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A BIBLICAL APPROACH TO
CONFLICT MANAGEMENT
Melvin W. Wong, Ph.D.
ChristianMentalHealth.com
黃偉康博士
Licensed Clinical Psychologist , California
DrMelvinWong@gmail.com
415.889.8796 Text/Voice
衝突
無處不在
自有永有
化解衝突
要有
屬靈的
基礎
Prince of Peace Isaiah 以賽亞書 9:6
For to us a child is born,
to us a son is given;
and the government shall
be upon his shoulder,
and his name shall be called
Wonderful Counselor,
Mighty God,
Everlasting Father,
Prince of Peace.
因有一嬰孩為我們而生
有一子賜給我們
政權必擔在他的肩頭上
他名稱為奇妙 策士
全能的神 永在的父
和平的君
和平之君
Forgiveness 寬恕
Propitiation 贖罪
Redemption 贖回
根據聖經的沖突管理方法
在一個有罪的世界裡, 人際關係衝突是不可避免的
罪人 = 人事衝突 傷害 心靈
很難防止衝突的產生
我們可以管理衝突的過程和結果
管理衝突的過程 = 方法
化解衝突的過程 預防衝突 = 心法
方法: 解決衝突的三位一體論
1. Accuser 控方:Plaintiff 原告
2. Defender 辯方: Defense 辯護
3.1 Mediation 調解 Mediator 中間人 和事佬
3.2 Arbitration 仲裁 公斷 Arbitrator
3.3 Court 法院判决 法官審訊 陪審團審判
劍
法
容
易
心
法
最
難
Doing the
Right Thing
Well
Attitude
Four Horsemen of Apocalypse
婚姻沖突的四大殺手
1. 批評
2.辯護
3.藐視
4.撤退
預防
降低
Interpersonal Conflict Management Priority-Mindset
Worship: Obedience & Service
Significance Meaning Joy: Purpose
Happiness: Fun Pleasure Enjoyment Satisfaction
Harmony: Communicate-Resolve: Conflicts vs Denial
Personal Preferences: Me vs We vs Us: Getting Along
Safety Values: Punctuality: Timeliness
Principles: Subjective Style: Right vs Wrong Yes vs No
Logistics: Things and Tasks: Big vs Small Cheap vs Expensive
Splitting 撕裂 分裂
Autistic Self-Centered Selfish Self-Preserving
边缘系统过敏
理性:前额叶皮层停顿
幸存者模式:面临威胁 恐惧 创伤
神经
过敏
非理性
Getting to Yes: Negotiating Agreement Without Giving In
William Ury
1. Separate People from the Problem 人與事分開
2. Focus on Interests, not (your status) Positions
專注於關心的事,而不是個人地位
3. Generate a variety of Possibilities before deciding what to do
探索各種解決問題的可能性
4. Insist that the Result be based on Some Objective Standard
在決定做什麼之前 堅持解決的結果是基於 一些客觀的標準
管理衝突的過程 = 心法
基督教文化: 愛心 和睦心態 個人紀律 生活態度
心靈精神生活 不是律法主義 思維靈活適應力強
樂觀的人生態度 可以欣賞幽默 創意和創新
不是完美主義者 可以接受自己的錯誤 沒審判態度
溫柔謙卑 耐心和寬容 可適應含糊 人比事務更重要
有團隊關係精神的人 健康的關係 情感疆界
心法: 彼得前書 22:21-24
你們做僕人的 凡事要存敬畏的心順服主人
不但順服那善良溫和的 就是那乖僻的也要順服。
倘若人為叫良心對得住神 就忍受冤屈的苦楚
這是可喜愛的。
你們若因犯罪受責打 能忍耐 有什麼可誇的呢?
但你們若因行善受苦 能忍耐 這在神看是可喜愛的
心法: 彼得前書 22:21-24
你們蒙召原是為此 因基督也為你們受過苦
給你們留下榜樣 叫你們跟隨他的腳蹤行。
他並沒有犯罪 口裡也沒有詭詐他被罵不還口
受害不說威嚇的話 只將自己交託那按公義審判人的主
他被掛在木頭上 親身擔當了我們的罪
使我們既然在罪上死 就得以在義上活。
因他受的鞭傷 你們便得了醫治。
www.wcccc.org

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Biblical Approach to Conflict Management