E commerce advantages,disadvantages,E-r diag,process flow
2. INTRODUCTION
› Commerce is a division of trade or
production which deals with the exchange of
goods and services from producer to final
consumer
› E-commerce is the purchasing , selling &
exchanging goods and services over
computer network or internet through which
transactions or terms of sale are performed
electronically
3. TRADITIONAL BUSINESS SYSTEM
Customer
Distributor
&Retailer
10%
MFG
Unit
90%
E-Commerce system
Company
or
Wholesaler
Commission
~5% Customers
4. EX- Flipkart
Type of Business to Customer E-commerce.
Its established in 2007 by Sachin and Binny Bansal.
It operates exclusively in India, where it is headquartered in
Bangalore, Karnataka. It is registered in Singapore, and owned
by a Singapore-based holding company.
Legally, Flipkart is not an Indian company since it is registered
in Singapore and majority of its shareholders are foreigners.
Because foreign companies are not allowed to do multi-brand
e-retailing in India, Flipkart sells goods in India through a
company called WS Retail. Other third-party sellers or
companies can also sell goods through the Flipkart platform.
5. DIFFERENT TYPES OF E-COMMERCE
› Business-to-business (B2B)
› Consumer (B2C)
› Business-to-government (B2G)
› Consumer-to-consumer (C2C)
› Mobile commerce (m-commerce)
6. WHAT IS B2B E-COMMERCE?
› B2B e-commerce is simply defined as
ecommerce between companies. About 80% of
e-commerce is of this type.
› Examples:
› Intel selling processors to Asus.
7. WHAT IS B2C ECOMMERCE?
› Business-to-consumer e-commerce, or
commerce between companies and consumers,
involves customers gathering information;
purchasing physical goods or receiving
products over an electronic network.
› Example:
› Asus selling laptops
8. WHAT IS B2G ECOMMERCE?
› Business-to-government e-commerce or B2G
is generally defined as commerce between
companies and the public sector. It refers to the
use of the Internet for public procurement,
licensing procedures, and other government-related
operations
› Example:
› Business pay taxes, file reports, or sell
goods and services to Govt. agencies.
9. WHAT IS C2C ECOMMERCE?
› Consumer-to-consumer e-commerce or C2C is
simply commerce between private individuals
or consumers.
› Example:
› Rahul buying an iPod from Tom on eBay
› Me selling a cellphone to my neighbour
10. WHAT IS M-COMMERCE?
› M-commerce (mobile commerce) is the buying and
selling of goods and services through wireless
technology-i.e., handheld devices such as cellular
telephones
› Mobile Ticketing
› Information Services like Just Dial etc,,
› Mobile Banking
11. Application
or
website
Home Page
Login
Search for desire products
Or offers
Billing Address
And contact details
Payment Options
Add to cart / place order
Order Status
Tracking order
Delivered
Process flow
13. ADVANTAGES OF E-COMMERCE
› Faster buying/selling procedure, as well as easy to find products.
› Buying/selling 24/7.
› More reach to customers, there is no geographic limitations.
› Low operational costs and better quality of services.
› No need of physical company set-ups.
› Easy to start and manage a business.
› Customers can easily select products from different providers.
14. ADVANTAGES OF E-COMMERCE
› Lots of Choices
› Easier to Compare Prices
› No Need to Handle Currency Notes
› Eliminate Travel Time and Cost
› E-commerce helps organization to provide better
customer services.
15. DISADVANTAGES OF E-COMMERCE
› Unable to examine products personally
› Not everyone is connected to the Internet
› There is the possibility of credit card number theft
:Security:
› Lack of Personal Touch
› Delay in Receiving Goods
16. CONCLUSION
› E-commerce is generally very useful in day to
day to life as it makes life faster and easy but
with some disadvantages.