1. NAVIGATOR SOLUTIONS - Parin ShahNAVIGATOR SOLUTIONS - Parin Shah
LEADERSHIP

2. NAVIGATOR SOLUTIONS - Parin ShahNAVIGATOR SOLUTIONS - Parin Shah
Who is Leader:
-A leader is a person who has a vision
and the ability to communicate it
in a compelling way.
-A leader sees a future, sets goals, and
communicates a shared vision.

3. NAVIGATOR SOLUTIONS - Parin ShahNAVIGATOR SOLUTIONS - Parin Shah
Difference Leader and Manager
LeaderLeader ManagerManager
Have followersHave followers Have subordinatesHave subordinates
Leading PeopleLeading People Managing workManaging work
Personal CharismaPersonal Charisma Formal AuthorityFormal Authority
ProactiveProactive ReactiveReactive
Focus on ChangeFocus on Change Focus on Stability, comfortFocus on Stability, comfort
Gives CreditGives Credit Takes CreditTakes Credit
Want achievementWant achievement Want ResultWant Result

4. NAVIGATOR SOLUTIONS - Parin ShahNAVIGATOR SOLUTIONS - Parin Shah
LEADERSHIP TRAITS
-Self Confidence
-Trustworthiness
-Assertiveness
-Emotional Stability
-Self Objectivity
-Both IQ and EQ

5. NAVIGATOR SOLUTIONS - Parin ShahNAVIGATOR SOLUTIONS - Parin Shah
WHAT LEADERS DON’T HAVE
-Have an insensitive, abrasive, or bullying style
-Be aloof or arrogant
-Betray personal trust
-Have self-centered ambition
-Fail to constructively face obvious problems
-Micro-manage
-Select poor subordinates
-Think short-term

6. NAVIGATOR SOLUTIONS - Parin ShahNAVIGATOR SOLUTIONS - Parin Shah
DEVELOPING TEAM LEADERSHIP SKILLS
-Involves being highly participatory in moving
teams toward desired goals
-Keep people mission driven
-Establish a sense of urgency
-Set high performance standards
-Encourage honest criticism
-Use team symbols
-Peer evaluations
-Avoid in-groups/out-groups

7. NAVIGATOR SOLUTIONS - Parin ShahNAVIGATOR SOLUTIONS - Parin Shah
SOME LEADERSHIP THEORY
-The Normative Decision Model
-The Situational Leadership Theory
-The Contingency Model
-The Path Goal Theory

8. NAVIGATOR SOLUTIONS - Parin ShahNAVIGATOR SOLUTIONS - Parin Shah
THE NORMATIVE DECISION MODEL
How various leader, follower and situational
factors affect the degree of subordinate
participation in DM
-Levels of Participation
-Decision Quality and Acceptance

9. NAVIGATOR SOLUTIONS - Parin ShahNAVIGATOR SOLUTIONS - Parin Shah
LEVELS OF PARTICIPATION
Autocratic:
I - leader makes decision using information
available at the time
II - leader obtains information from followers
then makes decision by self - input is provided
purely in response to leader’s request for info.

10. NAVIGATOR SOLUTIONS - Parin ShahNAVIGATOR SOLUTIONS - Parin Shah
LEVELS OF PARTICIPATION
Consultative:
I - Leader shares problem with followers
individually - gets their ideas and suggests
without bringing group together. Leader then
makes decision
II - Leader shares problem with the group then
makes the decision

11. NAVIGATOR SOLUTIONS - Parin ShahNAVIGATOR SOLUTIONS - Parin Shah
DECISION QUALITY AND
ACCEPTANCE
Quality - would the decision show up on the
balance sheet? - High Q
Acceptance - will followers accept the decision
as their own and not merely comply?

12. NAVIGATOR SOLUTIONS - Parin ShahNAVIGATOR SOLUTIONS - Parin Shah
THE SITUATIONAL LEADERSHIP
THEORY
Leaders Behaviours:
Task Behaviours - extent to which leader spells
out the responsibilities of the ind or group
Relationship Behaviours - how much leader
engages in two-way com - listening,
encouraging, facilitating, clarifying, giving socio-
emotional support

13. NAVIGATOR SOLUTIONS - Parin ShahNAVIGATOR SOLUTIONS - Parin Shah
THE SITUATIONAL LEADERSHIP
THEORY
-Maturity of the Follower:
-Job maturity - task-relevant knowledge; KSA’s
-Psychological maturity - self confidence;
commitment; motivation relative to the task

14. NAVIGATOR SOLUTIONS - Parin ShahNAVIGATOR SOLUTIONS - Parin Shah
THE SITUATIONAL LEADERSHIP
STYLE
Participative:
-Follower maturing high (M3)
-High relationship/low task oriented
behaviours
Delegating:
-Follower maturity relatively high (M4)
-Low task/low relationship oriented
behaviours

15. NAVIGATOR SOLUTIONS - Parin ShahNAVIGATOR SOLUTIONS - Parin Shah
THE SITUATIONAL LEADERSHIP
STYLE
Telling:
-Follower maturity relatively low (M1)
-High task/low relationship oriented leader
behaviors
Selling:
-Follower maturity relatively low (M2)
-High task/High relationship leader behaviour

16. NAVIGATOR SOLUTIONS - Parin ShahNAVIGATOR SOLUTIONS - Parin Shah
CONTENGENCY MODEL
-Leaders not flexible as in SLT
-leader effectiveness is primarily determined by
selecting the right kind of leader for the situation
or changing the situation to suit the leaders style

17. NAVIGATOR SOLUTIONS - Parin ShahNAVIGATOR SOLUTIONS - Parin Shah
SITUATIONAL CHARACTERISTICS
-Leader-member relations
-Task structure
-Position power
-Three aspects are combined

18. NAVIGATOR SOLUTIONS - Parin ShahNAVIGATOR SOLUTIONS - Parin Shah
THE CONTINGENCIES
-Task oriented leaders are more effective in
wither highly favorable or highly unfavorable
situations
-Relationship oriented leaders are more
effective in situations of moderate favorability

19. NAVIGATOR SOLUTIONS - Parin ShahNAVIGATOR SOLUTIONS - Parin Shah
PATH – GOAL THEORY
- Leaders responsibility is to increase
subordinate’s motivation to attain personal and
organizational goals by:
-Clarifying subordinate’s path to rewards
-Increasing rewards that they value

20. NAVIGATOR SOLUTIONS - Parin ShahNAVIGATOR SOLUTIONS - Parin Shah
LEADER BEHAVIOUR
-Supportive
-Directive
-Participatory
-Achievement oriented
At Last - Approach depends on situation