The document discusses technology essentials for non-profits. It provides statistics from surveys that 42% of organizations with less than 20 staff and 66% of those with more than 20 staff have a technology budget. 87% of nonprofits spend less than 4% of their budget on technology. It also discusses hardware, internet infrastructure, applications, training resources, collaboration systems, databases, and websites as essential technology areas for nonprofits.

1. Tech Essentials Mark Shaw mark@highwayt.org

2. “7% of a company's operating expense is Information Tech.” Source: “More Bang for the IT Buck,” McKinsey Quarterly, 2003 Number 2.

3. Technology Budget Who has one? 42% 66% Less than 20 staff More than 20 staff Source: Bayer Center for Nonprofit Management Study, 2010. Survey of 260 nonprofit organizations.

4. http://nptechsurvey.wordpress.com/

5. 87% of nonprofits spend less than 4% of their budget on technology. Source: Bayer Center for Nonprofit Management Study, 2010. Survey of 260 nonprofit organizations.

6. Technology Plan 31% 67% <=20 staff >20 staff Source: Bayer Center for Nonprofit Management Study, 2010. Survey of 260 nonprofit organizations.

7. www.nten.org/research

8. 22% of nonprofits have a technology committee. Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.

9. Who should be on your Tech Committee?

10. Edited By Holly Ross Katrin Verclas Alison Levine By Joni Podolsky

11. http://www.ncvo-vol.org.uk/advice-support/ict/publications

12. Technology Strategy and Planning Process Meeting 1: Envision 1. Ensure agreement on I.T. “Current Reality” 2. Identify processes for obtaining additional information needed Meeting 3: Prioritize II Select strategy and sequence Detailed review of resources required Meeting 2: Prioritize I Classify projects into categories, e.g. - “Quick wins” - Strategically essential - Need more info Meeting 4: Act Finalize plan Implementation kickoff Identify circumstances required for committee to reconvene Preliminary Assessment Inventory Staff skills assessment Current and prior year IT operating costs Initial list of potential projects Any additional relevant background materials (e.g., technology usage policies) Project Prioritization Identify and categorize projects Research high-level details on alternative solutions Identify Implementation Sequence and Resources Draft implementation plan Select resources (internal vs. external, build vs. buy) Define RFI/RFP processes Detailed Implementation Planning Cost details Assign specific responsibilities Timetable Identify key issues/risks

13. Tech Essentials Computer Internet infrastructure (security, backup) Printing and Imaging Training Voice communications infrastructure Basic Applications (documents, accounting) Collaboration systems Databases Website and Storytelling

14. highwayt.highwayt.org

15. Computer

16. $800+ 1-year warranty 5-year life $1,300+ 3-year warranty 3-year life $400+ 1-year warranty 3-year life www.toshibadirect.com: NB305 (left); www.dell.com: Vostro (middle), Dell Latitude E6410 (right)

17. 1 2 3 4 5

18. 1 2 3 4 5

19. Internet & Basic Infrastructure

20. Fast(er) Internet is (almost) ALWAYS worth the cost

22. Standard DSL

23. Premium DSL

24. T1

25. Bonded T1

26. AT&T Uverse from 1up 3dwn to 3up 24dwn

29. Email traffic

30. Hosted application traffic

32. Left: HP Mediasmart Home Server includes 1 750Gb hard drive, $600. Right: Synology NAS Disk Station $340 plus 2 500Gb hard drives $260 ($600)

33. www.mozy.com/non-profit

34. Printing and Imaging

35. Laser printer Networked copier Color laser Inkjet Total Cost: Hardware + Replenishables + Maintenance + Ease of Use

36. www.hpeprint.com

37. http://wolber.me/ScansnapS1300

38. Training and Support

39. Office.Microsoft.com Free training and demos for Office and More! 32

40. www.microsoft.com/atwork/

41. http://www.techsoup.org/learningcenter/

42. Voice

43. www.FreeConferenceCall.com

45. Office Software

48. http://www.idealware.org/blog/2009/11/microsofts-secret-giveaway.html

50. http://www.microsoft.com/Security_Essentials/

51. www.idealware.org

52. Collaboration Systems

54. www.sherweb.com

55. www.google.com/nonprofits/

56. docs.google.com

57. www.MeetingWizard.com

58. gotomeeting.com fuzemeeting.com

59. Databases

60. Donor Management Financials Volunteers Clients 60% 22% 32% 37% Source: Bayer Center for Nonprofit Management Study, 2010. Survey of 260 nonprofit organizations.

61. List functional requirements (3 meetings, 1 hour each) Identify options (up to 4 hours per participant) Discuss alternatives; narrow list of options (2 meetings) Get product details Vendor demos Calls to real users User visits Decision

62. 1 2 3 4 5

63. www.salesforcefoundation.org

64. http://www.verticalresponse.com/non-profits/

65. www.ConstantContact.com

66. http://www.eventbrite.com/npo

67. Website & Storytelling Tools

68. http://www.dreamhost.com/hosting-nonprofit.html

69. www.wordpress.com Express yourself..start a blog

70. www.WildApricot.com

71. https://www.paypal.com/nonprofits

72. http://www.e-benchmarksstudy.com/

73. www.allforgood.org/posting

74. http://www.diigo.com

75. http://www.diigo.com/user/andywolber

76. http://www.delicious.com/highwayt

77. Next steps...

78. Tech Essentials Mark Shaw mark@highwayt.org