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WhatIsTripAdvisor




! Founded in 2000
! Currently one of the world’s largest travel websites
er n1                   HarnessingCollectiveIntelligence

Patt




       ! 45 Million Reviews - 20 Million Users
       ! Users can submit: Reviews, “Helpful Votes”, Photos
       ! These then effect the popularity index
er n2   DataIsTheNextIntelInside

Patt

            ! 45 Million Reviews -
               Equivalent to Millions of
               Travel Books
            ! Whole World In Your
               Pocket
            ! Read-Write Web
       !
       !
       !
InnovationInAssembly
    er n3
Patt
er n4                             RichUserExperience

Patt




       ! Personalised Menus, allowing for tailored information
       ! Dynamic Searches, broken down into subsections
       ! Simplistic Design
SoftwareAboveTheLevelOfASingleDevice
    er n5
Patt




  ! 6 different mobile devices
  ! Leverage the rich media available - Makes device “smarter”
  ! Access anywhere
PerpetualBeta
    er n6
Patt
er n7                            LeveragingTheLongTail

Patt




       ! A review is a review
       ! Previous Alternative - Travel Guide
er n8      LightweightModels&CostEffectiveScalability
Patt




  ! Has 900+ Employees
  ! Wikipedia only has 22
BuildOnCollectiveUserValue
ActivateNetworkEffects
WorkThroughSocialNetworks
DynamicallySyndicateCompetence
RecombineInnovations
WantMore?


www.Tripadvisor.com
http://oreilly.com/web2/
archive/what-is-
web-20.html

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TripAdvisor - Web 2.0 Applications Case Study