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ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




  (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




LSP-5: Manage Like a Pro:
Translation Management
       Dierk Seeburg
          IcoText


         (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




3     (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




         Dierk Seeburg
            IcoText

4     (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




    Marburg




5      (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




         Dierk Seeburg
            IcoText

6     (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




         Dierk Seeburg
            IcoText

7     (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




    Phoenix




8      (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




         Dierk Seeburg
            IcoText

9     (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




          Dierk Seeburg
             IcoText

10     (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     1) Appetizer: Intro

     2) Main Course: Core

     3) Dessert: Q & A

11         (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     1) Appetizer: Intro




12         (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     A) Professional

     B) Translation

     C) Management

13        (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     A) Professional
       i) Degree
       ii) CertiïŹcate
       iii) Training (PMBOK)



14           (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     B) Translation
       i) Languages
       ii) Translators
       iii) QA



15           (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     C) Management
       i. WBS
       ii. Scheduling
       iii. Risk
       iv. Control
       v. Evaluation

16           (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     2) Main Course: Core




17         (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     A) Translation

     B) Technology

     C) Resources

18        (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     A) Translation




19        (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     A) Translation
       i. Sources (Scope)
          a. Electronic ïŹles
          b. Hard copy
          c. Audio material



20           (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     A) Translation
       ii. Audience
           a. QA
           b. Clients
           c. End-customers



21           (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     A) Translation
       iii.Targets
           a. Languages
           b. Verticals
           c. Locales



22           (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     B) Technology




23       (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     B) Technology
       i. Tools
          a. Autom. Doc. Mgmt.
          b. TMS
          c. MT



24           (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     B) Technology
       ii. Formats
           a. Files
           b. Documents
           c. Hardcopy



25           (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     B) Technology
       iii. Standards
           a. Quality
           b. Process, WorkïŹ‚ow
           c. ISO, DIN, ASTM, etc.



26           (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     C) Resources




27       (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     i) Time
        a. Start
            1. RFI, RFQ, RFP
            2. Plan: SMART (Deming)
            3. CPM (Gantt) vs. PERT
     (Booze, Allen, Hamilton)




28             (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     i) Time
       b. Middle
          1. Progress Control
          2. Change Control
          3. Risk Control




29             (CC) Creative Commons. Some Rights Reserved                November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     i) Time
       c. End
           1. Time to Market
           2. Sim Ship
           3. DebrieïŹng




30             (CC) Creative Commons. Some Rights Reserved                November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     ii) Money
       a. Budget
          1. Task estimates
          2. Fee estimates
          3. C=f(PTS)




31            (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     ii) Money
       b. Metrics (You can't manage
     what you don't measure)
           1. Cost accounting
           2. Projected vs. Actual
           3. ProïŹt and loss




32            (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     iii) Equipment
        a. Hardware
           1. OfïŹce
           2. Computers:
     Servers/Desktops/Laptops
           3. Peripherals




33            (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     iii) Equipment
       b. Software
          1. TMS
          2. ITE
          3. Communication




34           (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     iv) People
       a. Management
          1. Assembly
          2. Training
          3. Hierarchies




35            (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     iv) People
       b. Communication
          1. Types
             ‱ formal
             ‱ informal




36           (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     b) Communication




37        (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     iv) People
       b. Communication
          2. Channels
             ‱ IM
             ‱ Email
             ‱ Phone
             ‱ Mail



38           (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     iv) People
       b. Communication
          3. Frequency
             ‱ Daily
             ‱ Weekly
             ‱ Monthly




39           (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     iv) People
       c. Locations
           1. In-house
           2. Remote
           3. Meetings




40            (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     Thank you

41       (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     Q&A

42     (CC) Creative Commons. Some Rights Reserved                 November 8, 2008

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ATA 2008 LSP-5 Presentation Dierk Seeburg

  • 1. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 2. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management LSP-5: Manage Like a Pro: Translation Management Dierk Seeburg IcoText (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 3. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management 3 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 4. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management Dierk Seeburg IcoText 4 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 5. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management Marburg 5 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 6. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management Dierk Seeburg IcoText 6 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 7. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management Dierk Seeburg IcoText 7 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 8. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management Phoenix 8 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 9. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management Dierk Seeburg IcoText 9 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 10. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management Dierk Seeburg IcoText 10 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 11. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management 1) Appetizer: Intro 2) Main Course: Core 3) Dessert: Q & A 11 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 12. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management 1) Appetizer: Intro 12 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 13. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management A) Professional B) Translation C) Management 13 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 14. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management A) Professional i) Degree ii) CertiïŹcate iii) Training (PMBOK) 14 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 15. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management B) Translation i) Languages ii) Translators iii) QA 15 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 16. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management C) Management i. WBS ii. Scheduling iii. Risk iv. Control v. Evaluation 16 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 17. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management 2) Main Course: Core 17 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 18. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management A) Translation B) Technology C) Resources 18 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 19. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management A) Translation 19 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 20. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management A) Translation i. Sources (Scope) a. Electronic ïŹles b. Hard copy c. Audio material 20 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 21. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management A) Translation ii. Audience a. QA b. Clients c. End-customers 21 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 22. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management A) Translation iii.Targets a. Languages b. Verticals c. Locales 22 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 23. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management B) Technology 23 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 24. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management B) Technology i. Tools a. Autom. Doc. Mgmt. b. TMS c. MT 24 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 25. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management B) Technology ii. Formats a. Files b. Documents c. Hardcopy 25 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 26. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management B) Technology iii. Standards a. Quality b. Process, WorkïŹ‚ow c. ISO, DIN, ASTM, etc. 26 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 27. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management C) Resources 27 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 28. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management i) Time a. Start 1. RFI, RFQ, RFP 2. Plan: SMART (Deming) 3. CPM (Gantt) vs. PERT (Booze, Allen, Hamilton) 28 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 29. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management i) Time b. Middle 1. Progress Control 2. Change Control 3. Risk Control 29 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 30. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management i) Time c. End 1. Time to Market 2. Sim Ship 3. DebrieïŹng 30 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 31. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management ii) Money a. Budget 1. Task estimates 2. Fee estimates 3. C=f(PTS) 31 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 32. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management ii) Money b. Metrics (You can't manage what you don't measure) 1. Cost accounting 2. Projected vs. Actual 3. ProïŹt and loss 32 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 33. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management iii) Equipment a. Hardware 1. OfïŹce 2. Computers: Servers/Desktops/Laptops 3. Peripherals 33 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 34. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management iii) Equipment b. Software 1. TMS 2. ITE 3. Communication 34 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 35. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management iv) People a. Management 1. Assembly 2. Training 3. Hierarchies 35 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 36. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management iv) People b. Communication 1. Types ‱ formal ‱ informal 36 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 37. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management b) Communication 37 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 38. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management iv) People b. Communication 2. Channels ‱ IM ‱ Email ‱ Phone ‱ Mail 38 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 39. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management iv) People b. Communication 3. Frequency ‱ Daily ‱ Weekly ‱ Monthly 39 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 40. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management iv) People c. Locations 1. In-house 2. Remote 3. Meetings 40 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 41. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management Thank you 41 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 42. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management Q&A 42 (CC) Creative Commons. Some Rights Reserved November 8, 2008