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Health Financing Summit 04.14.10
HEALTH FINANCING: FROM A HOSPITAL PROFIT FOR SERVICE PERSPECTIVE A HOSPITAL & PATIENT-ORIENTED VIEW Charles Y. Yu,MD,MScFPCP,FACP hon ,FPCCP Vice Chancellor for Lasallian Mission & Linkages Past VP Medical Services/ Hospital Director WHO Consultant for TB PPMD 2009 MOF PCCP & 10 Filipino Outstanding Physicians (JCI Senate,DOH, PHIC,PCSO)
MAINTAIN CONSERVATIVE RETAINED EARNINGS INCREASE CONTRIBUTION MARGIN INCREASE DONATIONS LEVERAGE MARKET OPPORTUNITY PROVIDE OUTSTANDING CUSTOMER SERVICE DEMONSTRATE CONTINUED CLINICAL & ACADEMIC EXCELLENCE  (PRODUCT/SERVICE CORE) STRIVE FOR OPERATIONAL EXCELLENCE  (PRODUCTIVITY) EASY ACCESS (PLACE-MENT) ON TIME SERVICE  (PROCESS-ING) FRIENDLY, ATTENTIVE & SINCERE INTER-ACTIONS  (PEOPLE/ STAFF) DEVELOP LEADING EDGE TECHNIQUES & PROGRAMS DEVELOP RESEARCH OPPORTUNITIES ALIGNED W/ TARGETED GROWTH AREAS CLINICAL PRACTICE & ACADEMIC MANAGEMENT OPTIMIZE STAFF EFFICIENCY REDESIGN OPERATIONS FOR EFFICIENCY & EFFECTIVENESS CONTINUALLY DEVELOP SUBSPECIALIZED CLINICAL SERVICES CLEARLY COMMUNICATE EXPECTATIONS & ACCOUNTABILITIES ALIGNED W/ STRATEGIC PRIORITIES CREATE AN ENVIRONMENT TO SUPPORT "CUSTOMER"  & EMPLOYEE ENGAGEMENT & COMMITMENT TO THE VMV ALIGN AND RESTRUCTURE ORGANIZATION; RECRUIT, TRAIN AND RETAIN QUALIFIED STAFF IMPLEMENT TECHNOLOGY AND DEVELOP FACILITIES AND INFRASTRUCTURE TO SUPPORT INTERNAL PROCESSES  (PHYSICAL EVIDENCE/ SERVICE VENUE) DEVELOP LEADERSHIP AND MANAGEMENT TALENT FINANCIAL PERSPECTIVE: BUILD A STRONG FINANCIAL BASE TO REALIZE OUR VMV  CUSTOMER PERSPECTIVE: PRIMARY TARGET MARKET WILL PREFER HSC AS COLLEGE AND HOSPITAL OF CHOICE INTERNAL PROCESSES PERSPECTIVE: ALIGN AND STRENGTHEN INSTITUTION TO TARGET/ PREFERRED TOTAL CUSTOMER EXPERIENCE LEARNING & GROWTH  PERSPECTIVE:  ALIGN, DEVELOP AND MANAGE STRATEGIC RESOURCES FOR  CONTINUALLY IMPROVING INTERNAL PROCESSES EXECUTION OPTIMIZE CAPACITY (PRICING) BRAND AND POSITION BY TOTAL CUSTOMER EXPERIENCE  (PROMOTION 1)  CUSTOMER EDUCATION  & COMMUNI-CATION  (PROMO-TION 2) Strategic Theme: Realize DLS-HSI's VMV *Adapted from St. Mary's Duluth Clinic Health System's Strategy Map  (Strategy Maps by Robert S. Kaplan and David P. Norton, P. 59)
REPORT OF REVENUES: June 2009- Feb 2010 UNIVERSITY HOSPITAL REVENUE HMO 109,537,289  20% COMPANY 29,915,988  5% PROMISSORY NOTE 25,126,829  5% PHILHEALTH 65,687,595  12% CASH PAYMENT 322,028,368  58% TOTAL REVENUE 552,296,070  100%
EXPENSES FOR THE 9 MONTH PEROD 2009-2010 At  least 7 -10% (counting the personnel and staffing of the charity wing  (20% of beds) expenses go to service cases & discounts DISBURSEMENT Salaries,Benefits & Staff Dev 142,918,856  27% Drugs, Food & Oxygen 121,661,669  23% Materials & Supplies 89,851,285  17% Depreciation 29,572,391  6% Outside Services 27,864,707  5% Utilities,facilities,Maintenance 34,606,089  7% Allow. For Bad Debts 9,037,966  2% Interest Exp 3,111,546  1% Meetings & PR Expenses 1,252,310  0% Taxes & Licenses 778,910  0% Travel & Transportation 991,699  0% Charity Expenses 874,137  0% Discount 18,895,605  4% Miscellaneous 1,550,210  0% Administrative Exp. 42,598,755  8% 525,566,135  100%
 
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Health Financing Summit 04.14.10

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9.healthfinancesummit by charles yu

  • 2. HEALTH FINANCING: FROM A HOSPITAL PROFIT FOR SERVICE PERSPECTIVE A HOSPITAL & PATIENT-ORIENTED VIEW Charles Y. Yu,MD,MScFPCP,FACP hon ,FPCCP Vice Chancellor for Lasallian Mission & Linkages Past VP Medical Services/ Hospital Director WHO Consultant for TB PPMD 2009 MOF PCCP & 10 Filipino Outstanding Physicians (JCI Senate,DOH, PHIC,PCSO)
  • 3. MAINTAIN CONSERVATIVE RETAINED EARNINGS INCREASE CONTRIBUTION MARGIN INCREASE DONATIONS LEVERAGE MARKET OPPORTUNITY PROVIDE OUTSTANDING CUSTOMER SERVICE DEMONSTRATE CONTINUED CLINICAL & ACADEMIC EXCELLENCE (PRODUCT/SERVICE CORE) STRIVE FOR OPERATIONAL EXCELLENCE (PRODUCTIVITY) EASY ACCESS (PLACE-MENT) ON TIME SERVICE (PROCESS-ING) FRIENDLY, ATTENTIVE & SINCERE INTER-ACTIONS (PEOPLE/ STAFF) DEVELOP LEADING EDGE TECHNIQUES & PROGRAMS DEVELOP RESEARCH OPPORTUNITIES ALIGNED W/ TARGETED GROWTH AREAS CLINICAL PRACTICE & ACADEMIC MANAGEMENT OPTIMIZE STAFF EFFICIENCY REDESIGN OPERATIONS FOR EFFICIENCY & EFFECTIVENESS CONTINUALLY DEVELOP SUBSPECIALIZED CLINICAL SERVICES CLEARLY COMMUNICATE EXPECTATIONS & ACCOUNTABILITIES ALIGNED W/ STRATEGIC PRIORITIES CREATE AN ENVIRONMENT TO SUPPORT "CUSTOMER" & EMPLOYEE ENGAGEMENT & COMMITMENT TO THE VMV ALIGN AND RESTRUCTURE ORGANIZATION; RECRUIT, TRAIN AND RETAIN QUALIFIED STAFF IMPLEMENT TECHNOLOGY AND DEVELOP FACILITIES AND INFRASTRUCTURE TO SUPPORT INTERNAL PROCESSES (PHYSICAL EVIDENCE/ SERVICE VENUE) DEVELOP LEADERSHIP AND MANAGEMENT TALENT FINANCIAL PERSPECTIVE: BUILD A STRONG FINANCIAL BASE TO REALIZE OUR VMV CUSTOMER PERSPECTIVE: PRIMARY TARGET MARKET WILL PREFER HSC AS COLLEGE AND HOSPITAL OF CHOICE INTERNAL PROCESSES PERSPECTIVE: ALIGN AND STRENGTHEN INSTITUTION TO TARGET/ PREFERRED TOTAL CUSTOMER EXPERIENCE LEARNING & GROWTH PERSPECTIVE: ALIGN, DEVELOP AND MANAGE STRATEGIC RESOURCES FOR CONTINUALLY IMPROVING INTERNAL PROCESSES EXECUTION OPTIMIZE CAPACITY (PRICING) BRAND AND POSITION BY TOTAL CUSTOMER EXPERIENCE (PROMOTION 1) CUSTOMER EDUCATION & COMMUNI-CATION (PROMO-TION 2) Strategic Theme: Realize DLS-HSI's VMV *Adapted from St. Mary's Duluth Clinic Health System's Strategy Map (Strategy Maps by Robert S. Kaplan and David P. Norton, P. 59)
  • 4. REPORT OF REVENUES: June 2009- Feb 2010 UNIVERSITY HOSPITAL REVENUE HMO 109,537,289 20% COMPANY 29,915,988 5% PROMISSORY NOTE 25,126,829 5% PHILHEALTH 65,687,595 12% CASH PAYMENT 322,028,368 58% TOTAL REVENUE 552,296,070 100%
  • 5. EXPENSES FOR THE 9 MONTH PEROD 2009-2010 At least 7 -10% (counting the personnel and staffing of the charity wing (20% of beds) expenses go to service cases & discounts DISBURSEMENT Salaries,Benefits & Staff Dev 142,918,856 27% Drugs, Food & Oxygen 121,661,669 23% Materials & Supplies 89,851,285 17% Depreciation 29,572,391 6% Outside Services 27,864,707 5% Utilities,facilities,Maintenance 34,606,089 7% Allow. For Bad Debts 9,037,966 2% Interest Exp 3,111,546 1% Meetings & PR Expenses 1,252,310 0% Taxes & Licenses 778,910 0% Travel & Transportation 991,699 0% Charity Expenses 874,137 0% Discount 18,895,605 4% Miscellaneous 1,550,210 0% Administrative Exp. 42,598,755 8% 525,566,135 100%
  • 6.  
  • 7.