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Building Social Games
Design Patterns & Actionable Metrics


Hiten Shah
Facebook & Casual Games Meetup • June 16, 2010
Creating a Social Game

•   Start with a great game!
•   Content is King & Creativity is the Queen
•   Map the game to specific user funnels
•   Create and measure each step of your funnels
Common User Funnels

•   Tutorials (Sign Up / First User Experience)
•   Sharing (Viral)
•   Gifting (Viral)
•   Leveling Up (Engagement)
•   Virtual Goods (Engagement & Revenue)
Marketing a Social Game

•   Cross Promotion (Free)
•   Viral Channels (Free)
•   Ads (Paid)
Cross Promotion
Viral Channels
Ads
Design Patterns
Game Mechanics

 Progress Bars
   Friending
 Achievements
    Gifting
     etc...
Progress Bars
Friending
Achievements
Gifting
What to measure (Gifting)
•   Clicks on the gifting tab
•   Effectiveness of gifting prompts
•   Gifting funnel
•   Popularity of the gifts sent
User Interface and Communication

            Prompts
             Emails
            Tutorials
              etc...
Prompts
Email



                   vs




Use SendGrid.com for Transactional Emails
Tutorials
Bouncing Arrows
What to measure (Tutorials)

•   Conversion rate for each step of the tutorial
•   % of people who come back the next day
•   Traffic sources
Tutorial Funnel
Thank You!
hshah@kissmetrics.com
      @hnshah




   Questions?

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