The document discusses transformation in multichannel retail. It covers existential pressures on retailers, the need for transformation, and the concept of "TotalRetail". It also references various websites and publications related to ecommerce, online marketplaces, and retail analytics. Key topics include dynamic pricing, supply chain and logistics challenges, curation and authenticity, and using failure as part of success. The document provides copyright information and concludes by thanking the audience and listing related websites and social media accounts.

1. COPYRIGHT ianjindal.com and InternetRetailing.net Melbourne, May 2016
Transformation in Multichannel Retail
Ian Jindal, Editor in Chief, InternetRetailing

2. COPYRIGHT ianjindal.com and InternetRetailing.net Melbourne, May 2016
20 minutes on…
1. Existential Pressures
2. Transformation
3. TotalRetail

3. COPYRIGHT ianjindal.com and InternetRetailing.net Melbourne, May 2016
h"p://internetretailing.net/ireu
h"p://internetretailing.net/iruk/
www.internetretailing.net/IRUK
The UK’s top ecommerce and cross-channel retailers
InternetRetailing
UK Top500 2016
InternetRetailing and the Top500
IRUK and IREU

4. COPYRIGHT ianjindal.com and InternetRetailing.net Melbourne, May 2016
Europe at a glance
EEA and Switzerland

5. COPYRIGHT ianjindal.com and InternetRetailing.net Melbourne, May 2016
303 Billion visits.
41% go to two properties.
COPYRIGHT ianjindal.com and InternetRetailing.net Mumbai, 25 February 2015

6. COPYRIGHT ianjindal.com and InternetRetailing.net Melbourne, May 2016
http://www.bvoh.de/overview-of-online-marketplaces-across-europe/

7. COPYRIGHT ianjindal.com and InternetRetailing.net Melbourne, May 2016
Markeplaces

8. COPYRIGHT ianjindal.com and InternetRetailing.net Melbourne, May 2016
Brands

9. COPYRIGHT ianjindal.com and InternetRetailing.net Melbourne, May 2016
Dynamic Pricing Index (with Wiser)
different next year, reflecting new benchmarks in
performance in a competitive industry. Get in touch
with your ideas for what should be included in the
basket of strategic or innovative techniques and
services for 2017 via research@internetretailing.net
or tweet @etail with #IRUK500.
www.internetretailing.net/IRUK
Amazon
100%
0%
this reflects discounting or clearance of last
season’s most popular lines is a question we’ll
carry forward. While a spot measurement is
interesting it is only by monitoring the changes’
frequency and amplitude over time that we
can create a picture of a retailer’s dynamic and
competitive pricing position.
This will form the monthly Dynamic Pricing
Index, as we explain on page 29.
220%
Disney
Store
Very
Schuh
Argos
W
aterstones
Asos
Trespass
36% 80%71% 114% 172%142% 209%
Price comparison index
Prices compared with Amazon for the 100
most popular products on retailers’ websites
IRUK 2016

10. COPYRIGHT ianjindal.com and InternetRetailing.net Melbourne, May 2016
https://pixabay.com/static/uploads/photo/2014/10/10/11/00/pig-483242_960_720.jpg

11. COPYRIGHT ianjindal.com and InternetRetailing.net Melbourne, May 2016
S O L D
Supply Chain
Operations
Logistics
Delivery
www.edelivery.net

12. COPYRIGHT ianjindal.com and InternetRetailing.net Melbourne, May 2016

13. COPYRIGHT ianjindal.com and InternetRetailing.net Melbourne, May 2016
Curation and Authenticity
http://anthonyfrasier.com/2016/01/fake-it-til-you-make-it-the-art-of-p re-selling/

14. COPYRIGHT ianjindal.com and InternetRetailing.net Melbourne, May 2016
Failure as part of
success

15. COPYRIGHT ianjindal.com and InternetRetailing.net Melbourne, May 2016
Inside out

16. COPYRIGHT ianjindal.com and InternetRetailing.net Melbourne, May 2016
KPI

17. COPYRIGHT ianjindal.com and InternetRetailing.net Melbourne, May 2016
TOTAL RETAIL™

18. COPYRIGHT ianjindal.com and InternetRetailing.net Melbourne, May 2016
Thank you
• www.ianjindal.com
• ian@jindal.net
• @ianjindal
• www.internetretailing.net
• www.edelivery.net
• www.eseller.net
• www.tamebay.com
• @etail