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Managerial activities for effective hospital functioning
1. Managerial Activities
For Effective Hospital
Functioning
Submitted By: Sandeep Singh
MBA-HCS, MPH, MHA, B.Pharmacy, Cert. Medical Tourism, Cert. Internal
Audit Training Prog NABH,PG. Cert. Quality Management in Allopathic Clinics,
Fellowship HTA
iamsinghsandeep@gmail.com
2. According toWHO” A hospital is an integral
part of social and medical organization, the
function of which is to provide for the
population complete health care, both
curative and preventive, and whose
outpatient services reach out to the family
and its home environment; the hospital is
also a centre for the training of health
workers and biosocial research.
3. Henri Fayol / Henry Fayol considered the
father of modern management defined :
Management is to forecast, to plan, to
organize, to command, to coordinate and
control activities of others
5. • Acquisition & Utilization of
resources
• Institute Communication System
• Determining Control Procedures
• Evaluating the performance of the
enterprise
6. Division of work
Authority and responsibility
Discipline
Unity Of command
Unity of Direction
Sub-ordination of individual interest to general
interest
Remuneration of staff
Centralization
7. • Scaler Chain
• Order
• Equity
• Stability of Tenure
• Initiative
• Esprit de corps
8. Determination of Goals & Objectives
Facility and Programme Planning
Financial Management
Personnel Management
Coordination Departmental operation
Programme review and evaluation
Public and community activity
Health Industry Activity
Government relatedActivity
Educational Development
12. 4. Quality Management
• Process Mapping
• Job Sequencing
• Root Cause Analysis
Fishbone Diagram/Ishikawa
Tree Diagram
13.
14.
15. Lacking of national policy on the hospital
management
Undefined duties and the responsibilities of a
hospital manager
Poor communication and team spirit among the
functionaries.
In different hospitals in the medical system, there
is lack of coordination and cooperation.
Absence of a national accreditation board of
hospitals
Hospital administration must be recognized as a
distinct and essential specialty.
16. • Shortage of hospitals and the beds
• Management-by-crisis and ad hoc-ism in day to day
administration
• Hospital staff workload
• The expansion and modernization of the existing
hospitals
• Storage of scientific planning and management in the
emergency services
• Poor care system to the patients
• Resource mobilization and cost containment
• Absence of planning and management
• Budgeting
• Shortage of incentives for better work
17. Leadership in Hospitals
Lack of funds for hospital Services
High degree of turnover
Stringent control
Ineffective allocation of work and manpower
utilization
Absence of policies for motivating
employees
Difficulty in adaption to external pressure