1. Product Life Cycle of Dairy Milk
Introduction:
• Cadbury chocolates was founded in 1824 by John Cadbury in Birmingham, UK.
• Launched Dairy Milk in 1905 in UK by George Cadbury.
• USP: Unique Milk chocolate that contains more milk with creamy taste.
• In 1964, it was launched in Pakistan.
• Target market: Kids to Adults
• Major competitors – Olpers, Nestle.
Timeline
• 1905 – Cadbury launches Dairy Milk onto the market.
• 1913 – Dairy Milk becomes Cadbury's best selling line.
• Mid 1920s – Dairy Milk becomes UK brand leader.
• 1928 – Fruit & Nut is introduced as a variation of Dairy Milk. The "glass and a
half" advertising slogan is introduced.
• 1933 – Whole-Nut is added to the Dairy Milk family.
• 1948 – Cadbury Dairy Milk is sold in Pakistan.
• 2004 – Dairy Milk is re-launched with the new and modern pack design but with
same recipe.
• 2005 – Cadbury Dairy Milk celebrates its 100th birthday.
2. Stage 1: Introduction:
• 1905 – Cadbury launches Dairy Milk onto the market.
• Positioned as ‘Unique Milk chocolate with far more milk and creamy taste’.
• In the 1980s, it was positioned as ‘the perfect expression of love’,
• ‘Sometimes Cadbury can say it better than words’.
• During the early 1990s, emphasised its international identity, the ‘Real taste of
chocolate’.
• Re-positioning was done in 1994, to the ‘free-child’ in every adult.
• Stage 2: Growth:
In 1998, growth for the brand dealt with popularising consumption in a social
context.
• Especially in more traditional settings like weddings.
• With the campaign ‘Khaanein waallon ko khaanein ka bahana chahiye’ featuring
Cyrus Broacha, Cadbury Dairy Milk aimed to substantially increase penetration
levels.
• The campaign was launched in tandem with the award winning ‘Kuchh khaas
hai...’campaign.
3. • The brand penetrated into smaller towns and sales volumes grew by 40%.
Stage 3: Maturity:
• The ‘Worm Controversy’ resulted in Cadbury’s brand image taking a beating.
• Sales declined up to 30%.
• They had to recall a batch of chocolates. Cadbury rebuilt the trust of people by
launching project ‘Yakeen’ in 2004.
• Redesign of Packaging.
• Focus shifted to taking the concept of “Kuch Meetha Ho Jaaye” further in 2004.
• In 2010, “Khushi k Maoqey” ads that have brought back the old charm of
Cadbury Dairy Milk with its very interesting insight of mixing the traditional with
the new age.
Conclusion:
• Cadbury Dairy Milk has adapted itself to the Pakistani market quite impressively.
• Different Promotional Strategies in different stage.
• With its latest product Dairy Milk Silk, it is holding more than 70% of the market
share in Pakistan.
• Cadbury Dairy Milk has done it all because of the emotional connect it
established with the consumers.
• Its communication has always showcased its values and personality.