From the 2017 HPCC Systems Community Day: XpertHR is the leading online resource for employment law, HR good practice, salary data and job benchmarking. Launched in 2002, the business operates in the UK, US and Netherlands. Building on decades of experience analysing pay through our salary surveys product and HR data through our benchmarking surveys, we have been developing a cloud based people analytics product, using HPCC technology. This new product launch will harness the power of analytics to help HR departments to reduce unwanted turnover, optimise their people management and ultimately drive business success. We are currently finalising our beta product which focuses on retention of employees and we are looking to be selling to our existing customer base by the end of this year. In this session we will take you through our journey, from discovering a customer need and problem, to using HPCC to develop a working prototype. We will outline why we chose to use HPCC, the challenges we had to overcome and how we have used its power to create first class analytics. We will also touch on the future vision for the product and will show you what the product looks like thus far. Charlotte Vlaarkamp Commercial Product Manager, Reed Business Information Charlotte Vlaarkamp is commercial product manager at XpertHR, responsible for data services which includes the people analytics innovation. She has over 10 years’ experience of working in media and information companies, in a range of functions including research, consumer insight, customer analytics and more recently in product management. She has been working at RELX Group for 3 years. Matt Holmes Senior Director of Technology, XpertHR, RBI Matt Holmes is the senior solutions architect at XpertHR and has been with the RELX Group for 10 years. Matt has a proven 10 years+ experience in commercial software development across management, architecture and delivery functions. With a passion for delivering solutions that meet market needs and delight customers.

1. October 4, 2017
Charlotte Vlaarkamp & Matt Holmes - XpertHR, RBI
Analysing people - Our journey to turn HR into
a data driven department

2. XpertHR is an online source of HR compliance, good practice
and benchmarking information
• Launched in the UK in 2002, followed by
The Netherlands in 2011 & the US in 2013
• Enables HR teams to save time and stay
compliant
• Consists of core product, add-ons and
specialist tools – all solving specific
problems
• Customer feedback highlighted a new
problem in 2016
2

3. HR departments are increasingly expected to make decisions
based on data and evidence
3

4. People analytics is nothing new
4

5. Our vision is to support HR departments to become a data
driven department, without them hiring a data analytics team
5
L&D Reward
CoreHRMS
Payroll
Talent
Management
Absence
Management
Sales/CRM
Finance
SocialMedia
Recruitment
Employee
Engagement
Environment
Socio-
economic
Data Lake
Internal - HR Internal - business
Big Data Analytics
External
Retention Absence Recruitment Engagement Talent Mgmt
How?
What?
Dashboards Reports Alerts
Data
Sources
Data Merging
& Validation
Diversity
Insights
Metrics
Predictions
Benchmarks
Recommendations
1
2
3
4

6. We are currently working on a product which focuses on
retention, by using real data from two pilot customers
Key questions answered
• “Is there an overall problem with retention in your
organisation?”
• “What are the biggest retention problem areas?”
• “What are the key drivers of employee turnover?”
Objective for H2:
• Take retention product to market to prove market
pull
• Build out functionality and modules, depending on
customer feedback
6

7. 7
Product demo

8. There are many HR software providers in the market
8

9. We process data using HPCC Systems
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HR
Systems
Databases
External
Data
Excel
Machine Learning
Analytics
Reporting
ROXIE
Validation Linking
Data
Lake
Validation Issues

10. What is people data?
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Name Maria Burton
Employee Id 0029475
DOB 4/5/1979
Salary $45,632
Job Title Marketing Manager
Fast track for senior management
Name John Thompson
Employee Id 101756
DOB 7/3/1989
Salary $25,632
Job Title Accounts Receivable Assistant
Signoff Level $5,000

11. How do you validate people data?
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Join
Company
Promotion
Leave
Company
Pay Rise

12. 12

13. How do you compare employees?
Person 1 Person 2 Person 3
Job Title Marketing Executive Marketing Manager Marketing Manager
Department Marketing Marketing Marketing
# Reports None None 10 direct reports
Salary $42,000 $44,000 $49,000
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14. 14
“Uncovering hidden insight”

15. Presentation Title Here (Insert Menu > Header & Footer > Apply) 15

16. 16

17. Calculating drivers of attrition
17

18. Architecture
18
THOR
ROXIE
Angular 4
Python

19. Any questions?
19