Ichung'wa Gichuki
87
Followers
Personal Information
Unternehmen/Arbeitsplatz
Nairobi Kenya
Beruf
Service & Business Designer
Branche
Design
Webseite
www.utu.co.ke
Info
Ich Gichuki is a Service Designer at Utu, working with people and companies to measurably improve customer satisfaction, customer retention and cost-to-profit ratios. He focusses on Customer Experience Design and Digital Transformation. His background is ICT for Trade, with over 15 years experience in the design, planning, management and implementation of national and regional, multi-user ICT systems, with a focus on national and regional trade and transport facilitation for economic growth and improved livelihoods.
Tags
ux design
service design
ux metrics
ux ladder
ux
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