Charles Y. Yu, MD, MSc, FPCP, FPCCP is an internationally recognized expert on TB particularly on public-private mix DOTS (PPMD). He is currently a member of the Core Group of the WHO DOTS Expansion Committee, PPMD Subgroup, WHO consultant on TB-PPMD and immediate past President of the Global Alliance for TB Drug Development Stakeholders Association. He is also a member of the International Union Against Tuberculosis (IUATLD) TB Education Working Group. He was senior TB adviser and training and certification adviser of the Philippine TB Initiatives in the Private Sector (Phil. TIPS), where he played a pivotal role in convincing key stakeholders (6 major professional societies, association of medical schools, allied health schools) in getting involved in TB control and the integration of DOTS in their training. In particular he worked closely with the Association of Phil. Medical Colleges (APMC) in the integration of the teaching of TB & DOTS in the medical curriculum. Likewise, the curriculum for teaching TB & DOTS in the medical technology, pharmacy and nursing schools were also created. Dr. Yu left his practice between 2003-2006 to devote himself totally to the TB project because he felt the time was right to finally turn the tide against TB in the country by helping consolidate public-private sector efforts to achieve TB control .
2. HEALTH FINANCING: FROM A HOSPITAL PROFIT FOR SERVICE PERSPECTIVE A HOSPITAL & PATIENT-ORIENTED VIEW Charles Y. Yu,MD,MScFPCP,FACP hon ,FPCCP Vice Chancellor for Lasallian Mission & Linkages Past VP Medical Services/ Hospital Director WHO Consultant for TB PPMD 2009 MOF PCCP & 10 Filipino Outstanding Physicians (JCI Senate,DOH, PHIC,PCSO)
3. MAINTAIN CONSERVATIVE RETAINED EARNINGS INCREASE CONTRIBUTION MARGIN INCREASE DONATIONS LEVERAGE MARKET OPPORTUNITY PROVIDE OUTSTANDING CUSTOMER SERVICE DEMONSTRATE CONTINUED CLINICAL & ACADEMIC EXCELLENCE (PRODUCT/SERVICE CORE) STRIVE FOR OPERATIONAL EXCELLENCE (PRODUCTIVITY) EASY ACCESS (PLACE-MENT) ON TIME SERVICE (PROCESS-ING) FRIENDLY, ATTENTIVE & SINCERE INTER-ACTIONS (PEOPLE/ STAFF) DEVELOP LEADING EDGE TECHNIQUES & PROGRAMS DEVELOP RESEARCH OPPORTUNITIES ALIGNED W/ TARGETED GROWTH AREAS CLINICAL PRACTICE & ACADEMIC MANAGEMENT OPTIMIZE STAFF EFFICIENCY REDESIGN OPERATIONS FOR EFFICIENCY & EFFECTIVENESS CONTINUALLY DEVELOP SUBSPECIALIZED CLINICAL SERVICES CLEARLY COMMUNICATE EXPECTATIONS & ACCOUNTABILITIES ALIGNED W/ STRATEGIC PRIORITIES CREATE AN ENVIRONMENT TO SUPPORT "CUSTOMER" & EMPLOYEE ENGAGEMENT & COMMITMENT TO THE VMV ALIGN AND RESTRUCTURE ORGANIZATION; RECRUIT, TRAIN AND RETAIN QUALIFIED STAFF IMPLEMENT TECHNOLOGY AND DEVELOP FACILITIES AND INFRASTRUCTURE TO SUPPORT INTERNAL PROCESSES (PHYSICAL EVIDENCE/ SERVICE VENUE) DEVELOP LEADERSHIP AND MANAGEMENT TALENT FINANCIAL PERSPECTIVE: BUILD A STRONG FINANCIAL BASE TO REALIZE OUR VMV CUSTOMER PERSPECTIVE: PRIMARY TARGET MARKET WILL PREFER HSC AS COLLEGE AND HOSPITAL OF CHOICE INTERNAL PROCESSES PERSPECTIVE: ALIGN AND STRENGTHEN INSTITUTION TO TARGET/ PREFERRED TOTAL CUSTOMER EXPERIENCE LEARNING & GROWTH PERSPECTIVE: ALIGN, DEVELOP AND MANAGE STRATEGIC RESOURCES FOR CONTINUALLY IMPROVING INTERNAL PROCESSES EXECUTION OPTIMIZE CAPACITY (PRICING) BRAND AND POSITION BY TOTAL CUSTOMER EXPERIENCE (PROMOTION 1) CUSTOMER EDUCATION & COMMUNI-CATION (PROMO-TION 2) Strategic Theme: Realize DLS-HSI's VMV *Adapted from St. Mary's Duluth Clinic Health System's Strategy Map (Strategy Maps by Robert S. Kaplan and David P. Norton, P. 59)
4. REPORT OF REVENUES: June 2009- Feb 2010 UNIVERSITY HOSPITAL REVENUE HMO 109,537,289 20% COMPANY 29,915,988 5% PROMISSORY NOTE 25,126,829 5% PHILHEALTH 65,687,595 12% CASH PAYMENT 322,028,368 58% TOTAL REVENUE 552,296,070 100%
5. EXPENSES FOR THE 9 MONTH PEROD 2009-2010 At least 7 -10% (counting the personnel and staffing of the charity wing (20% of beds) expenses go to service cases & discounts DISBURSEMENT Salaries,Benefits & Staff Dev 142,918,856 27% Drugs, Food & Oxygen 121,661,669 23% Materials & Supplies 89,851,285 17% Depreciation 29,572,391 6% Outside Services 27,864,707 5% Utilities,facilities,Maintenance 34,606,089 7% Allow. For Bad Debts 9,037,966 2% Interest Exp 3,111,546 1% Meetings & PR Expenses 1,252,310 0% Taxes & Licenses 778,910 0% Travel & Transportation 991,699 0% Charity Expenses 874,137 0% Discount 18,895,605 4% Miscellaneous 1,550,210 0% Administrative Exp. 42,598,755 8% 525,566,135 100%