This slideshow explains how to set up the iBeaken loyalty program

1. the
loyalty
program

2. mission
‘engage and activate to create
sustainable relations‘

3. loyalty program
iBeaken’s loyalty program is a part of the ‘visitor
engagement and activation program’.
It engages with your visitor through the collection
of points, driving them to buy localy and re-
activate them after their visit.

4. why use the loyalty ?
1. create your own community
2. make visitors pick up more content &
collect points
3. drive visitors to buy in local shop(s)
4. get better visitor profiles & stay in
contact
5. promote your venue to new users

5. iBeaken loyalty program

6. how to start ?
1. activate loyalty
2. create offers
3. make users redeem

7. 1. activate loyalty
The loyalty program is activated by default.
(If you don’t want to participate, you can opt out after logging in, choosing (top right)
‘account’ and uncheck ‘participate in loyalty program’)

8. loyalty end user
‘club’ feeling
collect points
view offers
navigate to offer

9. 2. create an offer
In your iBeaken admin, there is a new tab
‘loyalty’ with 3 sections : offers, invite
vendors, create notifications.
Click ‘create new offer’ to create your first
offer.

10. create an offer

11. print and display QR
Display the QR code visibly in your venue,
near the cash desk for instance.
You can of course create a customized
version of the QR code.

12. print and display QR

13. 3. visitors redeem points
A visitor comes to your shop and wants to
redeem the gathered points.
He scans the QR code and he shows you the
redeem code.

14. create notifications*
Once a visitor has redeemed points, he
enters your own notification pool.
You can re-activate this user by adding short
news, event, interest update or other
notifications.
*available in end october 2014

15. remarks
* iBeaken’s loyalty program replaces the ‘white iBeakens’...
There is NO difference anymore between ‘white’ and ‘green’
iBeakens. Data collected through the white iBeakens stays available.
* All visitors will be asked to enter the loyalty program once every
day.
* The loyalty icon will be visible at all times, stimulating the visitor to
start collecting points.

16. contact
Jo Van Hove, founder
jvh@ibeaken.com
http://ibeaken.com
+32 475 44 04 54
twitter : @ibeaken
facebook : ibeaken