A talk I gave to Lethbridge College Support Staff at their PD Day

1. Multi-Generations in
the Workplace!
Ar
en’
we t
cut
e?
Lethbridge College
Professional Development Day
May 16, 2012
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2. Objectives
Lethbridge College
Professional Development Day
May 16, 201
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3. Multi-Generations?
Multi-Generations?
• Mature/Traditionalist - Pre-1946
• Baby Boomer - 1946-1964
• Generation X - 1965-1976
• Generation Y/Millenial - 1977-1995
• Generation Z/9-11 - 1996+
Lethbridge College
Professional Development Day
May 16, 2012
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4. The Mature Worker
C E !
IF I
C R
S A
Lethbridge College
Professional Development Day
May 16, 2012
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5. The Baby Boomer
Cha
n ge T
he W
orld
!
Lethbridge College
Professional Development Day
May 16, 2012
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6. Generation X
hy ?”
sk “W
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Professional Development Day
A
May 16, 2012
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7. re Generation Y
l!
Specia
You A
Lethbridge College
Professional Development Day
May 16, 2012
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8. Generation Z
Lethbridge College
Professional Development Day Plugged In!
May 16, 2012
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9. Project
?
io ns
e r at
en
ng
ee
betw 49% Yes
51% No ce
p la
o rk
ew
th
t s in
n ec
on
Disc
Lethbridge College
Professional Development Day
May 16, 2012
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10. Disconnects
•Kids (Gen Y) are not punctual; kids can’t do math; kids
think they know it all
Lethbridge College
Professional Development Day
May 16, 2012
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11. Disconnects
•Some of the older people want it done their way even if
I find it easier to do it my way
Lethbridge College
Professional Development Day
May 16, 2012
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12. Disconnects
•Older people have a hard time accepting younger
generations in a management role
Lethbridge College
Professional Development Day
May 16, 2012
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13. Disconnects
•People judging people before they get to know
them...too much stereotyping
Lethbridge College
Professional Development Day
May 16, 2012
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14. Disconnects
•Customer service is low on their (Gen Y) priority
list...they rarely enjoy their work and it shows!
Lethbridge College
Professional Development Day
May 16, 2012
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15. Disconnects
•No respect either way, don’t follow instructions, no
work ethic, not polite, don’t like to follow instructions,
do their own thing
Lethbridge College
Professional Development Day
May 16, 2012
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16. RESPEC
1
16
6
T

17. Results
Statement 3 - I think most young people
(Gen Y) have a poor work ethic
9 participants changed their attitude on this
statement from agreeing to disagreeing.
Lethbridge College
Professional Development Day
May 16, 2012
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18. Results
Statement 7 - I like team building training
sessions
17 participants changed their attitude on this
statement from disagreeing or being neutral
to agreeing.
Lethbridge College
Professional Development Day
May 16, 2012
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19. So Why Care?
More positive staff morale
Improved staff/management relations
Greater staff productivity
Higher attendance and on-task time
More attention to workplace safety
Better customer service
Attracting and retaining superior staff
Lethbridge College
Professional Development Day
May 16, 2012
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20. Solutions
• Find out what the issues are
•Determine where disconnects are
•Educate staff on differences
•Create team building opportunities
•Solve problems in teams
•Focus on utilizing strengths
•Have fun
•Give and earn respect
Lethbridge College
Professional Development Day
May 16, 2012
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21. QuickTimeª and a
GIF decompressor
are needed to see this picture.
Lethbridge College
Professional Development Day
May 16, 2012
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