This webinar explains how CIO's can gain greater visibility over their operational expenses, key challenges in gaining that visibility, and four key recommendations to gain control across network, enterprise mobility, software, cloud, security, and consulting.
More than Just Lines on a Map: Best Practices for U.S Bike Routes
Why Technology Business Management and Technology Expense Management Are Misaligned
1. AMALGAM INSIGHTS
AMALGAM INSIGHTS
Why Technology Business
Management and
Technology Expense
Management Are Misaligned
Hyoun Park
Dec. 2, 2019
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…and FinOps is a Misnomer
2. AMALGAM INSIGHTS
AMALGAM INSIGHTS
Why FinOps is a misnomer
Aligning TBM to Technology Expense
Management
Why TBM Users Are Reinventing the Wheel
Where Technology Expense and FinOps Must
Evolve
2
From TBM To Tech FinOps
4. AMALGAM INSIGHTS
AMALGAM INSIGHTS
FinOps is an abbreviation for “Financial
Operations” and is derived from the abbreviation
“DevOps” for Developer Operations.
Over the course of 2019, a group of IT
professionals have started to use the FinOps term
to describe their work.
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5. AMALGAM INSIGHTS
AMALGAM INSIGHTS
DevOps is based on the operations
associated with Software Development and
Deployment.
So, FinOps is around the operations of
Finance, right?
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6. AMALGAM INSIGHTS
AMALGAM INSIGHTS
Contrary to belief, “FinOps” professionals do
not focus on
Finance Accounting
Monthly
close
Expense
management
Accounts
payable
Accounts
receivable
And other
financial
operations.
7. AMALGAM INSIGHTS
AMALGAM INSIGHTS
Instead, “FinOps” focuses specifically on the
expense management of public cloud
Infrastructure as a Service costs.
Seems odd, right?
8. AMALGAM INSIGHTS
AMALGAM INSIGHTS
Amalgam Insights believes there is room for
compromise where the term “FinOps”
regains its common-sense meeting while
allowing IT to continue using the term.
9. AMALGAM INSIGHTS
AMALGAM INSIGHTS
A Modest Proposal:
FinOps should refer to Financial
Management and the cross-departmental
tasks associated with the CFO office.
IT-specific financial management should
refer to the specific IT activities being
managed.
11. AMALGAM INSIGHTS
AMALGAM INSIGHTS
Why Define FinOps This Way?
1) It makes more sense. Finance is already a
tech-enabled and cross-departmental challenge
with its own ERP and business planning
systems
2) This will help a wide variety of siloed IT workers
in niche expense positions to realize that they
are not starting from scratch in supporting IT
expenses.
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12. AMALGAM INSIGHTS
AMALGAM INSIGHTS
12
Aligning Technology Business
Management to Technlogy
Expense Management
13. AMALGAM INSIGHTS
AMALGAM INSIGHTS
What is Technology Business Management?
First proposed by the technology vendor Apptio,
Technology Business Management provides a
framework for holistic IT budgeting and planning.
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14. AMALGAM INSIGHTS
AMALGAM INSIGHTS
TBM Taxonomy
The TBM Taxonomy
provides a standard for
categorizing IT costs.
Amalgam Insights
considers a framework like
this to be necessary, but
not sufficient to manage
costs.
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15. AMALGAM INSIGHTS
AMALGAM INSIGHTS
Why TBM Users Are Reinventing the Wheel
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16. AMALGAM INSIGHTS
AMALGAM INSIGHTS
Technology Business Management does a
good job of structuring IT for planning and
budgeting.
However, Technology Expense
Management focuses on day-to-day
invoices, payments, contracts, SLA
management, and vendor disputes and this
is a mature market.
17. AMALGAM INSIGHTS
AMALGAM INSIGHTS
In theory, TBM and TEM should work hand-
in-hand to manage costs, as TBM provides
planning and business alignment while TEM
handles daily operational concerns and
corrections.
18. AMALGAM INSIGHTS
AMALGAM INSIGHTS
In reality, TBM and TEM are like ships
passing in the night: two parallel processes
that barely acknowledge each others’
existence.
19. AMALGAM INSIGHTS
AMALGAM INSIGHTS
Telecom Expense
• Tangoe
• MDSL
• Cass
• Sakon
• Upland
• vCom
• Asignet
• Dimension Data
• AMI Strategies
Wireless Expense
• Tangoe
• MDSL
• Cass
• Sakon
• Upland
• vMOX
• Globys
• mindWireless
• MobilSense
• Widepoint
SaaS
Management
• Zylo
• Cleanshelf
• G2 Stack
• Coreview
• Intello
• Torii
• Blissfully
• ServiceNow
• Flexera
Software Asset
Management
• Flexera
• Snow Software
• Aspera
• iQuate
• Eracent
• License
Dashboard
• Ivanti
• ServiceNow
• AWS License
Manager
Cloud Service
Management
• CloudHealth by
VMware
• CloudCheckr
• Apptio
Cloudability
• Flexera
RightScale
• Azure Cost
Management
• AWS Cost
Management
A Small Sample of Companies in Technology
Expense Management
Amalgam Insights covers over 100 companies in the TEM market
managing over $200 billion in IT spend.
20. AMALGAM INSIGHTS
AMALGAM INSIGHTS
Where Technology Expense and FinOps
Must Evolve
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21. AMALGAM INSIGHTS
AMALGAM INSIGHTS
As previously seen, Technology Expense
Management or IT FinOps is still a very
fragmented market.
Network, enterprise mobility, traditional
software, SaaS, IaaS, and traditional IT
assets all have their own Best-in-Breed
solutions.
22. AMALGAM INSIGHTS
AMALGAM INSIGHTS
What needs to happen?
Market leaders across each of these
separate areas need to start coming
together because no CIO really wants to go
across six different systems just to track
expenses on a regular basis.
23. AMALGAM INSIGHTS
AMALGAM INSIGHTS
How likely is this?
There have been a few promising
acquisitions, such as
Flexera’s purchase of Rightscale
Motus’ acquisition of Wireless Analytics
Tangoe’s purchase of MOBI
24. AMALGAM INSIGHTS
AMALGAM INSIGHTS
But the challenge is that there is still
massive greenfield opportunity across all of
these areas. Most of these vendors are
more interested in perfecting their current
offerings than in providing a single solution
for IT.
25. AMALGAM INSIGHTS
AMALGAM INSIGHTS
So, in reality, enterprise IT departments
seeking to optimize cost, rationalize
portfolios, and increase efficiency and
governance need a variety of Best-in-
Breed solutions to cover all the boxes in
that TBM or ITIL or other IT taxonomy of the
CIO’s choice.
26. AMALGAM INSIGHTS
AMALGAM INSIGHTS
Also, there’s additional opportunity for IT
expense and inventory management.
An obvious gap: Security. Nobody has a
great solution for tracking and managing
their security portfolio.
27. AMALGAM INSIGHTS
AMALGAM INSIGHTS
An interesting wildcard: the majority of
market leaders across the IT FinOps world
are currently either venture capital-backed
or private equity owned, which will lead to a
continued and rapid pace of mergers and
acquisitions.
29. AMALGAM INSIGHTS
AMALGAM INSIGHTS
1: Although the term “FinOps” is currently
misused, the idea of “IT FinOps” has a lot of
potential.
By sharing best practices across IT spend
categories, organizations can avoid a lot of
repetition in creating mature spend
management environments.
30. AMALGAM INSIGHTS
AMALGAM INSIGHTS
2. Currently, getting Best-in-Breed Results in
Technology Expense Management or IT
FinOps requires a portfolio of solutions due
to a fragmented environment that is ready
for consolidation.
31. AMALGAM INSIGHTS
AMALGAM INSIGHTS
3. Realize that some areas such as security
and IT consulting lack strong expense
management solutions and still require
custom approaches… at least for now.
32. AMALGAM INSIGHTS
AMALGAM INSIGHTS
4. Expect limited consolidation from vendors
as private investors seek to get efficiencies
of scale and plug specific gaps.
But don’t expect any single vendor to
effectively manage costs across the
enterprise IT environment and solve the
CIO’s expense visibility issues in the way
that TBM has done for planning budgeting.
33. AMALGAM INSIGHTS
AMALGAM INSIGHTS
For more information on
• building technology business cases,
• evaluating technology strategy, or
• working with Amalgam Insights on
technology consumption management,
DevOps, Data Science, and Augmented
Analytics initiatives
please contact Amalgam Insights at:
Info@amalgaminsights.com
Phone: +1 (415) 754 9686
@AmalgamInsights