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Content Marketing


                         Tracking
Monthly Webinar Series
January 20, 2010


Byron White
                         Content
                         Engagement
Chief Idea Officer
Byron[@]ideaLaunch.com


Carol Leaman
CEO
                         and ROI
Carol[@]PostRank.com
How to track and measure content marketing ROI




   Content      Content    Measuring     PostRank
  Marketing    Marketing    Content        CEO
  Revolution     Plan         ROI      Carol Leaman
The
Content
Marketing
Revolution
It’s the art of listening to your customers’
wants and needs.


Listen Up
 Search Box
 Social Media
 Web Analytics
 Keyword Popularity
 Customer Service
 Questionnaires
And the science of delivering content
in a compelling way.



Measurements
Books
Blogs
eBooks
RSS Feeds
Printed Books
Web
Widgets
It’s constantly testing campaigns to learn
what works and what doesn’t.



Prediction Testing
 A/B Testing
 Multivariate Testing
 Eye Track Testing
 Segmentation Testing
 Geo Target Testing
 Usability Testing
And measuring readers’ engagement
and desire for more.



Engagement
Downloads
Time on Page
Action on Page
Repeat Visitation
Send to Friend
Social Bookmark
It’s catching readers orbiting at high
speeds at the right time and place.


Anytime Content
  Applet
  Desktop
  Mobile
  RSS Feeds
  Podcasts
  Social Networks
And engaging them with content on
websites, gadgets and apps.


iPhone Apps
Urban Spoon
Amazon Kindle
Sirius XM
SalesForce.com
Flixter
Fandango
It’s developing a content pipeline to
educate, earn trust and drive sales.



New Sales Pipeline
  Offer Content
  Accumulate Leads
  Score Leads
  Distribute Leads
  Induce Trial
  Score New Activity
  Measure Success
And scoring content engagement to
find out who’s most likely to buy.



SalesForce Scoring
  Free Tool Interaction
  Content Downloads
  Proposal Downloads
  Newsletter Sign Ups
  Widget Interaction
  Customer Logon
The Content Plan
and
SEO Plan
The content marketing plan becomes the
 nerve center for ROI measurement.


Table of Contents
   Scope of Project
   Competitive Research
   Customer Research
   Keyword Research
   SEO Plan
   Content Plan
   Performance Plan
Start by researching the competition with
 the free research tools.

Free Research Tools
   WordVision.com
   SpyFu.com
   Compete.com
   QuantCast.com
   SEOMajestic.com
   Raven-SEO-Tools.com
   Tools.SEOBook.com
   SEOToolSet.com
   LinkVendor.com
   MarketLeap.com
Competitive intelligence helps pinpoint
strength, weakness and opportunity.


             Content Asset          YourSite.com Competitor.com
             Traffic                      A            C
             PPC Spend                    B            A
             Content Portfolio            B            B
             Content Authority            C            B
             Publishing Frequency         D            C
             Social Reach                 F            D
             Social Conversations         F            F
             Testimonials                 A            F
             Partnerships                 B            A
             Internal Links               C            B
             Inbound Links                C            C
             SEO Strength                 A            C
             SEO Performance              B            A
             Testing Methodology          A            B
Find the opportunity to capture organic
mind share and market share.
Create an SEO Plan that balances reader
  interest with search engine appeal.


SEO Plan
  Keyword Universe
  Golden Keywords
  Keyword Silos
  Internal Links
  PPC Price
  Search Volume
  Search Market Share
Use technology to find the hot topics and
keywords for SEO.
Build a large keyword universe to measure
 performance and ROI.


Keyword Universe
 10,000 Keywords
 Long Tail
 Short Tail
 High PPC Price
 High Search Volume
 Recent Up Trends
 Recent Down Trends
 Market Share +-=
Select “golden” keywords for optimization,
SEO and ROI goals.

Golden Keywords
  150 Keywords
  Priority
  Weighted
  1/3 Top 50-100
  1/3 Top 1-50
  1/3 Top >100
  Keyword Silos
  Primary Keywords
  Secondary Keywords
Create category maps featuring primary
and secondary SEO keywords.


Category Map
 Hot Topic
 Primary Keywords
 Secondary Keywords
Create a Content Plan with the right mix of
content assets.

Content Assets
 Articles
 Courseware
 eBooks
 Podcasts
 Printed Books
 Tip Centers
 Webinars
 Whitepapers
 Widgets
 WorkBooks
Find the hot topics for your content plan
   for readers and then the bots.


Content Plan
   Search Box
   Customer Service
   FAQ Popularity
   Social Media
   Customer Surveys
   Site Analytics
   Brand Language
Listen-in to the conversations in the social
 media sphere to find the hot topics.

Social Research Tools
 Search.Twitter.com
 Facebook.com/lexicon/
 ThunderThimble.com
 TechRigy.com
 BlogSearch.Google.com
 BlogPulse.com
 IceRocket.com
 TweetDeck.com
Make scoring content for SEO strength
easy for all your writers.
Infuse your brand with the content you
 publish. And publish it regularly.

Authority Assets
 Speaking Events
 White Papers
 Webinars
 Podcasts
 Books
 Online Courses
 Informational Guides
 Press Releases
Time stamp publishing dates of content for
impact and ROI tracking.
Return on Investment
Tracking
and
Measurement
You can measure ROI in a variety of ways.
Tracking deployment dates of content
assets is the key for measuring ROI.
Track improved monthly listing positions
for content optimization ROI.
Track increased traffic for search
performance ROI.
Track repeat visitation for content
engagement ROI.
Track increased time-on-site for content
stickiness ROI.
Track improved conversion rates for
content testing ROI.
Track increased leads from content
interaction ROI.
Track increased sales from those leads for
actual ROI.
Track decreased user acquisition cost for
actual ROI.
What competitive
 Bonus
intelligence does
 101 Content Marketing
SpyFu offer?
 Tips
Book
Download a PDF version of the 101
Content Marketing Tips book for free!




             ideaLaunch.com/content-marketing-resources
PostRank
CEO
Carol Leaman
Helping Online Publishers Maximize
              Revenue
   http://analytics.postrank.com
         www.postrank.com
Social Web
Engagement
             Creating


             Critiquing


             Chatting


             Collecting


             Clicking
30% year over year engagement
              growth
more participation, more conversations on top 10K
                      sites
On-site
2007: 82%




            Off-site
            2009: 66%
Trackbacks
 2007: 19%




             Chatter
             2009: 29%
Half-life of a new piece of content is 1
hour!
Coupon Code:
http://topblo.gs/7KBahh
http://analytics.postrank.com
Byron White, ideaLaunch
Chief Idea Officer
Twitter: @ByronWhite
                            “Demand and track a
                            measurable return on
Byron[at]ideaLaunch.com
Phone: 617-227-8800 x 201
                            your investment in
Carol Leaman, PostRank
CEO
                            content marketing.”
Carol [at] PostRank.com
Phone: 519-514-0064




                            Let’s Talk.

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Social Engagement of Content - January 2010

  • 1. Content Marketing Tracking Monthly Webinar Series January 20, 2010 Byron White Content Engagement Chief Idea Officer Byron[@]ideaLaunch.com Carol Leaman CEO and ROI Carol[@]PostRank.com
  • 2. How to track and measure content marketing ROI Content Content Measuring PostRank Marketing Marketing Content CEO Revolution Plan ROI Carol Leaman
  • 4. It’s the art of listening to your customers’ wants and needs. Listen Up Search Box Social Media Web Analytics Keyword Popularity Customer Service Questionnaires
  • 5. And the science of delivering content in a compelling way. Measurements Books Blogs eBooks RSS Feeds Printed Books Web Widgets
  • 6. It’s constantly testing campaigns to learn what works and what doesn’t. Prediction Testing A/B Testing Multivariate Testing Eye Track Testing Segmentation Testing Geo Target Testing Usability Testing
  • 7. And measuring readers’ engagement and desire for more. Engagement Downloads Time on Page Action on Page Repeat Visitation Send to Friend Social Bookmark
  • 8. It’s catching readers orbiting at high speeds at the right time and place. Anytime Content Applet Desktop Mobile RSS Feeds Podcasts Social Networks
  • 9. And engaging them with content on websites, gadgets and apps. iPhone Apps Urban Spoon Amazon Kindle Sirius XM SalesForce.com Flixter Fandango
  • 10. It’s developing a content pipeline to educate, earn trust and drive sales. New Sales Pipeline Offer Content Accumulate Leads Score Leads Distribute Leads Induce Trial Score New Activity Measure Success
  • 11. And scoring content engagement to find out who’s most likely to buy. SalesForce Scoring Free Tool Interaction Content Downloads Proposal Downloads Newsletter Sign Ups Widget Interaction Customer Logon
  • 13. The content marketing plan becomes the nerve center for ROI measurement. Table of Contents Scope of Project Competitive Research Customer Research Keyword Research SEO Plan Content Plan Performance Plan
  • 14. Start by researching the competition with the free research tools. Free Research Tools WordVision.com SpyFu.com Compete.com QuantCast.com SEOMajestic.com Raven-SEO-Tools.com Tools.SEOBook.com SEOToolSet.com LinkVendor.com MarketLeap.com
  • 15. Competitive intelligence helps pinpoint strength, weakness and opportunity. Content Asset YourSite.com Competitor.com Traffic A C PPC Spend B A Content Portfolio B B Content Authority C B Publishing Frequency D C Social Reach F D Social Conversations F F Testimonials A F Partnerships B A Internal Links C B Inbound Links C C SEO Strength A C SEO Performance B A Testing Methodology A B
  • 16. Find the opportunity to capture organic mind share and market share.
  • 17. Create an SEO Plan that balances reader interest with search engine appeal. SEO Plan Keyword Universe Golden Keywords Keyword Silos Internal Links PPC Price Search Volume Search Market Share
  • 18. Use technology to find the hot topics and keywords for SEO.
  • 19. Build a large keyword universe to measure performance and ROI. Keyword Universe 10,000 Keywords Long Tail Short Tail High PPC Price High Search Volume Recent Up Trends Recent Down Trends Market Share +-=
  • 20. Select “golden” keywords for optimization, SEO and ROI goals. Golden Keywords 150 Keywords Priority Weighted 1/3 Top 50-100 1/3 Top 1-50 1/3 Top >100 Keyword Silos Primary Keywords Secondary Keywords
  • 21. Create category maps featuring primary and secondary SEO keywords. Category Map Hot Topic Primary Keywords Secondary Keywords
  • 22. Create a Content Plan with the right mix of content assets. Content Assets Articles Courseware eBooks Podcasts Printed Books Tip Centers Webinars Whitepapers Widgets WorkBooks
  • 23. Find the hot topics for your content plan for readers and then the bots. Content Plan Search Box Customer Service FAQ Popularity Social Media Customer Surveys Site Analytics Brand Language
  • 24. Listen-in to the conversations in the social media sphere to find the hot topics. Social Research Tools Search.Twitter.com Facebook.com/lexicon/ ThunderThimble.com TechRigy.com BlogSearch.Google.com BlogPulse.com IceRocket.com TweetDeck.com
  • 25. Make scoring content for SEO strength easy for all your writers.
  • 26. Infuse your brand with the content you publish. And publish it regularly. Authority Assets Speaking Events White Papers Webinars Podcasts Books Online Courses Informational Guides Press Releases
  • 27. Time stamp publishing dates of content for impact and ROI tracking.
  • 29. You can measure ROI in a variety of ways.
  • 30. Tracking deployment dates of content assets is the key for measuring ROI.
  • 31. Track improved monthly listing positions for content optimization ROI.
  • 32. Track increased traffic for search performance ROI.
  • 33. Track repeat visitation for content engagement ROI.
  • 34. Track increased time-on-site for content stickiness ROI.
  • 35. Track improved conversion rates for content testing ROI.
  • 36. Track increased leads from content interaction ROI.
  • 37. Track increased sales from those leads for actual ROI.
  • 38. Track decreased user acquisition cost for actual ROI.
  • 39. What competitive Bonus intelligence does 101 Content Marketing SpyFu offer? Tips Book
  • 40. Download a PDF version of the 101 Content Marketing Tips book for free! ideaLaunch.com/content-marketing-resources
  • 42. Helping Online Publishers Maximize Revenue http://analytics.postrank.com www.postrank.com
  • 43.
  • 44.
  • 46. Engagement Creating Critiquing Chatting Collecting Clicking
  • 47. 30% year over year engagement growth more participation, more conversations on top 10K sites
  • 48. On-site 2007: 82% Off-site 2009: 66%
  • 49. Trackbacks 2007: 19% Chatter 2009: 29%
  • 50. Half-life of a new piece of content is 1 hour!
  • 51.
  • 52.
  • 53.
  • 55. Byron White, ideaLaunch Chief Idea Officer Twitter: @ByronWhite “Demand and track a measurable return on Byron[at]ideaLaunch.com Phone: 617-227-8800 x 201 your investment in Carol Leaman, PostRank CEO content marketing.” Carol [at] PostRank.com Phone: 519-514-0064 Let’s Talk.