1. In the seminar, we discuss how
teachers, students and their
working life partners have
reflected students’ current work
placement practices in each
country and co-created new
pedagogical approaches,
methods and activities in terms
of clients’ needs
In this
project, teachers, students
and work placement mentors
have been rethinking their
competences in terms of
customers’ need and in the
context of the students’ work
placement in the
social, educational and pre-
school education field.
The aim has been to
promote customer-
centred competence
building in higher
education in a partner
network of four higher
education institutions
from Finland, Sweden,
Norway and Estonia
The cultural diversity
among customers
within the work
placement trainings is
considered as a
challenge for the co-
desining of versatile
service competences.