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RETARGETING


RIGHT CUSTOMER - RIGHT TIME - RIGHT MESSAGE
GARY HENDERSON




TWEET US @IMDIGITALAGENCY • WWW. INTERACTIVITYMARKETING.COM • GARY@INTERACTIVITYMARKETING.COM
WHAT IS RETARGETING?



• Serving ads to target individuals who have visited your website
• Goal: Saturate target market with brand message/value proposition
 and to remain top-of-mind




           TWEET US @IMDIGITALAGENCY • WWW. INTERACTIVITYMARKETING.COM • GARY@INTERACTIVITYMARKETING.COM
WHAT IS RETARGETING?




TWEET US @IMDIGITALAGENCY • WWW. INTERACTIVITYMARKETING.COM • GARY@INTERACTIVITYMARKETING.COM
WHY RETARGETING IS IMPORTANT?

98% of site visitors leave websites without converting

The average consumer has                  7 interactions with a company before
converting
Retargeting campaigns cost 20% less (on average) than site-targeted

campaigns on a CPM basis
Retargeting CTRs are roughly                  2x higher than that of traditional PPC

             TWEET US @IMDIGITALAGENCY • WWW. INTERACTIVITYMARKETING.COM • GARY@INTERACTIVITYMARKETING.COM
SETTING UP A RETARGETING CAMPAIGN


• Place a snippet of generated code onto
 the page(s) to which you want to drive
 traffic


•Each time an individual visits the page, a
 cookie will be attached



           TWEET US @IMDIGITALAGENCY • WWW. INTERACTIVITYMARKETING.COM • GARY@INTERACTIVITYMARKETING.COM
SETTING UP A RETARGETING CAMPAIGN
• Design specific text/display ads for each page/item that you wish to
 retarget




• Once a certain number of visitors view the page, retargeting ads are
 triggered across the ad network

            TWEET US @IMDIGITALAGENCY • WWW. INTERACTIVITYMARKETING.COM • GARY@INTERACTIVITYMARKETING.COM
GOOGLE REMARKETING
Pros
•No management fees
•Can use research from SEO and PPC campaigns
•Easy to get started
•Familiarity with interface and measurement methods
Cons
•Ads only display across Google’s network
•Requires time and labor to manage and maintain
       TWEET US @IMDIGITALAGENCY • WWW. INTERACTIVITYMARKETING.COM • GARY@INTERACTIVITYMARKETING.COM
OUTSIDE VENDORS
Pros
•Ads are displayed across more than just Google’s
 network
•Extensive tools and monitoring capabilities
•Experts managing accounts
•Data/results are presented in easy-to-digest format
Cons
•Usually requires management fees and/or percent of ad
 spend/return
•Having to find the perfect partner for your business
        TWEET US @IMDIGITALAGENCY • WWW. INTERACTIVITYMARKETING.COM • GARY@INTERACTIVITYMARKETING.COM
OUTSIDE VENDORS




TWEET US @IMDIGITALAGENCY • WWW. INTERACTIVITYMARKETING.COM • GARY@INTERACTIVITYMARKETING.COM
CASE STUDY: YANKEE CANDLE

Goals
•Grow customer base
•Re-engage previous customers
•Specifically target shopping cart abandonment
Strategy
•Target customers who abandoned shopping carts
 (60 days or less)
•Used Google Remarketing
•Text and display ads promoting coupons and
 discounts

             TWEET US @IMDIGITALAGENCY • WWW. INTERACTIVITYMARKETING.COM • GARY@INTERACTIVITYMARKETING.COM
CASE STUDY: YANKEE CANDLE
Results
•10% of visitors who abandoned shopping carts
returned to the site
•10% of those converted
•600% higher conversion rate than the account
average
•CPC less than half of average account CPC
•468% increase in ROI

              TWEET US @IMDIGITALAGENCY • WWW. INTERACTIVITYMARKETING.COM • GARY@INTERACTIVITYMARKETING.COM
CASE STUDY: TRAVELOCITY
Goals
•Maximize ROI by retargeting customers who searched for
 flights but did not convert
Strategy
•Utilized dynamic retargeting to target specific flights/routes
 for which visitors were searching
•Marketed area hotels/car rentals to visitors who did convert



              TWEET US @IMDIGITALAGENCY • WWW. INTERACTIVITYMARKETING.COM • GARY@INTERACTIVITYMARKETING.COM
CASE STUDY: TRAVELOCITY

Results
•651% increase in CTR
•Cost per Transaction-- 79% decrease
•Transaction Volume-- 230% increase
•Earnings-- 133% increase




            TWEET US @IMDIGITALAGENCY • WWW. INTERACTIVITYMARKETING.COM • GARY@INTERACTIVITYMARKETING.COM
GARY HENDERSON
                         Interactivity Marketing

               Gary@InteractivityMarketing.com
                 www.InteractivityMarketing.com
                           @GaryLHenderson
                            @IMDigitalAgency




TWEET US @IMDIGITALAGENCY • WWW. INTERACTIVITYMARKETING.COM • GARY@INTERACTIVITYMARKETING.COM

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Retargeting Presentation Search Exchange

  • 1. RETARGETING RIGHT CUSTOMER - RIGHT TIME - RIGHT MESSAGE
  • 2. GARY HENDERSON TWEET US @IMDIGITALAGENCY • WWW. INTERACTIVITYMARKETING.COM • GARY@INTERACTIVITYMARKETING.COM
  • 3. WHAT IS RETARGETING? • Serving ads to target individuals who have visited your website • Goal: Saturate target market with brand message/value proposition and to remain top-of-mind TWEET US @IMDIGITALAGENCY • WWW. INTERACTIVITYMARKETING.COM • GARY@INTERACTIVITYMARKETING.COM
  • 4. WHAT IS RETARGETING? TWEET US @IMDIGITALAGENCY • WWW. INTERACTIVITYMARKETING.COM • GARY@INTERACTIVITYMARKETING.COM
  • 5. WHY RETARGETING IS IMPORTANT? 98% of site visitors leave websites without converting The average consumer has 7 interactions with a company before converting Retargeting campaigns cost 20% less (on average) than site-targeted campaigns on a CPM basis Retargeting CTRs are roughly 2x higher than that of traditional PPC TWEET US @IMDIGITALAGENCY • WWW. INTERACTIVITYMARKETING.COM • GARY@INTERACTIVITYMARKETING.COM
  • 6. SETTING UP A RETARGETING CAMPAIGN • Place a snippet of generated code onto the page(s) to which you want to drive traffic •Each time an individual visits the page, a cookie will be attached TWEET US @IMDIGITALAGENCY • WWW. INTERACTIVITYMARKETING.COM • GARY@INTERACTIVITYMARKETING.COM
  • 7. SETTING UP A RETARGETING CAMPAIGN • Design specific text/display ads for each page/item that you wish to retarget • Once a certain number of visitors view the page, retargeting ads are triggered across the ad network TWEET US @IMDIGITALAGENCY • WWW. INTERACTIVITYMARKETING.COM • GARY@INTERACTIVITYMARKETING.COM
  • 8. GOOGLE REMARKETING Pros •No management fees •Can use research from SEO and PPC campaigns •Easy to get started •Familiarity with interface and measurement methods Cons •Ads only display across Google’s network •Requires time and labor to manage and maintain TWEET US @IMDIGITALAGENCY • WWW. INTERACTIVITYMARKETING.COM • GARY@INTERACTIVITYMARKETING.COM
  • 9. OUTSIDE VENDORS Pros •Ads are displayed across more than just Google’s network •Extensive tools and monitoring capabilities •Experts managing accounts •Data/results are presented in easy-to-digest format Cons •Usually requires management fees and/or percent of ad spend/return •Having to find the perfect partner for your business TWEET US @IMDIGITALAGENCY • WWW. INTERACTIVITYMARKETING.COM • GARY@INTERACTIVITYMARKETING.COM
  • 10. OUTSIDE VENDORS TWEET US @IMDIGITALAGENCY • WWW. INTERACTIVITYMARKETING.COM • GARY@INTERACTIVITYMARKETING.COM
  • 11. CASE STUDY: YANKEE CANDLE Goals •Grow customer base •Re-engage previous customers •Specifically target shopping cart abandonment Strategy •Target customers who abandoned shopping carts (60 days or less) •Used Google Remarketing •Text and display ads promoting coupons and discounts TWEET US @IMDIGITALAGENCY • WWW. INTERACTIVITYMARKETING.COM • GARY@INTERACTIVITYMARKETING.COM
  • 12. CASE STUDY: YANKEE CANDLE Results •10% of visitors who abandoned shopping carts returned to the site •10% of those converted •600% higher conversion rate than the account average •CPC less than half of average account CPC •468% increase in ROI TWEET US @IMDIGITALAGENCY • WWW. INTERACTIVITYMARKETING.COM • GARY@INTERACTIVITYMARKETING.COM
  • 13. CASE STUDY: TRAVELOCITY Goals •Maximize ROI by retargeting customers who searched for flights but did not convert Strategy •Utilized dynamic retargeting to target specific flights/routes for which visitors were searching •Marketed area hotels/car rentals to visitors who did convert TWEET US @IMDIGITALAGENCY • WWW. INTERACTIVITYMARKETING.COM • GARY@INTERACTIVITYMARKETING.COM
  • 14. CASE STUDY: TRAVELOCITY Results •651% increase in CTR •Cost per Transaction-- 79% decrease •Transaction Volume-- 230% increase •Earnings-- 133% increase TWEET US @IMDIGITALAGENCY • WWW. INTERACTIVITYMARKETING.COM • GARY@INTERACTIVITYMARKETING.COM
  • 15. GARY HENDERSON Interactivity Marketing Gary@InteractivityMarketing.com www.InteractivityMarketing.com @GaryLHenderson @IMDigitalAgency TWEET US @IMDIGITALAGENCY • WWW. INTERACTIVITYMARKETING.COM • GARY@INTERACTIVITYMARKETING.COM