory observation
- in-situ interviews
How much do Indian auto-rickshaw drivers havevoice
over the ride-sharing mobile phone applications?
Freedom
ride assignment algorithm
is not transparent
hidden labor and cost
for the drivers
driving experience
is not valued
driver’s voices
are not allowed
How much do Indian auto-rickshaw drivers havevoice
over the ride-sharing mobile phone applications?
Freedom
Making the algorithm
transparent
Making labor visible
Valuing driving experience
Making drivers’ voices
heard
Best Paper Nomination
Ahmed et al., "Peer-to-peer in the workplace: A
view from the road", ACM CHI 2016
Infrastructure
Global forced displacement tops 50 million for first time in post-World War II era.
Infrastructure
Low income countries host over 86% of the world’s refugees.
Hacking Making Repairing
Ahmed et al., "Residual Mobilities: Infrastructural Displacement and Post-Colonial Computing
in Bangladesh", ACM CHI 2015.
Infrastructure
We designed and developed a portable house with the evicted slum dwellers, which
received the “Holcim Sustainable Construction Award, 2014 (Next generation)”
Infrastructure
Access
Voice
Freedom
Visibility
Infrastructure
Access
Voice
Freedom
Visibility
Infrastructure
Projects
Future
Work
Research
Objective and
Approach
Research
Questions
Access
Voice
Freedom
Visibility
Infrastructure
Access
Voice
Freedom
Visibility
Infrastructure
https://sustainabledevelopment.un.org/sdgs
Access
Voice
Freedom
Visibility
Infrastructure
Access
Voice
Freedom
Visibility
Infrastructure
Access
Voice
Freedom
Visibility
Infrastructure
Access
Voice
Freedom
Visibility
Infrastructure
Ongoing and future projects
Extending VOICE to Health Care
Extending VOICE to Health Care
Stigma
Superstition
Extending VOICE to Health Care
Access
Freedom
Infrastructure
Visibility
-Information
-Communication
-Education
-Entertainment
-Community
-School
-Jobs
-Skills
-Art
-Creativity
Stigma
Superstition
Toronto, Canada
Indiana, USA
Dhaka, Bangladesh
Bangalore, India
Toronto, Canada
Indiana, USA
Dhaka, Bangladesh
Bangalore, India
National Institute of Health (NIH), USA
R21 Research Grant Award (top 1%), 2018
Extending VOICE to Refugee Crisis
Extending VOICE to Refugee Crisis
Politics of
Legality
Privacy and Security issues in ICTD
Ahmed et al., “Privacy, Security, and Surveillance in the Global South: A Study of Biometric
Mobile SIM Registration in Bangladesh.", CHI’17
Extending VOICE to Refugee Crisis
Access
Freedom
Infrastructure
Visibility
Access
Infrastructure
Visibility
-fundamental
needs
- long term
needs
-community
building
-respect
-privacy protection
-political right Politics of
Legality
Syrian Refugees
in Toronto
Rohingya Refugees in Bangladesh
Afghan Refugees in Iran
Syrian Refugees in Turkey
Iraqi Refugees in Jordan
Syrian Refugees
in Toronto
Rohingya Refugees in Bangladesh
Afghan Refugees in Iran
Syrian Refugees in Turkey
Iraqi Refugees in Jordan
- NSERC DISCOVERY Grant (2018)
- Connaught New Researcher Award (2018)
Extending VOICE to Environmental Justice
Access
Freedom
Infrastructure
Visibility
Access
Infrastructure
Visibility
-healthy
workspace
-environmental
awareness
-Pollution free
environment Injustice
Montreal, Canada
Dhaka, Bangladesh
Indiana, USA Buffalo, USA
Czech Republic
Montreal, Canada
Dhaka, Bangladesh
Indiana, USA Buffalo, USA
Czech Republic
- Canada Foundation for Innovation - John R. Evans
Leaders Fund (2018)
- Ontario Research Fund (2018)
North America
Steve Jackson Dan Cosley Nicki Dell Steve Easterbrook
Bangladesh
International
Nova Ahmed Mehrab Bin Morshed Maruf Zaber Md. Rashidujjaman Rifat
Daniela Rosner Neha KumarJacki O’Neill Nic Bidwell
Collaborators
Collaborators
Funding Sources
“Development is freedom; both through instrumental and constitutive means.”
- Prof. Amartya Sen (Noble Laureate in Economics)
http://sbankiamo.it/amartya-sen/
“Development is freedom; both through instrumental and constitutive means.”
- Prof. Amartya Sen (Noble Laureate in Economics)
Can provide us with such ?freedom
VOICE
http://sbankiamo.it/amartya-sen/
Thank You
Questions Suggestions Feedback
Syed Ishtiaque Ahmed
Email: ishtiaque@cs.toronto.edu
“Development is freedom; both through instrumental and constitutive means.”
- Prof. Amartya Sen (Noble Laureate in Economics)
Can provide us with such ?freedom
VOICE
http://sbankiamo.it/amartya-sen/

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