These slides were used at the "Building and Managing an Online Community" panel at Social Media Business Forum. The panel also featured Laurie Smithwick and Ryan Boyles. We shared some tips for the building, management and growth of an online community.

1. Building and Managing an Online Community

2. Ryan Boyles – Twitter: @theRab Community Manager and Software Engineer, IBM (ibm.com) mobthink.com Patrick O’Keefe – Twitter: @iFroggy Owner, iFroggy Network (ifroggy.com) Author, “Managing Online Forums” (managingonlineforums.com) Laurie Smithwick – Twitter: @UpsideUp Founder, kirtsy (kirtsy.com) Creative Director, LEAP Design (leapdesign.com)

3. #smbfa11

4. #smbfa11 Community Roles

5. #smbfa11 Community Structure

6. #smbfa11 Community Participation and Cultivation

7. #smbfa11 Not my real briefcase. Community Monetization

8. #smbfa11 Why Bother? (a.k.a The Business Value of Community)

9. #smbfa11 Questions? Please Ask!

10. Ryan Boyles – Twitter: @theRab Community Manager and Software Engineer, IBM (ibm.com) mobthink.com Patrick O’Keefe – Twitter: @iFroggy Owner, iFroggy Network (ifroggy.com) Author, “Managing Online Forums” (managingonlineforums.com) Laurie Smithwick – Twitter: @UpsideUp Founder, kirtsy (kirtsy.com) Creative Director, LEAP Design (leapdesign.com)