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Redesigning Information
Literacy Programs and Its
Effect on Students’
Library Use
European Conference on Information Literacy (ECIL)
Turkey, Istanbul
22-25 October 2013	
  
İlkay	
  Holt	
  &	
  Muhteşem	
  Önder	
  
1	
  
Higher	
  Educa9on	
  in	
  Turkey	
  	
  
¨  189	
  universi9es	
  
¨  62%	
  of	
  them	
  are	
  the	
  state	
  universi9es	
  
¨  52%	
  of	
  the	
  universi9es	
  in	
  Turkey	
  were	
  opened	
  
aGer	
  2006.	
  	
  
¨  There	
  was	
  a	
  major	
  shiG	
  in	
  government	
  policy	
  to	
  
increase	
  the	
  number	
  of	
  universi9es	
  in	
  the	
  country.	
  
¨  Two	
  years	
  aGer,	
  Özyeğin	
  University	
  was	
  opened	
  in	
  
2008	
  in	
  İstanbul.	
  
2	
  
Özyeğin	
  University	
  (ÖzÜ)	
  
¨  A	
  founda9on	
  (not-­‐for-­‐profit)	
  university	
  
¨  Established	
  in	
  2008	
  
¨  4000+	
  students	
  
¨  Both	
  undergraduate	
  and	
  graduate	
  programs	
  
¨  North	
  American	
  approach	
  	
  
¨  English	
  medium	
  university	
  
¨  Prep	
  year	
  –	
  English	
  language	
  immersion	
  	
  
	
  
ÖzÜ	
  Library	
  
¨  «High	
  tech»	
  «high	
  touch»	
  library	
  
¨  User-­‐oriented	
  services	
  
¨  Offering	
  collabora9ve	
  work	
  spaces	
  
¨  Suppor9ng	
  users’	
  research,	
  teaching	
  and	
  learning	
  needs	
  
¨  85%	
  of	
  the	
  collec9on	
  is	
  electronically	
  available	
  
4	
  
Student	
  Engagement	
  
¨  Student	
  engagement	
  is	
  about	
  	
  the	
  rela9onship	
  that	
  the	
  ins9tu9on	
  has	
  
with	
  its	
  students.	
  It	
  is	
  considered	
  as	
  one	
  of	
  the	
  most	
  cri9cal	
  aspects	
  of	
  
universi9es’	
  strategic	
  goals	
  in	
  order	
  to	
  retain	
  their	
  compe99ve	
  edge.	
  	
  
¨  Australian	
  Council	
  of	
  Research	
  (ACER)	
  states	
  that	
  ‘All	
  aspects	
  of	
  student	
  
engagement	
  are	
  posi9vely	
  related	
  to	
  students’	
  overall	
  sa9sfac9on	
  with	
  
university	
  study.	
  More	
  engaged	
  learners	
  are	
  more	
  sa9sfied,	
  and	
  vice	
  
versa.’	
  
¨  The	
  university	
  pays	
  agen9on	
  not	
  only	
  to	
  research	
  produc9vity,	
  
publica9ons,	
  grants	
  and	
  quality	
  of	
  teaching,	
  but	
  also	
  focus	
  on	
  enhancing	
  	
  	
  
student	
  experience,	
  learning	
  and	
  graduate	
  outcomes.	
  
¨  The	
  university	
  libraries	
  to	
  collaborate	
  with	
  faculty	
  and	
  university	
  
administra9on	
  by	
  encouraging	
  students	
  to	
  get	
  involved	
  and	
  urging	
  them	
  
to	
  construc9vely	
  par9cipate	
  in	
  their	
  learning.	
  Therefore,	
  informa9on	
  
literacy	
  programs	
  are	
  part	
  of	
  student	
  engagement	
  process	
  within	
  the	
  
higher	
  educa9on	
  ins9tu9ons.	
  	
  
	
  
5	
  
Informa9on	
  Literacy	
  Programs	
  
¤  SCOLA	
  (curriculum	
  integrated)	
  
n  Based	
  on	
  the	
  English	
  level	
  and	
  requirements	
  	
  
¤  Course	
  specific	
  (syllabus	
  integrated)	
  
n  ENG	
  101-­‐102	
  	
  
n  BUS	
  101-­‐102	
  (UG)	
  
n  Sectoral	
  Solu9ons	
  Program	
  (UG)	
  
¤  Orienta9ons	
  
n  MBA	
  &	
  MA	
  &	
  MSc	
  &	
  PhD	
  	
  
n  Faculty	
  visits	
  
¤  Sign-­‐up	
  sessions	
  
n  Student	
  Development	
  Workshops	
  
6	
  
Surveying	
  SCOLA	
  Students-­‐2012	
  
•  All	
  first	
  year	
  students	
  enrolled	
  in	
  English	
  language	
  classes	
  
•  Beginning	
  of	
  spring	
  term	
  in	
  collabora9on	
  with	
  SCOLA	
  faculty	
  
•  57%	
  response	
  rate	
  
•  The	
  survey	
  aims:	
   	
  	
  
•  What	
  kind	
  of	
  experience,	
  if	
  any,	
  did	
  the	
  students	
  have	
  with	
  libraries,	
  
informa9on	
  resources	
  and	
  research	
  prior	
  to	
  coming	
  to	
  OzU?	
  
•  What	
  were	
  the	
  students’	
  percep5ons	
  of	
  libraries	
  and	
  informa9on	
  
resources	
  prior	
  to	
  coming	
  to	
  OzU	
  and	
  at	
  the	
  beginning	
  of	
  the	
  second	
  
term	
  at	
  the	
  University?	
  
•  How	
  did	
  the	
  students’	
  rate	
  their	
  own	
  competency	
  in	
  using	
  informa9on	
  
resources	
  prior	
  to	
  coming	
  to	
  OzU	
  and	
  at	
  the	
  beginning	
  of	
  the	
  second	
  
term	
  at	
  the	
  University?	
  
Source: Gulcin Cribb and Ilkay Holt (2012) Student Engagement and Library Use: An Examination of Attitudes Towards Use of Libraries and
Information Amongst Undergraduate Students at a Turkish University Library, http://docs.lib.purdue.edu/iatul/2012/papers/22.
Findings	
  
¨  Comparing	
  to	
  their	
  high	
  school	
  9mes	
  
¤  increased	
  use	
  of	
  e-­‐resources	
  	
  
¤  slight	
  decline	
  in	
  selec9ng	
  the	
  web	
  as	
  the	
  star9ng	
  point	
  
for	
  research	
  compared	
  to	
  the	
  figures	
  whilst	
  at	
  high	
  
school	
  (80.3%	
  at	
  high	
  school	
  and	
  71.5%	
  at	
  the	
  
university)	
  
¤  appearance	
  of	
  the	
  ‘ask	
  a	
  librarian’	
  op9on	
  	
  
¤  transi9on	
  from	
  dependency	
  on	
  their	
  own	
  resources	
  to	
  
increased	
  	
  usage	
  of	
  library	
  resources	
  
	
  
Source: Gulcin Cribb and Ilkay Holt (2012) Student Engagement and Library Use: An Examination of Attitudes Towards Use of Libraries and
Information Amongst Undergraduate Students at a Turkish University Library, http://docs.lib.purdue.edu/iatul/2012/papers/22.
Curriculum	
  Change	
  in	
  2012-­‐13	
  
¨  Changing	
  learning	
  porrolio	
  in	
  SCOLA	
  
¨  Finding	
  ar9cle	
  not	
  required	
  
¨  Academic	
  wri9ng	
  not	
  required	
  
¨  Reflec9on	
  on	
  the	
  content	
  design	
  of	
  SCOLA	
  library	
  
sessions	
  
¤  2	
  type	
  of	
  library	
  session	
  instead	
  of	
  having	
  it	
  every	
  
module.	
  	
  
¤  1st	
  as	
  introductory	
  session	
  to	
  the	
  library	
  in	
  every	
  level	
  
¤  2nd	
  includes	
  search	
  techniques,	
  reference	
  e-­‐
resources.	
  Finding	
  ar9cle	
  was	
  only	
  given	
  in	
  upper	
  
levels.	
  
9	
  
Surveying	
  SCOLA	
  Students-­‐2013	
  
¨  The	
  same	
  survey	
  conducted	
  in	
  spring	
  2013	
  
¨  47%	
  response	
  rate	
  
¨  Decline	
  in	
  awareness	
  and	
  percep9on	
  of	
  the	
  library	
  
¨  Findings	
  comparing	
  to	
  2012	
  survey	
  
¤  73%	
  decrease	
  in	
  using	
  in	
  e-­‐resources	
  	
  
¤  79%	
  decrease	
  in	
  consul9ng	
  librarians	
  	
  
¤  10%	
  decrease	
  in	
  ability	
  to	
  find	
  journals	
  	
  
¤  13%	
  decrease	
  in	
  ability	
  to	
  find	
  databases	
  	
  
¤  23%	
  decrease	
  in	
  ability	
  in	
  how	
  to	
  use	
  library	
  resources	
  	
  
10	
  
Reflec9on	
  in	
  Usage	
  Sta9s9cs	
  
11	
  
(Jan-­‐Aug	
  /8	
  months	
  average) 2012 2013 %
Academic	
  Search	
  Complete	
   2803 1626 -­‐72%
Credo	
  Reference	
   1762 1091 -­‐62%
ELL	
  Reference	
  Center 42 4 -­‐950%
ESL-­‐	
  subject	
  guide 457 75 -­‐509%
Euromonitor 3229 3061 -­‐5%
Fac9va 1991 86 -­‐2215%
Redesining	
  the	
  IL	
  Programs	
  
¤  SCOLA	
  (curriculum	
  integrated)	
  
n  LIB	
  101:	
  Introductory	
  sessions	
  on	
  every	
  module	
  
¤  Course	
  specific	
  (syllabus	
  integrated)	
  
n  ENG	
  101-­‐102	
  	
  
n  BUS	
  101-­‐102	
  	
  
n  Sectoral	
  Solu9ons	
  Programs	
  
n  SEC	
  401	
  	
  
¤  Collabora9on	
  with	
  non-­‐academic	
  units	
  
n  Student	
  Development	
  Workshops	
  (Sing-­‐up	
  sessions)	
  
n  Evalua9ng	
  Internet	
  Resources:	
  Criteria	
  and	
  Tools	
  
n  Advance	
  Use	
  of	
  Library	
  Resources	
  	
  
n  How	
  to	
  Cite	
  resources	
  
12	
  
Conclusion	
  
¨  Turkish	
  youth	
  come	
  from	
  different	
  background,	
  different	
  library	
  
culture	
  to	
  the	
  university.	
  Therefore	
  they	
  all	
  need	
  different	
  level	
  
of	
  library	
  instruc9on	
  but	
  usually	
  an	
  introduc9on	
  to	
  the	
  basics	
  of	
  
a	
  university	
  library	
  is	
  needed.	
  	
  
¨  IL	
  skills	
  has	
  to	
  be	
  taken	
  account	
  not	
  just	
  for	
  academic	
  purpose	
  
but	
  also	
  a	
  life	
  long	
  learning	
  needs	
  by	
  academics.	
  	
  
¨  Requirements	
  within	
  the	
  curriculum	
  and	
  syllabus	
  iden9fy	
  how	
  
student	
  approach	
  to	
  the	
  library	
  and	
  library	
  resources.	
  	
  
¨  Awareness	
  of	
  instructors	
  and	
  faculty	
  about	
  the	
  library	
  services	
  
and	
  resources	
  make	
  a	
  difference	
  on	
  the	
  usage	
  of	
  the	
  library.	
  	
  
¨  Librarians’	
  proac9vity	
  make	
  a	
  difference	
  on	
  how	
  faculty	
  design	
  
their	
  curriculum	
  and	
  syllabus	
  
13	
  
The	
  Way	
  Forward	
  
¨  The	
  awareness,	
  the	
  percep9on	
  and	
  the	
  usage	
  will	
  
be	
  monitored	
  in	
  2014	
  and	
  the	
  redesigned	
  
programs	
  will	
  be	
  re-­‐evaluated.	
  	
  
¨  Credit	
  course	
  is	
  considered	
  for	
  the	
  coming	
  years.	
  
Just	
  in	
  9me	
  vs.	
  just	
  in	
  case	
  approach	
  to	
  the	
  IL	
  
programmes	
  create	
  an	
  hesita9on	
  in	
  this	
  mager.	
  	
  
14	
  

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Redesigning Information Literacy Programs and Its Effect on Students’ Library Use

  • 1. Redesigning Information Literacy Programs and Its Effect on Students’ Library Use European Conference on Information Literacy (ECIL) Turkey, Istanbul 22-25 October 2013   İlkay  Holt  &  Muhteşem  Önder   1  
  • 2. Higher  Educa9on  in  Turkey     ¨  189  universi9es   ¨  62%  of  them  are  the  state  universi9es   ¨  52%  of  the  universi9es  in  Turkey  were  opened   aGer  2006.     ¨  There  was  a  major  shiG  in  government  policy  to   increase  the  number  of  universi9es  in  the  country.   ¨  Two  years  aGer,  Özyeğin  University  was  opened  in   2008  in  İstanbul.   2  
  • 3. Özyeğin  University  (ÖzÜ)   ¨  A  founda9on  (not-­‐for-­‐profit)  university   ¨  Established  in  2008   ¨  4000+  students   ¨  Both  undergraduate  and  graduate  programs   ¨  North  American  approach     ¨  English  medium  university   ¨  Prep  year  –  English  language  immersion      
  • 4. ÖzÜ  Library   ¨  «High  tech»  «high  touch»  library   ¨  User-­‐oriented  services   ¨  Offering  collabora9ve  work  spaces   ¨  Suppor9ng  users’  research,  teaching  and  learning  needs   ¨  85%  of  the  collec9on  is  electronically  available   4  
  • 5. Student  Engagement   ¨  Student  engagement  is  about    the  rela9onship  that  the  ins9tu9on  has   with  its  students.  It  is  considered  as  one  of  the  most  cri9cal  aspects  of   universi9es’  strategic  goals  in  order  to  retain  their  compe99ve  edge.     ¨  Australian  Council  of  Research  (ACER)  states  that  ‘All  aspects  of  student   engagement  are  posi9vely  related  to  students’  overall  sa9sfac9on  with   university  study.  More  engaged  learners  are  more  sa9sfied,  and  vice   versa.’   ¨  The  university  pays  agen9on  not  only  to  research  produc9vity,   publica9ons,  grants  and  quality  of  teaching,  but  also  focus  on  enhancing       student  experience,  learning  and  graduate  outcomes.   ¨  The  university  libraries  to  collaborate  with  faculty  and  university   administra9on  by  encouraging  students  to  get  involved  and  urging  them   to  construc9vely  par9cipate  in  their  learning.  Therefore,  informa9on   literacy  programs  are  part  of  student  engagement  process  within  the   higher  educa9on  ins9tu9ons.       5  
  • 6. Informa9on  Literacy  Programs   ¤  SCOLA  (curriculum  integrated)   n  Based  on  the  English  level  and  requirements     ¤  Course  specific  (syllabus  integrated)   n  ENG  101-­‐102     n  BUS  101-­‐102  (UG)   n  Sectoral  Solu9ons  Program  (UG)   ¤  Orienta9ons   n  MBA  &  MA  &  MSc  &  PhD     n  Faculty  visits   ¤  Sign-­‐up  sessions   n  Student  Development  Workshops   6  
  • 7. Surveying  SCOLA  Students-­‐2012   •  All  first  year  students  enrolled  in  English  language  classes   •  Beginning  of  spring  term  in  collabora9on  with  SCOLA  faculty   •  57%  response  rate   •  The  survey  aims:       •  What  kind  of  experience,  if  any,  did  the  students  have  with  libraries,   informa9on  resources  and  research  prior  to  coming  to  OzU?   •  What  were  the  students’  percep5ons  of  libraries  and  informa9on   resources  prior  to  coming  to  OzU  and  at  the  beginning  of  the  second   term  at  the  University?   •  How  did  the  students’  rate  their  own  competency  in  using  informa9on   resources  prior  to  coming  to  OzU  and  at  the  beginning  of  the  second   term  at  the  University?   Source: Gulcin Cribb and Ilkay Holt (2012) Student Engagement and Library Use: An Examination of Attitudes Towards Use of Libraries and Information Amongst Undergraduate Students at a Turkish University Library, http://docs.lib.purdue.edu/iatul/2012/papers/22.
  • 8. Findings   ¨  Comparing  to  their  high  school  9mes   ¤  increased  use  of  e-­‐resources     ¤  slight  decline  in  selec9ng  the  web  as  the  star9ng  point   for  research  compared  to  the  figures  whilst  at  high   school  (80.3%  at  high  school  and  71.5%  at  the   university)   ¤  appearance  of  the  ‘ask  a  librarian’  op9on     ¤  transi9on  from  dependency  on  their  own  resources  to   increased    usage  of  library  resources     Source: Gulcin Cribb and Ilkay Holt (2012) Student Engagement and Library Use: An Examination of Attitudes Towards Use of Libraries and Information Amongst Undergraduate Students at a Turkish University Library, http://docs.lib.purdue.edu/iatul/2012/papers/22.
  • 9. Curriculum  Change  in  2012-­‐13   ¨  Changing  learning  porrolio  in  SCOLA   ¨  Finding  ar9cle  not  required   ¨  Academic  wri9ng  not  required   ¨  Reflec9on  on  the  content  design  of  SCOLA  library   sessions   ¤  2  type  of  library  session  instead  of  having  it  every   module.     ¤  1st  as  introductory  session  to  the  library  in  every  level   ¤  2nd  includes  search  techniques,  reference  e-­‐ resources.  Finding  ar9cle  was  only  given  in  upper   levels.   9  
  • 10. Surveying  SCOLA  Students-­‐2013   ¨  The  same  survey  conducted  in  spring  2013   ¨  47%  response  rate   ¨  Decline  in  awareness  and  percep9on  of  the  library   ¨  Findings  comparing  to  2012  survey   ¤  73%  decrease  in  using  in  e-­‐resources     ¤  79%  decrease  in  consul9ng  librarians     ¤  10%  decrease  in  ability  to  find  journals     ¤  13%  decrease  in  ability  to  find  databases     ¤  23%  decrease  in  ability  in  how  to  use  library  resources     10  
  • 11. Reflec9on  in  Usage  Sta9s9cs   11   (Jan-­‐Aug  /8  months  average) 2012 2013 % Academic  Search  Complete   2803 1626 -­‐72% Credo  Reference   1762 1091 -­‐62% ELL  Reference  Center 42 4 -­‐950% ESL-­‐  subject  guide 457 75 -­‐509% Euromonitor 3229 3061 -­‐5% Fac9va 1991 86 -­‐2215%
  • 12. Redesining  the  IL  Programs   ¤  SCOLA  (curriculum  integrated)   n  LIB  101:  Introductory  sessions  on  every  module   ¤  Course  specific  (syllabus  integrated)   n  ENG  101-­‐102     n  BUS  101-­‐102     n  Sectoral  Solu9ons  Programs   n  SEC  401     ¤  Collabora9on  with  non-­‐academic  units   n  Student  Development  Workshops  (Sing-­‐up  sessions)   n  Evalua9ng  Internet  Resources:  Criteria  and  Tools   n  Advance  Use  of  Library  Resources     n  How  to  Cite  resources   12  
  • 13. Conclusion   ¨  Turkish  youth  come  from  different  background,  different  library   culture  to  the  university.  Therefore  they  all  need  different  level   of  library  instruc9on  but  usually  an  introduc9on  to  the  basics  of   a  university  library  is  needed.     ¨  IL  skills  has  to  be  taken  account  not  just  for  academic  purpose   but  also  a  life  long  learning  needs  by  academics.     ¨  Requirements  within  the  curriculum  and  syllabus  iden9fy  how   student  approach  to  the  library  and  library  resources.     ¨  Awareness  of  instructors  and  faculty  about  the  library  services   and  resources  make  a  difference  on  the  usage  of  the  library.     ¨  Librarians’  proac9vity  make  a  difference  on  how  faculty  design   their  curriculum  and  syllabus   13  
  • 14. The  Way  Forward   ¨  The  awareness,  the  percep9on  and  the  usage  will   be  monitored  in  2014  and  the  redesigned   programs  will  be  re-­‐evaluated.     ¨  Credit  course  is  considered  for  the  coming  years.   Just  in  9me  vs.  just  in  case  approach  to  the  IL   programmes  create  an  hesita9on  in  this  mager.     14