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Social Media for Sports Clubs (Mansfield)
1. Social Media & Comms Skills
Mansfield Sports Club Forum
April 22nd 2013
Ian Wakefield
Chartered Marketer (CIM) and Fellow of CIMSPA
Marketing & Communications for Sport Nottinghamshire CSP and former Business Development Manager at CIMSPA.
2. The landscape is changing!
Movie removed due to MB size
It can be viewed here
http://www.youtube.com/watch?v=tR-
gz3bHHQ0
6. Keyfeatures ofyourwebsite
Easy to find (Consistent with SoMe)
Easy to Navigate
Looks Inspiring
Encourages Interaction
Easy to Contact
Recognisable Branding
Up to date
Analytics
Google Alerts
Encourage Shares and Likes
7. Keyfeatures ofyourwebsite
Show people how useful and
informative it would be to
follow you on Twitter
Make it easy for people to
engage with you on all
Social Media Platforms
8. Branding -Colour Match
PowerPoint's
Newsletters
Social Media Platforms
Emails
Graphs
Surveys
Colorcombos.com (Hex Codes)
http://www.colorcombos.com/index.html
Easycalculation.com (RGB Codes)
http://easycalculation.com/color-coder.php
9. Google Analytics
Understand your website
Who is visiting?
For how long?
How do they find you?
Search terms/words
Desktop/Laptop/Mobile
Who refers for you
What are the trends?
Google Ads
11. Twitter
Branding your page
Go to settings & design
Background
Colour Branding
Header (Settings Profile)
Icon (Logo)
Description
Twitter ID
Spam Messages
Analytics via Sprout Social
12. Twitter
Brand your page
Tweet regularly
Use Tweriod (When)
Schedule withTweetdeck
Use Twilerts
Interact with Tweeps
Follow the right Tweeps
Be Gracious
Be interesting, Pictures, Vids
Use Hashtags
#FF
Make the effort to use UN
MT – Moderated Tweet
Remember starting a tweet with @ means only people following you and the @ will see it!
13. Facebook
Page or Group?
Use branding
Change Cover often
Annotate Cover
Multiple Admin
Encourage Shares
Post links to website
Be interesting
Always Fish where your Fish are!
15. Facebook
Create in PPT save as JPEG
Post Engaging Content
Colour Match
Tag People
Weekly match fixtures
Share with Friends
Time your posts
Competitions for Shares
17. YouTube
Use branding
Film your events
Film your training
Create a channel
Create Playlists
Set links to other SoMe
Best video as a Trailer
18. YouTube
Metatags
• Titles are important
• Content tags too
• YouTube Keywords tool
Thumbnails
• Accurate
• Great ones help
• Website overlays
Before optimisationAfter optimisation
19. Flickr
Buy a Digital Camera
Photo’s of:
Coaches
Training
Venues
Competitions
Social events
Tag your photo’s
Be aware of Safeguarding
Use on Website
Use on Social Media
20. Killer Press Releases
Ian Wakefield
Chartered Marketer (CIM) and Fellow of CIMSPA
Marketing & Communications for Sport Nottinghamshire CSP and former Business Development Manager at CIMSPA.
22. EverybodySomebody,AnybodyandNobody
“There was an important job to be done and Everybody
was asked to do it. Everybody was sure Somebody would
do it. Anybody could have done it, but Nobody did it.
Somebody got angry about that because it was
Everybody's job. Everybody thought Anybody could do it,
but Nobody realized that Everybody wouldn't do it. It
ended up that Everybody blamed Somebody when actually
Nobody asked Anybody.”
Responsibility
23. The Hook/Headlines
Good Press Releases help
with SEO
Use a Good Hook!
First impressions count
Lead with a concept
Be creative
Test your headline
Keep it succinct < 80 Ch
Bold it
Recent examples!
Top International Fencers come to Nottingham
Everyone has to start somewhere – even
Olympians
Nottinghamshire is No 1 for School Games in the
UK
Becky Downie to be Ambassador for School Club
Links in Nottinghamshire
25. Have a rubbish headline
Not Newsworthy
Full of Corporate Speak
Filled with Marketing Speak
Poorly edited, terrible grammar
An Advert
A Sales Pitch
A Promotion
NOT NEWSWORTHY!!
Body of the Press release
Include Stats and Figures
Quotes
Give more detail
Think of your target audience
Reinforce the message
Avoid Jargon
Include Resources
Proof Read, Proof Read!
1 page Max
Good Bad
Remember this is going to people who write for a living!
26. Recap & Conclusion
‘Tell em what you are going to
Tell em. Tell em. Then tell em
what you told em! ‘
Ensure you include ‘About us’
Who to contact
Check links
Publish on your website
Publish by Social Media
27. Create a Circulation List
Find out the Editors name
Invite them to your events
Network when possible
Be gracious
Tuesday Mornings best time
Include Radio & TV
Follow up.
Circulations/Database
Thanks for inviting me to talk to you about Social Media today My Name is Ian Wakefield and I am currently responsible for the Marketing and Communications at Sport Nottinghamshire. I’m also a fellow of CIMSPA and a Chartered Marketer.I will be talking for about 45 minutes and will cover the main elements of Social Media, what works and what doesn’t. I hope by the end of the presentation that you will have picked up a few ‘GOLDEN NUGGETS’ which you can take away with you and improve the way you do Social Media.Please don’t try and do everything I suggest as you would need a full time team of people, but ultimately the more interest and following your Club can generate through not only reputation and word of mouth but also it’s online presence the more likely you are to attract new members.We’re going to start with a short video which gives an incite into how the world has changed in terms of how we communicate/access information within the last few years I hope you enjoy.
Monitoring and Evaluation of a sports scheme at UoN and NTU recently confirmed to me that if young people want to try a new sport or find a club, the first thing they do is google it or go onto YouTUBE.YouTUBE is now the second most popular search engine behind Google – it’s important that your Club has a presence on the web, and as we know how important ‘FIRST IMPRESSIONS’ are it’s important that their experience is a good one.
Not having a website is not an option in todays fast moving environment. Your website is central to your Social Media strategy.You will notice I referred in the film to 40 Mansfield clubs registered on our Club Finder – if yours is not one of them please register it.In the next few slides I’ve given some examples of website options – Ask for feedback!!
For all your online presence try to be consistent with your User name/DomainMake sure it say what you doAnd where you do itUse Google Keyword Search Tool e.g. Football in Nottingham 22,500 searches per monthNottingham Sports 18,500 (Sport Nottingham only (2400)Nottingham Cycling 3600Cycling Nottingham 3600Sports Clubs Nottingham 480Sports Clubs in Nottingham 480Mansfield Athletic Club 720Use the Popular terms in Tags and on your website and your Domain Username if possible.
Twitter feeds can be used for #Hashtags Usernames or Key words caution and monitoring required.
Alternatively download an eyedropper tool
How do you know your Social Media is working?Top Referrers important Monitor where your traffic is coming from Twitter T.co is now our Top Referrer with approx 500 per month but this is building and Facebook now second with 200 from Facebook and 100 from Facebook Mobile
Setting up ! First impressions count
Why not get Twitter Usernames when people join up to the Club so that you can interact with them. Make lists on Twitter.
If you’re part of some sort of society/association/group of individuals linked in some way and you want to create a platform that facilitates a non-hierarchical discussion environment amongst a finite (manageable) number of people then you should look into creating a Group. Facebook Pages (unless admin-only) are public, can be found through search, and anyone can join. You can, however, limit them to being visible in certain countries (and to some extent certain ages) only.Facebook Groups can be public, closed (anyone can find Group, only members see posts) or secret (nobody can find the Group unless added by a member).There are two ways to join Groups – a Facebook friend adds you or you ‘ask to join’ and an admin of the Group accepts your request.Groups don’t allow much branding at all. You get only your profile picture (a small square image), and nothing else.Groups don’t allow other tabs/applications. This means you couldn’t run a competition, or have a contact page, welcome page or anything like that.My experience is that Group posts don’t go to your newsfeed. Instead, you get a ‘notification’ that someone has posted in the group. This can be both good and bad – it’s good because people definitely won’t miss it, no matter how long after you post the content they log onto facebook. Groups allow ‘shared documents’ as well as group chat.Fans of a Page cannot see everyone else who is a fan. Members of a group can see other members of that group.Both Pages and groups can create events, post images, allow commenting/liking, restrict posts to only admins, and create polls.
How many Facebook friends do you have? To put your friend count in perspective, the average user has 130. Facebook's official stats page is full of little gems like this, and more staggering stats, such as the fact that people spend over 500 billion minutes per month on Facebook, while the current active official user count now stands at over 500 million.As far as Facebook the platform goes, over a million websites have integrated with Facebook, and more than 150 million people engage with Facebook on external websites every month.
As of February 2011, YouTube has 490 million unique users worldwide per month, who rack up an estimated 92 billion page views each month. We spend around 2.9 billion hours on YouTube in a month — over 325,000 years. And those stats are just for the main YouTube website — they don't incorporate embedded videos or video watched on mobile devices.Social media-related YouTube stats are just as impressive. YouTube says that on average there are more than 400 tweets per minute containing a YouTube link. Meanwhile, over on Facebook over 150 years worth of YouTube videos are watched every single day.
Customised Thumbnail really make a huge difference but this is only possible if you become a partner – this is possible through the settings area.You must however be in good status on copyright infringements - the more videos and better standing you are in the more features become enabled.In Video Programming allows you to add branding through all your videos and auto link to preferred Video’s
Use flickr to both :Source Photo’s for your website under (Creative Commons) See NGB’sAnd to host your Club Photo’s go pro for £20 for 2 years – unlimited storage /high res downloadsStream to your website.4 Billion Pictures on FlickrThe two main goals of Flickr are:Help people make their content available to people who matter to themEnable new ways of organising photo’s and video.YOU CAN ALSO EDIT IMAGES OF FLICKR VIA PICNIKCREATE SLIDESHOWS & CALENDARS FOR FREENO SOFTWARE REQUIRED.