Icertis delivered the custom-built contract management solution on Icertis IP to Microsoft and met the company’s unique requirements. The platform provided the necessary scalability and robustness needed for a large enterprise deployment.

1. INDUSTRY TYPE:
Information Technology
Microsoft is a multinational computer
technology corporation that develops,
manufactures, licenses and supports
a wide range of software products for
computing devices. The company is
headquartered in Redmond, Wash.,
and its most profitable products
include the Windows operating system
and the Office productivity suite.
Microsoft Streamlined Its
Contract Management
Business Challenge
• Information exchange agreements: 90,000 employees,
650,000 partners and countless customers, resulting in a huge
number of agreements
• Fragmented contract management process, decentralized
storage across operations in 100 countries
• Lengthy and time-consuming process, both internally and
with external parties
• Required state-of-the-art search and retrieval capability
• System had to be extremely scalable and user-friendly for a
potential global user base exceeding 100,000.
Microsoft needed a contract lifecycle management
platform that would accomplish 3 key goals:
• Increase contracting speed
• Reduce cost of contracting
• Improve customer, partner and employee satisfaction
More details
• The company was founded in 1975,
to develop and sell B A SIC
interpreters for the Altair 8800.
Microsoft rose to dominate the home
computer operating system market
with MS-DOS in the mid- 1980s,
followed by the W indows line of
operating systems.
• Many of its products have
achieved near ubiquity in the
desktop computer market. One
commentator notes that Microsoft’s
original mission was “a computer on
every desk and in every home,running
Microsoft software.”

2. Solution
Icertis delivered the custom-built solution on Icertis IP to Microsoft
and met the company’s unique requirements. The platform
provided the necessary scalability and robustness needed for a
large enterprise deployment.
• Leveraged the power of Microsoft technologies
across multiple devices
• Secure and private, with easy access to the extended enterprise
• Reliable, scalable, flexible and quick to deploy
• Intuitive user interface across diverse global user base
• Governance: auditable reporting and compliance
notification alerts
• Eliminated all manual steps with complete automation
• Integration with DocuSign for e-signature capabilities
• Contract management mobile application for contracting on the
move
• Search and retrieval feature to locate an agreement quickly
• Smart feature to avoid duplicates
• Authoring, approval, execution and storage in one system
Benefits
Icertis delivered a custom-built solution on Icertis IP that added
significant value to Microsoft while addressing its distinct needs:
• Reduced contract administration costs by 40%
• Improved speed of contracting by 60%
• Improved customer, partner and employee satisfaction
• Improved auditable contracting compliance and administration
• Extremely quick deployment of the system across the
enterprise user base in just 12 weeks
www.icertis.com
+1 844-404-2244
14711NE 29th Place, Suite 100
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All rights reserved. © Icertis 2016
Of all the vendors we
evaluated, Icertis gave us the
best option to custom build
our solution. W e have
deployed the product
globally, including in India,
with great user adoption and
high satisfaction.”
Michel Gahard,
Associate General
Counsel, Microsoft