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Why only going down the search
road may not deliver maximum
business value
1

Measures of Success and KPIs

2

Maximising Paid Search

3

Real Time Bidding

4

Measuring and Optimising the User Journey

5

Final Thoughts
HOW DO WE DEFINE BUSINESS VALUE IN OUR CAMPAIGNS?

ROAS

ROI

Net
Margin

CPA

CPL

CPS
MOST COMMON CAMPAIGN OBJECTIVES

Copyright © 2013, iProspect, Inc. All rights reserved.
WE NEED DIFFERENT KPIS FOR DIFFERENT OBJECTIVES

Copyright © 2013, iProspect, Inc. All rights reserved.
Copyright © 2013, iProspect, Inc. All rights reserved.
THIS LITTLE FORMULA CAN HELP

Copyright © 2013, iProspect, Inc. All rights reserved.
SEARCH IS THE “LINKER” THAT UNLOCKS OTHER MEDIA TOUCHPOINTS

Copyright © 2013, iProspect, Inc. All rights reserved.
CHALLENGES WITH PAID SEARCH

Can be very
expensive

Can be
saturated

Lots of
established
advertisers

Well know
brands can
have it easier

Copyright © 2013, iProspect, Inc. All rights reserved.
STRONG BRAND ASSOCIATION MAKES A BIG DIFFERENCE

Copyright © 2013, iProspect, Inc. All rights reserved.
MAKE SURE YOUR PPC FOCUSES ON ROI

COMPETITORS

VOLUME

PPC COST

SEO DIFFICULTY

CONVERSION

PROFIT

ROI

Copyright © 2013, iProspect, Inc. All rights reserved.
FOLLOW THE 6 PILLARS

Copyright © 2013, iProspect, Inc. All rights reserved.
REAL TIME BIDDING CAN BE AS COST EFFECTIVE AS PPC

Publisher
Retargeting

15-24

Publisher

Contextual

Enthusiast

DYNAMIC PRICING

Copyright © 2013, iProspect, Inc. All rights reserved.

Publisher
CAN REACH 99% OF THE INTERNET AUDIENCE THIS WAY

Copyright © 2013, iProspect, Inc. All rights reserved.
WE NEED TO MEASURE ALL TOUCHPOINTS IN THE JOURNEY

FIRST TOUCH

2ND TOUCH

3RD TOUCH

LAST TOUCH

PPC

SOCIAL
DISPLAY
SEO
AFFILIATE

Copyright © 2013, iProspect, Inc. All rights reserved.

ACTION
LAST INTERACTION MODEL CAN UNDERVALUE DISPLAY
Last
interaction

Linear
DISPLAY OFTEN ASSISTS IN MORE CONVERSIONS THAN PPC

Site

Assisted Conversions
THESE INSIGHTS ALLOW US TO DEFINE
DIFFERENT ROLES FOR DIFFERENT
INTERACTIONS AND SET DIFFERENT
SUCCESS CRITERIA

Copyright © 2013, iProspect, Inc. All rights reserved.
GOOGLE SHOPPING WILL CHANGE RETAIL NEXT YEAR

Far higher conversion
Rates than standard PPC
Competitive companies thrive

CPC & CPA Bidding

Upload full database inventory
FINAL THOUGHTS

•
•
•
•
•
•
•
•

Have flexible budgets
Have flexible creative
Be patient
Align activity with other media
Be realistic
Measure everything
Test, test, test
Get on Google Shopping

Copyright © 2013, iProspect, Inc. All rights reserved.

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How search fits in with the paid online media mix : Association of Advertisers in Ireland toolkit seminar

  • 1. Why only going down the search road may not deliver maximum business value
  • 2. 1 Measures of Success and KPIs 2 Maximising Paid Search 3 Real Time Bidding 4 Measuring and Optimising the User Journey 5 Final Thoughts
  • 3. HOW DO WE DEFINE BUSINESS VALUE IN OUR CAMPAIGNS? ROAS ROI Net Margin CPA CPL CPS
  • 4. MOST COMMON CAMPAIGN OBJECTIVES Copyright © 2013, iProspect, Inc. All rights reserved.
  • 5. WE NEED DIFFERENT KPIS FOR DIFFERENT OBJECTIVES Copyright © 2013, iProspect, Inc. All rights reserved.
  • 6. Copyright © 2013, iProspect, Inc. All rights reserved.
  • 7. THIS LITTLE FORMULA CAN HELP Copyright © 2013, iProspect, Inc. All rights reserved.
  • 8. SEARCH IS THE “LINKER” THAT UNLOCKS OTHER MEDIA TOUCHPOINTS Copyright © 2013, iProspect, Inc. All rights reserved.
  • 9. CHALLENGES WITH PAID SEARCH Can be very expensive Can be saturated Lots of established advertisers Well know brands can have it easier Copyright © 2013, iProspect, Inc. All rights reserved.
  • 10. STRONG BRAND ASSOCIATION MAKES A BIG DIFFERENCE Copyright © 2013, iProspect, Inc. All rights reserved.
  • 11. MAKE SURE YOUR PPC FOCUSES ON ROI COMPETITORS VOLUME PPC COST SEO DIFFICULTY CONVERSION PROFIT ROI Copyright © 2013, iProspect, Inc. All rights reserved.
  • 12. FOLLOW THE 6 PILLARS Copyright © 2013, iProspect, Inc. All rights reserved.
  • 13. REAL TIME BIDDING CAN BE AS COST EFFECTIVE AS PPC Publisher Retargeting 15-24 Publisher Contextual Enthusiast DYNAMIC PRICING Copyright © 2013, iProspect, Inc. All rights reserved. Publisher
  • 14. CAN REACH 99% OF THE INTERNET AUDIENCE THIS WAY Copyright © 2013, iProspect, Inc. All rights reserved.
  • 15. WE NEED TO MEASURE ALL TOUCHPOINTS IN THE JOURNEY FIRST TOUCH 2ND TOUCH 3RD TOUCH LAST TOUCH PPC SOCIAL DISPLAY SEO AFFILIATE Copyright © 2013, iProspect, Inc. All rights reserved. ACTION
  • 16. LAST INTERACTION MODEL CAN UNDERVALUE DISPLAY Last interaction Linear
  • 17. DISPLAY OFTEN ASSISTS IN MORE CONVERSIONS THAN PPC Site Assisted Conversions
  • 18. THESE INSIGHTS ALLOW US TO DEFINE DIFFERENT ROLES FOR DIFFERENT INTERACTIONS AND SET DIFFERENT SUCCESS CRITERIA Copyright © 2013, iProspect, Inc. All rights reserved.
  • 19. GOOGLE SHOPPING WILL CHANGE RETAIL NEXT YEAR Far higher conversion Rates than standard PPC Competitive companies thrive CPC & CPA Bidding Upload full database inventory
  • 20. FINAL THOUGHTS • • • • • • • • Have flexible budgets Have flexible creative Be patient Align activity with other media Be realistic Measure everything Test, test, test Get on Google Shopping Copyright © 2013, iProspect, Inc. All rights reserved.