4. 4
The Right Care Manifesto
For Patients
For Populations
Better Value
Healthcare
Accountable
Integrated
Systems
Mobilise the patient
No patient should make decisions
in avoidable ignorance – the
informed and empowered
patient leads to more
appropriate and sustainable care
– embrace the Shared Decision
Making paradigm
Understand spend and
outcome
To deliver high value
healthcare, commissioners
need to manage the services
they contract at programme
budget levels – how much is
spent on diabetes and for what
outcome for the population
served?
Understand variation
commissioners and providers
need to identify unwarranted
variation and benchmark
against other populations in
order to remove waste and
shift spend to higher value
interventions
Manage the whole
pathway
In order to deliver integrated
care providers need to work
together and accept clinical
and financial responsibility for
entire programme budgets
Devolve Pathway Design and
Management
Commissioners should focus on
outcomes - devolving
performance management
(clinical outcomes delivered
within budget) and responsibility
to develop integrated pathways to
a provider in the programme
budget pathway
Address whole populations
to maximise value, not just
those patients who appear in
clinic – and provide clinical
leadership to develop the
network which delivers the
service to the population and
to lead innovation
5. Five Key Ingredients:
1. Clinical Leadership
2. Indicative Data
3. Clinical Engagement
4. Evidential Data
5. Effective processes
1 key objective + 3 key phases + 5 key ingredients =
Commissioning for Value
5
OBJECTIVE - Maximise Value (individual and population)
Key ingredients and phases
6. 6
In summary, right Care
1. Helps health economies find where they are wasting
money on sub-optimal healthcare.
2. Helps them replace that with optimal healthcare and
save money.
An improvement methodology that meets needs of all
perspectives and delivers efficiency and a sustainable
health economy
Overview
8. 8
Future - enabling the system to deliver by
industrialising Right Care and expanding at pace
• Making CCGs capable via CCG Development programme, including
Governing Body development, Improvement and Clinical Lead training
and coaching, practitioner network, advice and trouble-shooting
• LPF/ CSU Development programme and accreditation
• National Programme partnerships, e.g. Specialist Commissioning,
Parity of Esteem, Urgent Care, Elective Care, Shared Decision Making,
Future Focussed Finance
• Spreading across whole system via collaboration with PHE, Monitor,
TDA and DH
• Helping the system to design and deliver optimal across system,
driving efficiency via healthcare improvement
9. 9
Headline next steps
• 2015/16
Summer/ Autumn - Recruit and train Delivery Partners
Autumn - Recruit first cohort of CCGs
Winter - Embed in first cohort
• 2016/17
First annual cycle for first cohort
Recruit and embed in second cohort
Launch Practitioners Network for ‘Right Care health economies’
• 2017/18
Second cycle for first cohort
First cycle for second cohort
Recruit and embed third cohort, and so on
Key question: how to get core leadership on board in advance of
‘arrival’?
10. 10
Find out more about Right Care online
Follow Right Care online
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@qipprightcare
The Atlas of Variation in
Healthcare Series
Commissioning for Value
Programme and CfV insights
packs for CCGs
Value Tools
Casebooks – who is doing it now
Online learning video series
Resource Centre
www.rightcare.nhs.uk
11. 11
A post-card from Right Care
Dear All
We know that we have to use the resources
available for health care differently and focus
on population health care, thinking about the
whole system, not just organisations.
We have made a good start in identifying
unwarranted variation and will roll-out our
Right Care philosophy, which started with the
production of the Atlas of Variation in
healthcare, across the NHS.
New models of care are now being designed
around populations and patients, and that
feels right.
We would like your Ideas on a post card
please.
Right Care Colleagues
NHS England
Right care @nhs.net
Posted JUNE 2015
Hinweis der Redaktion
The dominant paradigm of the NHS can be summed up in one word, a word that changes from time to time. From 1948 to 1972 the word was “free” the fact that the NHS was free from the point of need was its most important feature. In 1971 Archie Cochrane published his revolutionary book “Effectiveness and Efficiency” and for the next 20 years the dominant word became effective. In 1992 as cost consideration became more pressing the term became cost-effectiveness and for the last 10 years the most important term has been quality, including safety as one dimension.
From the next 20 years, perhaps forever, the most important word will be value and value is measured by the relationship between outcome and expenditure.
The primary objective for the NHS Right Care programme is to maximise value, which we define as:
the value that the patient derives from their own care and treatment, the personalisation of difficult decisions is optimised by patient decision aids http://sdm.rightcare.nhs.uk/pda/ and shared decision making
the value the whole population derives from the investment in their healthcare and there are two aspects to this
Allocative value, determined by how the assets are distributed to different sub groups in the population, for example to people with cancer or to people with mental health problems,
Technical value, determined by how well resources are used for, this is measured by relating outcomes to the resources used, where the resources are not solely financial but include the time of patients and clinicians. Neither is it measured only with respect to the patients treated but to all the people in need in the population because there is under provision to some groups and the population based approach to technical value or efficiency is essential for increasing equity as well as value The inverse of value is waste which is any activity that does not add value
NHS Right Care offers a standard means of prioritised and transformational commissioning. It teaches CCGs and CSUs to fish. It brings clinicians from across the system together on the same agenda. It gets Local Health Economies to design optimal in the systems they most need to fix and then challenge themselves to deliver the optimal they have just designed.