3. Devoteam Integrated Service Management What makes Devoteam different ? 23/04/2008 Infrastructure Supplier IT Business Services Supplier from Reactive IT Services Supplier to Proactive Devoteam supports your evolution We address Organization & Sourcing Process & Operating Model Tools & Integration Services & Performance Business agility Cost reduction Quality / Security We deliver Human expertise our people value Cross-discipline abilities our team value Handle information & time scale our project value Human factor our change management