iPhone and BlackBerry client for an open source CRM software to keep sales employees who are on the move connected and productive.

1. HSTC901 MOBILE CRM CLIENT FOR IPHONE & BLACKBERRY www.harbinger-systems.com

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13. MOBILE CRM CLIENT FOR IPHONE & BLACKBERRY Challenge The company wants to provide sales team access to critical CRM functionality while being on the move Application focus was to make it fast, frill-less and hassle-free access on mobile devices Situation A diversified enterprise delivering software products and services across 45 countries Company uses a central web-based open source CRM software for its sales force Technologies & Tools iPhone 2.2.1 SDK Xcode 3.2 Google Map GMap2 API for showing address Email and calling API for contact CRM-Web Service communication BlackBerry SDK 5.0 Event handling and listeners KSoap2 for SOAP connectivity to web services Multiple UI layouts for different screens Harbinger Solution Adapted web-based interface to iPhone’s and Blackberry’s native-UI and small factor A lightweight CRM client with key modules, Contacts, Leads and Opportunities developed with quick turnaround time Mobile clients support offline and online modes with sync and connectivity to server through a web service Benefits Sales people constantly connected and productive in offline as well as online mode Sales teams able to instantly note down contacts and opportunities without having to resort to cumbersome mechanisms like Notepad, Excel and others BOTTOM LINE Sales people of the company able to be connected and be productive 24/7 www.harbinger-systems.com HSTC901