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Online Community Management at CNN TechTuesdays

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Patrick O'Keefe
Patrick O'Keefe

Patrick O'Keefe is an expert in online community management. He is the owner of iFroggy Network and author of the book "Managing Online Forums." He maintains blogs on community management and operates various social media accounts to share his expertise and advice on building and engaging online communities.

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Online Community Management
About Me Patrick O’Keefe Owner, iFroggy Network www.ifroggy.com Author, “Managing Online Forums” www.managingonlineforums.com Blogs: ManagingCommunities.com, BadBoyBlog.com and patrickokeefe.com Email: patrick@ifroggy.com Twitter: @iFroggy Google+: patrickokeefe.com/+ SlideShare: slideshare.net/iFroggy
What is a Community Manager?
Community: Yes: No: Community Isn’t a Choice
Why You Should Care About Community Building… … Even if You Don’t Care About Community Management
Old
Old New
What Happens When You Have to Remove CNN From Your Twitter Handle?
Questions?
About Me Patrick O’Keefe Owner, iFroggy Network www.ifroggy.com Author, “Managing Online Forums” www.managingonlineforums.com Blogs: ManagingCommunities.com, BadBoyBlog.com and patrickokeefe.com Email: patrick@ifroggy.com Twitter: @iFroggy Google+: patrickokeefe.com/+ SlideShare: slideshare.net/iFroggy

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  • 5. About Me Patrick O’Keefe Owner, iFroggy Network www.ifroggy.com Author, “Managing Online Forums” www.managingonlineforums.com Blogs: ManagingCommunities.com, BadBoyBlog.com and patrickokeefe.com Email: patrick@ifroggy.com Twitter: @iFroggy Google+: patrickokeefe.com/+ SlideShare: slideshare.net/iFroggy
  • 6. What is a Community Manager?
  • 7. Community: Yes: No: Community Isn’t a Choice
  • 8. Why You Should Care About Community Building… … Even if You Don’t Care About Community Management
  • 9.
  • 10. Old
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  • 13. What Happens When You Have to Remove CNN From Your Twitter Handle?
  • 15. About Me Patrick O’Keefe Owner, iFroggy Network www.ifroggy.com Author, “Managing Online Forums” www.managingonlineforums.com Blogs: ManagingCommunities.com, BadBoyBlog.com and patrickokeefe.com Email: patrick@ifroggy.com Twitter: @iFroggy Google+: patrickokeefe.com/+ SlideShare: slideshare.net/iFroggy