Denna presentation hölls på IBM Business Connect (http://www.ibm.com/se/businessconnect) i oktober 2015 av Eva Manavaduge (Project Manager, SEB)
Beskrivning:
You will hear about SEB and their Engagement Survey story. Where they started and where they are now in using surveys within the company.
3. INSIGHT - SEB'S EMPLOYEE SURVEY 2014
Introduction
Eva Manavaduge, Project Manager in Talent Management
SEB HR & Organisational Development
2015-10-21 3
4. SEB - Nordic bank with a global reach
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London
S:t Petersburg
Geneva
Hong Kong
Shanghai
New Delhi
Beijing
Kiev
Dublin
Moscow
Denmark
Norway
Finland
Sweden
New York
São Paulo
Singapore
Lithuania
Latvia
Estonia
Germany
Warsaw
Luxembourg
ü3,000 Corporates & Institutions
ü400,000 SME:s
ü4 million private individuals
6. INSIGHT - SEB'S EMPLOYEE SURVEY 2014
SEB strategy
We develop long-term relations by helping customers with
advisory services and products that meet their full financial needs
We grow in areas of strength
We maintain resilience and flexibility in order to adapt operations to the
prevailing market conditions
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Talk to your neighbor…
2015-10-21
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What dri ves
engagement
i n your
company?
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Our Success Factors
Management commitment on all levels
Structured follow-up on our KPI’s – strategic goal of having the most
committed employees
Communication via different channels
Consistent questions and dimensions set for the last 3 years
Dedicated and stable project core team
High quality IBM expert advice and tools
Post-survey action in divisions, countries and teams
Support & tailored tools for managers & teams to work with outcome
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12. INSIGHT - SEB'S EMPLOYEE SURVEY 2014
• Result analysis, presentation in teams and action
planning
• Team dialogues, round tables, value dialogues, cross
collaboration activities
• Top management involvement keeping up the
momentum
• Continued communication of vision, mission and
business plan actions
Next steps – from Insight to activity
122015-10-21
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Always remember we make the difference
…every day, every hour, every minute!
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CUSTOMERS
COOPERATIO
N
SIMPLICITY
Hinweis der Redaktion
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