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© 2013 IFS
PER CHRISTIAN BAKKE
BBA | SCANDINAVIAN PRODUCT MANAGER
IFS SCANDINAVIA
Skysstasjonen 11, 1371 Asker, NORWAY
Tel + 47 66 90 73 00. Fax + 47 66 90 73 01.
Mobile + 47 90 55 92 73
Per.Christian.Bakke@ifsworld.com|www.IFSWORLD.com
COLLABORATIVE DEVELOPMENT
Customer collaborative development—a key to success!
FIND OUT MORE ABOUT CUSTOMER COLLABORATIVE DEVELOPMENT, AND SEE SOME
INTERESTING EXAMPLES WHERE CUSTOMERS AND IFS HAVE WORKED TOGETHER
TO CREATE NEW IFS APPLICATIONS FUNCTIONALITY!

4

CUSTOMER COLLABORATIVE DEVELOPMENT – A KEY TO SUCCESS!
© 2013 IFS
AGENDA

CUSTOMER COLLABORATIVE DEVELOPMENT
What is collaboration development?
Agile development
Examples of collaboration development

5

CUSTOMER COLLABORATIVE DEVELOPMENT – A KEY TO SUCCESS!
© 2013 IFS
COLLABORATIVE DEVELOPMENT

COLLABORATION VS EARLY ADOPTERS

Early
Involvement

Late
Involvement

Quality and
Stability

New Signings
6

Fit for Purpose
Existing
Customers

New Signings

Existing
Customers

CUSTOMER COLLABORATIVE DEVELOPMENT – A KEY TO SUCCESS
© 2013 IFS
PURPOSE AND BENEFITS

PRODUCT

FIT FOR PURPOSE
TIME TO MARKET
QUALITY
PRODUCT OUTPUT
AGILE
7

CUSTOMER COLLABORATIVE DEVELOPMENT – A KEY TO SUCCESS!
© 2013 IFS
PURPOSE AND BENEFITS

COLLABORATION AND MOTIVATION

COLLABORATION—WORK TOGETHER!
MEET CUSTOMERS
UNDERSTAND REQUIREMENTS
UNDERSTAND BUSINESS
QUALIFIERS

SOLUTION PERSPECTIVE
Agile methodology is accepted by stakeholders
Control of versions, customizations and technology
Solves the customer requirement
Core solution
In line with IFS’ and the region’s business plan
Candidate for core
In line with product roadmap and strategic direction
9

CUSTOMER COLLABORATIVE DEVELOPMENT – A KEY TO SUCCESS!
© 2013 IFS
COLLABORATION
The right number of customers
Limited number of projects
Accepted project timeframe
Core team with clear mandate
Resource availability from stakeholders
10

CUSTOMER COLLABORATIVE DEVELOPMENT –A KEY TO SUCCESS!
© 2013 IFS
PLAN BASED
DEVELOPMENT

AGILE
DEVELOPMENT

CUSTOMER NEED

CUSTOMER NEED

FEEDBACK
TEST

DEVELOPMENT
TEST – FEEDBACK – PRIORITIZE

DEVELOPMENT
DEVELOPMENT

TEST – FEEDBACK – PRIORITIZE

DEVELOPMENT

SPECIFICATION BASED ON
CUSTOMER NEEDS

SPECIFICATION BASED ON
CUSTOMER NEEDS

PRIORITIZED FROM ”MUST
HAVE” TO ”NICE TO HAVE”

11

CUSTOMER COLLABORATIVE DEVELOPMENT – A KEY TO SUCCESS!
© 2013 IFS
COMPANY GROUP
CONSOLIDATION
COMPANY GROUP CONSOLIDATION

NEW ADDITIONAL FUNCTIONALITY

Requirements from Maersk Drilling and Maersk Supply
Service have been driving the functional development
for the new IFS Group Consolidation module.
For businesses like Maersk a great level of flexibility is needed for consolidation
Support for partially owned subsidiaries and the different consolidation
methods related to the level of ownership or control
Support for changes in the corporate structure
Support for alternative corporate structures, not always equal to the legal
structure or according to management and responsibility structure
Automatic handling of internal trade elimination
13

CUSTOMER COLLABORATIVE DEVELOPMENT – A KEY TO SUCCESS!
© 2013 IFS
IFS CONSOLIDATION

EXISTING SOLUTION—IFS COMPANY CONSOLIDATION
Focused on supporting simpler scenarios and small company structures
Limitations:
Single consolidation structure
No automated support for partial ownership eliminations
Several steps to do consolidation
Complex structure for managing elimination of intercompany balances
Based on period balances
Low flexibility to support changes
Limited traceability

14

IFS GROUP CONSOLIDATION
© 2013 IFS
COMPANY GROUP CONSOLIDATION

NEW SOLUTION

MULTI-COMPANY OPERATIONS:
Several companies involved in the operations for one individual site
Complex company structure:
Many companies
Partial ownerships
Structure changes
FLEXIBILITY WITH OPERATIONAL CONSOLIDATION:
Separate from group reporting requirements and limitations
15

IFS GROUP CONSOLIDATION
© 2013 IFS
SOLUTION

FOCUS—GROUP CONSOLIDATIONS
Focus on operational consolidation
Increased flexibility
Automated processes
Increased traceability
Based on accumulated balances

16

IFS GROUP CONSOLIDATION
© 2013 IFS
SOLUTION

SOLUTION—CONSOLIDATED ACCOUNTS
KEEP EXISTING FUNCTIONALITY INTACT:
Named Company Consolidation
Use area—branch office consolidation
NEW CONSOLIDATION FUNCTIONALITY:
Named Group Consolidation
Implemented in parallel

17

IFS GROUP CONSOLIDATION
© 2013 IFS
TRADE AND LOGISTICS
TRADE AND LOGISTICS EXTENSION

EARLY ADAPTOR
OPERATIONS:
TURNOVER:
INDUSTRY
CUSTOMER SINCE
VERSION
NUMBER OF USERS

19

1,400 dedicated
employees in 40
locations worldwide
SEK 4.1 billion
HiTec Manufacturing
1994
IFS Applications 8
375 users

TRADE AND LOGISTICS
© 2013 IFS
OUTBOUND LOGISTICS

OVERVIEW

Improved customer order routes and delivery date
planning
New shipment type to allow configurable, automatic
processing of shipments
Storage zones and warehouse routes for efficient
putaway and picking
Consolidated shipment to group shipments into
departures and model transport capacity

20

TRADE AND LOGISTICS
© 2013 IFS
HANDLING UNITS

OVERVIEW

Handling unit structure on shipments without old
limitations
Use packaging instructions to automatically generate
handling unit structures
Predefined packing instruction by part, customer order
etc.
Handling unit structure on shipment
Manually connect shipment lines to HU
Create HU structure on shipment using packing
instruction
Generate barcodes (SSCC) for HUs on a shipment
21

TRADE AND LOGISTICS
© 2013 IFS
CUSTOMER RETURNS

OVERVIEW

Miscellaneous RMA improvements
Return of direct delivery to external supplier
Return of direct delivery to internal supplier
Sales site and supply site are in the same
company
Sales site and supply site in different
companies
Return to another site within the same
company—independent of supply code
22

TRADE AND LOGISTICS
© 2013 IFS
WAREHOUSE
DATA
COLLECTION
WAREHOUSE DATA COLLECTION

EARLY ADAPTOR
OPERATIONS:

Division Finnveden
Metal Structures
800 employees

TURNOVER:
INDUSTRY
CUSTOMER SINCE
VERSION
NUMBER OF USERS

SEK 1.24 billion
Manuf. Automotive
2000
IFS Applications 8
200

24

WAREHOUSE DATA COLLECTION
© 2013 IFS
IFS WAREHOUSE DATA COLLECTION

THE CHALLENGE

Simple & robust—zero training, zero errors
Meets customer needs by configuration
Includes transactions library
Quick time to value & global support
Support for multiple client platforms
Future-proof—evolve with the ERP

25

WAREHOUSE DATA COLLECTION
© 2013 IFS
IFS WAREHOUSE DATA COLLECTION

THE RESULT

26

WAREHOUSE DATA COLLECTION
© 2013 IFS
IFS WAREHOUSE DATA COLLECTION

DO IT YOURSELF
Create new
process
configuration

Access to the
configuration

Input Order

Data that can
be entered in
the process

List of Values

Default &
Fixed Values

Connect
extra
information

27

Loop Start

WAREHOUSE DATA COLLECTION
© 2013 IFS
SUMMARY
COLLABORATIVE DEVELOPMENT

HIGH QUALITY

THE RESULT!

Product tested through a number of phases

CUSTOMER COLLABORATIVE DEVELOPMENT – A KEY TO SUCCESS!
WAREHOUSE EFFICIENCY OUT OF THE BOX

TUESDAY 11:45 BREAK OUT SESSION 6

Our ongoing commitment to developing and investing in IFS
Applications 8 warehousing capabilities continues. One of
the latest additions is the new IFS Warehouse Data
Collection solution—for mobility in the warehouse and
beyond. Get to know the product, listen to the success story
of one of our customers and learn how IFS Applications 8
and its latest additions can make a major, positive difference
in your supply chain.

30

WAREHOUSE DATA COLLECTION
© 2013 IFS
TRADE & LOGISTICS GET YOUR BUSINESS MOVING
WEDNESDAY 10:45 BREAK-OUT SESSIONS 9

With distribution-intensive businesses firmly in
mind, we are proud to present the recently
released Trade & Logistics solution. Designed as
an add-on to IFS Applications 8, this new package
includes a brand new shipment process for
efficient outbound logistics, as well as enhanced
multi-site order management and customer
returns processes. In this session you will get the
opportunity to learn how these new capabilities
can help improve your business.
31

TRADE AND LOGISTICS
© 2013 IFS
EARLY ADOPTER PROGRAM - CUSTOMER CASES
WEDNESDAY 14:00 BREAK-OUT SESSIONS #11
Do you want to be an early adopter? Early adopter
programs are part of IFS agile development
methodology. Invited customers are the first to benefit
from new functions and features in new releases,
working closely with IFS R&D to evaluate quality and
functionality so as to create the best end product
possible. Find out more about the early adopter
program for IFS Applications 9 and listen to three
customers, VBG, Teracom and Remmele Engineering
share their experiences of being early adopters.
32

TRADE AND LOGISTICS
© 2013 IFS
THANK YOU FOR YOUR ATTENTION
www.IFSWORLD.com
THIS DOCUMENT MAY CONTAIN STATEMENTS OF POSSIBLE FUTURE FUNCTIONALITY FOR IFS’S SOFTWARE PRODUCTS AND
TECHNOLOGY. SUCH STATEMENTS OF FUTURE FUNCTIONALITY ARE FOR INFORMATION PURPOSES ONLY AND SHOULD NOT BE
INTERPRETED AS ANY COMMITMENT OR REPRESENTATION. IFS AND ALL IFS PRODUCT NAMES ARE TRADEMARKS OF IFS. THE NAMES
OF ACTUAL COMPANIES AND PRODUCTS MENTIONED HEREIN MAY BE THE TRADEMARKS OF THEIR RESPECTIVE OWNERS.
© 2013 IFS

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Customer collaborative development - a key to success

  • 1.
  • 3. PER CHRISTIAN BAKKE BBA | SCANDINAVIAN PRODUCT MANAGER IFS SCANDINAVIA Skysstasjonen 11, 1371 Asker, NORWAY Tel + 47 66 90 73 00. Fax + 47 66 90 73 01. Mobile + 47 90 55 92 73 Per.Christian.Bakke@ifsworld.com|www.IFSWORLD.com
  • 4. COLLABORATIVE DEVELOPMENT Customer collaborative development—a key to success! FIND OUT MORE ABOUT CUSTOMER COLLABORATIVE DEVELOPMENT, AND SEE SOME INTERESTING EXAMPLES WHERE CUSTOMERS AND IFS HAVE WORKED TOGETHER TO CREATE NEW IFS APPLICATIONS FUNCTIONALITY! 4 CUSTOMER COLLABORATIVE DEVELOPMENT – A KEY TO SUCCESS! © 2013 IFS
  • 5. AGENDA CUSTOMER COLLABORATIVE DEVELOPMENT What is collaboration development? Agile development Examples of collaboration development 5 CUSTOMER COLLABORATIVE DEVELOPMENT – A KEY TO SUCCESS! © 2013 IFS
  • 6. COLLABORATIVE DEVELOPMENT COLLABORATION VS EARLY ADOPTERS Early Involvement Late Involvement Quality and Stability New Signings 6 Fit for Purpose Existing Customers New Signings Existing Customers CUSTOMER COLLABORATIVE DEVELOPMENT – A KEY TO SUCCESS © 2013 IFS
  • 7. PURPOSE AND BENEFITS PRODUCT FIT FOR PURPOSE TIME TO MARKET QUALITY PRODUCT OUTPUT AGILE 7 CUSTOMER COLLABORATIVE DEVELOPMENT – A KEY TO SUCCESS! © 2013 IFS
  • 8. PURPOSE AND BENEFITS COLLABORATION AND MOTIVATION COLLABORATION—WORK TOGETHER! MEET CUSTOMERS UNDERSTAND REQUIREMENTS UNDERSTAND BUSINESS
  • 9. QUALIFIERS SOLUTION PERSPECTIVE Agile methodology is accepted by stakeholders Control of versions, customizations and technology Solves the customer requirement Core solution In line with IFS’ and the region’s business plan Candidate for core In line with product roadmap and strategic direction 9 CUSTOMER COLLABORATIVE DEVELOPMENT – A KEY TO SUCCESS! © 2013 IFS
  • 10. COLLABORATION The right number of customers Limited number of projects Accepted project timeframe Core team with clear mandate Resource availability from stakeholders 10 CUSTOMER COLLABORATIVE DEVELOPMENT –A KEY TO SUCCESS! © 2013 IFS
  • 11. PLAN BASED DEVELOPMENT AGILE DEVELOPMENT CUSTOMER NEED CUSTOMER NEED FEEDBACK TEST DEVELOPMENT TEST – FEEDBACK – PRIORITIZE DEVELOPMENT DEVELOPMENT TEST – FEEDBACK – PRIORITIZE DEVELOPMENT SPECIFICATION BASED ON CUSTOMER NEEDS SPECIFICATION BASED ON CUSTOMER NEEDS PRIORITIZED FROM ”MUST HAVE” TO ”NICE TO HAVE” 11 CUSTOMER COLLABORATIVE DEVELOPMENT – A KEY TO SUCCESS! © 2013 IFS
  • 13. COMPANY GROUP CONSOLIDATION NEW ADDITIONAL FUNCTIONALITY Requirements from Maersk Drilling and Maersk Supply Service have been driving the functional development for the new IFS Group Consolidation module. For businesses like Maersk a great level of flexibility is needed for consolidation Support for partially owned subsidiaries and the different consolidation methods related to the level of ownership or control Support for changes in the corporate structure Support for alternative corporate structures, not always equal to the legal structure or according to management and responsibility structure Automatic handling of internal trade elimination 13 CUSTOMER COLLABORATIVE DEVELOPMENT – A KEY TO SUCCESS! © 2013 IFS
  • 14. IFS CONSOLIDATION EXISTING SOLUTION—IFS COMPANY CONSOLIDATION Focused on supporting simpler scenarios and small company structures Limitations: Single consolidation structure No automated support for partial ownership eliminations Several steps to do consolidation Complex structure for managing elimination of intercompany balances Based on period balances Low flexibility to support changes Limited traceability 14 IFS GROUP CONSOLIDATION © 2013 IFS
  • 15. COMPANY GROUP CONSOLIDATION NEW SOLUTION MULTI-COMPANY OPERATIONS: Several companies involved in the operations for one individual site Complex company structure: Many companies Partial ownerships Structure changes FLEXIBILITY WITH OPERATIONAL CONSOLIDATION: Separate from group reporting requirements and limitations 15 IFS GROUP CONSOLIDATION © 2013 IFS
  • 16. SOLUTION FOCUS—GROUP CONSOLIDATIONS Focus on operational consolidation Increased flexibility Automated processes Increased traceability Based on accumulated balances 16 IFS GROUP CONSOLIDATION © 2013 IFS
  • 17. SOLUTION SOLUTION—CONSOLIDATED ACCOUNTS KEEP EXISTING FUNCTIONALITY INTACT: Named Company Consolidation Use area—branch office consolidation NEW CONSOLIDATION FUNCTIONALITY: Named Group Consolidation Implemented in parallel 17 IFS GROUP CONSOLIDATION © 2013 IFS
  • 19. TRADE AND LOGISTICS EXTENSION EARLY ADAPTOR OPERATIONS: TURNOVER: INDUSTRY CUSTOMER SINCE VERSION NUMBER OF USERS 19 1,400 dedicated employees in 40 locations worldwide SEK 4.1 billion HiTec Manufacturing 1994 IFS Applications 8 375 users TRADE AND LOGISTICS © 2013 IFS
  • 20. OUTBOUND LOGISTICS OVERVIEW Improved customer order routes and delivery date planning New shipment type to allow configurable, automatic processing of shipments Storage zones and warehouse routes for efficient putaway and picking Consolidated shipment to group shipments into departures and model transport capacity 20 TRADE AND LOGISTICS © 2013 IFS
  • 21. HANDLING UNITS OVERVIEW Handling unit structure on shipments without old limitations Use packaging instructions to automatically generate handling unit structures Predefined packing instruction by part, customer order etc. Handling unit structure on shipment Manually connect shipment lines to HU Create HU structure on shipment using packing instruction Generate barcodes (SSCC) for HUs on a shipment 21 TRADE AND LOGISTICS © 2013 IFS
  • 22. CUSTOMER RETURNS OVERVIEW Miscellaneous RMA improvements Return of direct delivery to external supplier Return of direct delivery to internal supplier Sales site and supply site are in the same company Sales site and supply site in different companies Return to another site within the same company—independent of supply code 22 TRADE AND LOGISTICS © 2013 IFS
  • 24. WAREHOUSE DATA COLLECTION EARLY ADAPTOR OPERATIONS: Division Finnveden Metal Structures 800 employees TURNOVER: INDUSTRY CUSTOMER SINCE VERSION NUMBER OF USERS SEK 1.24 billion Manuf. Automotive 2000 IFS Applications 8 200 24 WAREHOUSE DATA COLLECTION © 2013 IFS
  • 25. IFS WAREHOUSE DATA COLLECTION THE CHALLENGE Simple & robust—zero training, zero errors Meets customer needs by configuration Includes transactions library Quick time to value & global support Support for multiple client platforms Future-proof—evolve with the ERP 25 WAREHOUSE DATA COLLECTION © 2013 IFS
  • 26. IFS WAREHOUSE DATA COLLECTION THE RESULT 26 WAREHOUSE DATA COLLECTION © 2013 IFS
  • 27. IFS WAREHOUSE DATA COLLECTION DO IT YOURSELF Create new process configuration Access to the configuration Input Order Data that can be entered in the process List of Values Default & Fixed Values Connect extra information 27 Loop Start WAREHOUSE DATA COLLECTION © 2013 IFS
  • 29. COLLABORATIVE DEVELOPMENT HIGH QUALITY THE RESULT! Product tested through a number of phases CUSTOMER COLLABORATIVE DEVELOPMENT – A KEY TO SUCCESS!
  • 30. WAREHOUSE EFFICIENCY OUT OF THE BOX TUESDAY 11:45 BREAK OUT SESSION 6 Our ongoing commitment to developing and investing in IFS Applications 8 warehousing capabilities continues. One of the latest additions is the new IFS Warehouse Data Collection solution—for mobility in the warehouse and beyond. Get to know the product, listen to the success story of one of our customers and learn how IFS Applications 8 and its latest additions can make a major, positive difference in your supply chain. 30 WAREHOUSE DATA COLLECTION © 2013 IFS
  • 31. TRADE & LOGISTICS GET YOUR BUSINESS MOVING WEDNESDAY 10:45 BREAK-OUT SESSIONS 9 With distribution-intensive businesses firmly in mind, we are proud to present the recently released Trade & Logistics solution. Designed as an add-on to IFS Applications 8, this new package includes a brand new shipment process for efficient outbound logistics, as well as enhanced multi-site order management and customer returns processes. In this session you will get the opportunity to learn how these new capabilities can help improve your business. 31 TRADE AND LOGISTICS © 2013 IFS
  • 32. EARLY ADOPTER PROGRAM - CUSTOMER CASES WEDNESDAY 14:00 BREAK-OUT SESSIONS #11 Do you want to be an early adopter? Early adopter programs are part of IFS agile development methodology. Invited customers are the first to benefit from new functions and features in new releases, working closely with IFS R&D to evaluate quality and functionality so as to create the best end product possible. Find out more about the early adopter program for IFS Applications 9 and listen to three customers, VBG, Teracom and Remmele Engineering share their experiences of being early adopters. 32 TRADE AND LOGISTICS © 2013 IFS
  • 33. THANK YOU FOR YOUR ATTENTION
  • 34. www.IFSWORLD.com THIS DOCUMENT MAY CONTAIN STATEMENTS OF POSSIBLE FUTURE FUNCTIONALITY FOR IFS’S SOFTWARE PRODUCTS AND TECHNOLOGY. SUCH STATEMENTS OF FUTURE FUNCTIONALITY ARE FOR INFORMATION PURPOSES ONLY AND SHOULD NOT BE INTERPRETED AS ANY COMMITMENT OR REPRESENTATION. IFS AND ALL IFS PRODUCT NAMES ARE TRADEMARKS OF IFS. THE NAMES OF ACTUAL COMPANIES AND PRODUCTS MENTIONED HEREIN MAY BE THE TRADEMARKS OF THEIR RESPECTIVE OWNERS. © 2013 IFS