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National Research University
                         Moscow – December 5 and 6


                       Paulo Faustino, MSc, PhD, PostDoc
                          faustino.paulo@gmail.com

                           Presidente of Media XXI/Formalpress
                     Porto University and Lisbon School of Mass Media
        Centrer of Investigation in Media and Journalism/Nova University of Lisbon
               Columbia Institute of Tele Information, Columbia University




       THE EVOLUTION
     OF BOOK PUBLISHING
- FROM THE PAPER TO THE DIGITAL BUSINESS -
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS




   Is Print Dead?
Is Print Becoming Elitist?

Is digital Changing the Face of Publishing

Is Print Becoming Obsolete?
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS

             Social Media * Users and Broadband Penetration
                         Worldwide, 2007 - 2012
        2012

         2011

         2010
                                                                                          in percentage of
         2009                                                                             broadband users
                                                                                          in millionsof
         2008                                                                             broadband users

          2007

                    0
                                  500
                                                   1000
                                                                      1500
Note * = MySpace, Facebook, YouTube, and Flickr
Source: Strategy Analytics “The People’s Revolution: Implications of Web 2.0 and Social Media Applications,” Dec. 12, 2007
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS


   Harlequin’s Digital Media Strategy




                                          Harlequin Romance Radio
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS


     The Challenges to Big Publishing
• Books judged on perceived commercial merit

    – Difficult to identify potential bestsellers
       • Readers decide this!!
    – Reject many great authors

• Publishers deciding what readers can read
   – Readers shut out

• Slow production cycles

• Books too expensive

• Cannot take a risk on every book
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS




   • Ebooks + Open Publishing

       – Free ebook publishing tools

       – Distribution to major ebook stores

       – Promote publishing best-practices

       – Power to the author
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS


         The Myth of Big Publishing

   Publishers controlled Heaven
   Promised Perks of the After life

    –   editing
    –   printing press
    –   distribution
    –   marketing
    –   royalties
    –   fame and respect
    –   readers
    –   “published author” inscribed
        on your tombstone
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS


                     IS BIG PUBLISHING DEAD?
                        No, though it has lost its way

                  You will decide the fate of Big Publishing

             You can help it find its way, if you choose that path


                       WE LIVE IN UNCERTAIN TIMES
                 BOOK PUBLISHING IS CAUGHT
  IN THE TURBULENT CROSS CURRENTS OF MULTIPLE CONVERGING
                          FORCES



            TECHNOLOGY IS CHALLENGING BIG PUBLISHING
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS




  Technology is a catalyst for rapid evolution.

  Successful technology is that which satisfies human
  desires for greater empowerment.

  And for products and services that are
  faster, cheaper, more accessible and more useful.

  Technology can be disruptive by rendering old
  business models and practices obsolete.

  Let’s examine the changes
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS




                         Here comes technology
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS




           FIVE TRENDS TO ROCK THE WORLD OF PUBLISHING

 - to prepare for the future, it’s more important you understand where
           you’re heading, rather than when you’ll get there.

    - Here, I will share macro representations of where your world is
                                  headed
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS




                       1. TREND ONE

     Bookselling moving to the Web
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS

    Percentage of book purchases made
     online vs B&M - Print and E-Books

                                                                   Web




                                                                 Brick &
                                                                 Mortar
                                      Today?
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS


                Bookselling moves to the Web
 • The decline of brick and mortar
 • Consumer drivers:


    •   Price
    •   Convenience
    •   Selection


 • Self-published books displayed side by side with traditional
   books


 • Big publishers no longer control distribution
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS




                           2. TREND TWO:

              Reading Moving to Screens
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS


           Screens are the new paper
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS


             Ebooks to overtake print


                                                               Ebooks




                                                             Print books
                                    Today?
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS

          Ebooks as a percentage of US
       30
            wholesale trade market
       25

       20

       15

       10

          5

          0
              2002             2004             2006              2008             2010    2012

    Source: Association of American Publishers, publishers.org. 2012 Smashwords estimate
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS


                  Why ebooks are hot
• Screens offer better reading experience and they are improving

    – Changeable font size
    – Portable and compact
                                A   A   A   A
    – Screens will get better/faster/cheaper

    – Amazon, Apple, B&N, etc

• Ebooks offer better consumption experience

    – Lower cost than print

    – Convenient sampling and purchasing

    – Huge selection
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS




                     3. TREND THREE

    The Rise of Ebook Self-Publishing
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS

    Number of books published indie vs.
               traditional


                                                                 Indie
                                                                 books



                                                                New trad.
                                                                books


                            Today?
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS


    Indie ebooks published at Smashwords
                                                         141,000 +
     160000                                              (July 2012)
     140000
     120000                                    92,000 +
     100000
       80000
       60000                          28,800
       40000                6,000
       20000        140
            0
                 2008       2009       2010       2011       2012
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS


                New tools open book publishing
                   ….and distribution to all
• Tools such as Smashwords empower you to become your own
  publisher

    – Free printing press in the cloud

    – Distribution to major online ebookstores, libraries

    Self publishing advantages to the author:
    –   faster time to market
    –   greater creative control
    –   lower prices to consumers
    –   lower expenses
    –   better distribution to global market
    –   never go out of print
    –   earn more per book
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS




                     4.TREND FOUR

       Content Explosion Leads to
      Downward Pressure on Prices
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS


      Glut leads to price competition


                     $4.25


                                                       $3.15




      October 2010                        March 2012


Average price of Smashwords ebooks
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS




                        5. TREND FIVE

            Publishers Losing Primacy
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS


    Big Publishers Have Lost Their Monopoly
 • Printing press is free to all

 • Distribution free to all

 • Knowledge to publish,
   distribute and market high-quality, professional books is
   free to all

 • Big Publishers overprice

 • Professional authors asking:

      – “What can a publisher do for me that I can’t do for myself?”
      – “Will a publisher actually limit my ability to reach readers?”
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS


                       Stigmas to Flip?
Aspire                                                          Aspire
Traditional                                                     Indie




Aspire
Indie
                                                                Aspire
                                                                Traditional
    4 yrs ago         Today?                Future?
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS


   What is Success? The Success Flywheel
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS


     How Big Publishers can Regain the Faith
• Do for authors what authors cannot or will not do for themselves

• Change the publishing mindset

    – Serve authors first
    – Empower editors (the heart and soul of great publishers!)
    – Develop long tail strategies

• Forget about selling - better: selling is important but focus on publishing

• Increase author royalties

• Abandon DRM – better: be more flexible
Impact of Digitalization on Industries


    There is a very obvious transformation of industries
    going on due to an ongoing digitalization.

    For example:

    - Banking Tourism
    - Media
    - Newspapers
    - Music Movie
    - Others



     ….but what about the book industry?


THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS
Digitalization in the Book Industry - Examples:
eBook, eJournal, eEverything?




 THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS
Framework to Capture the Changing Value Creation



     Structures                                         Processes




     Products                                           Infrastructures


THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS
Value Creation Structures:
Re-Intermediation: Reinforcement of Existing Players


Traditional intermediaries have to redefine their business , namely:

- Book retailers
- Book wholesaler
- Publishing houses

And invest more in:

- E-Commerce applications
- Web 2.0' applications

Examples:

Catalogues, Online ordering, recommendations, reviews, blogs, book
charts, social tagging, communities of interest, additional information
about authors such as interviews, etc., search inside, whishlist, ratings, etc.
Value Creation Structures:
Cyber-Mediation: Emerging new Intermediaries


Amazon.com

Online-only bookseller scared traditional player in the mid 90s

Google.com

Digitalization of books, 'search inside'

Libreka.de :The answer to Google
Libreka.de: represents the German booksellers

- E-Commerce options

Goal: shall support traditional booksellers

   but why should I go the bookseller anymore?
THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS
Value Creation Processes:
 Bypassing Traditional Players
Process              Description
Product              Individualization of contents:
design'/             The reader as a co-author
text authoring
                     Collaborative authoring:
                     Provision of platforms supporting
                     authors




                   Utilization of wikis to integrate
                   readers into the authoring process




THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS
Value Creation Processes:
           Bypassing Traditional Players
                                                      Google Book Search
                                                      libreka.de
                                                      Online book seller and
                                                      publisher

           Online applications offered by
Product    Booksellers, publishers: e.g., review,
           MySpace.com                                 Facebook.com: Virtual
search
           book charts by readers, blogs,              Bookshelf
                                                       Affiliate-Programs of
           'search inside', background                 Online booksellers
           information, forums, chats, etc.




THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS
Value Creation Processes:
Bypassing Traditional Players

Order            Online orders through publishers

Production       Book print to order



Distribution
                 Pure Online distribution as
                 e-books




                Hybrid distribution':
                free download availability but
                version to buy

                Direct distribution through authors

THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS
Conclusions

-The book market is undergoing a major change
- Changes are driven by ICT
- Market interaction reaches new heights
- Booksellers have to redefine their business
- The reader is no longer only a buyer, but a reviewer, co-author, discussant
- There are plenty of options - but they have to be tested …
  and there are plenty of threats
  but no sustainable business models yet!


-The business models are changing. The new digital and networked online environment
simply does not support big intermediaries as we know today


- The revenues, moreover, can flow more directly to the authors than the intermediaries
    TO AVOID THE BUSINESS DECLINE, THE BRAND, MARKETING AND RELATION
                          WITH THE AUTHORS IS A KEY FACTOR

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Paulo Faustino "The evolution of book publishing - from the paper to the digital business"

  • 1. National Research University Moscow – December 5 and 6 Paulo Faustino, MSc, PhD, PostDoc faustino.paulo@gmail.com Presidente of Media XXI/Formalpress Porto University and Lisbon School of Mass Media Centrer of Investigation in Media and Journalism/Nova University of Lisbon Columbia Institute of Tele Information, Columbia University THE EVOLUTION OF BOOK PUBLISHING - FROM THE PAPER TO THE DIGITAL BUSINESS -
  • 2. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS Is Print Dead? Is Print Becoming Elitist? Is digital Changing the Face of Publishing Is Print Becoming Obsolete?
  • 3. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS Social Media * Users and Broadband Penetration Worldwide, 2007 - 2012 2012 2011 2010 in percentage of 2009 broadband users in millionsof 2008 broadband users 2007 0 500 1000 1500 Note * = MySpace, Facebook, YouTube, and Flickr Source: Strategy Analytics “The People’s Revolution: Implications of Web 2.0 and Social Media Applications,” Dec. 12, 2007
  • 4. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS Harlequin’s Digital Media Strategy Harlequin Romance Radio
  • 5. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS The Challenges to Big Publishing • Books judged on perceived commercial merit – Difficult to identify potential bestsellers • Readers decide this!! – Reject many great authors • Publishers deciding what readers can read – Readers shut out • Slow production cycles • Books too expensive • Cannot take a risk on every book
  • 6. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS • Ebooks + Open Publishing – Free ebook publishing tools – Distribution to major ebook stores – Promote publishing best-practices – Power to the author
  • 7. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS The Myth of Big Publishing Publishers controlled Heaven Promised Perks of the After life – editing – printing press – distribution – marketing – royalties – fame and respect – readers – “published author” inscribed on your tombstone
  • 8. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS IS BIG PUBLISHING DEAD? No, though it has lost its way You will decide the fate of Big Publishing You can help it find its way, if you choose that path WE LIVE IN UNCERTAIN TIMES BOOK PUBLISHING IS CAUGHT IN THE TURBULENT CROSS CURRENTS OF MULTIPLE CONVERGING FORCES TECHNOLOGY IS CHALLENGING BIG PUBLISHING
  • 9. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS Technology is a catalyst for rapid evolution. Successful technology is that which satisfies human desires for greater empowerment. And for products and services that are faster, cheaper, more accessible and more useful. Technology can be disruptive by rendering old business models and practices obsolete. Let’s examine the changes
  • 10. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS Here comes technology
  • 11. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS FIVE TRENDS TO ROCK THE WORLD OF PUBLISHING - to prepare for the future, it’s more important you understand where you’re heading, rather than when you’ll get there. - Here, I will share macro representations of where your world is headed
  • 12. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS 1. TREND ONE Bookselling moving to the Web
  • 13. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS Percentage of book purchases made online vs B&M - Print and E-Books Web Brick & Mortar Today?
  • 14. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS Bookselling moves to the Web • The decline of brick and mortar • Consumer drivers: • Price • Convenience • Selection • Self-published books displayed side by side with traditional books • Big publishers no longer control distribution
  • 15. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS 2. TREND TWO: Reading Moving to Screens
  • 16. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS Screens are the new paper
  • 17. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS Ebooks to overtake print Ebooks Print books Today?
  • 18. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS Ebooks as a percentage of US 30 wholesale trade market 25 20 15 10 5 0 2002 2004 2006 2008 2010 2012 Source: Association of American Publishers, publishers.org. 2012 Smashwords estimate
  • 19. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS Why ebooks are hot • Screens offer better reading experience and they are improving – Changeable font size – Portable and compact A A A A – Screens will get better/faster/cheaper – Amazon, Apple, B&N, etc • Ebooks offer better consumption experience – Lower cost than print – Convenient sampling and purchasing – Huge selection
  • 20. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS 3. TREND THREE The Rise of Ebook Self-Publishing
  • 21. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS Number of books published indie vs. traditional Indie books New trad. books Today?
  • 22. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS Indie ebooks published at Smashwords 141,000 + 160000 (July 2012) 140000 120000 92,000 + 100000 80000 60000 28,800 40000 6,000 20000 140 0 2008 2009 2010 2011 2012
  • 23. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS New tools open book publishing ….and distribution to all • Tools such as Smashwords empower you to become your own publisher – Free printing press in the cloud – Distribution to major online ebookstores, libraries Self publishing advantages to the author: – faster time to market – greater creative control – lower prices to consumers – lower expenses – better distribution to global market – never go out of print – earn more per book
  • 24. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS 4.TREND FOUR Content Explosion Leads to Downward Pressure on Prices
  • 25. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS Glut leads to price competition $4.25 $3.15 October 2010 March 2012 Average price of Smashwords ebooks
  • 26. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS 5. TREND FIVE Publishers Losing Primacy
  • 27. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS Big Publishers Have Lost Their Monopoly • Printing press is free to all • Distribution free to all • Knowledge to publish, distribute and market high-quality, professional books is free to all • Big Publishers overprice • Professional authors asking: – “What can a publisher do for me that I can’t do for myself?” – “Will a publisher actually limit my ability to reach readers?”
  • 28. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS Stigmas to Flip? Aspire Aspire Traditional Indie Aspire Indie Aspire Traditional 4 yrs ago Today? Future?
  • 29. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS What is Success? The Success Flywheel
  • 30. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS How Big Publishers can Regain the Faith • Do for authors what authors cannot or will not do for themselves • Change the publishing mindset – Serve authors first – Empower editors (the heart and soul of great publishers!) – Develop long tail strategies • Forget about selling - better: selling is important but focus on publishing • Increase author royalties • Abandon DRM – better: be more flexible
  • 31. Impact of Digitalization on Industries There is a very obvious transformation of industries going on due to an ongoing digitalization. For example: - Banking Tourism - Media - Newspapers - Music Movie - Others ….but what about the book industry? THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS
  • 32. Digitalization in the Book Industry - Examples: eBook, eJournal, eEverything? THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS
  • 33. Framework to Capture the Changing Value Creation Structures Processes Products Infrastructures THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS
  • 34. Value Creation Structures: Re-Intermediation: Reinforcement of Existing Players Traditional intermediaries have to redefine their business , namely: - Book retailers - Book wholesaler - Publishing houses And invest more in: - E-Commerce applications - Web 2.0' applications Examples: Catalogues, Online ordering, recommendations, reviews, blogs, book charts, social tagging, communities of interest, additional information about authors such as interviews, etc., search inside, whishlist, ratings, etc.
  • 35. Value Creation Structures: Cyber-Mediation: Emerging new Intermediaries Amazon.com Online-only bookseller scared traditional player in the mid 90s Google.com Digitalization of books, 'search inside' Libreka.de :The answer to Google Libreka.de: represents the German booksellers - E-Commerce options Goal: shall support traditional booksellers but why should I go the bookseller anymore? THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS
  • 36. Value Creation Processes: Bypassing Traditional Players Process Description Product Individualization of contents: design'/ The reader as a co-author text authoring Collaborative authoring: Provision of platforms supporting authors Utilization of wikis to integrate readers into the authoring process THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS
  • 37. Value Creation Processes: Bypassing Traditional Players Google Book Search libreka.de Online book seller and publisher Online applications offered by Product Booksellers, publishers: e.g., review, MySpace.com Facebook.com: Virtual search book charts by readers, blogs, Bookshelf Affiliate-Programs of 'search inside', background Online booksellers information, forums, chats, etc. THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS
  • 38. Value Creation Processes: Bypassing Traditional Players Order Online orders through publishers Production Book print to order Distribution Pure Online distribution as e-books Hybrid distribution': free download availability but version to buy Direct distribution through authors THE EVOLUTION OF BOOK PUBLISHING – FROM THE PAPER TO THE DIGITAL BUSINESS
  • 39. Conclusions -The book market is undergoing a major change - Changes are driven by ICT - Market interaction reaches new heights - Booksellers have to redefine their business - The reader is no longer only a buyer, but a reviewer, co-author, discussant - There are plenty of options - but they have to be tested … and there are plenty of threats but no sustainable business models yet! -The business models are changing. The new digital and networked online environment simply does not support big intermediaries as we know today - The revenues, moreover, can flow more directly to the authors than the intermediaries TO AVOID THE BUSINESS DECLINE, THE BRAND, MARKETING AND RELATION WITH THE AUTHORS IS A KEY FACTOR