How to recruit, retain, and maintain volutneers for your association.

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Volunteer Victories:
Chapter Leaders
Recruitment & Retaining of Volunteers
Holly Duckworth, CAE, CMP
Facilitator Leadership Solutions

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• Address benefits of volunteering for GBTA
• What makes a good volunteer?
• Volunteers vs. Employees
• How many people do we need? Delegation
• 10 Tips for volunteers
• Succession planning
• Volunteer appreciation
• Questions/concerns you may have
Intentions for our time together:

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Technology Zone:
Twitter @hduckworth
www.Facebook/leadershipsolutionsinternational
www.leadsolintl.com
Use this as a place to learn and grow.

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The dating game:

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What are the benefits of volunteering?

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hours Americans gave in volunteer
service What is the number of hours
Americans gave in volunteer service
in 2010, according to Volunteering in
Americarding to Volunteering in
America
A. 8 Billon hours
B. 1 Trillion hours
C. 50 Million hours
D. 5 Billion hours
@hduckworth

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• Greater impact to your vision mission
• Save organization time
• Increase organizations revenues
Why use Volunteers?

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What traits do you want in a volunteer?

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• It’s more than the difference between simply a pay check and no
pay check.
• Understand Motivations of the person
– Learn a skill
– Share a skill
– Remember with volunteers they have a choice and 100’s of
other organizations would love to have the same people
– With Volunteers it is all personal and passion
Volunteer vs. Employee

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• Honest
– How much time does it really take?
– What times of the year are busy on this committee?
• Authentic
• Job Description
– Specific Start Date/time
– Specific End Date /time
• Delegation
• Let them own it
• Follow Up
• Appreciation
How many people do we need?
How do we Recruit Volunteers?

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Volunteers need to know they are part of
something bigger

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• Give them ownership
• Give them something meaningful to do
• Demonstrate for them how what they do makes a difference
to the organization
• Make it easy to volunteer
• Keep task sizes manageable
• Have regular committee meetings
How do we work to retain Volunteers?

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Next Generation Volunteers

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• Demonstrate benefits of volunteering
Networking
Education
Team work, common vision
• Appreciation
– When possible customized to the individual
– Thank you note (private)
– Thank you certificate (public)
How do we maintain a healthy volunteer base?

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10 Tips on Volunteerism
• Work on a cause that means something to you
• Consider sills you have to offer
• Do you want to learn something new
• Combine goals
• Don’t over commit
• Be prepare for application/approval process
• Think family
• I never thought of that
• Volunteerism gives voice to your heart

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• Volunteer Fair
• Virtual Volunteerism
• Job board
• Volunteer Manager
– Use of President Elect, to recruit to their team
– Track skills of your members
• Offer Leadership Training
• Tell your own Testimonials about why and how you
volunteer (web, newsletter, in person)
Recruitment Ideas:

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• You should start working yourself out of a volunteer job the
day you accept it
• Build bench strength with
committees, co-chairs,
and ad hoc volunteers
Succession Planning

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“I don't know what your destiny will
be, but one thing I do know: the only
ones among you who will be really
happy are those who have sought and
found how to serve.”
–Dr. Albert Schweitzer

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• Address benefits of volunteering for BCA
• What makes a good volunteer?
• Volunteers vs. Employees
• How many people do we need? Delegation
• 10 Tips for volunteers
• Succession planning
• Volunteer appreciation
• Questions/concerns you may have
Intentions for our time together:

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Questions….
Thank You!