According to Willis Towers Watson, 90 percent of maturing companies expect digital disruption, but only 44 percent are adequately preparing for it. In this webinar hosted by Manjit Sekhon, Director of Learning Experience Design at Intrepid by VitalSource, you will learn how to help your organization prepare for the challenges of digital disruption through next-generation digital learning. The webinar will cover the topics you need to think through before making a digital move and will include a downloadable blueprint template to get you started on your own digital learning transformation journey. Takeaways: How to shift your mindset when it comes to effective digital learning strategies Methods for thinking about utilizing your current resources differently Receive a template PowerPoint ready for you to build out and immediately use for your own organization’s specific objectives and opportunities

1. #CLOwebinar
The presentation will begin at the top of the hour.
A dial in number will not be provided.
Listen to today’s webinar using your computer’s
speakers or headphones.
Welcome to the webinar!

2. #CLOwebinar
Tools You Can Use
Audio Control
– A dial in number will not be provided.
– The audio will stream through your
headphones or computer speakers.
– Also check your computer’s volume for
external speakers or headsets.

3. #CLOwebinar
Questions and Handouts
You can submit questions by clicking on
this icon here.
You can download a PDF of the slide deck
by clicking here.

4. #CLOwebinar
1. May I receive a copy of the slides?
YES! Click on the handouts located on the right portion of your
screen.
2. May I review the webinar recording at a later date?
YES! You may log in again using today’s link to review the
presentation on-demand.
3. Is this webinar HRCI or SHRM certified?
YES! The HRCI and SHRM certification codes will be sent in
the follow up email.
Frequently Asked Questions

5. 5
Build Your Digital Learning Blueprint
Webinar 8/14/2018
Manjit Sekhon
Director, Learning Experience Design at Intrepid by VitalSource
@manjitsekhon

6. Digital
disruption
is here
90% of organizations anticipate
their industries will be totally
disrupted by digital trends
But only 40% of organizations are
adequately preparing for the
disruptions to come
Source: “Aligning the Organization for its Digital Future,” MIT Sloan Management Review & Deloitte University Press, 2016

7. What disruptions are exciting?

8. 8

9. Digital Learning Blueprint
1 Business, performance and learning challenge
Business impact metrics 2
Learning culture and digital learning vision 3
Technology ecosystem 4
5 Digital learning processes
Digital learning team 6
9
Part 1
Digital Learning Vision (The What)
Part 2
Digital Learning Strategy (The How)

10. Poll (single select)
§ What is your go-to approach for critical training initiatives right now?
§ In-person or virtual instructor led classes
§ eLearning courses
§ Micro content libraries
§ Social and collaborative learning platforms
§ Blended learning journeys

11. Start by identifying
the business
challenge your
organization faces
that you want to
focus on this year.
List the performance
challenges this presents
for your audience, and
the learning you will need
to provide to address
these gaps.
Finish by listing the
current approaches
available to you, any
constraints these
approaches present, and
any associated resources
you can use.
1. Business, performance and learning
challenge
11 This slide is hidden from presentation view

12. Make a plan for
collecting baseline
data on the
performance gaps
you identified in
the previous
section.
Evaluate your current
learning metrics and
think about new ones
that are possible
through digital learning
approaches.
2. Business impact metrics
12 This slide is hidden from presentation view

13. Chat question
§ What are some new learning success metrics you have started
adopting?

14. 14
Past and
Present
.
Physical
presence in
class
Completed
an eLearning
(clicked to the end)
Created an
action plan to use on
the job after an ILT
Passed
a Quiz
Improvement in
scores from Pre and
Post tests
How we used to measure learning success
How we measure success now
Engagement
with content
and peers
Meeting
completion
criteria (points,
badges, etc.)
Did users
demonstrate
evidence of on the
job application during
the experience?
Were users able to
generate and share
personal insights
from the content?
Did users
create a
working job
deliverable?

15. Evaluate your current
learning culture in
terms of audience
readiness, leadership
support, and other
aspects of culture
you may need to
address.
Brainstorm what your
new learning culture will
need to look like, feel like,
and what will need to
change.
Articulate your vision
statement or list your
vision attributes for the
learning experiences you
want to create for your
learners.
3. Learning culture and digital learning
vision
15 This slide is hidden from presentation view

16. Chat question
§ What is your vision for the future of learning at YOUR organization?

17. Vision for the future
Overwhelmingly, the group agrees that
the learner rules. You want to focus on
meeting the needs of the learner.
Making learning available when it’s needed,
and make it right sized.
Learning should be continuous,
not an event
Make learning
more engaging
Making learning more
social and collaborative
More
on-the-job
application
Use
multiple
tools Learning should be
self-directed
Better
measurement
strategy

18. Poll (single select)
§ Which aspect of your organization’s learning culture is the most
challenging for your vision?
§ Audience attitude towards learning
§ Leadership support and sponsorship
§ Openness to new technology

19. List requirements that
your ecosystem
should be able to
meet in order to
create the sort of
experience you want
and the data you want
to track.
Sketch your current
ecosystem and
evaluate it against
your technical
requirements.
Map your desired
ecosystem and plan ways
to fill the gaps.
4. Technology ecosystem
19 This slide is hidden from presentation view

20. Chat question
§ What do you look for in a technology solution?

21. What do you want in an ecosystem?We asked participants to list what they are looking for in a learning ecosystem. Here are the common themes in the group.
Learner centric
and easy to use
Micro-learning Strong customer support Ability to scale
Ability to manage courses A right fit for the business Cost effective

22. Map an agile process
for content design,
development and
delivery.
Build a content
strategy that takes
into account curation,
as well as creation,
and leverages new
modalities like
microlearning and
video approaches.
Identify new processes for
digital delivery that you
may need to think about.
5. Digital learning processes
22 This slide is hidden from presentation view

23. Chat question
§ What process changes have you made to shorten the time between
identifying a learning need and meeting it?

24. Journey
Example #1
Here’s an example of a learner journey through a blended experience. It’s broken out by segments and
includes information about what is involved in each, as well as the duration.
6-8 weeks 4 weeks 1 week 8-10 weeks
Cohort:
Welcome
webinar
Welcome
message with
link to home
page
Certification
Curated
content
Ongoing
performance
support tools
In person:
Flip classroom
Solution focused
group tasks
Networking
On the job:
Application
Reflection
Focused content
Cohort:
Continued
collaboration
Peer reviewed
assignments
Nomination
Kickoff
Certification
Fundamentals
Immersive
Workshop
Integration
Self paced
Topics
Assessments
Assignments
Discussions
Digital solution extends from nomination through in-person and beyond

25. Assess your team’s
mindset and
identify strengths
and areas you will
need to address.
Asses current skillsets
and identify role
changes that will need
to happen in order to
take your team into a
digital learning future.
Make a plan for keeping
your team current with
the knowledge needed to
excel in a digital learning
future.
6. Digital learning team
25 This slide is hidden from presentation view

26. Instructional Designer Learning Experience Designer
We no longer create instruction,
We craft learning experiences.
Skills needed:
Instructional design principles
Graphic design for slides
Creates content
Uses content authoring tools
Skills needed:
Information architecture principles
UX and visual design for sites
Curates resources
Uses site authoring and video processing tools

27. The facilitator role is changing.
From Facilitation to Moderation From Theater to TV
How do you transition your classroom skills to the digital world?

28. Chat question
§ What new roles are emerging that you want to hire, or skill up for?

29. Don’t Forget to Download the Blueprint!
§ Or email intrepid@vitalsource.com for a copy
29

30. 3030
Thank you!

31. #CLOwebinar
Register for the next webinar!
THE BUSINESS OF LEARNING: A STRATEGIC APPROACH TO
DELIVERING IMPACTFUL LEARNING PROGRAMS
Thursday, August 16, 2018
Webinars start at 2 p.m. Eastern / 11 a.m. Pacific
Register for all upcoming Chief Learning Officer Webinars at
clomedia.com/webinars