Together Everyone Achieves More: A Team Approach to Student Support in Twitter - A HighEdWeb 2009 Presentation October 6, 2009 ~ Milwaukee, WI http://2009.highedweb.org

2. Holly Rae Bemis-Schurtz @hollyrae Laura Grant @laurapresently Phillip Johnson @phlipper3000 Division of Student Success New Mexico State University http://success.nmsu.edu/heweb09

3. The search for persona Increased stakes Taking shape The network emerges New challenges Putting it all together Tools Overview

4. The search for persona Increased stakes Taking shape The network emerges New challenges Putting it all together Tools The search for persona

6. “ NMSU is following me… isn’t that kinda creepy?”

10. The search for persona Increased stakes Taking shape The network emerges New challenges Putting it all together Tools Increased stakes

18. The search for persona Increased stakes Taking shape The network emerges New challenges Putting it all together Tools Taking shape

26. The search for persona Increased stakes Taking shape The network emerges New challenges Putting it all together Tools The network emerges

29. “ You don’t have to reinvent the wheel; a student support system already exists.”

30. Collaborators (Outside Twitter) Collaborators (Within Twitter) Twitter Team Media Division Decision Makers Other Twitter profiles Alumni Community Students Families University Comm. Think Tank Leadership Team

33. The search for persona Increased stakes Taking shape The network emerges New challenges Putting it all together Tools New challenges

39. The search for persona Increased stakes Taking shape The network emerges New challenges Putting it all together Tools Tools

41. The search for persona Increased stakes Taking shape The network emerges New challenges Putting it all together Tools Putting it all together