CDI + türki̇ye information webinar

Introducing CDI+TÜRKİYE
Information Webinar
23rd November 2021
https://www.the-digital-insurer.com/tdi-academy/tdi-academy-cditurkiye/

2
Today’s Agenda
Working together to accelerate the digital transformation of insurance
Why are we here?
Programme demo
2
4
Enrollment process
5
Introductions
1
CDI + TÜRKİYE overview, how you and your company can benefit
3
Recap and Q&A
6

3
Introducing The Digital Insurer (TDI)
Working together to accelerate the digital transformation of insurance 6
MN

4
Introducing the team
If you have a comment or question, please type into the chat area
MN
Okan Utkueri
CDI + TÜRKİYE
Programme Lead
Okan.utkueri@the-digital-insurer.com
Malini Nagaria
The Digital Insurer
Head of TDI Academy
Malini.nagaria@the-digital-insurer.com
Ebru Çetin
The Digital Insurer
Head of Turkey
Ebru.cetin@the-digital-insurer.com

5
Today’s Agenda
Why are we here?
Programme demo
2
4
Enrollment process
5
Introductions
1
3
Recap and Q&A
6

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We have entered the 4th Industrial Revolution
1st Industrial
Revolution
(early 19th Century)
Steam Machines
2nd Industrial
Revolution
(early 20th Century)
Electrical Energy-Based
Mass Machine
Production
3rd Industrial
Revolution
(Late 20th Century)
Computer +
Connected, + Internet
4th Industrial Revolution (Early 21st Century)
The speed of change and impact is increasing,
digital is merging with humans rather than
being a stand-alone technology.
Intelligence
Connectivity
Information
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Some key global trends & perspectives
1. Pace is picking up - change is urgent
2. 2 speeds / dimensions - VCI and NDBM
3. It’s OMNI – not Digital only vs face-to-face
4. Risk reduction through tech
5. Ecosystem impacts – new channel + new products.
Embedded insurance
2
Improving
Reinventi
ng Today Tomorrow
Value Chain New Digital
Innovations Business
Models
3
1
4 5
1
2 3
4 5
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Change is not easy
3 out of 4 digital
transformations
fail to meet their
objectives
Source: Everest group. 78% failure rate
+ Covid-19:
Business as usual
is not sustainable
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People are key to successful change – skills + mindsets
Source: : BCG it is not a digital transformation with out a digital culture
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Unique opportunity to broaden & accelerate digital transformation
efforts by “moving digital from the few to the many”
Moving from the few
to the many
NOW ASAP
Specialist teams engaged in digital Business teams engaged in digital
▪ Administration / ops
▪ Claims
▪ Distribution
▪ Sales
▪ Marketing
▪ Pricing & Product Development
▪ Risk Assessment
▪ Underwriting
▪ Digital
▪ Technology
▪ Innovation
▪ Partnerships
▪ M&A
▪ CVCs
SPECIALIST TEAMS BUSINESS TEAMS
MN

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Virtual Mini-MBA
On-demand Certificate
Trusted by more than 5,000 participants worldwide
Learn more about the TDI Academy Programmes here
Enterprise License
& Membership
TDI Academy Programmes
NEW! Localised digital insurance
training programme for Turkey
MN

3
TDI Academy
Global participation
> 5,000 Participants
> 50 Companies
> 50 Countries
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TDI Academy Curriculum *Click on lesson title for more info
13
1.1 4th Industrial
Revolution
1.2 Our Connected
World
1.3 The Power
Of Social
1.4 Changing
Consumer Behavior
1.5 The Future of
Insurance
1.6 Why Data
Is King
1.7 Cloud Crushes
Cost
1.8 Insurance
Rebooted
OUR CHANGING
WORLD
Course 1
2.1 Tech Trends
In Insurance
2.2 AI, Machine
Learning, & RPA
2.3 Blockchain
2.4 IoT
2.5 Chat & Voice
2.6 Immersive
Technologies
2.7 API’s &
Microservices
2.8 Tech Architecture
Best Practices
TECH ENABLERS
Course 2
3.1 The Power
Of Data
3.2 Python
Basics
3.3 Python
Intermediate
3.4 Data Visualization
& Example Tools
3.5 Machine
Learning
3.6 D&A Use Cases –
P&C
Life & Health
3.8 Predictive
Modelling
DATA & ANALYTICS
Course 3
4.1 Sales Tools
For Insurance Agents
4.2 Underwriting –
Life & Health
P&C
4.4 Product
Development
4.5 Service &
Administration
4.6 Claims –
Life & Health
4.7 Claims –
P&C
4.8 Implementing
Value Chain Innovations
VALUE CHAIN
INNOVATIONS
Course 4
5.1 Platform &
Ecosystems
5.2 Microinsurance
5.3 On-Demand
Insurance
5.4 Comparison Sites
5.5 Peer-to-Peer &
Community
5.6 Health &
Wellness
5.7 Commercial
5.8 Building New Digital
Business Models
NEW DIGITAL
BUSINESS MODELS
Course 5
6.1 Data-Led
Marketing
6.2 Direct Digital
Marketing
6.3 Digital Marketing
for Advisors (O2O)
6.4 Power of Content
6.5 Omni Sales &
Servicing
6.6 Customer Lifetime
Value & Customer
Advocacy
6.7 Customer
Experience
6.8 Out-of-Industry
Use Cases
MARKETING &
CUSTOMER EXPERIENCE
Course 6
7.1 Why Strategy
Beats Execution
7.2 Regulations & Ethics
in a Digital World
7.3 Transforming the
Old vs. Building the
New
7.4 Partnership in a
Digital World
7.5 Chance Management as
a Discipline
7.6 Agile & Lean
Basics
7.7 Cultural Change
for a Digital World
7.8 How to Succeed
When Most
Transformations Fail
STRATEGY &
TRANSFORMATION
Course 7
OU

Delivered by global Industry Experts
14
MICHAEL HA
Country MD
True Money, Indonesia
HUGH TERRY
Founder,
The Digital Insurer
DEB SMALLWOOD
Founder,
Strategy Meets Action
RICK HUCKSTEP
Chairman,
The Digital Insurer
SIMON PHIPPS
Founder,
The Digital Insurer
MARK BREADING
Partner and Chief Research
Officer, Strategy Meets
Action
THOMAS CHAN
Insurance Sector
Lead, Google Cloud
MALINI NAGARIA
Head of TDI Academy,
The Digital Insurer
ZOË BELCHER
Founder and Director,
OB1 Consulting
JAMES COGHILL
Industry Manager,
Finance, Google
PATRICIA SAPORITO
Insurance D&A
Author / Specialist
KRISTIN WARNE
Global head of life & health
claims, Swiss Re
ERIC FENG
Social Media Influencer,
Global Speaker on Social
Media Marketing
DR GRAHAM SPRIGGS
ADI Curriculum &
Assignments Director,
The Digital Insurer
ANDREW DE KOCK
Head of Africa,
The Digital Insurer
HARISH AGARWAL
CX Solution Lead,
Qualtrics
SUSAN HOLLIDAY
Senior Advisor IFC and
nonresident scholar for III
STEVE TUNSTALL
CEO ,
Insure
PAUL BRENCHELY
Partner, Insurance Advisory
at KPMG Singapore
JYOTI GUPTA
Data Science and ML Lead Instructor,
Xccelerate
ALAN WALKER
Digital Insurance
Transformation Specialist
DUNCAN MINTY
Business ethics consultant,
Chartered Insurance
Practitioner
YANNICK EVEN
Data Science Team
Head , Swiss Re APAC
NIGEL WALSH
Managing Director,
Insurance at Google
ANDREW DART
Tech Specialist,
The Digital Insurer
FREDERIK BISBJERG
Executive Vice President-
Digitalization & Innovation,
Daman National Health
Insurance Company
JAN REINMUELLER
Partner, Head of KPMG
Digital Village; Co-Lead
KPMG Global Innovation
Network
HUGUES BERTIN
CEO ,
Digital Insurance LatAm
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15
Today’s Agenda
Why are we here?
Programme demo
2
4
Enrollment process
5
Introductions
1
3
Recap and Q&A
6

16
What is CDI + TÜRKİYE?
• First Certificate in Digital Insurance specially developed for the Turkish market.
• Certificate delivered by TDI Academy, the largest global knowledge platform in Digital Insurance and with a community made up of more than
40,000+ professionals in the insurance industry.
• 56 hours of pre-recorded content in English and subtitled in Turkish with range of experts: 100% virtual, 7 courses of 8 classes, completed over
4 months and designed to propel the sector in the world to come.
• 1 group project to put what participants have learned into practice.
• 18 hours live Discussion Groups in Turkish (2 hours at the end of each Course)
• Programme lead Okan Utkueri will be hosting and moderating the discussion groups, mentoring participants during the 4 months and
supporting Group Projects.
Registration: https://www.the-digital-insurer.com/tdi-academy/tdi-academy-cditurkiye/
More info : cdiplusturkiye@the-digital-insurer.com
+
Certificate on-
demand at Digital
Insurance + Live
sessions in Turkish
Lifelong learning and membership of a global network of on Digital Insurance. The CDI +
Türkiye programme enables insurance professionals rapidly improve their digital
insurance skills with a combination of on-demand learning and live sessions.
7 courses each with 8
lessons of 1 hour
Global Access 7/24 for 12
months
18 hours of live sessions in
Turkish after each course
56 lessons to complete
Multiple Choice
Questions after each
lesson
Group projects and
presentation
Estimated kick-off date: 26th January 2022
Fee:
USD
$2,500
OU

17
1.1 4th Industrial
Revolution
1.2 Our Connected
World
1.3 The Power
Of Social
1.4 Changing
Consumer Behavior
1.5 The Future of
Insurance
1.6 Why Data
Is King
1.7 Cloud Crushes
Cost
1.8 Insurance
Rebooted
OUR CHANGING
WORLD
Course 1
2.1 Tech Trends
In Insurance
2.2 AI, Machine
Learning, & RPA
2.3 Blockchain
2.4 IoT
2.5 Chat & Voice
2.6 Immersive
Technologies
2.7 API’s &
Microservices
2.8 Tech Architecture
Best Practices
TECH ENABLERS
Course 2
3.1 The Power
Of Data
3.2 Python
Basics
3.3 Python
Intermediate
3.4 Data Visualization
& Example Tools
3.5 Machine
Learning
P&C
Life & Health
3.8 Predictive
Modelling
DATA & ANALYTICS
Course 3
4.1 Sales Tools
For Insurance Agents
Life & Health
P&C
4.4 Product
Development
4.5 Service &
Administration
4.6 Claims –
Life & Health
4.7 Claims –
P&C
4.8 Implementing
Value Chain Innovations
VALUE CHAIN
INNOVATIONS
Course 4
5.1 Platform &
Ecosystems
5.2 Microinsurance
5.3 On-Demand
Insurance
5.4 Comparison Sites
5.5 Peer-to-Peer &
Community
5.6 Health &
Wellness
5.7 Commercial
5.8 Building New Digital
Business Models
NEW DIGITAL
BUSINESS MODELS
Course 5
6.1 Data-Led
Marketing
6.2 Direct Digital
Marketing
6.3 Digital Marketing
for Advisors (O2O)
6.4 Power of Content
6.5 Omni Sales &
Servicing
6.6 Customer Lifetime
Value & Customer
Advocacy
6.7 Customer
Experience
6.8 Out-of-Industry
Use Cases
MARKETING &
CUSTOMER EXPERIENCE
Course 6
7.1 Why Strategy
Beats Execution
7.2 Regulations & Ethics
in a Digital World
7.3 Transforming the
Old vs. Building the
New
7.4 Partnership in a
Digital World
7.5 Chance Management as
a Discipline
7.6 Agile & Lean
Basics
7.7 Cultural Change
for a Digital World
7.8 How to Succeed
When Most
Transformations Fail
STRATEGY &
TRANSFORMATION
Course 7
OU
Turkish subtitles for each lesson video
Curriculum for CDI + TÜRKİYE Programme

18
• Breadth vs Niche: Our programme is deliberately broad and covers a variety of relevant
topics in the digital insurance area rather than delving into niche areas.
• Required Prior Knowledge: While some of the topics are domain specific, the programme is
designed to cover levels with no prior domain knowledge, but would benefit from a better
understanding of these aspects of business beyond your own area.
• Participating Departments: Due to the breadth of the programme, we have had people
from all basic insurance areas such as IT, sales / marketing, human resources, underwriting,
finance, innovation, digital transformation units and more.
• Participant job levels: The programme targets mainly Heads of Functions or Business Units,
Digital Specialists and Senior Leaders, together with high potential and talents who will
benefit from a broader view of the business opportunities presented by digital across the
company, as well as an enriched dialogue with industry peers.
CDI + TÜRKİYE – Who is it for?
Who is it for?
Insurance professionals in Turkey
interested in transforming the
insurance industry into a digital
world.
C-level executives, high potentials,
executives in the digital area, senior
business leaders and specialists.
The desire and availability to
commit to the 4-month programme
are the key factors.
Professionals who commit to
studying between 6/8 hours per
week.
TDI Academy - virtual platform for training and development of insurance in the digital age
OU

CDI + TÜRKİYE – Programme format
9 live Discussion Groups in Turkish over 18 weeks
Each discussion group has a duration of 120
minutes – Frequency: Biweekly
Cohort size – between 10-20
Weekly
Schedule Details
Week 0 Programme kick-off
Weekly 2 1. Our Changing World
Weekly 4 2. Tech Enablers
Weekly 6 3. Data & Analytics
Weekly 8 4. Value Chain Innovations
Weekly 10 5. New Digital Business Models
Weekly 12 6. Marketing & Customer Experience
Weekly 14 7. Strategy & Transformation
Weekly 16 Group Project presentations: 15 minutes per group
Weekly 18 Closing Session & Graduation Ceremony - 40 minutes
Okan Utkueri
Programme Lead
CDI + TÜRKİYE
Discussion Groups Moderated and Hosted by
• Each group contains 18 hours of live sessions.
• There are no assignments for each course, but there is a group project exercise (see next slide)
• Participants complete 18 hours live discussion groups: option to skip 2 sessions maximum and watch recorded content.
• Participants complete 56 lessons in 18 Weeks; option to skip 6 lessons max.
• Duration of 4.5 months with a pace of 6/8 hours per week
• Attendance at the initial kick-off webinar is mandatory, and access to the programme is not granted until attendance is confirmed.
Experts from the Turkish insurance, technology and
startup ecosystem
Senior executive in insurance/reinsurance,
startup mentor, angel investor , insurtech
advisor, executive coach.
He has 30 years experience in the insurance
industry and 13 years CEO role (Previously
CEO @Eureko Sigorta, Board Member
@TSB, @DASK, @TSEV, @TARSİM)
Insurtech Programme Advisor & Mentor for
ITU Cekirdek , Turkey’s biggest incubation
center. He is also mentoring startups in
various acceleration programs.
Co-Founder & Partner @Angel Effect, which
is an angel investment platform.
Country Head @Guy Carpenter Turkey.
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OU

CDI + TÜRKİYE - What are the benefits for employees and companies?
Benefits for Employees:
• New skills & new perspectives on digital insurance
• Practical knowledge to advance careers
• Strategic insights
• Internal & external recognition of digital insurance expertise
• Becoming part of a global community – lifelong learning plus being globally connected as careers develop
• All in all – great career enhancement – with future-proofing!
Benefits for Companies:
• Increased awareness, enthusiasm and knowledge on digital insurance – accelerated cultural change
• Increased chances of successful digital transformation efforts by raising digital quotient
• Accessing external knowledge & perspectives from industry experts very cost effectively and efficiently
• Enhanced employee engagement, retention and brand
In summary: address skills gaps, develop future talent and create a stronger digital culture using programmes & services that
relate directly back to your company’s challenges & opportunities
22
OU

23
Today’s Agenda
Why are we here?
Programme demo
2
4
Enrollment process
5
Introductions
1
3
Recap and Q&A
6

24
What does a lesson look like?
Industry Expert intro
Lessons broken into 3-4 topics
with learning goals.
Industry expert records video
for each topic . There are Also
supporting materials
Summary Further references –
links to learn more
Quiz at end (multiple choice)
Feedback is mandatory
Lessons typically take
1.5 hours to complete
Overview & learning goals
MN

CDI + TÜRKİYE – Certification & Badge on successful completion
25
MN

26
Today’s Agenda
Why are we here?
Programme demo
2
4
Enrollment process
5
Introductions
1
3
Recap and Q&A
6

27
Enrollment process – confirm your places by 10th December
Individuals:
• Complete the registration form --> we will be in touch shortly
after to confirm your details & to provide invoicing details
• Full payment required up front to confirm your place for January
2022
• Payment can be made by credit card online or by bank transfer
(eg if your company is sponsoring you)
• We will confirm the start date by end of December and send you
Programme details 1-2 weeks before the kick-off
Sponsoring Companies:
• Email Ebru to confirm numbers (groups of more than 5 eligible for discounted
pricing)
• We will ask you to provide a few details of the participants wishing to enroll for
registration purposes
• We will issue the invoice - payment can be made by credit card online or by bank
transfer
• We will confirm the start date by end of December and send the confirmed
participants Programme details 1-2 weeks before the kick-off
• We will raise any participant issues with you during the Programme
• We will issue an end of Programme feedback deck for the whole cohort
Scan the QR Code for the
registration page
Ebru Çetin
MN
Contact our local team to
ask support

28
Today’s Agenda
Why are we here?
Programme demo
2
4
Enrollment process
5
Introductions
1
3
Recap and Q&A
6

29
Summary and recap
• Change and digital transformation are a constant process – upskilling and having the right mindset are critical for success
• Validation from launches in other markets and global participation from thousands of participants and global insurers
• The only digital insurance Certification that has a global curriculum but is also localised for the market
• Live interactive discussion groups create a community for discussion and opportunities for applied learning
• CDI+Turkiye – first cohort in January 2022 – estimated kick-off on 26th January
• Key criteria – a desire to learn how digital technologies are impacting insurance + the time to commit to learning over a 4
month period
• Fee = US$2,500 per pax (group discounts available)
• Confirm your seat by 10th December
MN

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Your Questions!
Please type them in chat or come off
mute

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Thank you! Please reach out to us for further info
Okan Utkueri
CDI + TÜRKİYE
Programme Lead
Okan.utkueri@the-digital-insurer.com
Malini Nagaria
The Digital Insurer
Head of TDI Academy
Malini.nagaria@the-digital-insurer.com
Ebru Çetin
The Digital Insurer
Head of Turkey

CDI + türki̇ye information webinar

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