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Frequently	Asked	Questions
Address the Skills Gap Challenge With
Micro-Credentialing
Identifying and Recognizing Your Brilliance!
Agenda
1.  What is the Skills Gap?
2.  How can we address the gap?
3.  What are Open Badges and how do they work?
4.  What challenges can badges solve?
5.  What types of badges should we create?
What is the Skills Gap?
From the Individual
The gap between the skills I
currently have, and the skills I
need to do work now and in the
future
Adecco found that out of 500 Sr.
Executives surveyed in the US:
Source: https://www.adeccousa.com/
employers/resources/skills-gap-in-the-
american-workforce/
From the Organization
The difference between skills
that we want or need,
and skills the workforce offers.
A recent ID example
Durable Skills for life
What are the consequences of
the skills gap?
-  Unfilled work
-  Higher unemployment
-  Fewer growth opportunities
-  Lack of product innovation
-  Loss of profitability
How are Organizations Addressing the Gap?
Externally
•  Hiring outside their locale
•  Working with Educational institutions to
identify areas for improvement in programs to
go straight into work
Internally
•  More mentorship across the organization
•  Provide incentive for continuous learning
•  Retraining their own workers for new roles
•  Investing in training of all shapes and sizes,
lots of online
Our need in the workplace…
1.  A way to track our current skillset to identify gaps
2.  Institutions willing to offer training and to verify our skills
3.  A way to verify our skillset to others
4.  A common language to verify our skills
5.  A way to demonstrate our skillset to current and future employers
6.  A mindset of continuous self-improvement in ourselves and employees
7.  A system of incentivization that encourages continuous development
Addressing the Skills Gap
Danielle Wilton
B.Sc Computer Science - 2011
5 years developer at Hooli
3 years developer at start up
10 LinkedIn recommendations
Surekha Kaur
B.Sc Computer Science - 2011
5 years developer at Pied Piper
2 years at start up
5 LinkedIn recommendations
?Who are you likely to interview first?
•  Open Badges are a representation
of a competency or achievement
earned through participation,
progression or completion of
learning.
•  Verifiable from issuer
•  Can be shared across a variety of
platforms, social media
•  Anyone can create these
Open Badges
Open Badges Peeled by Bryan Mathers
How do Badges Work?
Source: https://
www.imsglobal.org/sites/
default/files/Badges/
OBv2p0Final/impl/
index.html
What does it solve?
For the individual
•  Digital accreditation that you can
take with you
•  Provides others with insight into our
professional development
•  Demonstrates continued efforts to
improve ourselves
•  Incentivizes us to pursue new skills
•  Acts as a currency in the workplace
New World of Work’s
21st Century Skills Badges
Badges are just for kids?
Why do we enjoy games so much?
What does it solve?
For the organization
•  Identifies areas for improvement
•  Increase outputs, productivity
•  Demonstrates a culture of learning
•  Helps to identify hidden talents among our
employees
•  Identify distribution of talent and gaps
•  Across sectors, helps create alignment with
skills needed for continuous improvement
IBM’s Digital Credentials
Who’s using Badges already?
Microsoft
Corporations
Purdue University
K12
Colleges
Universities
Worldchefs culinary badges
Professional
Organizations
Creating a Badge
Groovability
Groovability - Level 1
The importance of
collaboration in the workplace
is undeniable. You've
demonstrated that you can
groove with the best of us!
Congratulations, and keep
working hard to reach level 2!
How can we receive badges?
Membership
Organizations
Employers
MOOCs
Professional
Bodies
Conference
Attendance
Formal
Certification
programs
Educational
Institutions
Volunteering
Peer
Recognition
What badges to create?
1.  Ask yourselves:
•  What do we value?
•  What do we need now and in the future?
2.  Tie them to the core competencies
that your organization needs
3.  Create badges based on
completion, measurement,
progress, experience
7 Tips for considering badge types
1.  We all have different motivations (competitive, collaborative)
2.  Create badges that represent organizational values
3.  Consider technical and interpersonal skills (4 C’s)
4.  Not everyone should get the same badges
5.  Minimize completion, maximize performance badges
6.  Some badges may need to be manually issued
7.  Create meta-badges that are challenging to get
C1 C2
+
C3 C4
+
4C
Types of Badges at D2L
Professional Development
Compliance
Achievement
Fun Badges
Knowing where to spend your time
Conduct a skills gap analysis
• During initial hiring phase to identify areas for improvement
• Change in their duties/role
• New project that requires additional skillset
• Ongoing
Can be a self-assessment, 360 feedback, management feedback
What might this look like?
Self-directed
Online
Community
of Practice
Mentorship
Workshops,
webinars
Projects
Job
shadowing
Manager
Feedback
Skills Gap
Analysis
Skills Gap
Analysis
In and ideal state for formalized education the LMS would handle:
•  The existing skills and gaps of an individual
•  A dashboard showing the common and unique competencies across an organization
•  The analysis that would provide recommendations for offerings, coordinate support
•  Personalized learning experiences at scale
•  Manage assessment, and issue badges for successful completion
Thank you!
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Register for the next webinar!
CLO SURVEY: DEFINING & MAPPING
EFFECTIVE HIGH-STAKES LEARNING
Tuesday, August 20, 2019
Webinars start at 2 p.m. Eastern / 11 a.m. Pacific
Register for all upcoming Chief Learning Officer Webinars at
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ADDRESS THE SKILLS GAP WITH MICRO-CREDENTIALING

  • 1. #CLOwebinar The presentation will begin at the top of the hour. A dial in number will not be provided. Listen to today’s webinar using your computer’s speakers or headphones. Welcome to the webinar!
  • 2. #CLOwebinar Tools You Can Use Audio Control –  A dial in number will not be provided. –  The audio will stream through your headphones or computer speakers. –  Also check your computer’s volume for external speakers or headsets.
  • 4. #CLOwebinar 1. May I receive a copy of the slides? YES! Click on the handouts located on the right portion of your screen. 2. May I review the webinar recording at a later date? YES! You may log in again using today’s link to review the presentation on-demand. 3. Is this webinar HRCI or SHRM certified? YES! The HRCI and SHRM certification codes will be sent in the follow up email. Frequently Asked Questions
  • 5. Address the Skills Gap Challenge With Micro-Credentialing Identifying and Recognizing Your Brilliance!
  • 6. Agenda 1.  What is the Skills Gap? 2.  How can we address the gap? 3.  What are Open Badges and how do they work? 4.  What challenges can badges solve? 5.  What types of badges should we create?
  • 7. What is the Skills Gap? From the Individual The gap between the skills I currently have, and the skills I need to do work now and in the future Adecco found that out of 500 Sr. Executives surveyed in the US: Source: https://www.adeccousa.com/ employers/resources/skills-gap-in-the- american-workforce/ From the Organization The difference between skills that we want or need, and skills the workforce offers.
  • 8. A recent ID example Durable Skills for life
  • 9. What are the consequences of the skills gap? -  Unfilled work -  Higher unemployment -  Fewer growth opportunities -  Lack of product innovation -  Loss of profitability
  • 10. How are Organizations Addressing the Gap? Externally •  Hiring outside their locale •  Working with Educational institutions to identify areas for improvement in programs to go straight into work Internally •  More mentorship across the organization •  Provide incentive for continuous learning •  Retraining their own workers for new roles •  Investing in training of all shapes and sizes, lots of online
  • 11. Our need in the workplace… 1.  A way to track our current skillset to identify gaps 2.  Institutions willing to offer training and to verify our skills 3.  A way to verify our skillset to others 4.  A common language to verify our skills 5.  A way to demonstrate our skillset to current and future employers 6.  A mindset of continuous self-improvement in ourselves and employees 7.  A system of incentivization that encourages continuous development
  • 12. Addressing the Skills Gap Danielle Wilton B.Sc Computer Science - 2011 5 years developer at Hooli 3 years developer at start up 10 LinkedIn recommendations Surekha Kaur B.Sc Computer Science - 2011 5 years developer at Pied Piper 2 years at start up 5 LinkedIn recommendations ?Who are you likely to interview first?
  • 13. •  Open Badges are a representation of a competency or achievement earned through participation, progression or completion of learning. •  Verifiable from issuer •  Can be shared across a variety of platforms, social media •  Anyone can create these Open Badges Open Badges Peeled by Bryan Mathers
  • 14. How do Badges Work? Source: https:// www.imsglobal.org/sites/ default/files/Badges/ OBv2p0Final/impl/ index.html
  • 15. What does it solve? For the individual •  Digital accreditation that you can take with you •  Provides others with insight into our professional development •  Demonstrates continued efforts to improve ourselves •  Incentivizes us to pursue new skills •  Acts as a currency in the workplace New World of Work’s 21st Century Skills Badges
  • 16. Badges are just for kids?
  • 17. Why do we enjoy games so much?
  • 18. What does it solve? For the organization •  Identifies areas for improvement •  Increase outputs, productivity •  Demonstrates a culture of learning •  Helps to identify hidden talents among our employees •  Identify distribution of talent and gaps •  Across sectors, helps create alignment with skills needed for continuous improvement IBM’s Digital Credentials
  • 19. Who’s using Badges already? Microsoft Corporations Purdue University K12 Colleges Universities Worldchefs culinary badges Professional Organizations
  • 21. Groovability Groovability - Level 1 The importance of collaboration in the workplace is undeniable. You've demonstrated that you can groove with the best of us! Congratulations, and keep working hard to reach level 2!
  • 22. How can we receive badges? Membership Organizations Employers MOOCs Professional Bodies Conference Attendance Formal Certification programs Educational Institutions Volunteering Peer Recognition
  • 23. What badges to create? 1.  Ask yourselves: •  What do we value? •  What do we need now and in the future? 2.  Tie them to the core competencies that your organization needs 3.  Create badges based on completion, measurement, progress, experience
  • 24. 7 Tips for considering badge types 1.  We all have different motivations (competitive, collaborative) 2.  Create badges that represent organizational values 3.  Consider technical and interpersonal skills (4 C’s) 4.  Not everyone should get the same badges 5.  Minimize completion, maximize performance badges 6.  Some badges may need to be manually issued 7.  Create meta-badges that are challenging to get C1 C2 + C3 C4 + 4C
  • 25. Types of Badges at D2L Professional Development Compliance Achievement Fun Badges
  • 26. Knowing where to spend your time Conduct a skills gap analysis • During initial hiring phase to identify areas for improvement • Change in their duties/role • New project that requires additional skillset • Ongoing Can be a self-assessment, 360 feedback, management feedback
  • 27. What might this look like? Self-directed Online Community of Practice Mentorship Workshops, webinars Projects Job shadowing Manager Feedback Skills Gap Analysis Skills Gap Analysis In and ideal state for formalized education the LMS would handle: •  The existing skills and gaps of an individual •  A dashboard showing the common and unique competencies across an organization •  The analysis that would provide recommendations for offerings, coordinate support •  Personalized learning experiences at scale •  Manage assessment, and issue badges for successful completion
  • 29. #CLOwebinar Register for the next webinar! CLO SURVEY: DEFINING & MAPPING EFFECTIVE HIGH-STAKES LEARNING Tuesday, August 20, 2019 Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register for all upcoming Chief Learning Officer Webinars at clomedia.com/webinars